Small is Big: Changing Your Institution, Little by Little - Confab Higher Ed

•

23 recomendaciones•4,653 vistas

Sara Wachter-Boettcher

Higher ed content folks have it tough: departmental independence is fiercely protected, top-down decisions are eschewed, and politics are almost always in play. Amid it all, you’re trying to wrangle complex content produced by a million different people—yet you can’t read every sentence that gets posted to every digital property or walk around slapping style guide offenders on the wrist all day. Don’t start crying at your desk just yet. You can’t control the content, but you can make small changes that result in big culture shifts—if you embrace your role as a guide, not a savior.

Tecnología Deportes

www.flickr.com/photos/williamholmes/4475990973

SMALL IS BIG
changing your institution, little by little
sara wachter-boettcher / confab higher ed / november 12, 2013

www.flickr.com/photos/barkbud/4772858837

ah, the thrill
of higher ed.

we’ll just need to
run this by a few
stakeholders!

www.flickr.com/photos/jamescridland/613445810

our department
has it under
control!

From NBC Miami

www.flickr.com/photos/rhysasplundh/5202454842/

the faculty
committee has a
few comments.

i’m important!
put me on the
homepage!

www.flickr.com/photos/bevgoodwin/9482142313/

i’m important!
put me on the
homepage!
me too!
no, me!

www.flickr.com/photos/bevgoodwin/9482142313/

www.flickr.com/photos/merlym/3512356738/

SRSLY?

YET WE STILL
<3 HIGHER ED.

www.flickr.com/photos/mountunion/4595496472

we’re all here for
the same reason.

CONTENT MIGHT
BE OUR JOB.

BUT WE DON’T
ACTUALLY OWN IT.

BECAUSE THE WEB
IS EVERYTHING.

WHICH MEANS THE
WEB IS EVERYONE.

including all those
stakeholders.

www.flickr.com/photos/jamescridland/613445810

we’ve tried
swooping in.

www.flickr.com/photos/merlym/3512356738/

Blah

Blah

Blah

Blah

Blah

Blah

www.flickr.com/photos/miaochronicles/2509326023

when did you say
you’d have your
content done?

just follow the
$%*! style
guide, ok?

www.flickr.com/photos/dsifry/2205839462/

by god we
WILL launch
on time!

www.flickr.com/photos/tigergirl/1236320261

IT’S EXHAUSTING,
ISN’T IT?

people wear
what fits.

www.flickr.com/photos/bluryee/2850257762/

what if we got smaller?

SMALL MEANS
SEEING OUR WORK
DIFFERENTLY.

www.flickr.com/photos/hectoralejandro/4533858235

rather than
pulling harder...

www.flickr.com/photos/justsketchy/6639463877

what if we brought
others along, too?

instead of owning
the content...

www.flickr.com/photos/seabamirum/2848715801

www.flickr.com/photos/clam113/2666711074

what if it were
a team sport?

www.flickr.com/photos/darrensnow/2566687702

specialized,
not special.

OUR ROLE IS MORE
THAN THE SUM OF
OUR SKILLS.

SMALL MEANS
BRINGING CLARITY.

it’s not about
being myopic.

www.flickr.com/photos/twodolla/4265029022/

it’s finding
inroads.

www.flickr.com/photos/brandtkurowski/2621694323/

while keeping
perspective.

www.flickr.com/photos/digidreamgrafix/8368988349

www.flickr.com/photos/paulmannix/261313412

it’s creating
a bridge.

SMALL MEANS
EMPOWERING
OTHERS TO LEAD.

www.flickr.com/photos/mrgarin/2418185010

it starts with
going to them.

www.flickr.com/photos/incomedream/5549766013

meet barb.

BARB WAS
DIFFICULT. SHE
WAS STUBBORN.
WE NEEDED HER.

✦

How did you develop the
process you have now?

✦

Where are you spending the
most time?

✦

What’s hard about your job?

✦

What might make it easier?

what would you like
to see happen?

WORKSHOPS ARE
YOUR FRIEND.

who are we?
what’s important?

everyone gets to
identify problems.

make your audit
a team activity.

find shared values
from the start.

YOU CAN EVEN DO
THIS FOR THE
SUPER-HARD STUFF.

WEBSITE

MOBILE
WEB

MOBILE
APPS

SOCIAL
MEDIA

TABLET
APPS

this can be CONTENT
hard to explain.

