Santosh U Babu
• : santosh.utu@gmail.com
: +91-8147987242
Profile Snapshot
Around 11+ years of rich experience in IT industry of which around 10 years in Performance Testing. Adept at using
both manual and automated testing tools to troubleshoot systems.
Acquired in-depth exposure in ERP, Health Insurance, Banking, and Retail domains. Good Knowledge in SAP SD, SAP
CRM and SAP HR Domains. Holds expertise in end-to-end Performance Testing including, Non-Functional
Requirements gathering & Capturing, Test Planning, Designing, Executing, Monitoring, Analysing, and delivering
Results. Good in create and maintain all testing related documentation.
Hands on experience in manual testing. Thorough understanding of the defect life-cycle process. Demonstrated high
level of customer services and immediate responsiveness to client needs and issues. Proficient in leading dedicated
teams for running successful executions.
Excellent communication and interpersonal skills with proven abilities in resolving complex issues.
Core Competencies
•Expert in End to End Performance Testing and Engineering.
•Analysing business requirements and spearheading initiatives for the establishment of Performance metrics.
•Good experienced in SAP performance testing concepts.
•Experienced in performance testing SAP modules MM, SD, CRM etc.
•Expertise in monitoring performance metrics using standard SAP t-codes like SM59, ST03, SM50, ST04 etc.
•Expertise in scripting SAPGUI, SAP Web, Flex and Web (HTTP/HTML) protocols using HP Load runner.
•Good experience in Middle ware testing.
•Good experience in API testing using Jmeter.
•Expertise in Performance Centre and Quality Centre.
•Detecting, classifying and reporting bugs through HP ALM.
•Excellent written and verbal communication & interpersonal skills
•Proficient in handling Performance testing in ERP, Banking, ecommerce, Health Insurance, Retail Project
•Assist in the implement the product into production, providing on-going customer support as needed.
Work Experience
Since Feb’ 16, with ITC InfoTech as a Solution Lead and deployed to SCHNEIDER ELECTRIC.
•Overall responsibility of Performance Engineering and Performance Testing Tasks for engaged projects - including
strategy, estimation, planning, execution, monitoring, reporting, identifying and providing solutions for
bottlenecks.
•Bottom-line responsibility for providing thought leadership and expertise concerning Non Functional Testing for the
team, its members and the deliverables.
•Responsible for selecting/maintaining and integrating the appropriate set of tools, processes and procedures to
ensure overall testing efficiency and effectiveness in the operations.
•Manages Test engineers and other test team members to ensure performance test scripts and test cases are
developed according to the identified test scenarios and test objectives that are in line with the Service Level
Agreements specified in the Non-Functional requirements document(s).
•Identify, recommend, and implement framework, strategies and toolsets to optimize test execution, expand test
coverage, and reduce risk
•Establishes and maintains strong working relationships with Development, Project Management and Users to foster
a team environment.
•Produce and maintain Key Performance Indicators (KPIs) around the testing performed.
•Monitor quality risks and escalate, as required.
•Provide regular status reporting consistent with established program governance requirements.
•Single point of contact for all deliverables from the Performance Engineering and Performance Testing team.
Best Performer for the
Quarter
Good Team Player
Star Member of the Team
Testing Tools:
HP Load Runner (version
from 8.1 to 12.02), Neo
Load, Jmeter,
Performance Centre 9.52,
11.52 and 12.02
Bug tracking tools:
Quality Centre, Watson, Jira
Protocols experience:
Web (http/html), FLEX, SAP
GUI, SAP Web, Oracle NCA,
Oracle Web 11i, Siebel –
web
Monitoring tools:
Dynatrace, Wily Introscope,
Network simulation tool:
SHUNRA VE (Virtual
Enterprise)

From July’ 15 to Jan’ 16, with Primus Global Solutions and deployed to Capgemini India as a Senior Consultant.
•Managing a fresher’s team of 9 members.
•Training them on Load runner.
•Managing application training needs to the team and arraigning Knowledge transfers with onsite/offshore seniors.
•Ensuring all the team members are up to expectation for assignments.
•Assigning them to the project activities.
From Jun’13 to May’15 with Wissen InfoTech Pvt. Ltd. as Tech Lead
•Accountable for designing, developing, executing & monitoring Performance Testing project
•Accountable for Maintaining and enhancing the existing scripts.
•Accountable for Creating, Enhancing and Maintaining scripts for Siebel application.
•Performance Testing Seibel Applications.
•Conducting detailed analysis for bottleneck identifications and providing the recommendations.
•Preparing and Reviewing the Test scripts and Test script executions for new requirements.
•Regression Performance Test Execution using ALM 11.52.
•Coordinating with environment teams, Application team and DB teams in analysing the issues encountered during the tests.
•Prepare Test Results Report, Daily status report, weekly status report and Executive Summary Report.
•Suggesting and implementing process improvement ideas to fasten and improve the performance testing approach
•Review customer feedback with team & develop implementation plan to improve our delivery system
•Escalation management, timely closure of incidents and quality check, to identify performance issues and take ownership for the
development, implementation and communication of service improvement plans.
May’10- Jun’13 with Sunovaa Tech Pvt Ltd and deputed to Adobe System India, as a Sr. QA Engineer
Highlights:
•Timely completion of testing to support the release schedule
•Defining test strategies for enterprises embarking on comprehensive performance goals.
•Consistent Coordination with environment teams, Application team and DB teams in analysing the issues encountered
during the tests.
•Defect tracking and defect management using Quality Centre.
•Script development and Scenario Creation using Load Runner 9.52.
•Preparing and Reviewing the Test scripts and Test script execution.
•Analysing and identifying the performance bottlenecks.
•Prepare Test Results Report, Daily status report, weekly status report and Executive Summary Report.
•Suggesting and implementing process improvement ideas to fasten and improve the performance testing approach.
•Active Member of Performance Centre of Excellence (PCoE) team.
Jan’06- Apr’10 with Intelligroup Asia Pvt Ltd., Test Engineer
Highlights:
 Joined as a Manual test expert and groomed to Performance testing
 Successfully delivered PoC’s on Performance testing to clients.
 Successful onsite opportunities with excellent feedback.

Clients I worked for:
Via ITC Infotech.,
 Schneider Electric India since Feb’ 16
Via Capgemini India Pvt Ltd.,
 T-Mobile for 8 months
Via Wissen InfoTech Pvt Ltd,
 BCBSNC for 22 months
Via Sunovaa Tech Pvt Ltd,
 Adobe India for 39 months
Via Intelligroup Asia Pvt ltd,
 Reckitt Benckiser for 6 months
 HUL for 3 months
 Convergys for 12 months
 Hitachi Data Systems Inc., for 2 months
 Canon Inc., for 4 months
 SAP Labs for 8 months
 GE for 6 months
And more….
Education
B.E in Computer Science from PDA Collage of Engineering, Gulbarga University, Gulbarga.
PERSONAL DETAILS
Date of Birth: 02 – May – 1977
Current Address: 134, Mahaveer Springs Apartments, 15th
Main, 17th
Cross, J P Nagar 5th
Phase, Bangalore -
560078
Permanent Address: 205, Satya Sai Apartments, Sreenivasa Colony East, Ameerpet, Hyderabad, - 500036
Languages Known: Telugu, English and Hindi
Passport & Visa Details
Passport Number: P5054118
Type of Visa: B1
Passport Valid until: 07/10/2026