Saima Farrukh has over 25 years of experience in property management, hospitality, banking, construction, and healthcare. She is currently the General Manager of M&M Building Services, LLC, a general contracting firm, and M&M Hospitality, LLC, which manages hotels. Previously, she was the Vice President and Chief Operating Officer of Economic Maintenance Products, overseeing operations, staff, and increasing revenue. She has expertise in facilities maintenance, budgeting, project management, regulatory compliance, and accounting.
1. SA IM A FA R R U K H
4882 Bayleaf Dr Sterling Heights, MI 48314 (586) 864-3752 Saima_farrukh@sbcglobal.net
EXECUTIVE SUMMARY
COMMITMENT | LEADERSHIP | INTEGRITY
A proven visionary and strategic leader that translates business strategies into maximum profits
commensurate with the best interest of customers, employees, and the public. Vast knowledge of,
facility maintenance, Dirct supervision of staff, budgeting, construction indutry Familiar with the RFP's
and Bid process,Project Managemnt and estimation.
An expert in enhancing profitability; developing strategic lending initiatives; and growing each segment
of a high-quality loan portfolio. Very knowledgeable of banking regulations and proven track record of
implementing the necessary controls to ensure compliance. Dedicated to maintaining a reputation built
on quality, service, and uncompromising ethics. Strong knowlge of Preparing Balnce reports, expenses
reports.
AREAS OF EXPERTISE
Property Management
Hospitality
Regulatory Compliance
Marketing
Computer systems
Business Development
Operations Management
Research & Development
HR Mangement
Quick books
Mortgage & Real Estate Lending
Loan Workout Experience
Construction Estimator
Supervising Personnel
Accounting
PROFESSIONAL EXPERIENCE
M&BUILDING SERVICES, LLC MI General Contracting
2013– Present
As leaders in the construction business we strive to bring trust, respect, honesty and good old-fashioned
hard work to every project. We have built a solid reputation among our clients and peers by:
Outlining specific expectations of the projects
Maintaining the highest level of quality and safety.
Offering design build, construction management and general contracting services, our construction
professionals are qualified to accommodate all aspects of your projects. Our services include:
Facilities maintenace, HVAC, Roofing, painting , Flooring, Carpentry, Windows, Glass, Plumbing, Electric
and Board ups,
. At M&M Building Services,LLC we want to do whatever it takes to meet the needs of our cleints and in
today's continuously changing business world. We are a partner who will be there for those unexpected
repairs or needed renovation.
We are currently working with the DPS and have 1.8 million contract for teh next three years for the repairs
and maintenance of the school facilities
Approved vendor for the Glass and paint/plaster material for the Board of Education.
2. SA IM A FA R R U K H
4882 Bayleaf Dr Sterling Heights, MI 48314 (586) 864-3752 Saima_farrukh@sbcglobal.net
M&M HOSPITALITY,LLC,MI (Hampton Inn/Ramada Inn)
2005 – Present
GENERAL MANAGER/FACILITIES MANAGER
As a General Manager Respnsible for properties operations on a day to day basis to assure optimum performance
and continual improvement in facilities maintenance, guest service, employees, sales/marketing, property
appearance, and profit/financial control. Coordinate, direct and manage the staff and everyday hotel operations to
achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring
100% guest satisfaction.
GENERAL MANAGER / HOTEL MANAGER
• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and
employees.
Property Appearance
• Inspect and document repairs, maintenance and cleanliness of property with AGM and maintenance staff to
ensure optimum upkeep and repair, room cleanliness and overall property appearance.
Incharge of maintenance Dept. for HVAC, Flooring, painting, electric, plumbing, windows treatment
Financial
• Responsible for maximizing revenues and flow through GRO to meet or exceed budgeted EBITDA.
• Responsible for preparation of property budget and forecasts.
• Manages labor standards and property level expenses to achieve maximum flow through to the bottom
line profit.
• Explain and manage financial activities. Reconcile all financial accounts.
• Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and
issuance of refund checks.
• Participate and monitor monthly inventory of supplies and equipment. Ensure purchases made are within budget
and by approved vendors.
Employee Management
• Recruit qualified applicants. Trains employees in accordance with company standards.
• Motivate and give direction to all employees.
• Communicate all policies and procedures to entire staff. Conduct regular meetings to provide various information
including company communications, policy reviews, local property activities, goals, etc.
