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18th September 2015 14:00 – 16:45
Sean Burton
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Me Daughter Wife
Amountofbedoccupied
• A bit about me…
• Who’s in the room…
• Some background…
• Getting started…
• Exercise!
• Bringing it all together…
• Next steps…
• The wrap up.
Sean Burton
sean@analyt.co.uk | @analytdata | analyt.co.uk
I'm passionate about improving customer experience & business value using a
blend of data, technology and psychology.
About me:
• Formerly the Director of Measurement at Seren Design Ltd.
• A 15 year career covering: eLearning, Content Management Systems, Interaction
Design, Product Management, Web Analytics, and Data Visualisation.
• Extensive experience with FTSE 100 companies across financial,
telecommunication, gaming, and retail sectors.
• Removed for public posting
How we perceive
http://xkcd.com/1080/large/
See: https://en.wikipedia.org/wiki/Color_blindness
• Finonacci
• 0 0 1 1 2 3 5 8 13 21 …
• Each number is the sum of the preceding two numbers
• Equates to a ratio of 1:1.618033987
• The Golden Ratio (Divine proportion, Golden Mean, or Phi) refers to the fact
that this ratio appears repeatedly in nature as well as works of art
• Constructal Law (Bejan, 1996 (http://constructal.org/)):
• “The eye scans an image the fastest when it is shaped as a golden ratio rectangle.”
• Theory that “the number of objects an average human can hold in working
memory is 7 ± 2”
• From the paper “The Magical Number Seven, Plus or Minus Two: Some
Limits on Our Capacity for Processing Information” by George Miller 1956.
• ‘Chunking’ allows for people to apply meaning to individual objects to group
them together making them easier to remember.
• Cowan (2001) has proposed that working memory has a capacity of about
four chunks in young adults.
• Allowing audience to get the gist will significantly aid retension
• Get into groups of 3 or 4…
• Plan out a visualisation of the other groups in terms of: name, age,
gender, job role, etc. (5 mins)
• Draw appropriate charts to tell the story of the group (5 mins)
• Present back (5 mins each group)
• Nominal Scale
• Clustering or grouping
• Ordinal Scale
• Ranked
• Interval Scale
• Allows for the degree of
difference between items
• Ratio Scale
• Referenced against a non-
arbitrary zero, e.g. absolute
zero. Basically means ‘how
much’ or ‘how many’.
*Theory of typology – Stevens 1946 (On the theory of scales and measurement, Science)
• A quick experiment…
Sales
1st Qtr
2nd Qtr
3rd Qtr
4th Qtr
• … what was the best quarter?
• … what % of sales did the 2nd quarter have?
Sales
1st Qtr
2nd Qtr
3rd Qtr
4th Qtr
0
1
2
3
4
5
6
7
8
9
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Sales
Everything should be made
as simple as possible but
not simpler.
“
”
• Simple but not simplistic
• Visualisations should be sophisticated without being complex.
• Less is often more!
• Interactive and meaningful
• Goal is to make data tangible/tactile so that the end user can relate to it easily, view it
from a different perspective, and gleam insight.
• Context, Context, Context!
• Balance of form and function
• Every element of the visualisation must have purpose, however the aesthetic must also
be maintained to retain emotional connection.
• it’s all about visual patterns
• Tell a story
• Audience.
• Who are you writing for?
• Purpose.
• What will the data be used for? If they are intended for reference and further calculation you
might present them differently to if you are demonstrating a particular fact.
• Clarity.
• Will people understand what you're showing? A specialist audience may allow you to use more
complex and unusual presentation techniques, but you should still aim to present the data clearly
and correctly.
• Medium.
• Will the data appear in a book or on a website? A large table or graphic might work fine on paper
but be less suitable online if it forces users to scroll around.
• On the other hand, online technology might allow you to make the data interactive in a way that
would be impossible on paper.
• Relevance.
• Avoid unnecessary data. Don't put extra variables in a table, or extra features on a map just because you think
they're interesting. Will they be useful to the reader? If not, you probably don't need them.
• Ink to data ratio.
• If there's ink on the page which doesn't add to the description or interpretation of data you should ask yourself
whether it's necessary.
