More than 18,000 nonprofit and education institutions globally are transforming their organisations using Salesforce CRM Through the Power of Us Product Donation & Discount Program, nonprofit organisations can get access to salesforce.com products and resources to help expand our collective impact. Head to our FREE Webinars page to register for this Webinar: http://www.salesforce.com/au/events/online/webinars-getting-started.jsp#nonprofit Email: drew.smith@salesforce.com

1. www.salesforcefoundation.org/intl
@tetsuwandrew
Drew Smith
Product Program Manager, Asia Pacific
Accelerate Your Mission
Become a Customer Company with Salesforce

2. Salesforce Foundation
Empowering Social Change

3. #1 in Cloud Computing and Customer Relationship
Management
#1
Sales, Service,
Marketing
Cloud
Computing
Innovation
2011, 2012

4. 1%
Time • Equity • Product
445,000+
Hours Service
18,000
Non-profit
organizations
$40 M+
Grants

5. discount
YOU
Purchase
additional
licenses
Proceeds
go back
into the
Foundation
We give to
more
nonprofits
%
cycle of
sustainability

6. Why is Salesforce For
Nonprofits?

7. Sound Familiar?
Manual
Processes
Disconnected
Systems
Spreadsheets
Connected
Programs
Connected
PartnersConnected
Customers
Connected
Employees

8. Benefits of Multi-Tenant Cloud Computing
Fast Easy Open Flexible Trusted
No Hardware
No Software
Automatic Upgrades
Scalable
Any Device
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible
Enterprise
Cloud Computing

9. Foundation Donation and Discounted Sales Program:
Power of Us
• 10 Foundation Enterprise Edition licenses donated
• Deep discounts on additional licenses and/or services
from Salesforce.com
• Discounts on Training, Events, Apps and participating
Partner implementations
• Access to nonprofit user groups and free webinars

10. World’s #1 Sales Application
Work Smarter to grow your business

11. Let’s Take a Look

12. Seven Questions To Become a Customer Company:
How do you sell as
a team?
How do you service
donors
everywhere?
How do you create
donor, partner, and
employee
communities?
How do you connect
your programs?
How do you scale?
How do you listen
to every Donor?
How do you
engage on every
channel?
5 63
4 7
1
2
Connected
Programs

13. ACRF Engages More Effectively
Capturing more donor data in an organised manner lead to an accurate analysis of
trends, in turn building more effective and tailored information for donors
Customised dashboards helped manage project KPIs and ensure effective ROI on
programs
Platform flexibility enabled the creation of a custom events tab over 1 weekend and
used to manage event invitations
We can see what’s coming in, which
programs are working best and where to
allocate funds.
- Deborah Warner, Database & Fundraising Coordinator

14. Diabetes Australia Connects Programs
Fundraising and Member Services staff working on 17 databases were moved to
one on salesforce
Over 1 million contacts are now serviced as one supporting more effective
fundraising and service support initiatives
Case tracking improved significantly along with a 25% increase in revenue
We now have a 360 degree view of an
important part of our organisation – our
members and support base.
- Lalith Abeysena, CFO

15. Complete
Insight
Increase Team
Productivity
Track Your
Donors
Capture
Opportunities

16. 4x Key Challenges Nonprofits
Face When Getting Started

17. 1. We didn’t know what we were getting into in terms of
time, budget, or complexity
A Must For New Customers – Our Readiness Survey
2. We didn’t know how or where to start
Step 1 - Planning Your Implementation
Step 2 - 30 Day Free Trial
Step 3 - Check Everything is in Order Including Eligibility Documentation
Step 4 - Apply for the Donation
Consulting Partner: How to Choose a Salesforce Consulting Partner
Salesforce Apps: Questions to Ask When Choosing a Salesforce App

18. Salesforce Getting Started Information: Getting Started Series
Webinars: Enlightenment Series Webinars
3. Data migration and ongoing data management
Data Migration Assistance: Thinking About Data Migration and Integrity
4. Training and Adoption
Building Aptitude: Building You Salesforce Aptitude
Webinars: Enlightenment Series Webinars
Premier Support Plan: Premier Support Details

19. Training and Premier Support Plans
Discounted
Training
Up to 75% off
Face-Face
Classes
What: Here
Discounted
Support
Plans
Up to 50% off
Premier
Support Plans
What: Here
To know more email Drew Smith directly