PRINT

MICROSITES

BLOGS

EMAIL
INTRANET
Karen McGrane, Adapting
Ourselves to Adaptive Content

and this
definitely is.

NPR’s COPE model

THINKING
(FRAMING)

HEARING

SEEING

FEELING
(MOTIVATIONS)

this might
be easier.
DEVICE

DOING
( B E H AV I O R )

TIME

RELATIONSHIPS

12
(CONTEXT)

PLACE

Adaptive Path Guide to
Experience Mapping

start with your
audiences’ paths.

Paul Kahn and Christophe Tallec

what would make
them possible?

WE DON’T
MASTERMIND.
WE REFINE.

AND WE HELP
OTHERS SEE IT
AS THEIRS.

www.flickr.com/photos/cedwardmoran/3649399678

but can small
be satisfying?

www.flickr.com/photos/alittletune/3628391373

tiny bites of
greatness...

www.flickr.com/photos/lamantin/5143354092

make people
crave more.

www.flickr.com/photos/summerdisney/2884870591

it won’t always
be perfect.

www.flickr.com/photos/julietbanana/5247687825

but they’ll
own it.

thank you.
@sara_ann_marie
sara@sarawb.com

Más contenido relacionado

Más de Sara Wachter-Boettcher

Organizations are messy places: politics thwart progress, departmental squabbles are status quo, and decision-making often takes months. This chaos makes its way right to our websites, filling them with crap users don't want, need, or sometimes even understand. We’re practicing content strategy now, so what gives? Why are we still designing around all this clutter and corporate-speak? Because strategy documents and style rules alone won’t make people actually produce content that meets users’ needs and aligns with our designs. In this talk, you’ll hear what will: embracing (okay, tolerating) content chaos, instead of anguishing over imperfections. You'll learn strategic approaches for defining meaningful content problems in your organization—and solving them one at a time.

Content Amid Chaos

Content Amid Chaos

Content Amid Chaos

Sara Wachter-Boettcher

When I turned my web writing job into this “content strategy” thing back in 2008, I thought I’d hit the jackpot: Finally, I had the tools to solve the problems that plagued my projects. Content wasn’t left ’til last, projects weren’t delayed, concerns weren’t limited to design and development. Win, win, win. But then some terrible someone always came along to spoil my party. I’d make a style guide; the authors would stop following it. I’d work out a content model; the designer would insist on an interface it couldn’t support. I’d go through the audit results; the client would smile, nod...and go back to business as usual. I wanted to make content meaningful. Instead, I was making documents. I was making fantasies. Sometimes, I was even making enemies. I was overwhelmed, overworked, and disappointed—until I changed the way I saw my role. Instead of tying things up with a bow and delivering it to others’ doorsteps, I learned how to make the work theirs instead—to create strategy with them, not for them. In this talk, I share the ways I overhauled how I work, and how that’s led to more successful projects and more satisfying client relationships.

In It Together: Co-Creating Your Content Strategy

In It Together: Co-Creating Your Content Strategy

In It Together: Co-Creating Your Content Strategy

Sara Wachter-Boettcher

Templates, trainings, threats: I’ve tried everything to get content from clients and colleagues sooner—and mobile hasn’t made things easier. Instead of planning pages, now we’re asking stakeholders to prioritize and manage a million bits of modular content. So how do we keep our subject-matter experts from feeling overwhelmed, prevent carousel-obsessed executives from endless homepage arguments, and get the content we need to make design and development decisions? The answer is in using content strategy as a means to orchestrate, not dictate.

Orchestrating Content

Orchestrating Content

Orchestrating Content

Sara Wachter-Boettcher

Harvard College knew it was time for a website overhaul: While prospective students who visited campus raved about the welcoming staff, those who only used the website said Harvard felt distant and formal. Users had to navigate three different but often near-duplicate websites—the College, Admissions, and Financial Aid—to get critical information. Amid it all, mobile visits were soaring—and the College needed to support those users equally. The answer? A single, responsive website that unified content from all three groups, brought the Harvard College experience to life online, and better communicated information about key topics like financial aid. But getting there took more than editorial revisions and layout decisions. It took changing how each department saw its content, transforming it from a departmental output into a student-centric resource. Hear how web design studio Happy Cog, Harvard, and a content strategist partnered to transform multiple websites into a single, student-centered system, and learn how leading with content can: - Help diverse departments embrace a single vision and shared roadmap - Keep projects on time and on budget - Ensure responsive design systems and CMS specs actually fit your content’s needs

