1. RESUME
Saurabh G. Bhatiya
Present Address
FlatNo.16, Adinath Complex,
Benkar Wasti,Dhayri ,Pune.
Contact No: +91 7719962184
E-mail:saurabhbhatiya@gmail.com
Career Objectives:
To acquire a position that affords me the opportunity to bring my technical expertise, problem solving skills and
willingnessto learn to make an organization successful.
Work Experience:
Currently working with: Maersk Global Service Center India Pvt Ltd, Pune
Position:Sr.Specialist-Ops. (Duration: From 22nd June 2015 – Till the date)
Working in Account Receivables under OTC Team
Team:Cash application & AFR process.
 Ensured all cash receipts arerecorded accurately and applied to the respective Invoices
 Handlingcomplete task of Cash Application & AFR process
 Reviewing customer payments and takingaction on over payments, Short payments & on accounts.
 Daily on accountclearingactivities for the complete team.
 Reviewing customer payments and applyingpayments accordingly.
 Daily & weekly SLA KPI reports for AFR process.
 Preparingdaily outstandingreport.
 Providingprocess trainingto new users.
 Workingunder BCP plan.
 Workingon escalations& errors.
 Made SOP for the process.
 Daily updatingOPPRboard.
 Handlingweekly call with Stakeholders.

2. Previously working with:WNS Global Services Pvt Ltd, Pune
Position:Sr.Associate-Ops. (Duration: From Feb 2013 – 4 Apr 2015)
Worked in Account Receivables under OTC Team.
Team:Invoicing and Cash application/ Member Operations.
 Creation of Invoices and postings of payments received for the same in workday.
 Ensured all cash receipts arerecorded accurately and applied to the respective Invoices.
 Reconciliation for open Invoices with the Payments in bank (Open Item).
 Resolved queries raised by R2R team & workingon AR Aging Report.
 Processing RPS (Combining all the payment files received through various payment channels , transferring
all the files through mainframe & sendingjournal reportprepared to R2R team).
 Reconciliation of all invoices which has been created and payment which has been posted for the same in
Workday application on month end.
 Ensured closed all cases, invoices created, payment posted to the invoices and queried items on month
end.
 Weekly Analysis reporting& MIS reporting
 Creation of new membership, updates memberships and transfer of funds.
 Handled all queries related to Order to Cash team.
 Actively involved in Process mapping(DPM).
 Worked on Ad-Hoc projects received from clients.
 Consolidation of all work for team by EOD.
 Provided full time trainingto new joiner for O2C team.
 Took huddles for training,motivatingand inspiringnewjoiners.
 Findingthe Process improvement opportunities and suggestingimprovements.
 Worked on exceptions and queries raised by agents and members.
 Worked on systems like,Member point, Huon, SFDC, Aria,and Workday (ERP).
 Audit of all memberships payments from end to end with the help of various paymentchannels.
Academic Profile:
 MBA in Financefrom P.D.I.M.T.R. Nagpur, Nagpur University in 2012.
 B.C.C.A. from Kamla Nehru College, Nagpur, Nagpur University in 2009.
 H.S.C from D.N.C. College, Nagpur, Pune Board in 2006.
 S.S.C from R.T.M.V. Wardha,Pune Board in 2004.
Co-Curricular Activities & Achievements
 Made Project(Kaizen) onProcessImprovement.
 Won 1st
Quarter award(2014) for bestperformance fromWNSGlobal ServicesPvtLtd.
 Won 2nd Quarteraward (2014) for the contribution inprocessimprovement
 Won Champof the quarteraward forQ1 (2016) inMaersk global service center Indiapvt.Ltd.
 Won Champof the monthaward forFeb(2016) in Maersk global service centerIndiapvt.Ltd.
 Participatedincricketteamof the process.

3. Personal Profile:
• Date of Birth : April 13,1989
• Marital Status : Unmarried
• Nationality : Indian
• Language Proficiency : English,Hindi,Marathi
• Interest : Playing Video Games, Listening to Music
Declaration:
I hereby declarethat all theinformation furnished above is true to the best of my knowledge.
Date: Saurabh G Bhatiya
Place:Pune