3. Level 5 Leaders
• Personal humility and professional will
• The Window and The Mirror
• Most have the potential
The Window & The Mirror
4. Get the Right People on the Bus
• …And into the right seats
• Vision and strategy drive Org structure decisions
• Seek self-motivated problem-solvers
• 3 Principles of People Decisions
5. Confront Brutal Facts….
Yet Never Lose Faith
• Culture where the truth can be heard
• The Stockdale Paradox
• Prevents biases and avoids Groupthink
• Mintzberg's Typology and Truth
6. The Hedgehog and the Fox
• Hedgehogs: deceptively simple specialists
– complex idea unifying battle cry
• Foxes: inefficient "jack-of-all-trades"
– easily distracted by over-complicating
• Start as hedgehog
– add complexity after success
7. The Role of IT
• Not all the tech fits a company’s needs
• Tech = accelerator; Tech cause of success
• Selectively pioneer the use of new tech
• Most fads are bad
8. The Doom Loop & the Flywheel
• Unstoppable momentum from sustained effort
• Flywheel is positive momentum "to the moon"
• Doom Loop is negative death spiral
9. Recap
• Level 5 Leadership
• First Who, Then What
• The Stockdale Paradox
• More Hedgehog; Less Fox
• Culture of Discipline
• Tech ONLY as Accelerator
• Flywheel over Doom Loop