All Together Now: Content & Collaboration in a Responsive Redesign

All Together Now: Content & Collaboration in a Responsive Redesign

All Together Now: Content & Collaboration in a Responsive Redesign

Sara Wachter-Boettcher

Content problems. We all have them: Your clients can't get you copy on time. Marketing's massive paragraphs break your tidy designs. Or maybe your site's overflowing with stuff, and no one's responsible for keeping track of where things are and why they're there. Content strategy to the rescue, right? Well, sorta. It'd be nice if a few well-placed deliverables could solve the problem. But editorial plans and style guides won't change things. Neither will structured content and a custom CMS. We can't mastermind solutions and expect them to stick in organizations full of complex people, histories, and challenges. When it comes to improving content, it's not about fixing. It's about facilitating—helping organizations adapt, so their content can adapt with them. If you're used to designing and building, this is a big shift. This talk will help you get started.

Content & Control - Web Design Day 2013

Content & Control - Web Design Day 2013

Content & Control - Web Design Day 2013

Sara Wachter-Boettcher

Mobile creates a million challenges, but it's also been a boon for content specialists. It's shown how much content matters—and how hard it is to deal with changing devices and unpredictable screen sizes without considering key messages and communication priorities first. Suddenly, content strategists are in demand. But we're not here to be the new hotness—the must-have tech hire of the moment. We're here to make an impact on our users' experiences and our organizations' success. We're here to solve problems. Those problems won't be fixed with audit spreadsheets and editorial plans alone, though. They require a new set of skills: not just doing, but educating, collaborating, and facilitating change. By taking advantage of this moment—our moment—we can do more than fix today's mobile issues. We can give our digital initiatives focus, our projects purpose, and our organizations the ability to adapt.

Our Mobile Moment - Content Strategy Applied Keynote

Our Mobile Moment - Content Strategy Applied Keynote

Our Mobile Moment - Content Strategy Applied Keynote

Sara Wachter-Boettcher

Great content is human, refreshing, and relatable—not robotic. But the more users expect content to cross devices and platforms, the more we need to think like our robot friends. No designer can lay out thousands of pages to make sure every possible permutation of a large responsive site looks right. No Readability editor can review every article someone saves and decide which elements are important. No magical elf can add cross-reference links to every deep layer of content. Instead, we must rely on systems that automatically determine how content should be assembled, rendered, formatted, and connected. And the more we understand how these systems work, the better we can put them to work at ensuring our content stays lively and lovable, wherever it goes.

Write like a human, think like a robot

Write like a human, think like a robot

Write like a human, think like a robot

Sara Wachter-Boettcher

Flexible Content Requires Future-Ready Organizations

Flexible Content Requires Future-Ready Organizations

Flexible Content Requires Future-Ready Organizations

Sara Wachter-Boettcher

Are you trying to make responsive design scale for a complex site? Building an app, but your organization doesn't have an API yet? If so, you've probably got legacy content—content that already exists, and that doesn't fit neatly into your new project. What do you do? You could ignore it and end up with one of those responsive homepages that devolve into big content blobs after just one tap, or a one-off mobile site that no one can remember to maintain. You could put it off until it becomes the bane of your existence: the thing that "breaks" your design, because it's way messier than you’ve planned for. Or, you could deal with it. If you take the time to make existing content work for you—by understanding what you've got, identifying patterns and relationships in its structure, and cutting the cruft along the way—you'll end up with a system that will not just support your content, but _enhance_ its meaning, message, and power.

What you don't know will hurt you: designing with and for existing content

What you don't know will hurt you: designing with and for existing content

What you don't know will hurt you: designing with and for existing content

Sara Wachter-Boettcher

Responsive. Adaptive. Mobile first. Cross-channel. We all want a web that's more flexible, future-friendly, and ready for unknowns. There’s only one little flaw: Our content is stuck in the past. Locked into inflexible pages and documents, our content is far from ready for today's world of apps, APIs, read-later services, and responsive sites—much less for the coming one, where the web is embedded in everything from autos to appliances. We can't keep creating more content for each of these new devices and channels. We'd go nuts trying to manage and maintain all of it. Instead, we need content that does more for us: Content that's structured and defined so it can travel and shift while keeping its meaning and message intact. Content that's trim, focused, and clear—for mobile users and for everyone else, too. Content that matters, wherever it's being consumed. But it's not just that our content is stuck. Truth is, our organizations and clients are stuck, too—and unless we, web professionals of all stripes, take the lead to do things differently, they won't be able to keep up. In this session, well start with revisiting our legacy content and adding the structure and metadata we'll need to make it more flexible. Then, we'll also tackle the heart of the problem: organizational cultures that are terrified of change.