• Whilst some lines and annotations can make things clearer and add visual appeal, too many add clutter.
• Colour association.
• This applies to charts and particularly maps. Most people associate red with Labour and blue with Conservative,
for example, so producing a chart where the colours of the bars are reversed would be confusing.
• Colour recognition.
• Consider too the suitability of your colour choice for colour-blind people - http://www.vischeck.com is an
interesting way of checking. Also think of the implications if people are likely to photocopy your work, or if they use
a black and white printer.
Getting started!
• Drop background as it delivers nothing of value
• Remove pointless decimals from vertical scale
• Place data labels with data series, and remove legend
• Retain gridlines but reduce their prominence
Displaying critical data
Good KPI
Strategic
measures of
success
Actionable
Easy to
understand
Based on
valid data
Appropriate real-time information
Warning lights
and graphics
Capacity and
current levels
Relevant historic data
Key information displayed clearly
Ability to adjust metrics through action
Requirements
analysis
•Interviews with
stakeholders
Data and systems
review
•Review data sources
•Review current
reports
•Review reporting
systems
Design
•Conceptual reporting
model
•Data model
•Dashboard wireframes
•Mock ups
Prototype
•Dashboard design and
prototyping
•Reporting technology
selection
Automation
•Production systems
•Dissemination
Dashboards customised to desired
reporting periods.
Commentary section to allow additional context for
known events or insight.
KPIs requiring
attention are clearly
highlighted.
Sparklines are used to give trended
view of relevant metric.
Each metric is shown in context to
the last reporting period and to the
average over last year.
51
Engagement
PerformanceAcquisition
Buzz
MoM: -2 (-%3)
YoY: +16 (%8)
MoM: -16 (-%3)
YoY: +19 (%11)
New Visits
Repeat Visits
Star Users
Mentions
Re-Tweets
Followers
245
110 70
MoM:+26 (+10%)
YoY: +6 (+3%)
MoM: -16 (-9%)
YoY: -6 (-3%)
PPC
Organic
Email
Qual. visits
Train Visits
Bookstore
Executive Dashboard
Site: www.mysite.com
Date: 01/07/2010 – 31/07/2010
Insight and Action
1. Insightful comment about data
• Recommended action
2. Insightful comment about data
• Recommended action
1. Relevance
• Make sure you’re showing the right stuff to the right
person at the right time!
2. Context
• Try to ‘ground’ each metric, by showing: the metric, it’s
trend; and a comparator
• Also think about other associated metrics
3. Colour
• Use sparingly, e.g. only red for alerts
• Don’t depend on the colour to convey meaning – couple
with an icon, e.g. green up-arrow vs red down-arrow.
4. Story
• Try to configure your dashboard to tell a story. Most
people read top-left to bottom-right – try to layout metrics
accordingly
5. Aesthetic
• Be driven by the function and not the form. Tailor your
design to your audience, you don’t want an exec to be
put off your dashboard simply because it’s ugly!
Read more: analyt.co.uk/v3
Excel Dashboards
• PowerPoint is great for mocking up dashboards and testing navigation
designs.
• VBA within MS Office documents can pull new data directly from Google
Analytics and other sources*
• Excel is massively powerful – Can be interactive & doesn’t have to
boring!
*Analyt Dashboard builds on work by: Mikael Thuneberg & Tim Hall
• Data vis tools
• Datawrapper
• Infogr.am
• PiktoChart
• Google Fusion Tables
• Visumap & Ggobi (High-dimensionality data visualisation)
• http://supermetrics.com/
• Web libraries
• Chartjs (http://www.chartjs.org/)
• D3 (http://d3js.org/) and DC (http://dc-js.github.io/dc.js/)
• Examples for inspiration
• http://dadaviz.com/i/851
• Golden Ratio
• http://www.hongkiat.com/blog/golden-ratio-in-moden-
designs/
A couple of great books:
• The Visual Display of Quantitative Information
(Edward Tufte)
http://www.amazon.co.uk/dp/0961392142
• Information Dashboard Design (Stephen Few)
http://www.amazon.co.uk/dp/1938377001
• Information is Beautifuk (David McCandless)
http://www.amazon.co.uk/dp/0007492898
emailinfo@analyt.co.uk
@analytdatatwitter
webanalyt.co.uk
0191 704 2045phone

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Measurecamp 7 Workshop: Data Visualisation

  • 1. 18th September 2015 14:00 – 16:45 Sean Burton
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 19:00 20:00 21:00 22:00 23:00 0:00 1:00 2:00 3:00 4:00 5:00 6:00 Me Daughter Wife Amountofbedoccupied
  • 8.
