Creating Clear Content Marketing Messaging Since, 2011 Thriving in the marketplace is all about clarified messaging that connects with customers through storytelling. Noise is the ultimate enemy, and I have ten years of experience removing the noise companies unknowingly create. What we think we are saying to customers and what customers hear are two different things. Customers don’t make purchasing decisions on what we say but in what they hear. I clarify messaging! In the following slides, you'll see how.