Changing Content, Changing Culture

Changing Content, Changing Culture

Changing Content, Changing Culture

Sara Wachter-Boettcher

Structuring Content, Restructuring Organizations - CS Forum 2012

Structuring Content, Restructuring Organizations - CS Forum 2012

Structuring Content, Restructuring Organizations - CS Forum 2012

Sara Wachter-Boettcher

Responsive. Adaptive. Mobile first. Cross-channel. We all want a web that’s more flexible, future-friendly, and ready for unknowns. There’s only one little flaw: our content is stuck in the past. Locked into inflexible pages and documents, our content is far from ready for today’s world of apps, APIs, read-later services, and responsive sites—much less for the coming one, where the web is embedded in everything from autos to appliances. We can’t keep creating more content for each of these new devices and channels. We’d go nuts trying to manage and maintain all of it. Instead, we need content that does more for us: Content that can travel and shift while keeping its meaning and message intact. Content that’s trim, focused, and clear—for mobile users and for everyone else, too. Content that matters, wherever it’s being consumed.

Getting unstuck: content strategy for the future

Getting unstuck: content strategy for the future

Getting unstuck: content strategy for the future

Sara Wachter-Boettcher

Responsive design is about more than canvases and code. It’s about adopting a flexible mindset—and that means rethinking our content workflow, too. To create sites that keep meaning intact as they shift and reshape to fit smartphones and tablets, you need to know which messages are critical to meeting both business goals and users’ needs and how content elements should work together to communicate them. Content strategy can answer these questions—if you incorporate it into your project at the right time and place. (Presented in the Digital Workflow track at the 2012 Minneapolis Interactive Marketing Association Summit)

Getting Flexible: Working Content into Responsive Design—MIMA Summit

Getting Flexible: Working Content into Responsive Design—MIMA Summit

Getting Flexible: Working Content into Responsive Design—MIMA Summit

Sara Wachter-Boettcher

More than ever, content needs to cross boundaries—be they device or country, channel or language—to keep up with the pace of organizations, users, and the web at large. But fixed firmly to inflexible pages, today’s content is often stuck, only accessible and understandable from a single location, in a single layout, using a single language. When pushed and pulled by everything from responsive designs and mobile sites to APIs, read-later apps, and internationalization efforts, it simply can’t keep up. There’s a better way: a way to stop creating more content for every new device or channel, and to start creating content that does more. It all starts with structure.

Content that Travels: Euro IA 2012

Content that Travels: Euro IA 2012

Content that Travels: Euro IA 2012

Sara Wachter-Boettcher

Responsive. Adaptive. Mobile first. Cross-channel. We all want a future that’s flexible, fluid, and unfixed from the desktop, right? Great. Then it’s time to get to the core of the matter: the content. Fixed firmly to inflexible pages, today’s content is too often stuck in meaningless blobs—blobs that break under the weight of responsive designs, mobile sites, and cross-channel distribution. Which elements are most important? What’s primary and what’s corollary? What’s related or interdependent? What stays, what goes, and what gets truncated on small screens? When we can answer these questions—and structure our content accordingly—we’ll replace those messy blobs with content that bends, shifting and reshaping to fit varied displays and devices.

Building Bendable Content - MidwestUX 2012

Building Bendable Content - MidwestUX 2012

Building Bendable Content - MidwestUX 2012

Sara Wachter-Boettcher

Responsive. Adaptive. Mobile first. Cross-channel. Everywhere you turn, web workers are chattering about a more flexible future. There’s only one little flaw: our content’s not ready for the party. Fixed firmly to inflexible pages, today’s content is stuck in meaningless blobs that break long before they bend. We can't keep creating more content for every new device and channel. Instead, we need content that does more for us—content that can travel and shift with its meaning and message intact.

