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#SMX #13A @BenuAggarwal
Putting Your
Business On The
Virtual Map
#SMX #13A @BenuAggarwal
•  Evolution	
  of	
  Local	
  Search	
  	
  
•  Most	
  Crucial	
  Factors	
  
•  Local	
  Maps	
  and	
  Important	
  	
  Channels	
  
•  Measuring	
  Success	
  
•  Key	
  Take	
  Aways	
  	
  
Agenda
#SMX #13A @BenuAggarwal
Evolution of LocaL Search
#SMX #13A @BenuAggarwal
Search Results: Past vs. Present
Local
Listing
Organic
Results
Local 3
Pack
Paid Ads
2nd October 2008 8th Feb 2016
Local 3
Pack
Paid Ads
#SMX #13A @BenuAggarwal
Finding The Differences
Local
Listing
Organic
Results
Local 3
Pack
Paid Ads
No direct website
links in local 3 pack
Local 3
Pack
Paid Ads
Google Hotel
Finder
No organic
results above
the fold
Improved
maps
#SMX #13A @BenuAggarwal
Maps Results: Past vs. Present
2nd	
  October	
  2008	
  
8th	
  Feb	
  2016	
   Enhanced	
  
Profile	
  
More	
  focus	
  on	
  
reviews	
  
OTA	
  Rates	
  
Website	
  link	
  &	
  
clickable	
  phone	
  
link	
  
#SMX #13A @BenuAggarwal
Most Crucial Factors
#SMX #13A @BenuAggarwal
#SMX #13A @BenuAggarwal
Physical	
  location	
  	
  
Categories	
  on	
  GMB	
  
No	
  duplicate	
  listing	
  
Consistent	
  url,	
  name,	
  address	
  
or	
  phone	
  number	
  (UNAP)	
  	
  
Relevant	
  and	
  engaging	
  
content	
  
Reviews	
  
Factor for Ranking Locally
#SMX #13A @BenuAggarwal
Local Customer and Search Behavior
Customer
Search
1 2 3
Channels Displayed in Search Saturate Critical Channels
Responsive
Site
Maps (Apple,
Nokia, Bing)
Active Presence
and
Engagement on
Social Profiles
Trusted Sites,
Reviews
(UGC)
Mobile Ads
Local Citations
Data
Aggregators
IYPs
#SMX #13A @BenuAggarwal
What are Good Citations?
Data	
  
aggregators	
  
IYPs	
  
Local,	
  Business	
  
Directories	
  
Maps	
  
Local	
  search	
  
engines	
  
#SMX #13A @BenuAggarwal
Segmenting Links for Effective SEO
Local	
  Search	
  Engine	
  
&	
  Hyper	
  Local	
  Listings	
  
Data	
  Aggregators	
   Internet	
  Yellow	
  Pages	
  
Business,	
  Local,	
  Industry	
  
and	
  Niche	
  
Maps	
  
#SMX #13A @BenuAggarwal
Local Maps and Important Channels
#SMX #13A @BenuAggarwal
Create Google+
page and Claim My
Business Listing
Send Verification
Postcard
Receive PIN,
Verify Listing,
and Initiate
Merge
QA listing;
Optimize
listing per
guidelines
Add Social posts and
keep optimizing
Link Website
by adding
rel=publisher
tag to site
Google My Business:
#SMX #13A @BenuAggarwal
Google+ and Google My Business
•  Google+ and Google My Business are still
connected, but are not closely related
anymore
•  Google+ is now primarily a social network
focused on collections
•  Google My Business is a tool for business
owners to manage their listing information
on Google
•  Both are still important, and neither should
be ignored!
#SMX #13A @BenuAggarwal
Google+ Posts Still Show Up in SERPs
#SMX #13A @BenuAggarwal
Incomplete Profiles Lead to Poor Ranking
Source: https://www.gybo.com/ca/santa-clara/business
#SMX #13A @BenuAggarwal
Relevant	
  cover	
  
image	
  &	
  logo	
  
Verified	
  local	
  
business	
  	
  
Consistent	
  
UNAP	
  
Correct	
  primary	
  
category	
  tagging	
  
Correct	
  placement	
  of	
  the	
  
pin	
  on	
  Google	
  map	
  
User	
  friendly	
  page	
  
url	
  
Reviews	
  
Unique	
  property	
  
description	
  
#SMX #13A @BenuAggarwal
#SMX #13A @BenuAggarwal
Managing Critical Information - Crawlers and API
#SMX #13A @BenuAggarwal
Consistent	
  
