Sunrise Health Region’s Children’s Therapy Program (CTP) supports children where they live, learn and play. This session will describe CTP’s journey in the development of a community-based, family-centred service delivery model for children’s therapy in rural Saskatchewan. In alignment with recommendations from the RockBank report (2007) and Saskatchewan’s Patient First Review (2009), CTP redesigned services to children and families to increase access, reduce wait times, and improve the family experience. With an innovative approach to service delivery, CTP has established stronger working relationships with parents, community agencies and First Nations partners.

1. Working together…for healthy people in healthy communities.
Supporting children where they live, learn and play:
Child & Family Centred Care in an Integrated Services /
Rural Outreach Model of Children’s Therapy

2. Working together…for healthy people in healthy communities.
• Pathway to change
• Ongoing/ continuous improvement
Improvement Journey

3. Working together…for healthy people in healthy communities.
Siloed approach to
Children’s Therapy
• Families were accessing a variety of supports
with limited coordination among service
providers.
• Each discipline working with the family had
its own operational procedures.
• Families were affected by inefficient and
inconsistent processes.

4. Working together…for healthy people in healthy communities.
Wait Time for Service
• The window of opportunity to help
children and families is very small; too
much time was spent on a waiting list.

5. Access to Service
• Families indicated travel to clinic as a
barrier to therapy services.

6. Working together…for healthy people in healthy communities.
RockBank Report
Strengthening Health Services
For Saskatchewan’s
Children and Youth

7. Working together…for healthy people in healthy communities.
Saskatchewan’s
Patient First Review
• Patient-and family-centred health system
• Equitable care
• Coordinated care

8. Working together…for healthy people in healthy communities.
Target Statement
• SHR’s Children’s Therapy Program will
provide therapy services where children
live, learn and play with the family as the
centre of all decision making.

9. CHANGES
First Steps:
• Staffing to focus on pediatric therapy
• Development of a coordinated children’s
team under one program
Working together…for healthy people in healthy communities.

10. Working together…for healthy people in healthy communities.

11. Teambuilding
• Building a team is hard work
• Need to engage staff in the improvement
process
Working together…for healthy people in healthy communities.

12. Work Standards
• Personalized intake process
• Family Service Plans
• Service review
Working together…for healthy people in healthy communities.

13. LOGO
Working together…for healthy people in healthy communities.

14. Brochure & Handbook
Working together…for healthy people in healthy communities.
We look forward to working with you and your child!