WE16 - Unlocking Your Leadership Potential

1. Unlocking Your Leadership Potential Presented by: Sara Stangel Sr. Quality Manager at Motorola Solutions Inc Content based on a leadership development program presented by WOMEN Unlimited, Inc., a world-renowned organization focusing on developing women leaders in major corporations. Because of its ability to pinpoint, develop & retain diverse high-potential leadership talent, WOMEN Unlimited, Inc. is the "go to" development partner for over 160 leading organizations.

2. Unlocking Your Leadership Potential with EQ  EQ = “Emotional Quotient”  The ability to be aware of our emotions and the emotions and concerns of others.  To understand and use that information to manage ourselves and our relationships.  Leadership is not about status or a title, it is a FRAME of MIND  Every single one of you has the potential to be a leader TODAY.  We will look at 10 simple rules that will enable and empower you to embrace your role as a leader.

3. Rule #1: Know the Rules  Know the rules (written and unwritten) of the organization  Who is part of the organization?  What is expected of them?  What is expected of you?  How is success defined?  Study the organization’s environment and culture – ask questions!  Understand how your role supports the organization’s vision, mission, goals

4. Rule #2: Assess Your Impact  What are you bringing to the game?  Self Assessment:  Assess your skills and weaknesses  Assess your contributions to the team  Solicit feedback from others  How would they describe you?  What do they see as your strengths and weaknesses?  Define how you want to be perceived

5. Rule #3: Don’t Do it Alone  Develop a vast NETWORK of people  Seek out alliances who can help you  Help others achieve their goals  It’s not what you know, it’s who knows you know  CHALLENGE YOURSELF!

6. Rule #4: Manage Work, Lead People MANAGEMENT Order Precision Control LEADERSHIP Vision Influence Encouragement Listen – Learn – Vision – Buy-in – Delegate

7. Rule #5: Look Like a Leader  It’s not just about WHAT you do, but HOW you do it and WHO sees you doing it  HOW you do it:  Talk, plan, act and project like a leader  Personal appearance, Workspace, Language, Grammar, Body Language  Laser Like speech/reports: be succinct in your message  Check your presentations, emails, status updates  WHO sees you:  BE PRESENT: go into EVERY meeting knowing what you plan to contribute and don’t leave a meeting without being noticed

8. Rule #6: Think Excellence, Not Perfection  Use 80-20 rule: start with “rough” draft and ask for feedback  Do not miss the BIG picture because you are too focused on the details  Focus on the BUSINESS IMPACT  Seek excellence, not perfection

9. Rule #7: Play Well with Others Talent wins games, but teamwork and intelligence wins championships. - Michael Jordan  Be a good communicator and connect with people  Seek out opportunities to collaborate  Learn to understand and value other’s perspectives

10. Rule #8: Take Risks – Make Decisions  Making a decision is the first step in making something happen  Focus on the outcome:  What will happen if I’m right?  What will happen if I’m wrong and how will we recover?  What other options are there?  Leverage what you know, be aware of what you don’t know  Get comfortable with “plan B”

11. Rule #9: Seed for the Future  Why should you be a mentor?  Demonstrate (and test) your knowledge  Learn new things  Build a stronger team that can accomplish more  Get a different perspective  Build relationships

12. Rule #10: Enjoy the Game!  Accept yourself and do not be afraid to make mistakes  Maintain perspective and humor  Be passionate and enthusiastic  Be in charge of your own Development Plan

13. The 10 Rules:  Rule #1: Know the Rules  Rule #2: Assess Your Impact  Rule #3: Don’t Do it Alone  Rule #4: Manage Work, Lead People  Rule #5: Look Like a Leader  Rule #6: Think Excellence, Not Perfection  Rule #7: Play Well with Others  Rule #8: Take Risks – Make Decisions  Rule #9: Seed for the Future  Rule #10: Enjoy the Game!

