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@rambling_riaan
Beyond Tech
Confusion, Conflict, and Lost Productivity
*The views expressed in this talk are my own and do not represent that of my current or previous employers.
@rambling_riaan
Confusion
Conflict
Lost Productivity!
@rambling_riaan
How did I get here?
(it was a meeting)
@rambling_riaan
Source: Photo by Moose Photos from Pexels
“Requirements are
changing…”
@rambling_riaan
Change isn’t always fun
But it’s okay
@rambling_riaan
Source: Reddit
@rambling_riaan
No ‘us’ and ‘them’
We work towards common goals
@rambling_riaan
A story about fixing email
(we see things differently)
@rambling_riaan
Source: techjourney.net
@rambling_riaan
Don’t jump to conclusions
Seek to understand before you try to fix
@rambling_riaan
Getting out of buildings
(it’s a matter of context)
@rambling_riaan
Source: Photo by Scott Webb from Pexels
@rambling_riaan
Context matters
Make sure that you’re on the same
page
@rambling_riaan
Electronic rodents
(and the problems that they create)
@rambling_riaan
Source: Photo by Pixabay from Pexels
@rambling_riaan
Source: Photo by Pixabay from Pexels Source: Wikimedia Commons
@rambling_riaan
Have empathy
Your job is to help your customers
@rambling_riaan
Into the woods
(a happy, cheerful, terrifying place)
@rambling_riaan
Source: Photo by Matt Hatchett from Pexels
@rambling_riaan
Eliminate uncertainty
It’s scary if we don’t know what’s
happening
@rambling_riaan
A weird, wonderful world
(where we find ourselves)
@rambling_riaan
Source: Photo by Pixabay from Pexels
@rambling_riaan
Different worlds
Understand yours
@rambling_riaan
Source: Reddit
@rambling_riaan
Different languages
Learn to speak a common tongue
@rambling_riaan
Resources, tips, and tools
(specifically, things that I like)
@rambling_riaan
Books
Domain-Driven Design
(Eric Evans)
The Mythical Man-Month
(Fred Brooks)
The Lean Startup
(Eric Ries)
@rambling_riaan
Reading
https://www.offerzen.com/blog/mob-programming-memoirs-agile-collaboration-on-steroids
Mob Programming - OfferZen Source
The Collaboration Blind Spot – Harvard Business Review
https://hbr.org/2019/03/the-collaboration-blind-spot
https://www.investopedia.com/terms/b/brown-bag-meeting.asp
Brown Bag Meeting - Investopedia
@rambling_riaan
Video
What makes us feel good about our work?
(Dan Ariely, Youtube: https://www.youtube.com/watch?v=5aH2Ppjpcho)
@rambling_riaan
Learning
udemy.com edx.org
coursera.org
@rambling_riaan
Information
<your company’s website>.com
@rambling_riaan
Summary
• Change is okay
• No ‘us’ and ‘them’
• Seek to understand
• Get and provide context
• Have empathy for others
• Eliminate uncertainty, be transparent
• Learn about your world.
@rambling_riaan
Questions?

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Beyond Tech: Confusion, Conflict, and Lost Productivity