SlideShare una empresa de Scribd logo
1 de 9
Receiving
Understanding
Remembering
Evaluating
Feedback
Forms of Listening
www.consult4sales.com
8 Tips
Listening
Skills
Don’t Pre-empt
Assuming that you know is criminal
for a good listener
05
No Interruption
Do not Stop the smooth flow of
communication from the respondent
04
Recap
Say it again to be on the same page
with the respondent
06
Questioning
Ask Questions to listen to the unsaid
words
03
Take written notes
Keep pen and paper ready so that
mind can focus on what is being said
07
Emotions
Listen to what the emotions have to
say
02
Avoid Judgements
Do not jump to conclusions
08
Focus
Stay focused on the communication
so that nothing is missed
01
www.consult4sales.com
Understand , Assimilate and
Ascertain before you respond
Ensure that the other person is
talking
Listen to what the voice, body
language and emotions wants to
communicate as well
Listen to the unsaid words as well
www.consult4sales.com
Never jumps to answer even if he knows
the answer
Probes to understand the gap between
heart , mind and language
Engages and creates a conversation so
that the other person could talk
Takes notes so that connecting the dots is
easier
A good Listener
www.consult4sales.com
Outreach and Listen
Just because you have made an effort to reach out
to me does not mean that you should do the
talking.
www.consult4sales.com
Solution Centricity
Listeners do not express to impress
Listen with an objective to contribute
When you listen with an objective
to give and never to take you end
up with solutions acceptable to
both parties
Listeners make good friends
Everyone love to communicate with
people who listen
Listeners expose less
When you talk less, you expose
your weakness less. The talker
exposes more and it is easier for
the listener to find solution.
Listeners find
Solutions
www.consult4sales.com
Famous
All famous leaders are great
listeners
Rich
All rich persons in wealth and
wisdom are great listeners
Happy
Listeners are never a victim of emotions
Networker
Listeners network well
Dividends of Great Listeners
www.consult4sales.com
Let us master the art
of Listening as the
first step to name,
fame and money!
#sanjay4sales
Lorem Ipsum
www.consult4sales.com

Más contenido relacionado

Similar a Listening Skills.pptx

The language-of-love
The language-of-loveThe language-of-love
The language-of-love
Confidential
 
Interpersonal Communication
Interpersonal CommunicationInterpersonal Communication
Interpersonal Communication
Rebeca Cortázar
 

Similar a Listening Skills.pptx (20)

Communication skills
Communication skillsCommunication skills
Communication skills
 
The language-of-love
The language-of-loveThe language-of-love
The language-of-love
 
Communication Skills
Communication  Skills    Communication  Skills
Communication Skills
 
The 5 essential people skills
The 5 essential people skillsThe 5 essential people skills
The 5 essential people skills
 
Negotiation skills for women
Negotiation skills for womenNegotiation skills for women
Negotiation skills for women
 
Communication Skills
Communication SkillsCommunication Skills
Communication Skills
 
Soft skills & effective communication skills
Soft skills & effective communication skillsSoft skills & effective communication skills
Soft skills & effective communication skills
 
Living In Harmony 1 Pet 3:8-12
Living In Harmony 1 Pet 3:8-12Living In Harmony 1 Pet 3:8-12
Living In Harmony 1 Pet 3:8-12
 
Interpersonal Communication
Interpersonal CommunicationInterpersonal Communication
Interpersonal Communication
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Soft skills and effective communication skills
Soft skills and  effective communication skillsSoft skills and  effective communication skills
Soft skills and effective communication skills
 
Chapter6.msgacross
Chapter6.msgacrossChapter6.msgacross
Chapter6.msgacross
 
Communication in negotiation
Communication in negotiationCommunication in negotiation
Communication in negotiation
 
Communication skills to use everyday
Communication skills to use everydayCommunication skills to use everyday
Communication skills to use everyday
 
Communicationskills2
Communicationskills2Communicationskills2
Communicationskills2
 
Why my X is leaving me.pdf
Why my X is leaving me.pdfWhy my X is leaving me.pdf
Why my X is leaving me.pdf
 
Soft Skills
Soft SkillsSoft Skills
Soft Skills
 
D2r powerpoint
D2r powerpointD2r powerpoint
D2r powerpoint
 
Relationship skills and Relationship Saboteurs
Relationship skills and Relationship SaboteursRelationship skills and Relationship Saboteurs
Relationship skills and Relationship Saboteurs
 
Davidson Alumni Webinar - Tough Conversations
Davidson Alumni Webinar - Tough ConversationsDavidson Alumni Webinar - Tough Conversations
Davidson Alumni Webinar - Tough Conversations
 

Más de Sanjay Singh

Más de Sanjay Singh (20)

Discover Sales before Inventing your Style
Discover Sales before Inventing your StyleDiscover Sales before Inventing your Style
Discover Sales before Inventing your Style
 
How to develop networking skills.pptx
How to develop networking skills.pptxHow to develop networking skills.pptx
How to develop networking skills.pptx
 
The HIPO Sales Ninja.pptx
The HIPO Sales Ninja.pptxThe HIPO Sales Ninja.pptx
The HIPO Sales Ninja.pptx
 
Never give up in sales.pptx
Never give up in sales.pptxNever give up in sales.pptx
Never give up in sales.pptx
 
How to manage your sales boss.pptx
How to manage your sales boss.pptxHow to manage your sales boss.pptx
How to manage your sales boss.pptx
 
How to grow small business with small budget.pptx
How to grow small business with small budget.pptxHow to grow small business with small budget.pptx
How to grow small business with small budget.pptx
 