14. THANK YOU! BOOK to read:  WOMEN ARE CHANGING THE CORPORATE LANDSCAPE. Rules for cultivating leadership excellence. By Jeanne Otte; Rosina Racioppi; Jill L. Ferguson.  You can find it on Amazon at: http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywor

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Hello, and thank you for joining me today... My name is Sara Stangel, and I am a Senior Quality Manager at Motorola Solutions Inc in Chicago IL. Today we are going to talk about unlocking your leadership potential. &lt;number&gt;
EQ, or emotional quotient, is the ability to be aware of our emotions and the emotions of others, and to use that information to manage ourselves and our relationships. This is important because leadership is not about your status or title, but it is a frame of mind. Leadership is about relationships. Every person can be a leader, no matter the job title. EQ plays a major role in leadership, because it helps you develop yourself and your relationships. Today we will look at 10 simple rules that will enable and empower you to embrace your role as a leader. &lt;number&gt;
Rule #1 – Know the rules. I’m not talking about the 10 rules we will cover today, but the rules of your organization. We’ve all been in the situation before – we are asked or invited to play a game, but we aren’t sure how to play. Think back to when you were a kid, the first time you were asked to play volleyball, or the first time you were invited into a card game. This can be frustrating and even scary, there can be confusion, and we may not have any fun. But as you play and learn the game, it becomes easier, more enjoyable, and we may even find out we are really good at it. The same can be said about business… if you don’t know the rules or how to play the game, it can be very frustrating. Your first day on the job was probably pretty scary, but as you learn more, it becomes easier and can become fun. The same applies to college – it’s definitely scary at first, but after a while you know your way around. So what can you do to speed up that process? You will be in a much better position if you learn the rules of your organization or school. What is the organizations purpose? Who makes up your organization? You can learn more by actively studying your own organization. Start small – think about your own team. If you’re in college, think about the varying groups that make up a university – students, professors, teachers aides, resident assistants. Can you articulate the purpose of the group in which you are a part? Who are the key players, the goals, the culture. What are some of the unwritten rules – for example – who should review presentations before they get shown to management? In college – how long do you wait for a professor to arrive at class before it’s okay to leave? Learn these things about the people around you and the group or team you are a part of… and then expand outward. Start with your team, then your department, your division, etc. As you do that, work to understand how your role fits in to the whole thing. This will be beneficial as we move into rule #2. &lt;number&gt;
Rule # 2 – Assess your impact. What are you bringing to the game? If you haven’t done so recently, sit down and really think about your skills and talents. What are your areas of weakness, and how can you improve upon them? Write these things down – do a self assessment. As you do this, determine how you want other people to think of you. We all want people to like us and respect us, and to think we are smart. But would you rather be seen as a creative idea person, or the machine that gets things done quickly and efficiently? Come up with your personal brand - a personal brand is a short, one or two sentence description of you… think of it as your tag line. How do you want to be described? We are always being evaluated and perceived by others – take the opportunity to define yourself.. Once you’ve completed you own self-assessment, solicit feedback from others. You can do this by simply asking people around you to give you feedback – what do they see as your strengths, what things do they think you can improve upon. Compare this to how you want to be seen – are you on target? The chart here gives a good visual of this: there are three separate viewpoints. The two bottom circles will come from your self assessment – what you want people to think of you, and what you don’t want people to think of you. The top circle will come from the feedback you receive from others - what people currently think of you. Once you understand this, you can actively manage your impact – do more of the things you want to be known for, and reduce the things you don’t want to be known for. &lt;number&gt;