UNAP	
  
Book	
  Now	
  
URL	
  
Photo	
  Gallery	
  
Enhanced	
  
Descrip=on	
  
Correct placement of the pin
on the map
#SMX #13A @BenuAggarwal
Unclaimed	
  
Business	
  
Missing	
  
Descrip=on	
  
Missing	
  Book	
  
Now	
  URL	
  
Incorrect
UNAP
#SMX #13A @BenuAggarwal
Quality & Enhanced Listing
Website	
  
fold	
  
1 1
2
2
3
3
5
5
A B
C
6
6
7
7
4
4
#SMX #13A @BenuAggarwal
Measuring Success
#SMX #13A @BenuAggarwal
Measuring Success On Google My Business
#SMX #13A @BenuAggarwal
Measuring Success On Bing
Milestone	
  team	
  
claimed	
  the	
  listing	
  
#SMX #13A @BenuAggarwal
•  Directories	
  all	
  feed	
  from	
  
each	
  other	
  
•  Incorrect	
  listings	
  in	
  one	
  
directory	
  can	
  infect	
  others	
  
•  New	
  duplicates	
  can	
  get	
  
created	
  at	
  any	
  time	
  
•  The	
  faster	
  you	
  react,	
  the	
  less	
  
damage	
  incorrect/duplicate	
  
listings	
  do	
  
Ongoing Monitoring Of Profiles
In	
  just	
  90	
  days,	
  this	
  
existing	
  client	
  had	
  173	
  
actions	
  performed	
  by	
  
NAPtune	
  
#SMX #13A @BenuAggarwal
Measuring Success On Yelp
#SMX #13A @BenuAggarwal
•  Identify	
  most	
  critical	
  channels	
  for	
  your	
  verticals	
  
•  Ensure	
  maps	
  have	
  accurate	
  information	
  	
  
•  Push	
  consistent	
  and	
  rich	
  content	
  across	
  all	
  channels	
  	
  
•  Leverage	
  APIs	
  to	
  clean	
  duplicates	
  	
  
•  Establish	
  KPI/Measurement	
  criteria	
  
Key Take Aways
#SMX #13A @BenuAggarwal
Thank	
  	
  You!	
  
See	
  you	
  at	
  the	
  next	
  #SMX!	
  
Questions?	
  
	
  
www.milestoneinternet.com	
  
blog.milestoneinternet.com	
  
http://twitter.com/milestonemktg	
  
http://www.facebook.com/Milestoneinc	
  
	
  

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Putting Your Business on the Virtual Map By Benu Aggarwal

