Role, duties and functions Of POM

2.  The foremost distinction the
Production and Operation Manager
face, will be the tangibility of output.
 As he was in service industry, he
supervised the work of providing
services but now he has to take
charge of producing physical goods
that customers can see and touch.

3.  Service firms, do not hold stock, they
create a service when a client
requires it, so POM had to analyze
the order of customer but
Manufacturers produce goods for
stock, with inventory levels
associated to forecasts of market
demand.

4.  Service firms do not involve a
physical production location
but Manufacturers must have a
physical location for their production
and operations, therefore POM
needs to keep an eye on all ongoing
operations.

5.  In service industry, manager’s role is
performed based on knowledge of at ease of
the service.
 But the operations manager role contains a
number of basics which can help fulfill
customers’ expectations.

6.  POM will also perform his duties in recruiting
employees as a service firm recruits people
with specific knowledge and skills in the
service disciplines that it offers. While
Manufacturers can mechanize many of their
production processes to reduce their labor
requirements.

7.  As a result, the main purpose of an
operations manager is to plan and direct
operations and improves productivity and
efficiency regardless of the type of industry.