Traveler information, as provided by Maryland’s 511 system contributes to more efficient movement of people and goods by informing users of real-time travel conditions and is a key element of Schneider Electric’s Smart Cities initiative.

1. Schneider Electric 1- Smart Cities
Know Before You Go:
Traveler Information for Smart Cities
Michael Freitas
VP, Smart Infrastructure – North Region
Tweet Live!
#SchneiderXE

2. Schneider Electric 2- Smart Cities
Agenda
●Smart City Context
●MD 511 Overview
●MD 511 Website
●MD 511 IVR
●My MD 511
●Future of 511

3. Schneider Electric 3- Smart Cities
Our World… Challenges
↑ Demographics of growth in emerging economies
↑ Population movement to cities
↑ Heavy goods transport
↑ Green-house gas emission sensitivity
↓ Lack of sufficient financial resources
↓ Economic situation of western countries
CO2 & Green House Gas Emissions
28% is due to transportation, being 84% road
transport. 68% is caused to private vehicles.
Population Growth
Limited Infrastructures
Transportation Infrastructures are not able to grow as
fast as traffic and merchandise transportation
demands

4. Schneider Electric 4- Smart Cities
Smart Water
Smart Public
Services
Smart MobilitySmart Energy
Smart Buildings &
Homes
Smart Grid Automation
& Flexible Distribution
Traffic Management
Renewables Integration
& Micro Grid
EV Charging
Infrastructure &
Supervision Services
Smart Metering
Management
& Demand Response
Real-Time Smart Grid
Software Suite
Street Lighting
management
Tolling & Congestion
Charging
• Power, Security, Building, IT, & Process Management
Systems integrated Architecture
• Integrated City Management Platform for Mobility
• Security Systems & Management
• Energy & Environment Management Information System
• Weather Intelligence
Smart Integration
Our Comprehensive Smart City Offer
Integrated Mobility
• Public Transit
Public Safety
• Video Surveillance
• Emergency
management
High-performance
Buildings*
• Energy Efficiency &
Security solutions
•Energy Services
Connection to the
Smart Grid
Efficient Homes
• Home Energy
management
Gas Distribution
Management
Digital City Services
• eGovernment
• Education
• Healthcare
• Tourism
Stormwater
management and
Urban Flooding
Power, Control &
Security Systems
integration
Distribution
Management & Leak
Detection
• Traveler
Information

5. Schneider Electric 5- Smart Cities
Traveler Information Overview
●Traveler Information Has Two Related But Separate Purposes
 Inform Drivers So They Can Make Informed Decisions
 Manage Demand
●Pre-trip – Based On Website, IVR Or Alert Information Users May Alter
Route, Change Mode Or Even Delay Trip To Avoid Congestion And
Delays
●En-route – Voice Interactive Telephone Provides Notice Of Major
Issues, Route-specific Information Or Customized Route Status
●Benefits
 Reduced Congestion
 Fuel Savings
 Reduced Emissions
 Increased Productivity
 Improved Quality Of Life

6. Schneider Electric 6- Smart Cities
Traveler Information Channels

7. Schneider Electric 7- Smart Cities
Maryland “511”
●Web Page: www.md511.0rg
●Mobile Web Page: 511md.mobi/
●Remote Phone No.: (855) GO MD511 (466-3511)

8. Schneider Electric 8- Smart Cities
● Voice Commands with touch-
tone backup
● Flexible menu structure
● Regionalized
● Emergency/special message
capabilities
● Transfers to other info
sources
● Mirrors IVR content
● Map-based interface
● Companion site formatted
for mobile devices
● Incidents, construction,
special events
● Speed and travel time
● Weather events and
forecasts
● Traffic Cameras
● User defined preferences
for IVR and Web information
● Automatic recognition on IVR
● Traffic and Travel Time
Alerts via My Maryland 511
Direct
511 Key Features
IVR (511)
Data Interfaces
Website
Personalization

9. Schneider Electric 10- Smart Cities
Data Sources
● Commercial Source for Speed and Travel Time
 Collected from commercial vehicle fleets and GPS
● Maryland Accident and Construction/Maintenance Data
from State Highway Administration
● Virginia and District of Columbia Data from Regional
Integrated Traffic Information System
● Weather Alerts and Forecasts from National Weather
Service
System Is Only Limited By Data Available

10. Schneider Electric 11- Smart Cities
Public Web
●Provides Travel & Traffic Information To The
Public
 Traffic Map – DMS Messages, CCTV, Incidents, Construction, Special
Event, Speed, & Weather
 Traffic Events – Provides Detailed Event List
 Links to Other Travel Information
 Weather Conditions
 Alerts
 My Maryland 511 – Provides Customized Traffic Information

11. Schneider Electric 12- Smart Cities
Quick
access to
info for top
active
traffic
events
Alerts for
major
issues
MD 511 Website Home Page

12. Schneider Electric 13- Smart Cities
MD 511 Interactive Map
Traffic Events,
Congestion Indicators,
Real-time video

13. Schneider Electric 18- Smart Cities
IVR Features
●Natural Concatenated Speech
●User Can Interrupt or Stop
●Special Messages (Floodgates) Can Be Inserted
Anywhere in Menu
●Easily Modified Menu Structure

14. Schneider Electric 19- Smart Cities
Driving Times & Slowdown Playback
Example
●Starting Point: Gaithersburg
●Ending Point: Germantown
●Status: Slow Link (22 mph) Between Exit 9 & 11
●“The driving time is 11 minutes. For this route
take 270. There is one event. There is a
slowdown on Interstate 270 northbound in
Gaithersburg between Exit 9-Interstate 370 and
Exit 11-Route 24. Traffic is moving between 20
and 25 miles per hour.”

15. Schneider Electric 22- Smart Cities
My Maryland 511 User Customized
Information

16. Schneider Electric 23- Smart Cities
My Maryland 511 Text Message Alerts
● FRM:my511alert@md511.org
● MSG:Trip: Work To Home Drv time frm Rockville to Am Leg Mem Br is 15 min. Drv time
at speed limit is 10 min.
●
● FRM:my511alert@md511.org
● MSG:Trip: Work To Home INITIAL incident on I-495 Inner Loop near Exit 51 VA 650 in
Woodburn.
●
● FRM:my511alert@md511.org
● MSG:Trip: Work To Home incident on I-495 In near Exit 51 VA 650 in Woodburn
CLEARED

17. Schneider Electric 24- Smart Cities
● my511alert
● 05/09/2013 07:31 AM
●
● Trip: Home To Work
As of 7:29AM, there is an incident on I-495 inner loop near Exit 50 US 50 in Woodburn.
Remember to use 511 safely - Maryland law prohibits hand-held mobile phone use and
texting while driving. Thank you for driving safely!
my511alert
● 05/09/2013 07:36 AM
●
● Trip: Home To Work
As of 7:33AM, incident on I-495 inner loop near Exit 50 US 50 in Woodburn CLEARED
Remember to use 511 safely - Maryland law prohibits hand-held mobile phone use and
texting while driving. Thank you for driving safely!
My Maryland 511 Email Alerts

18. Schneider Electric 25- Smart Cities
Application to Integrated Corridor
Management And Smart Cities
●Traveler Information Critical to Integrated Corridor Management
●Systems Need to Provide Information on Options
 Status of Alternate Routes and Travel Times
 Availability of Transit and Transit Parking
 Rise Share Options
●Ultimate Goal Is To Proactively Manage Demand
 Tailored Information To Individual Drivers Can Be Used To Balance Loads
Across Networks

19. Thank You