• Adhere to federal, state and local laws employment related laws and regulations.
• Manage employee personnel forms, including hiring, performance evaluations, payroll and benefits related
information, required Federal and State postings, etc.
• Conduct coaching/counseling sessions; performance evaluations; prepares performance improvement plans,
disciplinary documentation; conducts terminations.
• Ensure that employee related issues are resolved in a manner consistent with company policies.
HOTEL MANAGER SUPERVISORY RESPONSIBILITIES:
• Directly manage the hotel staff on a daily basis; supervise a total of78 to 172 employees on the Property.
responsible for the overall direction, coordination, and evaluation of this unit.
• Carry out management responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ORGANIZATION AND TIME MANAGEMENT SKILLS:
• Ability to organize multiple projects, tasks and meet deadlines.
Very vast knowledge of computer, Payroll, profit & loss reports, year end reports
Month end reports, Inventory control,
Received* Exceptional Quality Inspections
3. SA IM A FA R R U K H
4882 Bayleaf Dr Sterling Heights, MI 48314 (586) 864-3752 Saima_farrukh@sbcglobal.net
ECONOMIC MAINTENANCEPRODUTS,LLC DETROIT ,MI
EXECUTIVE VICE PRESIDENT /CHIEF OPERATING OFFICER (2006-2014)
Oversaw the progress of facilities, operations, construction projects, staffingHR, programs and technology, products,
customer service while serving as a. Built alliances with partners including:BASF, SIKA& 3M
ACHIEVEMENTS:
Manageda staffof 162people
Expert in R.S Means
Knowledge of Quickbooks, Peachtree accounting
PROFESSIONAL EXPERIENCE - CONTINUED
Established a new contract with the Detroit Board of Educationin the amountof $3 million Dollars for 3 years.
Organized the start-upof thewhole sale distibutorship/services, programs, vendors, etcetera.
Incresedthe revenue for the year 2011 in theamountof $750,000
JP MORGANCHASE–BLOOMFIELD HILLS,MI 1992 – 2006
VICE PRESIDENT /BRANCHMANAGER/COMMERCIAL LOAN OFFICER
Previously responsible for the administration andefficientdaily operation of a fullservice branchoffice, including
operations, lending, product sales, customer service, in accordance with theBank's objectives. Developed new deposit and
loan business;provided a superior level of customer relations, andpromoted the sales andservice culturethroughcoaching,
guidance andstaff motivation; achieved individualandbranchsales goals throughnew business sales, referrals, and retention
of account relationships.
Previously responsible for all aspects of lending requests including:origination, processing, underwriting, and closing.
ACHIEVEMENTS/SKILLS:
Voted “Sales person of the Year” by the Chamber of Com.
Drove deposit growth from $8,900,000 tomorethan $14,000,000 .
Launched andled an effective campaign to sell products andservices offered bythe Bank
Incharge of 6 Branches in Metro Area
Increased the loan volumeby 6million dollard for theyear 2005.
strong ability to manage staff andfacilitie operations
Sure MedicalEquipment,LLC 2009– 2014
VICEPRESIDENT /OWNERWWW.SUREMEDICALEQUIPMENT.COM
Managed Medical Billing of the medical equipment delivery. Contact medicalfacilities Hospitals, Hospice, Clinics, senior
living for the deliveryof medical equipment and ensure accuraceyand quality of equipmentandservices.
Expert in medical billing
Medicare requirement standards and policeies
Vast knowledge of medical insurance, Medical terminology
PROFESSIONAL ORGANIZATIONS AND AFFILIATIONS
Chamber of Commerce – Chairman, Board Member, and Vice President of Finance
Wyndham worldwide GM , Hilton Worldwide, GM certification
CPR Certification, NMLS#
4. SA IM A FA R R U K H
4882 Bayleaf Dr Sterling Heights, MI 48314 (586) 864-3752 Saima_farrukh@sbcglobal.net
EDUCATION
Finance Master 1993
BACHELOR OF BUSINESS ADMINISTRATION
UNIVERSITY OF PUNJAB 1991 pakistan
Stanford University Project Management Certification Completion Date 12/20/2015
Reference
Dennis Baran, Senior Manager MM Hosptality 248-943-2430
Thomas Hardy Lewis Attorney at Law 248-645-0800
Larry Redfearn Executive Facilities director DPS 313-220-0722