Content Everywhere - WebVisions PDX

Content Everywhere - WebVisions PDX

Content Everywhere - WebVisions PDX

Sara Wachter-Boettcher

Content as an Asset: Agencyside Back in the Black Workshop

Content as an Asset: Agencyside Back in the Black Workshop

Content as an Asset: Agencyside Back in the Black Workshop

Sara Wachter-Boettcher

Más de Sara Wachter-Boettcher (17)

Content Amid Chaos

Content Amid Chaos

Content Amid Chaos

In It Together: Co-Creating Your Content Strategy

In It Together: Co-Creating Your Content Strategy

In It Together: Co-Creating Your Content Strategy

Orchestrating Content

Orchestrating Content

Orchestrating Content

All Together Now: Content & Collaboration in a Responsive Redesign

All Together Now: Content & Collaboration in a Responsive Redesign

All Together Now: Content & Collaboration in a Responsive Redesign

Content & Control - Web Design Day 2013

Content & Control - Web Design Day 2013

Content & Control - Web Design Day 2013

Our Mobile Moment - Content Strategy Applied Keynote

Our Mobile Moment - Content Strategy Applied Keynote

Our Mobile Moment - Content Strategy Applied Keynote

Write like a human, think like a robot

Write like a human, think like a robot

Write like a human, think like a robot

Flexible Content Requires Future-Ready Organizations

Flexible Content Requires Future-Ready Organizations

Flexible Content Requires Future-Ready Organizations

What you don't know will hurt you: designing with and for existing content

What you don't know will hurt you: designing with and for existing content

What you don't know will hurt you: designing with and for existing content

Changing Content, Changing Culture

Changing Content, Changing Culture

Changing Content, Changing Culture

Structuring Content, Restructuring Organizations - CS Forum 2012

Structuring Content, Restructuring Organizations - CS Forum 2012

Structuring Content, Restructuring Organizations - CS Forum 2012

Getting unstuck: content strategy for the future

Getting unstuck: content strategy for the future

Getting unstuck: content strategy for the future

Getting Flexible: Working Content into Responsive Design—MIMA Summit

Getting Flexible: Working Content into Responsive Design—MIMA Summit

Getting Flexible: Working Content into Responsive Design—MIMA Summit

Content that Travels: Euro IA 2012

Content that Travels: Euro IA 2012

Content that Travels: Euro IA 2012

Building Bendable Content - MidwestUX 2012

Building Bendable Content - MidwestUX 2012

Building Bendable Content - MidwestUX 2012

Content Everywhere - WebVisions PDX

Content Everywhere - WebVisions PDX

Content Everywhere - WebVisions PDX

Content as an Asset: Agencyside Back in the Black Workshop

Content as an Asset: Agencyside Back in the Black Workshop

Content as an Asset: Agencyside Back in the Black Workshop

Último

Presentation on how to chat with PDF using ChatGPT code interpreter

Presentation on how to chat with PDF using ChatGPT code interpreter

Presentation on how to chat with PDF using ChatGPT code interpreter

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Remote DBA Services

BooK Now Call us at +918448380779 to hire a gorgeous and seductive call girl for sex. Take a Delhi Escort Service. The help of our escort agency is mostly meant for men who want sexual Indian Escorts In Delhi NCR. It should be noted that any impersonator will get 100 attention from our Young Girls Escorts in Delhi. They will assume the position of reliable allies. VIP Call Girl With Original Photos Book Tonight +918448380779 Our Cheap Price 1 Hour not available 2 Hours 5000 Full Night 8000 TAG: Call Girls in Delhi, Noida, Gurgaon, Ghaziabad, Connaught Place, Greater Kailash Delhi, Lajpat Nagar Delhi, Mayur Vihar Delhi, Chanakyapuri Delhi, New Friends Colony Delhi, Majnu Ka Tilla, Karol Bagh, Malviya Nagar, Saket, Khan Market, Noida Sector 18, Noida Sector 76, Noida Sector 51, Gurgaon Mg Road, Iffco Chowk Gurgaon, Rajiv Chowk Gurgaon All Delhi Ncr Free Home Deliver

08448380779 Call Girls In Civil Lines Women Seeking Men

08448380779 Call Girls In Civil Lines Women Seeking Men

08448380779 Call Girls In Civil Lines Women Seeking Men

Delhi Call girls

How to convert PDF to text with Nanonets

How to convert PDF to text with Nanonets

How to convert PDF to text with Nanonets

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

Finology Group – Insurtech Innovation Award 2024

Finology Group – Insurtech Innovation Award 2024

Finology Group – Insurtech Innovation Award 2024

The Digital Insurer

Sara Mae O’Brien Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA. In their presentation, O’Brien-Scott and Cakici focused on what Enterprise AI is, why it is important, and what it takes to empower organizations to get started on a search-based AI journey and stay on track. The presentation explored the complexities of enterprise search challenges and how IA principles can be leveraged to provide AI solutions through the use of a semantic layer. O’Brien-Scott and Cakici showcased a case study where a taxonomy, an ontology, and a knowledge graph were used to structure content at a healthcare workforce solutions organization, providing personalized content recommendations and increasing content findability. In this session, participants gained insights about the following: Most common types of AI categories and use cases; Recommended steps to design and implement taxonomies and ontologies, ensuring they evolve effectively and support the organization’s search objectives; Taxonomy and ontology design considerations and best practices; Real-world AI applications that illustrated the value of taxonomies, ontologies, and knowledge graphs; and Tools, roles, and skills to design and implement AI-powered search solutions.