Rule #3: don’t do it alone. Having other people to support you can make life easier. Strengthening your connections with others enables you to share the load. It can also be more fun! At the end of the day, it’s not what you know, it’s who knows you know. If you have a wealth of knowledge, but keep it all in your head, nobody benefits. Now, I’m a bit of an introvert, and I’ll tell you that networking can be scary. But once you get started, once you push yourself to do it, it becomes easier and eventually fun. The hardest part is taking that first step. So, what can you do? Attending a networking event is a great first step – and when you do, talk to the other people there, learn about them and let them learn about you. Maybe you’ll find something in common, or maybe you’ll learn of a class or another seminar that you may be interested in. Like with the rules, start small and expand from there. Give yourself a challenge to attend one networking event this week, and talk to 2 or 3 new people. &lt;number&gt;
Rule #4: Manage work, lead people. Management and Leadership. Many people use these two words interchangeably. They are actually quite different. Management is all about order, precision, and control. These are three words that can’t really be used to describe relationships. It may be easier if we could control people, but that’s not usually the case! Leadership , on the other hand, is about vision, influence, engagement. These are the tools you use when working with people. There is one thing that all leaders need, and that is followers. So how do you get followers? There are 5 steps to this: First, Listen, listen, listen. Listen to the people around you. Second, Learn. Learn about others, look for opportunities where you can get involved and make a difference. Perhaps you have an idea how to make things better, how to help someone out. Third - formulate a vision. Fourth – communicate your vision and get others to buy in. Then, when others get behind your idea, you can take that 5th step – delegate. Many new managers skip right to step 5, but unless you get people to believe in your vision, it becomes very hard to delegate. But if you have a clear vision that people buy into, they will want to help you achieve it. Sometimes you may get to step 3, you have a vision for something, but nobody is buying into it… what do you do then? Go back to step one – listen some more! &lt;number&gt;
Rule #5: Look like a leader You never get a second chance to make a first impression. As you go through your school or workday – walking down the hall, presenting at a meeting, speaking on a call …who is noticing you., and what are they noticing? Your boss, your peers, perhaps your future boss, your future business partner, your future employee. It’s important to always project leadership, because you never know who is noticing you. This doesn’t mean you need to dress in a suit every day. In fact, a lot of what this rule covers has nothing to do with your physical appearance! But lets get that out of the way first. For anybody that has ever watched the TV show “what not to wear”, you know there is a word that they hate to hear, it begins with the letter C… that word is comfortable. Now, there’s nothing wrong with being comfortable, we all want to be. But I believe there is a better word that begins with C – and that is confidence. For me, a great outfit can build my confidence. When I’m more confident I am more engaged, more vocal. I’m more likely to speak up in a meeting or volunteer to help someone out. When I dress like a leader, I feel like a leader. Beyond your personal appearance – the output of your work is just as important. People will notice your presentations, your emails, and your speech. For this reason, it’s important to be crisp and clear in your communications. Laser-like speech that is clear and concise will get you noticed in a positive way. Also, use proper punctuation and spelling in your emails and texts. Using the number 4 and the letter U instead of typing out “for you” may be okay with your friends, but not in business or school communications. Take the time to make it look professional… to look like leadership. And finally – be present. Don’t sit in the back hoping nobody will notice you. The truth is, they are probably noticing that you anyway. Sit at the table or in the front of the class, speak up, be engaged in the conversation. Be present. &lt;number&gt;
Rule # 6: Think excellence, not perfection. How many people here have heard of the 80/20 rule? In short, it says that 80% of your results will come from 20% of your effort. As an example, that means if you spend 5 hours working on a presentation, the work you do in that first hour gets you 80% done. The remaining 4 hours are usually spent trying to achieve perfection – rearranging pictures and text, “tweaking” the words you use, etc. In reality you are only adding 20% to your results. An effective leader knows how to get the most return on investment, or ROI. Instead of spending 4 hours to get an additional 20%, maybe 80% is good enough? If it is, those 4 additional hours can be spent working on something more important. Perfection is an unattainable expectation; focus instead on excellence. &lt;number&gt;