  • 9.
  • 10. • A bit about me… • Who’s in the room… • Some background… • Getting started… • Exercise! • Bringing it all together… • Next steps… • The wrap up.
  • 11. Sean Burton sean@analyt.co.uk | @analytdata | analyt.co.uk I'm passionate about improving customer experience & business value using a blend of data, technology and psychology. About me: • Formerly the Director of Measurement at Seren Design Ltd. • A 15 year career covering: eLearning, Content Management Systems, Interaction Design, Product Management, Web Analytics, and Data Visualisation. • Extensive experience with FTSE 100 companies across financial, telecommunication, gaming, and retail sectors.
  • 12.
  • 13. • Removed for public posting
  • 15.
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  • 21. • Finonacci • 0 0 1 1 2 3 5 8 13 21 … • Each number is the sum of the preceding two numbers • Equates to a ratio of 1:1.618033987 • The Golden Ratio (Divine proportion, Golden Mean, or Phi) refers to the fact that this ratio appears repeatedly in nature as well as works of art • Constructal Law (Bejan, 1996 (http://constructal.org/)): • “The eye scans an image the fastest when it is shaped as a golden ratio rectangle.”
  • 22.
  • 23. • Theory that “the number of objects an average human can hold in working memory is 7 ± 2” • From the paper “The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information” by George Miller 1956. • ‘Chunking’ allows for people to apply meaning to individual objects to group them together making them easier to remember. • Cowan (2001) has proposed that working memory has a capacity of about four chunks in young adults. • Allowing audience to get the gist will significantly aid retension
  • 24.
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  • 38. • Get into groups of 3 or 4… • Plan out a visualisation of the other groups in terms of: name, age, gender, job role, etc. (5 mins) • Draw appropriate charts to tell the story of the group (5 mins) • Present back (5 mins each group)
  • 39.
  • 40. • Nominal Scale • Clustering or grouping • Ordinal Scale • Ranked • Interval Scale • Allows for the degree of difference between items • Ratio Scale • Referenced against a non- arbitrary zero, e.g. absolute zero. Basically means ‘how much’ or ‘how many’. *Theory of typology – Stevens 1946 (On the theory of scales and measurement, Science)
  • 41. • A quick experiment…
  • 43. • … what was the best quarter? • … what % of sales did the 2nd quarter have? Sales 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 0 1 2 3 4 5 6 7 8 9 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Sales
  • 44.
  • 45. Everything should be made as simple as possible but not simpler. “ ”
  • 46. • Simple but not simplistic • Visualisations should be sophisticated without being complex. • Less is often more! • Interactive and meaningful • Goal is to make data tangible/tactile so that the end user can relate to it easily, view it from a different perspective, and gleam insight. • Context, Context, Context! • Balance of form and function • Every element of the visualisation must have purpose, however the aesthetic must also be maintained to retain emotional connection. • it’s all about visual patterns • Tell a story
  • 47. • Audience. • Who are you writing for? • Purpose. • What will the data be used for? If they are intended for reference and further calculation you might present them differently to if you are demonstrating a particular fact. • Clarity. • Will people understand what you're showing? A specialist audience may allow you to use more complex and unusual presentation techniques, but you should still aim to present the data clearly and correctly. • Medium. • Will the data appear in a book or on a website? A large table or graphic might work fine on paper but be less suitable online if it forces users to scroll around. • On the other hand, online technology might allow you to make the data interactive in a way that would be impossible on paper.