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

Enterprise Knowledge

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “The Role of Taxonomy and Ontology in Semantic Layers” at a webinar hosted by Progress Semaphore on April 16, 2024. Taxonomies at their core enable effective tagging and retrieval of content, and combined with ontologies they extend to the management and understanding of related data. There are even greater benefits of taxonomies and ontologies to enhance your enterprise information architecture when applying them to a semantic layer. A survey by DBP-Institute found that enterprises using a semantic layer see their business outcomes improve by four times, while reducing their data and analytics costs. Extending taxonomies to a semantic layer can be a game-changing solution, allowing you to connect information silos, alleviate knowledge gaps, and derive new insights. Hedden, who specializes in taxonomy design and implementation, presented how the value of taxonomies shouldn’t reside in silos but be integrated with ontologies into a semantic layer. Learn about: - The essence and purpose of taxonomies and ontologies in information and knowledge management; - Advantages of semantic layers leveraging organizational taxonomies; and - Components and approaches to creating a semantic layer, including the integration of taxonomies and ontologies

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

Enterprise Knowledge

In an era where artificial intelligence (AI) stands at the forefront of business innovation, Information Architecture (IA) is at the core of functionality. See “There’s No AI Without IA” – (from 2016 but even more relevant today) Understanding and leveraging how Information Architecture (IA) supports AI synergies between knowledge engineering and prompt engineering is critical for senior leaders looking to successfully deploy AI for internal and externally facing knowledge processes. This webinar be a high-level overview of the methodologies that can elevate AI-driven knowledge processes supporting both employees and customers. Core Insights Include: Strategic Knowledge Engineering: Delve into how structuring AI's knowledge base is required to prevent hallucinations, enable contextual retrieval of accurate information. This will include discussion of gold standard libraries of use cases support testing various LLMs and structures and configurations of knowledge base. Precision in Prompt Engineering: Learn the art of crafting prompts that direct AI to deliver targeted, relevant responses, thereby optimizing customer experiences and business outcomes. Unified Approach for Enhanced AI Performance: Explore the intersection of knowledge and prompt engineering to develop AI systems that are not only more responsive but also aligned with overarching business strategies. Guiding Principles for Implementation: Equip yourself with best practices, ethical guidelines, and strategic considerations for embedding these technologies into your business ecosystem effectively. This webinar is designed to empower business and technology leaders with the knowledge to harness the full potential of AI, ensuring their organizations not only keep pace with digital transformation but lead the charge. Join us to map a roadmap to fully leverage Information Architecture (IA) and AI chart a course towards a future where AI is a key pillar of strategic innovation and business success.

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx

Earley Information Science

MySQL Webinar, presented on the 25th of April, 2024. Summary: MySQL solutions enable the deployment of diverse Database Architectures tailored to specific needs, including High Availability, Disaster Recovery, and Read Scale-Out. With MySQL Shell's AdminAPI, administrators can seamlessly set up, manage, and monitor these solutions, ensuring efficiency and ease of use in their administration. MySQL Router, on the other hand, provides transparent routing from the application traffic to the backend servers in the architectures, requiring minimal configuration. Completely built in-house and supported by Oracle, these solutions have been adopted by enterprises of all sizes for their business-critical applications. In this presentation, we'll delve into various database architecture solutions to help you choose the right one based on your business requirements. Focusing on technical details and the latest features to maximize the potential of these solutions.

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

The Raspberry Pi 5 was announced on October 2023. This new version of the popular embedded device comes with a new iteration of Broadcom’s VideoCore GPU platform, and was released with a fully open source driver stack, developed by Igalia. The presentation will discuss some of the major changes required to support this new Video Core iteration, the challenges we faced in the process and the solutions we provided in order to deliver conformant OpenGL ES and Vulkan drivers. The talk will also cover the next steps for the open source Raspberry Pi 5 graphics stack. (c) Embedded Open Source Summit 2024 April 16-18, 2024 Seattle, Washington (US) https://events.linuxfoundation.org/embedded-open-source-summit/ https://eoss24.sched.com/event/1aBEx

Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...

Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...

Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

Michael W. Hawkins

BooK Now Call us at +918448380779 to hire a gorgeous and seductive call girl for sex. Take a Delhi Escort Service. The help of our escort agency is mostly meant for men who want sexual Indian Escorts In Delhi NCR. It should be noted that any impersonator will get 100 attention from our Young Girls Escorts in Delhi. They will assume the position of reliable allies. VIP Call Girl With Original Photos Book Tonight +918448380779 Our Cheap Price 1 Hour not available 2 Hours 5000 Full Night 8000 TAG: Call Girls in Delhi, Noida, Gurgaon, Ghaziabad, Connaught Place, Greater Kailash Delhi, Lajpat Nagar Delhi, Mayur Vihar Delhi, Chanakyapuri Delhi, New Friends Colony Delhi, Majnu Ka Tilla, Karol Bagh, Malviya Nagar, Saket, Khan Market, Noida Sector 18, Noida Sector 76, Noida Sector 51, Gurgaon Mg Road, Iffco Chowk Gurgaon, Rajiv Chowk Gurgaon All Delhi Ncr Free Home Deliver

08448380779 Call Girls In Greater Kailash - I Women Seeking Men

08448380779 Call Girls In Greater Kailash - I Women Seeking Men

08448380779 Call Girls In Greater Kailash - I Women Seeking Men

Delhi Call girls

Three things you will take away from the session: • How to run an effective tenant-to-tenant migration • Best practices for before, during, and after migration • Tips for using migration as a springboard to prepare for Copilot in Microsoft 365 Main ideas: Migration Overview: The presentation covers the current reality of cross-tenant migrations, the triggers, phases, best practices, and benefits of a successful tenant migration Considerations: When considering a migration, it is important to consider the migration scope, performance, customization, flexibility, user-friendly interface, automation, monitoring, support, training, scalability, data integrity, data security, cost, and licensing structure Next Wave: The next wave of change includes the launch of Copilot, which requires businesses to be prepared for upcoming changes related to Copilot and the cloud, and to consolidate data and tighten governance ShareGate: ShareGate can help with pre-migration analysis, configurable migration tool, and automated, end-user driven collaborative governance

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

The Digital Insurer

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

Gabriella Davis

Último (20)

Presentation on how to chat with PDF using ChatGPT code interpreter

Presentation on how to chat with PDF using ChatGPT code interpreter

Presentation on how to chat with PDF using ChatGPT code interpreter

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

GenAI Risks & Security Meetup 01052024.pdf

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

Strategies for Landing an Oracle DBA Job as a Fresher

08448380779 Call Girls In Civil Lines Women Seeking Men

08448380779 Call Girls In Civil Lines Women Seeking Men

08448380779 Call Girls In Civil Lines Women Seeking Men

How to convert PDF to text with Nanonets

How to convert PDF to text with Nanonets

How to convert PDF to text with Nanonets

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

presentation ICT roal in 21st century education

Finology Group – Insurtech Innovation Award 2024

Finology Group – Insurtech Innovation Award 2024

Finology Group – Insurtech Innovation Award 2024

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

IAC 2024 - IA Fast Track to Search Focused AI Solutions

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

🐬 The future of MySQL is Postgres 🐘

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx

EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...

Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...

Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

GenCyber Cyber Security Day Presentation

08448380779 Call Girls In Greater Kailash - I Women Seeking Men

08448380779 Call Girls In Greater Kailash - I Women Seeking Men

08448380779 Call Girls In Greater Kailash - I Women Seeking Men

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Tech Trends Report 2024 Future Today Institute.pdf

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

A Domino Admins Adventures (Engage 2024)

Small is Big: Changing Your Institution, Little by Little - Confab Higher Ed

1. www.flickr.com/photos/williamholmes/4475990973 SMALL IS BIG changing your institution, little by little sara wachter-boettcher / confab higher ed / november 12, 2013

2. www.flickr.com/photos/barkbud/4772858837 ah, the thrill of higher ed.

3. we’ll just need to run this by a few stakeholders! www.flickr.com/photos/jamescridland/613445810

4. our department has it under control! From NBC Miami

5. www.flickr.com/photos/rhysasplundh/5202454842/ the faculty committee has a few comments.