How Salespersons should manage their time.pptx
How Salespersons should manage their time.pptxHow Salespersons should manage their time.pptx
How Salespersons should manage their time.pptx
 
5 ways to promote business.pptx
5 ways to promote business.pptx5 ways to promote business.pptx
5 ways to promote business.pptx
 
3 Sales Follow ups.pptx
3 Sales Follow ups.pptx3 Sales Follow ups.pptx
3 Sales Follow ups.pptx
 
Systems Vs Intelligence.pptx
Systems Vs Intelligence.pptxSystems Vs Intelligence.pptx
Systems Vs Intelligence.pptx
 
5 ways to promote business.pptx
5 ways to promote business.pptx5 ways to promote business.pptx
5 ways to promote business.pptx
 
3 Sales Follow ups.pptx
3 Sales Follow ups.pptx3 Sales Follow ups.pptx
3 Sales Follow ups.pptx
 
How to manage your sales boss.pptx
How to manage your sales boss.pptxHow to manage your sales boss.pptx
How to manage your sales boss.pptx
 
How Salespersons should manage their time.pptx
How Salespersons should manage their time.pptxHow Salespersons should manage their time.pptx
How Salespersons should manage their time.pptx
 
How to grow small business with small budget.pptx
How to grow small business with small budget.pptxHow to grow small business with small budget.pptx
How to grow small business with small budget.pptx
 
3 Types of Sales Follow Up
3 Types of Sales Follow Up3 Types of Sales Follow Up
3 Types of Sales Follow Up
 
Lead Score.pptx
Lead Score.pptxLead Score.pptx
Lead Score.pptx
 
10 MASTER Tips to Achieve Success in SALES.docx
10 MASTER Tips to Achieve Success in SALES.docx10 MASTER Tips to Achieve Success in SALES.docx
10 MASTER Tips to Achieve Success in SALES.docx
 
The Sales Ninja.pptx
The Sales Ninja.pptxThe Sales Ninja.pptx
The Sales Ninja.pptx
 
Romancing with the Customer.pptx
Romancing with the Customer.pptxRomancing with the Customer.pptx
Romancing with the Customer.pptx
 

Último

Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
ZurliaSoop
 
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
Cara Menggugurkan Kandungan 087776558899
 
Call Girls in Lahore 03068178123 Mr Jimmy
Call Girls in Lahore 03068178123 Mr JimmyCall Girls in Lahore 03068178123 Mr Jimmy
Call Girls in Lahore 03068178123 Mr Jimmy
Escorts in Lahore 03068178123
 

Último (7)

Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
Vivek @ Cheap Call Girls In Mayur Vihar | Book 8448380779 Extreme Call Girls ...
 
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
Vivek @ Cheap Call Girls In Mukherjee Nagar | Book 8448380779 Extreme Call Gi...
 
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
Jual Obat Aborsi Palembang ( Asli No.1 ) 085657271886 Obat Penggugur Kandunga...
 
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Jeddah +966572737505 <> buy cytotec <> unwanted kit Saudi A...
 
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
JUAL OBAT PENGGUGUR KANDUNGAN PALANGKARAYA 087776-558899 KLINIK ABORSI PALANG...
 
Professional Basic Selling Skills - 3.5.pdf
Professional Basic Selling Skills - 3.5.pdfProfessional Basic Selling Skills - 3.5.pdf
Professional Basic Selling Skills - 3.5.pdf
 
Call Girls in Lahore 03068178123 Mr Jimmy
Call Girls in Lahore 03068178123 Mr JimmyCall Girls in Lahore 03068178123 Mr Jimmy
Call Girls in Lahore 03068178123 Mr Jimmy
 

Listening Skills.pptx

  • 1.
  • 3. 8 Tips Listening Skills Don’t Pre-empt Assuming that you know is criminal for a good listener 05 No Interruption Do not Stop the smooth flow of communication from the respondent 04 Recap Say it again to be on the same page with the respondent 06 Questioning Ask Questions to listen to the unsaid words 03 Take written notes Keep pen and paper ready so that mind can focus on what is being said 07 Emotions Listen to what the emotions have to say 02 Avoid Judgements Do not jump to conclusions 08 Focus Stay focused on the communication so that nothing is missed 01 www.consult4sales.com
  • 4. Understand , Assimilate and Ascertain before you respond Ensure that the other person is talking Listen to what the voice, body language and emotions wants to communicate as well Listen to the unsaid words as well www.consult4sales.com
  • 5. Never jumps to answer even if he knows the answer Probes to understand the gap between heart , mind and language Engages and creates a conversation so that the other person could talk Takes notes so that connecting the dots is easier A good Listener www.consult4sales.com
  • 6. Outreach and Listen Just because you have made an effort to reach out to me does not mean that you should do the talking. www.consult4sales.com
  • 7. Solution Centricity Listeners do not express to impress Listen with an objective to contribute When you listen with an objective to give and never to take you end up with solutions acceptable to both parties Listeners make good friends Everyone love to communicate with people who listen Listeners expose less When you talk less, you expose your weakness less. The talker exposes more and it is easier for the listener to find solution. Listeners find Solutions www.consult4sales.com
  • 8. Famous All famous leaders are great listeners Rich All rich persons in wealth and wisdom are great listeners Happy Listeners are never a victim of emotions Networker Listeners network well Dividends of Great Listeners www.consult4sales.com
  • 9. Let us master the art of Listening as the first step to name, fame and money! #sanjay4sales Lorem Ipsum www.consult4sales.com