  • 48. • Relevance. • Avoid unnecessary data. Don't put extra variables in a table, or extra features on a map just because you think they're interesting. Will they be useful to the reader? If not, you probably don't need them. • Ink to data ratio. • If there's ink on the page which doesn't add to the description or interpretation of data you should ask yourself whether it's necessary. • Whilst some lines and annotations can make things clearer and add visual appeal, too many add clutter. • Colour association. • This applies to charts and particularly maps. Most people associate red with Labour and blue with Conservative, for example, so producing a chart where the colours of the bars are reversed would be confusing. • Colour recognition. • Consider too the suitability of your colour choice for colour-blind people - http://www.vischeck.com is an interesting way of checking. Also think of the implications if people are likely to photocopy your work, or if they use a black and white printer.
  • 50. • Drop background as it delivers nothing of value • Remove pointless decimals from vertical scale • Place data labels with data series, and remove legend • Retain gridlines but reduce their prominence
  • 52.
  • 53. Good KPI Strategic measures of success Actionable Easy to understand Based on valid data
  • 54. Appropriate real-time information Warning lights and graphics Capacity and current levels Relevant historic data Key information displayed clearly Ability to adjust metrics through action
  • 55. Requirements analysis •Interviews with stakeholders Data and systems review •Review data sources •Review current reports •Review reporting systems Design •Conceptual reporting model •Data model •Dashboard wireframes •Mock ups Prototype •Dashboard design and prototyping •Reporting technology selection Automation •Production systems •Dissemination
  • 56.
  • 57. Dashboards customised to desired reporting periods. Commentary section to allow additional context for known events or insight. KPIs requiring attention are clearly highlighted. Sparklines are used to give trended view of relevant metric. Each metric is shown in context to the last reporting period and to the average over last year.
  • 58. 51 Engagement PerformanceAcquisition Buzz MoM: -2 (-%3) YoY: +16 (%8) MoM: -16 (-%3) YoY: +19 (%11) New Visits Repeat Visits Star Users Mentions Re-Tweets Followers 245 110 70 MoM:+26 (+10%) YoY: +6 (+3%) MoM: -16 (-9%) YoY: -6 (-3%) PPC Organic Email Qual. visits Train Visits Bookstore Executive Dashboard Site: www.mysite.com Date: 01/07/2010 – 31/07/2010 Insight and Action 1. Insightful comment about data • Recommended action 2. Insightful comment about data • Recommended action
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  • 60. 1. Relevance • Make sure you’re showing the right stuff to the right person at the right time! 2. Context • Try to ‘ground’ each metric, by showing: the metric, it’s trend; and a comparator • Also think about other associated metrics 3. Colour • Use sparingly, e.g. only red for alerts • Don’t depend on the colour to convey meaning – couple with an icon, e.g. green up-arrow vs red down-arrow. 4. Story • Try to configure your dashboard to tell a story. Most people read top-left to bottom-right – try to layout metrics accordingly 5. Aesthetic • Be driven by the function and not the form. Tailor your design to your audience, you don’t want an exec to be put off your dashboard simply because it’s ugly! Read more: analyt.co.uk/v3
  • 62. • PowerPoint is great for mocking up dashboards and testing navigation designs. • VBA within MS Office documents can pull new data directly from Google Analytics and other sources* • Excel is massively powerful – Can be interactive & doesn’t have to boring! *Analyt Dashboard builds on work by: Mikael Thuneberg & Tim Hall
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  • 64. • Data vis tools • Datawrapper • Infogr.am • PiktoChart • Google Fusion Tables • Visumap & Ggobi (High-dimensionality data visualisation) • http://supermetrics.com/ • Web libraries • Chartjs (http://www.chartjs.org/) • D3 (http://d3js.org/) and DC (http://dc-js.github.io/dc.js/) • Examples for inspiration • http://dadaviz.com/i/851 • Golden Ratio • http://www.hongkiat.com/blog/golden-ratio-in-moden- designs/ A couple of great books: • The Visual Display of Quantitative Information (Edward Tufte) http://www.amazon.co.uk/dp/0961392142 • Information Dashboard Design (Stephen Few) http://www.amazon.co.uk/dp/1938377001 • Information is Beautifuk (David McCandless) http://www.amazon.co.uk/dp/0007492898