6. i’m important! put me on the homepage! www.flickr.com/photos/bevgoodwin/9482142313/

7. i’m important! put me on the homepage! me too! no, me! www.flickr.com/photos/bevgoodwin/9482142313/

8. www.flickr.com/photos/merlym/3512356738/ SRSLY?

9. YET WE STILL <3 HIGHER ED.

10.

11. www.flickr.com/photos/mountunion/4595496472 we’re all here for the same reason.

12. CONTENT MIGHT BE OUR JOB.

13. BUT WE DON’T ACTUALLY OWN IT.

14. BECAUSE THE WEB IS EVERYTHING.

15. WHICH MEANS THE WEB IS EVERYONE.

16. including all those stakeholders. www.flickr.com/photos/jamescridland/613445810

17. we’ve tried swooping in.

18. www.flickr.com/photos/merlym/3512356738/

19.

20. Blah Blah Blah Blah Blah Blah

21. www.flickr.com/photos/miaochronicles/2509326023 when did you say you’d have your content done?

22. just follow the $%*! style guide, ok? www.flickr.com/photos/dsifry/2205839462/

23. by god we WILL launch on time! www.flickr.com/photos/tigergirl/1236320261

24. IT’S EXHAUSTING, ISN’T IT?

25. people wear what fits. www.flickr.com/photos/bluryee/2850257762/

26. what if we got smaller?

27. SMALL MEANS SEEING OUR WORK DIFFERENTLY.

28. www.flickr.com/photos/hectoralejandro/4533858235 rather than pulling harder...

29. www.flickr.com/photos/justsketchy/6639463877 what if we brought others along, too?

30. instead of owning the content... www.flickr.com/photos/seabamirum/2848715801

31. www.flickr.com/photos/clam113/2666711074 what if it were a team sport?

32. www.flickr.com/photos/darrensnow/2566687702 specialized, not special.

33. OUR ROLE IS MORE THAN THE SUM OF OUR SKILLS.

34. SMALL MEANS BRINGING CLARITY.

35. it’s not about being myopic. www.flickr.com/photos/twodolla/4265029022/

36. it’s finding inroads. www.flickr.com/photos/brandtkurowski/2621694323/

37. while keeping perspective. www.flickr.com/photos/digidreamgrafix/8368988349

38. www.flickr.com/photos/paulmannix/261313412 it’s creating a bridge.

39. SMALL MEANS EMPOWERING OTHERS TO LEAD.

40. www.flickr.com/photos/mrgarin/2418185010 it starts with going to them.

41. www.flickr.com/photos/incomedream/5549766013 meet barb.

42. BARB WAS DIFFICULT. SHE WAS STUBBORN. WE NEEDED HER.

43. ✦ How did you develop the process you have now? ✦ Where are you spending the most time? ✦ What’s hard about your job? ✦ What might make it easier?

44. what would you like to see happen?

45. WORKSHOPS ARE YOUR FRIEND.

46. who are we? what’s important?

47. everyone gets to identify problems.

48. make your audit a team activity.

49. find shared values from the start.

50. YOU CAN EVEN DO THIS FOR THE SUPER-HARD STUFF.

51. WEBSITE MOBILE WEB MOBILE APPS SOCIAL MEDIA TABLET APPS this can be CONTENT hard to explain. PRINT MICROSITES BLOGS EMAIL INTRANET Karen McGrane, Adapting Ourselves to Adaptive Content

52. and this definitely is. NPR’s COPE model

53. THINKING (FRAMING) HEARING SEEING FEELING (MOTIVATIONS) this might be easier. DEVICE DOING ( B E H AV I O R ) TIME RELATIONSHIPS 12 (CONTEXT) PLACE Adaptive Path Guide to Experience Mapping

54. start with your audiences’ paths. Paul Kahn and Christophe Tallec

55. what would make them possible?

56. WE DON’T MASTERMIND. WE REFINE.

57. AND WE HELP OTHERS SEE IT AS THEIRS.

58. www.flickr.com/photos/cedwardmoran/3649399678 but can small be satisfying?

59. www.flickr.com/photos/alittletune/3628391373 tiny bites of greatness...

60. www.flickr.com/photos/lamantin/5143354092 make people crave more.

61. www.flickr.com/photos/summerdisney/2884870591 it won’t always be perfect.

62. www.flickr.com/photos/julietbanana/5247687825 but they’ll own it.

63. thank you. @sara_ann_marie sara@sarawb.com