Rule #7: Play well with others. Michael Jordan once said Talent wins games, but teamwork and intelligence wins championships. When someone asks me what I do for a living, I usually give them a quick overview of the purpose of my job… “I make sure that MSI delivers quality products and services to our customers”. Then I follow up with “I go to a lot of meetings”. This usually gets a good laugh, but it’s the truth. In the course of my day, I don’t spend a lot of time alone at my desk doing work. In rule 3, we’ve already talked about not doing it alone – actively working to build a network of allies. But in most cases, you will get paired with people that you didn’t chose. In those cases, it’s important to do your best to play well. The most important thing in any working relationship is communication. Start by communicating expectations – what is the purpose of the relationship, be it a school project or a shared development work? What are the expectations of all members of the team? What should happen if something goes wrong? Communicate all of these things and set expectations at the start. Collaboration is a word that gets used a lot… what does it actually mean? Put simply, collaboration is an arrangement in which two or more parties work jointly towards a common goal. Seek out that common goal – actively look for opportunities to work with others, because we can achieve so much more together. This last point is critical if and when a relationship is struggling… try to see things from the other persons perspective. Understand that they may see things differently than you, and respect that. &lt;number&gt;
Rule #8: Take risks, make decisions. This, in my opinion, is the key differentiator in leadership – the ability to make decisions. Making a decision is the first step in making something happen, and isn’t that the end goal? To make something happen? Often times I will hear people say “that’s not my decision to make” or “I don’t have the authority to make that decision”. In some cases that is very true – there are set people who need to make the final call. But all too often people use it as an excuse – either to remain uninvolved or to defer responsibility. A lot of times it’s what is call a CYA, or cover your ass. If I don’t make the decision, I can’t be held responsible if the decision is wrong. Take, for example, this text conversation. How many of us have been in this situation? And how long can it go back and forth, until you both are so hungry that you’ll eat anything? To differentiate yourself as a leader, you need to “step up” and make decisions. Always focus on 3 important things: what it looks like when you’re right, what are the consequences of being wrong, and what other options are available. &lt;number&gt;
Rule #9: Seed for the future The best leaders know that it all revolves around people – surround yourself with good people and the world is a much better place. But think about that a different way – instead of trying to FIND good people to surround yourself with, work to make yourself and the people around you better! How many of you have had a mentor in the past?? How many of you have BEEN a mentor in the past? We all know having a mentor can make a world of difference, especially if it’s the right mentor. But being a mentor can benefit you as well. Mentoring not only gives you an opportunity to help someone else, but you gain a lot in return. Mentoring someone gives you an opportunity to show people how much you know, and it can also show you how much you don’t know! Getting asked a tough question by a mentor can open your eyes to things you haven’t thought about before. Mentoring someone can also give you a different perspective on things, by viewing the world from their point of view. Mentoring can help grow the talent and knowledge of the people around you. In my role as a manager of people, I think it’s critical to grow their talent – both for their benefit and mine. By growing their talent, I build a stronger team that can accomplish more. I’m not worried if one of them knows more than me or can do things better than me – that opens up opportunities for me to learn and do new things as well. And finally, mentoring can build some pretty great relationships. As we learned in rule #3, we can’t do it alone. &lt;number&gt;
Rule #10: enjoy the game! Do something you love and you never work a day in your life. This sounds great, but the fact of the matter is that it’s called “work” for a reason. Most of us work in order to make money to do the things that we love. But that doesn’t mean that work can’t be enjoyable. First and foremost – find a job that you don’t hate! If you are miserable in your job, it’s not the right job for you. But also realize that every job has its bad days, and your attitude can help you get through them. It’s all about attitude. Accept yourself – all your strengths and weaknesses. Know that mistakes will happen, and try to learn from them and then move on. Maintain perspective and humor – try to focus on the positive aspects of things. Be passionate and enthusiastic – take on projects and jobs that make you feel as if you are doing something good. Finally – take charge of your development plan. Set goals, and celebrate when you achieve them. Life is 10% what happens to you, and 90% how you react to it. Set your intention on having a good time, and you’ll be amazed to find that you do! &lt;number&gt;
These 10 rules will help you unlock your leadership potential, and take you further in your goals. Thank you… &lt;number&gt;
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WE16 - Unlocking Your Leadership Potential

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