Sammer Qader

Iraq Iraq

I.T Helpdesk Supervisor

Technology / Software / Internet

Pursuing an opportunity as an Computer programmer ,Network , Maintenance , Installation & Operation Help desk Supervisor • Supported a network of more than tow hundred users. • Troubleshooting any problem that the user might run into in a professional, customer friendly fashion. • Troubleshooting servers. • User problems varied through a wide spectrum due to the size and multifunctional fact of the network. • Remote customer service using Dame Ware and other remote access tools to troubleshoot and fix user problems for offsite users. • Set up network cables for more than 200 users, running the cables and testing it. • Researched and resolved problems on workstations and LAN, includi...