  • 1. #SMX #13A @BenuAggarwal Putting Your Business On The Virtual Map
  • 2. #SMX #13A @BenuAggarwal •  Evolution  of  Local  Search     •  Most  Crucial  Factors   •  Local  Maps  and  Important    Channels   •  Measuring  Success   •  Key  Take  Aways     Agenda
  • 4. #SMX #13A @BenuAggarwal Search Results: Past vs. Present Local Listing Organic Results Local 3 Pack Paid Ads 2nd October 2008 8th Feb 2016 Local 3 Pack Paid Ads
  • 5. #SMX #13A @BenuAggarwal Finding The Differences Local Listing Organic Results Local 3 Pack Paid Ads No direct website links in local 3 pack Local 3 Pack Paid Ads Google Hotel Finder No organic results above the fold Improved maps
  • 6. #SMX #13A @BenuAggarwal Maps Results: Past vs. Present 2nd  October  2008   8th  Feb  2016   Enhanced   Profile   More  focus  on   reviews   OTA  Rates   Website  link  &   clickable  phone   link  
  • 9. #SMX #13A @BenuAggarwal Physical  location     Categories  on  GMB   No  duplicate  listing   Consistent  url,  name,  address   or  phone  number  (UNAP)     Relevant  and  engaging   content   Reviews   Factor for Ranking Locally
  • 10. #SMX #13A @BenuAggarwal Local Customer and Search Behavior Customer Search 1 2 3 Channels Displayed in Search Saturate Critical Channels Responsive Site Maps (Apple, Nokia, Bing) Active Presence and Engagement on Social Profiles Trusted Sites, Reviews (UGC) Mobile Ads Local Citations Data Aggregators IYPs
  • 11. #SMX #13A @BenuAggarwal What are Good Citations? Data   aggregators   IYPs   Local,  Business   Directories   Maps   Local  search   engines  
  • 12. #SMX #13A @BenuAggarwal Segmenting Links for Effective SEO Local  Search  Engine   &  Hyper  Local  Listings   Data  Aggregators   Internet  Yellow  Pages   Business,  Local,  Industry   and  Niche   Maps  
  • 13. #SMX #13A @BenuAggarwal Local Maps and Important Channels
  • 14. #SMX #13A @BenuAggarwal Create Google+ page and Claim My Business Listing Send Verification Postcard Receive PIN, Verify Listing, and Initiate Merge QA listing; Optimize listing per guidelines Add Social posts and keep optimizing Link Website by adding rel=publisher tag to site Google My Business:
  • 15. #SMX #13A @BenuAggarwal Google+ and Google My Business •  Google+ and Google My Business are still connected, but are not closely related anymore •  Google+ is now primarily a social network focused on collections •  Google My Business is a tool for business owners to manage their listing information on Google •  Both are still important, and neither should be ignored!
  • 16. #SMX #13A @BenuAggarwal Google+ Posts Still Show Up in SERPs
  • 17. #SMX #13A @BenuAggarwal Incomplete Profiles Lead to Poor Ranking Source: https://www.gybo.com/ca/santa-clara/business
  • 18. #SMX #13A @BenuAggarwal Relevant  cover   image  &  logo   Verified  local   business     Consistent   UNAP   Correct  primary   category  tagging   Correct  placement  of  the   pin  on  Google  map   User  friendly  page   url   Reviews   Unique  property   description  
  • 20. #SMX #13A @BenuAggarwal Managing Critical Information - Crawlers and API
  • 21. #SMX #13A @BenuAggarwal Consistent   UNAP   Book  Now   URL   Photo  Gallery   Enhanced   Descrip=on   Correct placement of the pin on the map
  • 22. #SMX #13A @BenuAggarwal Unclaimed   Business   Missing   Descrip=on   Missing  Book   Now  URL   Incorrect UNAP
  • 23. #SMX #13A @BenuAggarwal Quality & Enhanced Listing Website   fold   1 1 2 2 3 3 5 5 A B C 6 6 7 7 4 4
  • 25. #SMX #13A @BenuAggarwal Measuring Success On Google My Business
  • 26. #SMX #13A @BenuAggarwal Measuring Success On Bing Milestone  team   claimed  the  listing  
  • 27. #SMX #13A @BenuAggarwal •  Directories  all  feed  from   each  other   •  Incorrect  listings  in  one   directory  can  infect  others   •  New  duplicates  can  get   created  at  any  time   •  The  faster  you  react,  the  less   damage  incorrect/duplicate   listings  do   Ongoing Monitoring Of Profiles In  just  90  days,  this   existing  client  had  173   actions  performed  by   NAPtune  
  • 29. #SMX #13A @BenuAggarwal •  Identify  most  critical  channels  for  your  verticals   •  Ensure  maps  have  accurate  information     •  Push  consistent  and  rich  content  across  all  channels     •  Leverage  APIs  to  clean  duplicates     •  Establish  KPI/Measurement  criteria   Key Take Aways
  • 30. #SMX #13A @BenuAggarwal Thank    You!   See  you  at  the  next  #SMX!   Questions?     www.milestoneinternet.com   blog.milestoneinternet.com   http://twitter.com/milestonemktg   http://www.facebook.com/Milestoneinc