1. SATYANARAYANA MURTHY M
Contact: 91-7022357097/91-9948650977
E-Mail: msatya_28@yahoo.com
Seeking senior level assignments in the domain of Project/Program Management, Software Development & Maintenance
and Infrastructure Management in IT / Telecom Sector
PROFILE SUMMARY
Multi-faceted professional offering nearly 16 years of rich experience in Delivery/Project/Program Management, PMO and
QMG, with documented success of consistent achievement in a senior management capacity primarily accountable for
complete IT operations. An ambassador of change with the distinction of successful business process re-structuring,
implementation of business solutions in organizations within preset budgets and deadlines. A keen planner, strategist &
implementer with demonstrated success in end-to-end Program/project management
Adept in ensuring effective management of various resources to meet project specifications. Insightful knowledge of project
analysis, design, re-engineering, cost control, capacity planning, performance measurement and quality. Significant
experience working with customers, Project Managers and Technical Teams for securing & executing concurrent projects.
Collaborated with the Senior Management and provided strategic direction on technology initiatives in line with the core
organizational goals and business & profit objectives of the company.
PROFESSIONAL CERTIFICATIONS
• Prince2 – Practitioner – APMG UK Certified
• ITIL V3 – APMG UK Certified
SKILLS SET
TECHNICAL
Operating System: Windows, Linux, Solaris, HPUX, AIX
Languages : C & C++ / Java, Pl/ SQL
Scripts : Shell, Perl, Java Script
Protocols : TCP/IP
Tools : ClearCase, PerForce, Win Runner, SVN D2K (forms 4.5/6), Reports, Power Builder, Rational Rose,
MS-Project
RDBMS : Oracle
FUNCTIONAL
Delivery Management Program Management SDLC/AGILE
Resource Optimization Infrastructure Management Requirement Gathering & Analysis
Maintenance Feasibility Evaluations Client Relationship Management
WORK EXPERIENCE
Sep’14 –Till Date: HCL Technologies Ltd., Bangalore as Delivery Manager
Role: E2E – Delivery Management
Key Result Areas
• Mapped business requirements and provided design solutions which included finalization of product specifications and
selection of appropriate techniques
• Expertise in revenue generation, PLM, Modeling areas etc.
• Managed the processes of research, design, testing and ensured Product Management and Operations management for
one specific business division
• Worked in different facets of s/w methodologies like SDLC, AGILE.

2. • Handled various technical aspects like product documentation, design, coding of modules, monitored critical paths,
troubleshooting and took appropriate timely actions
• Active participation in recruitments, team developments, appraisals etc
• Responsibility for E-Sat, C-Sat, Service Assurance , Service Improvisations
• Prepared proposals, business presentations to clients, resource planning, architecture evaluation, technical direction,
effort estimation, tracking, risk management, audit, status reporting and mentoring
• Understood and coordinated client’s needs / enhancements while customized product accordingly and consulted with
technical team to provide solutions as per the delivery schedules
• Led a team of 40+ skilled engineers and 6 Tech Leads/Team Leads
Highlights
• Abridged team’s progress and showed adherence to Quality System Standards of TechM (ISO20/27K as well as CMM
Level 5)
• Business Development as a part of extended modules due to excellent delivery
Dec’05 –Dec’11: Tech Mahindra Ltd., Pune as, Project Manager
Key Result Areas
• Mapped business requirements and provided design solutions which included finalization of product specifications and
selection of appropriate techniques
• Expertise in Infrastructure areas namely Service Desk, different environments, storage, data bases, security etc.
• Managed the processes of research, design, testing and ensured Product Management and Operations management for
one specific business division
• Active participation in recruitments, team developments, appraisals etc
• Prepared proposals, business presentations to clients, resource planning, architecture evaluation, technical direction,
effort estimation, tracking, risk management, audit, status reporting and mentoring
• Understood and coordinated client’s needs / enhancements while customized product accordingly and consulted with
technical team to provide solutions as per the delivery schedules
• Led a team of 30+ skilled engineers and 6 Tech Leads/Team Leads
Mar’97 –Nov’05: HCL Tech. Ltd., Chennai as MTS, Project Lead
Key Result Areas
• Managed a team for Metric data collection and analysis
• Involved in project plan/ estimate reviews and conducted defect data analysis
• Managed Process redesign and solved various problems
• Took part in process design and definition such as Design/ Test Planning & Strategy
• Conducted analysis and reviewed CMM Guidelines in preparation for Level 4 assessment
• Mentored for engineers & SQA engineers while served as Facilitator for project retrospectives
• Handled teams of various sizes ranging from 3 member team to 30 member team from June ‘99
• Allocated tasks to engineers and monitored project progress
• Publicized metric data and informed customer with regular status/ issues & reports
Highlights
• Merit of representing team in the post project analysis meeting at Sherpa Systems, SJ, USA in Jan/Feb'99
• Holds the credit of visiting clients’ site for:
o Post project implementation in ’99 for Sherpa Corporation Milpitas CA
o Off-shoring a module for KLA-Tencor project
EDUCATION
1992 B.E. - Electronics and Communications Engineering from Andhra University, Visakhapatnam
TRAININGS ATTENDED
• CMMI Training
• Internal Auditor for ISO audits training program conducted by HCL
• Oracle/Advanced C++/ Java/Perl
• Sapphire (Engineering/Project Management Tool)
• OSM/ASAP (METASOLV)

3. PERSONAL DETAILS
Linguistic Proficiency : English, Hindi and Telugu
Date of Birth : May 28th
1970
Sex : Male
Marital Status : Married
I hereby declare you that the above mentioned information is correct as far my knowledge.
Place : Hyderabad M Satyanarayana Murthy