Sai Srinivas C. Shekar

United Kingdom United Kingdom

Account Director

Human Resources / Recruitment

- Relationship Management - build and manage internal/ external relationships involving all key stakeholders - Service Delivery Management - ensuring KPIs and SLAs are met and vendor performance is measured - Ensure Customer Satisfaction - ensure the customer is completely satisfied with service delivery - Issue Management - develop compelling solutions to client issues - Business Development - understand and anticipate customer’s existing and future needs in depth and develop innovative growth opportunities - Project Management - Participate and assist client in successful implementation of various projects including internal change management programs