CRM software can track all your customer contact details, list products and services they are interested in, record sales quotations and final sales order details and many more functionalities to help you manage your business.
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Implement CRM to boost your revenue
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In today’s world of technology, numerous service providers and management tools
are available in the market to help you in increasing your profit margin but among the
lot, you need to decide which one will be the best suited software for your company.
One of the most vital software requirement for your business is a CRM software
which not only gives you an overall data management system but makes your
company-customer relationships more comfortable and more organized.
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What is a CRM software?
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www.salesbabu.com Email: sales@salesbabu.com
CRM software can track all your customer contact details, list products and services they
are interested in, record sales quotations and final sales order details and many more
functionalities to help you manage your business.
It is a simple business strategy that helps you to:
● Collect clients information and data.
● Cloud based information storage.
● Analysis of customers’ behavior
● Allow employees to access this information based on access levels.
● Efficient marketing and sales of your products and services.
● Improve your company-customer relationship.
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What does CRM do Exactly?
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An Online CRM software or Cloud CRM provides a systematic and time-saving process to
manage customer relations and convert more potential clients to long term customers.
With a CRM system, every repetitive, unorganised and time-consuming tasks are managed
and structured by automated and productive workflows. With these processes in place,
every employee can spend more time generating new business, promoting company
growth and development, and provide quality maintenance of current and prospective
customers.
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How Does CRM Increase Sales?
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Automation
In today’s world, everything is automated and present at your fingertips. With more no. of
gadgets and smartphone applications, no customer wants to invest in big software
installation and regular software maintenance. Cloud based CRM softwares store and
manage every customer data on the cloud, providing very user friendly and automated
applications for customer use, saving huge amounts of time and money.
Automated facilities of adding follow up and alert messages for forthcoming meeting and
customer interactions, help in managing regular work item of sales and marketing team
and avoid any business losses due to missed appointments and delayed client meeting.
Also, Sales tracking apps in online CRM softwares like Salesbabu CRM, will automatically
share live locations of each sales executive which help in managing and distributing leads
effectively and improving overall sales team performance. Various other automated
facilities like auto notifications to the clients, automated email campaigning and many more
features help in increasing sales for the company, thereby improving the business revenue.
Automated marketing on social media by posting product details, company webpage links,
blogs and other company’s details will help to improve business brand value and also
reduce the manual marketing investment cost.
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How Does CRM Increase Sales
continues...
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Lead Tracking
A Cloud Based CRM software is designed to find more prospective leads, establish and
maintain a positive relationship with them and help in closing more sales.
A good CRM software system will collect information about customers who passively visit
your website, or browsed your social media channel or would be reading through some of
your company’s blogs for products or services. Online CRM software have automated lead
trackers which will keep a track of multiple channels which can source new leads and
prospective client for our business. Once these trackers receive an interested lead, every
detail about them are documented in a centralized cloud based environment which can be
accessed by various sales and marketing representatives.
Once the leads are generated, the next step followed are automated responses and
assignment of these lead to the respective sales team. Sales and marketing team
immediately start tracking these lead and work towards converting them into prospective
clients. Various demo links, documentation, videos and other blogs details are regularly
sent to the client to make them aware of our product and services. These systematic and
well organized procedures of lead management and tracking helps in reducing the no. of
lost leads and improve the overall sales orders by increasing the lead conversion rates.
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How Does CRM Increase Sales
continues...
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www.salesbabu.com Email: sales@salesbabu.com
Marketing and mobility
Round the clock support is the key to success in today’s world. With functionalities like
Sales tracking app in CRM softwares, your sales and marketing team can access important
customer and performance data instantly, wherever they are. Full-time access to customer
information can be the main difference between missing a huge lead and closing an
amazing deal.
Cloud based CRM applications enable teams to access data and manage them promptly
and create customer specific campaigning based on client interest and preferred services.
Automated marketing trackers in CRM softwares help in integrating various social media,
email and SMS services to collect and advertise our brand details on various online
channels. All the information collected about interested clients and prospective leads are
added to a centralised database. With this online database, the marketing team is always
well aware of every customer requirement and can make more productive and efficient
sales quotations to stay one step ahead of your competitors.
Companies spend a lot of money in maintaining and tracking sales and marketing teams,
and with improper customer information, repetitive and non productive work , just add to
the overall business cost. Whereas, with CRM implementation for your business, every step
of the marketing and sales process is properly documented to maintain the productivity of
the marketing and sales team. Also, with complete customer data in hand, these team can
reduce rework and improve on overall lead conversion rate. These automated marketing
aids of CRM software drastically reduce the investment cost of brand marketing and sales
team maintenance.
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How Does CRM Increase Sales
continues...
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Internal Team training
Educating your team and maintaining the high standards of customer
care services is a very important step to keep your customers happy.
With continuous change in technology, your employees should be
well aware of the growing market and new product launch. With
regular training and performance audit, companies can save a lot of
time and money in creating a more productive team for their business.
CRM softwares, provides a lot of tools to track and record employees
performance and maintain online knowledge base documents which
can be shared to upskill their product knowledge.
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How Does CRM Increase Sales
continues...
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Analysis
CRM analytics software provides facilities of monitoring different data and displaying it in
simple, easy-to-read formats, such as reports, graphs and charts. With various reports and
metric information displayed visually , it can be invaluable to the decision-making process.
Using CRM analytics, managers can manage his team better by prioritising tasks in order to
make the most out of employee time and maximise the productivity of each team member.
Numerous in built and customized reports can be generated using these CRM softwares to
understand various aspects of our business performance like CRM analytics can generate
statistics from marketing campaigns with sales reports and find out which customers are
the most valuable, and which leads need more nurturing. Also, metrics on social media
reviews and feedback help in analyzing the most discussed pain points of customers and
an increase in discomfort from any customer or group of clients. These metrics help in
taking a proactive measure to resolve customer issues and improve our customer
relationship, thereby maintain continued revenue from that account.
Various customized functionalities of CRM analytics can facilitate user to create reports
with charts, pivot tables, and tabular view and also combine multiple reports and build an
individualized dashboard which helps them to track their daily activities and plan their work
better. With increased productivity in the team, we can definitely see a considerable
improvement in our overall business revenue.
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Conclusion
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www.salesbabu.com Email: sales@salesbabu.com
Implementing a CRM software system is an investment that can
significantly improve your business marketing strategies while saving
time. Systematic tracking and various automation processes in a CRM
software will efficiently manage your regular work and improve your
team’s productivity and sales performance.
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Thank you for Visiting Us
Our Address
SalesBabu Business Solutions Pvt. Ltd.
No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092
Tel: +91 9611 171 345 ,
Mobile: +91 9341 323 571
E-mail: sales@salesbabu.com
Website: www.salesbabu.com
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www.salesbabu.com Email: sales@salesbabu.com