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#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
Role: CMO of Shopper Approved
Expertise: IMC, Digital Marketing & Trust Branding
Clients: 800 Flowers, NameCheap, Signs.com
About DJ Sprague
#SEJWebinar
@ShopperApproved
● Amazon has a traffic and conversion secret that you can use
(we call it the Traffic & Conversion Stack)
● 91% of consumers surveyed prefer the Traffic & Conversion Stack
● Google is looking for it
● When applied, the Traffic & Conversion Stack has increased
organic traffic 4x and conversion rate 9x
Key Takeaways
#SEJWebinar
@ShopperApproved
We wanted to know how effective
the Amazon Traffic & Conversion
Stack was at driving trust and
conversions
#SEJWebinar
@ShopperApproved
Product Ratings & Reviews Product Q&A Secure Transaction
#SEJWebinar
@ShopperApproved
And it’s not
just Amazon
that uses this
proven
strategy
#SEJWebinar
@ShopperApproved
Poll Question #1
If a product page has positive product reviews, a Q&A
section that answers your product questions, and a
secure transaction seal, are you more likely to buy?
#SEJWebinar
@ShopperApproved
National Survey
● July 2021
● 600 US adults
● 45% male
● 55% female
● 95% confidence factor
#SEJWebinar
@ShopperApproved
Question: Take a look at these two similar product pages.
Which one are you more likely to buy from?
A B
88% said example A. Even though example A and B
were randomized to avoid order bias.
#SEJWebinar
@ShopperApproved
We wanted to know if the Traffic &
Conversion Stack was also
effective at driving trust and
conversions on a non-Amazon site
#SEJWebinar
@ShopperApproved
A B
91% said they were more likely to buy from example B.
Even though example A and B were served in a randomized order.
#SEJWebinar
@ShopperApproved
We wanted to know how
influential product ratings and
reviews were in the buying
decision
#SEJWebinar
@ShopperApproved
How much do product reviews influence your
buying decision?
68% said product reviews
have a ‘high’ or ‘very high’
influence on their buying
decisions
#SEJWebinar
@ShopperApproved
How often do you read reviews when searching for
a product online?
69% said most or all of the
time
#SEJWebinar
@ShopperApproved
We wanted to know how
effective Q&A was on the
product page at driving trust
and conversions
#SEJWebinar
@ShopperApproved
How important is having a Question and Answer
(Q&A) Section on a product page when
researching a product to buy?
94% said Moderately to Extremely Important
35.83% 34.17% 23.50%
Extremely
Important
Very
Important
Moderately
Important
#SEJWebinar
@ShopperApproved
If a product page has a Q&A section that answers
your product questions, are you more likely to buy?
94% said ‘Yes’
#SEJWebinar
@ShopperApproved
We wanted to know how
effective secure transaction
signals were at driving trust and
conversions
#SEJWebinar
@ShopperApproved
How important is having a 'Secure Transaction' link
that shows that your information is safe when
buying online?
83% said Very Important or Extremely Important
51% 32%
Extremely
Important
Very
Important
#SEJWebinar
@ShopperApproved
If a product page has a trusted 'Secure
Transaction' link next to the 'Buy Now' button,
are you more likely to buy?
88% said ‘Yes’
#SEJWebinar
@ShopperApproved
Poll Question #2
Do you typically click on the top 1 or 2 organic search
results that best answer your product question?
#SEJWebinar
@ShopperApproved
We wanted to know how
effective Q&A search results
were at driving trust and clicks
#SEJWebinar
@ShopperApproved
If you asked a product question in Google, and
the answer came up at the top of the search
results, how likely are you to visit that website?
73% were Highly or Extremely Likely
35% 38%
Extremely
Likely
Highly
Likely
#SEJWebinar
@ShopperApproved
Would a website that answered your question and
showed up at the top of the Google search results
increase the perceived credibility of that website?
80% said ‘Yes’
#SEJWebinar
@ShopperApproved
We wanted to know how the Traffic &
Conversion Stack aligned to the Google
“Search Quality Evaluator Guidelines”
These are the E-A-T Guidelines for the human
website rankers to give each website a quality score
#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
From the Google Ranker Guidelines Manual:
“Reputation research is necessary for all websites you
encounter. Use reputation research to find out what real users
think about a website. Look for reviews…
We consider a large number of positive user reviews as evidence
of a positive reputation.
When interpreting customer reviews, try to find as many as
possible.”
#SEJWebinar
@ShopperApproved
“Invest in Security
Security is a big deal for Google.
In Google’s view, secure sites are more trustworthy.
Your goal is to create the most trustworthy website possible — both
Google and your website visitors will reward you for it.”
#SEJWebinar
@ShopperApproved
1. Can I trust this seller?
2. Can I trust this product?
3. Is this a secure site?
3 critical trust questions both Google and
shoppers have:
#SEJWebinar
@ShopperApproved
How You Can Create a Traffic &
Conversion Stack
#SEJWebinar
@ShopperApproved
Review
Destinations
Seller
Ratings
Product
Reviews
Q&A
Video
Reviews
Website
Security
Social
Evidence
Seller
Ratings
Product
Reviews
Q&A
Video
Reviews
Traffic
Conversion
#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
Review
Destinations
Seller
Ratings
Product
Reviews
Q&A
Video
Reviews
Traffic
#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
Seller
Ratings
Product
Reviews
Q&A
Video
Reviews
Website
Security
Social
Evidence
Review
Destinations
Seller
Ratings
Product
Reviews
Q&A
Video
Reviews
Traffic
Conversion
#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
Seller
Ratings
Product
Reviews
Q&A
Video
Reviews
Website
Security
Social
Evidence
Conversion
#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
#SEJWebinar
@ShopperApproved
Beat Amazon!
Imagine 1000s of long-tail,
high purchase-intent, organic
search results at the top of
the organic search results…
Above Amazon!
#SEJWebinar
@ShopperApproved
400% Organic Traffic Growth
to Q&A Landing Pages
#SEJWebinar
@ShopperApproved
With a ~75% Conversion Rate
on Product Pages Where
Shoppers Engaged with Q&A
Bill Rowell, President
#SEJWebinar
@ShopperApproved
Amazon has proven the
Traffic & Conversion
Stack is best practice
Key Takeaways
91% of consumers
surveyed verified it
We proved it can increase
organic traffic 4x and
conversion rate by 9x
Shopper Approved is
the only company that
offers it
#SEJWebinar
@ShopperApproved
We’ve built a full-funnel
Traffic & Conversion
Stack that improves all
your marketing KPIs.
#SEJWebinar
@ShopperApproved

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