Aviation SMS Presentation Thank you to FAA website, Delta Airlines SMS promotion

2. Why SMS?

4. 1903 A.D.

5. 2013 A.D.

9. Using SMS is simply adopting a businesslike approach to safety
similar to the way that finances are managed.
experiences a loss, or critically assesses both the direct and indirect costs
of an occurrence
The direct costs are usually easy to quantify, they include damage to the
aircraft, compensation for injuries and damage to property and are
usually settled through an insurance claim.

10. It almost goes without saying that we all want aviation to be safe.
There are many possible reasons for adopting SMS. As all
organizations are different the benefits that they receive will vary but
there are a number of safety benefits that everyone will share:
• A proactive method of improving safety rather than the old reactive
approach, primarily after an accident
• Reduced loss of life and injuries through the prevention of accidents
and incidents
• Improved employee satisfaction through involvement in the process
• More efficient interface with regulatory authorities

11. The indirect costs are more difficult to assess, these are often not
covered or fully reimbursed by the company's insurance and the
impact is often delayed.
• loss of business and reputation
• legal fees and damage claims
• medical costs not covered by worker's compensation
• cost of lost use of equipment (loss of income)
• time lost by injured person(s) and cost of replacement workers
• increased insurance premiums
• aircraft recovery and clean-up
• fines

14. Aviation SMS

15. 15
SSP
Regulators Airlines Aerodromes
Air Navigation
Services
GASP
SMS
Practicing Safety Management – As an Aviation System

19. Management of Dilemma

20. Management of Dilemma

22. Safety space
Production
Protection
Bankruptcy
Catastrophe

23. Components of SMS
1. Safety Policy
A Safety Policy is a clear statement of the organization’s policy,
management principles and intentions, for a continuous process
of improvement in the safety level.
2. Safety Risk Managements
A method for the analysis of risks
3. Safety Assurance
how these risks will be mitigated; and ensuring implementation
4. Safety Promotion
Ensuring SMS implementation, communication and training to
staff.

27. Case study : Air Crash Investigation

29. Safety Risks Assessment
Safety = An acceptable Risk.
Safety = An investment without
generating income

30. Type of Hazards
1. Natural Hazards
2. Technical Hazards
3. Economical Hazards

31. Reporting System
• Nobody knows better actual system performance than operational
personnel
• There are 2 types of Reporting System;
- Mandatory reports
- Voluntary reports

33. Voluntary (confidential) safety report
• Opportunities to improve procedures
• Emerging Hazard
• Unsafe or inappropriate behavior

34. How many channel to submit reports ?
• Email Corporate@safety.com
• Hot line mobile +66 85-xxx xxxx
• SMS mail box

40. as low as reasonably practicable (ALARP).

41. Intolerable region
Tolerable region
Acceptable
region
A
L
A
R
P

42. •ALARP = As Low As Reasonably
Practicable

43. MANAGEMENT OF CHANGE
• Change can introduce new hazards
• impact the appropriateness of existing safety risk mitigation
strategies and/or impact the effectiveness of existing safety risk
mitigation strategies.
• Changes may be external to the organization, or internal.
• Examples of external changes include changes in regulatory
requirements, changes in security requirements, and reorganization
of air traffic control.
• Examples of internal changes include management changes, new
equipment and new procedures

44. Safety Assurance
Eliminate
Mitigate
Done by : Safety action group(SAG)

45. Cycle of Improvement
The improvement of the Safety Management System can be
seen to form a continuous cycle of improvement, as
illustrated in the diagram below.

46. Safety Promotion
• Safety communication
The means to communicate may include:
- Safety policies and procedures
- News letters
- Bulletins
- Website
- Safety communication is an essential foundation
for the development and maintenance of an SMS

47. Safety Promotion
• Training and Education

49. Use of an SMS has clear business benefits:
• stability, safety and customer support - customers are aware
some operations are safer than others
• possible reduction in insurance premiums through
demonstration of control of safety risks
• good work/life balance practices, for example adjustment of
rosters to avoid most tiring shift/sector will give safety
benefits, and can also improve staff/crew morale - potentially
lowering staff turnover and reducing training costs
• a proactive approach to safety can be demonstrated with
documented evidence in the event of an incident or accident

50. The cost of implementing and maintaining SMS becomes less
significant and well worth the investment when contrasted with
the cost of doing nothing.
It makes sound business - as well as safety - sense.

51. SMS organization
CEO
Corporate
Safety
Flight /Cabin
Operations
Maintenance
Ground
Operation
Risk
Assessment
Safety Action
Safety
Promotion

52. Dr. James Reason has suggested that safety culture consists
of five elements
• An informed culture
• A reporting culture
• A learning culture
• A just culture
• A flexible culture

53. An informed culture
the organization collects and analyses relevant data, and
actively disseminates safety information.
A reporting culture
means cultivating an atmosphere where people have
confidence to report safety concerns without fear of blame.
Employees must know that confidentiality will be
maintained and that the information they submit will be
acted upon, otherwise they will decide that there is no
benefit in their reporting.
A learning culture
means that an organization is able to learn from its mistakes
and make changes. It will also ensure that people
understand the SMS processes at a personal level

54. In a just culture
errors and unsafe acts will not be punished if the error was unintentional.
However, those who act recklessly or take deliberate and unjustifiable risks will
still be subject to disciplinary action.
A flexible culture
is one where the organization and the people in it are capable of adapting
effectively to changing demands.

55. Safety Management System Overview
• Safety culture
• Safety reporting
• Hazard Identification
• Risk assessment
• Safety assurance(safety action)
• Safety communication
• Safety promotion

56. What should we do?
• Voluntary safety report
• Hazard identification
• Risk assessment
• Safety assurance/Safety action
• Safety communication

60. Thank You