1. Seema Wadhwa
B-28, M.G Road, Adarsh Nagar, Delhi.
Contact No.: +91 9910075817 E-Mail: seemaseh@gmail.com
Sr Test Lead – Programme Test Manager
SUMMARY
Test Manager
Having 12+ years of
software test management
experience including
projects and programs of
work with high budgets , on projects
with upto 20+ staff, and multi-year
durations.
Expert in drafting test strategies for
projects and ensuring right level/ type
of testing is executed. Direct line
management of 10+ staff, including
the authoring of career development
frameworks, day-to-day career and
Performance management
Delivery Focus
A track record of successful
project delivery of high
quality software across a
number of industry sectors;
including HR, E-
Commerce(extensively),
utilities, media,
government, and
retail software
Specialties: Agile & Waterfall
Methodologies, Scrum & Sprint
environment, Black Box Testing,
Functional Testing, User
Acceptance Testing, Technical
Analysis, Test Strategy & Test
Planning,, Windows/Web
Services testing
Presales Experience
Having a sound exposure to the
presales side of projects, wherein
coordination with Sales and marketing
team is required. Key areas:
Strategizing solutions, deal structuring,
pricing, costing and structuring project
team with existing accounts and new
accounts.
Vendor Management
Delivering testing projects via
managing various vendors. Experience
in coordinating with vendors for
staffing and functional area support.
Process Improvement
Part of SQA team and have been
instrumental in implementing
CMMI SVC Level 3 processes
across the organization
As an ATM (Appraisal Team
Member), completed 1
assessment for CMMI SVC Level
1.3.
In-depth knowledge of various
quality concepts like DMAIC
approach, OPA, OPF, RSKM,
DAR, CAM, etc
Stakeholder Management
Responsible for delivering in an
offshore-onshore, multiple partners,
fully onshore and fully offshore model,
wherein stakeholder management
plays a key role. Liaising with various
stakeholders to ensure testing coverage
across board.
CERTIFICATION
• SEI certified ATM (Appraisal Team Member)
• 35 PDUs of PMP – Exam scheduled for Sep 2016
• ITIL 2011 Foundation Certified
• ISTQB Certified tester.
• HP LoadRunner Certified
• Six Sigma Yellow Belt Certified
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2. ACHIEVEMENTS
• Got Thanks You card from top stakeholders in AON for introducing dashboard for Testing
• Appreciated for handling Stress Testing for the product in AON, which was a pain point for top management
• Showcased a White paper on “ Model Based Testing Approach” in Internal conference “Confluence”
(http://www.crestechglobal.com/white-papers/model-based-testing/)
• Got ‘Value Cards’ from Boots as an appreciation for the project delivery
• Is identified as a ‘Critical Resource’ for Boots and is awarded with Critical resource bonus.
• Got ‘Star Team’ Award in 2011 for outstanding performance as a team in Boots
• Got ‘Star Performer’ Award in 2010, for outstanding performance in Boots.com
• Got ‘Long Service Award’ from Boots for completing 6 years in Boots in 2010
• Got ‘Long Service Award’ for completing 5 years with Steria in 2009
• Got ‘Pat on the Back’ Award in 2006, for outstanding performance in Boots.com.
ACADEMIC QUALIFICATIONS
 Advanced Post Graduate Diploma in Management from IMT. Ghaziabad,in March 2014
 Masters in Science from Banasthali Vidyapeeth, Rajasthan, India in May 2003.
 B.Sc Mathematical Science. from Delhi University in May 2001.
EMPLOYEMENT HISTORY
Organization Location Duration From To Designation
AON(earlier AON
Hewitt)
Gurgaon NA June-
2014
Till Date Sr. Test Lead(Programme Test
Manager)
Crestech Software
Systems
Noida 1.2 years Mar-2013 May-2014 Sr. Solution Specialist – Test
Manager
Headtrong –
Genpact Company
Noida 2 Months Dec- 2012 Feb-2013 Senior Consultant
Steria India Ltd. Noida 8 Y & 8 M Apr-2004 Dec-2012 Testing Team Lead
ICA –under FICCI Delhi 9M Aug-2003 Apr-2004 Management Trainee
TECHNICAL EXPERTISE
Area Tools
Test/Defect Management Quality Center, Rational Test Manager, Clear Case and Bugzilla
Task Management JIRA, Quality Centre
Regression HP QTP
Performance HP Load Runner, Silk Performer
Task Management JIRA
Languages Java/J2ee, C/C++, HTML, JavaScript, JSP, SQL,VB
Databases MS SQL, Oracle9i
DETAILED WORK EXPERIENCE
Employer : AON (Earlier AON Hewitt)
Project : UPoint
Role: Programme Test Manager
Duration: June’14 - Ongoing
Team Size: 15
Project Overview
UPoint is an in-house developed solution taking care of employees benefits. It is a combination product which deals
which takes care of all employees related activities like insurance, annual enrollments, health management etc.
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3. Various applications are integrated within Upoint through which an employee can plan and apply for various health
and financial policies available. This product is primarily catering to US market where employees are given the
benefits like these. This product is enhanced and developed using Agile model with 4 release per year (2 big releases).
Started with 20 clients in June 2014, it has now crossed 170 clients in 2015(till Quarter 3)
Role
 Working as a Programme Test Manager for UPOINT. My Responsibilities include:
• Responsible and Accountable for Functional Testing with various teams within Upoint
• Coordinating and Responsible for all test phases while coordinating with internal and external
stakeholders
• Planning & Estimating for Integration and Stress Testing
• Designing, Implementing & Calculating ROI for Regression Automation suite for Upoint using AFT (an
inbuilt keyword based framework) and Record& play Framework
• In Process of creation Automation COE for Upoint. Target to complete the COE work by Feb 2016
• Responsible for environment preparation for base and partner teams for integration and Stress testing
• Leading the automation team of 6 testers, 3 environment specialist, 2 Performance engineers and 3
configuration base data specialists
• Delivering Enhancement Patches, Emergency patches while aligning testing & Environment teams and
ensuring quality is delivered on time.
• Responsible for identifying support from 3rd party vendors and agreeing the support.
• Responsible for managing the Team tasks on a daily basis within JIRA
• Reporting and Management of testing dashboards during Integration and STE
• Responsible for drafting/reviewing high and detailed Level Test Plans and test Progress
• Ensure all defects are raised in JIRA in a timely and quality manner and escalated to the correct level
 Other Responsibilities include
• Conducting interviews and mentoring of the technical resources required for the organization a
• Conducting and Providing structured training modules to maintain required skill sets
• Drive Continuous Improvement with in Program
• Responsible for conducting health check for various teams within Upoint hence providing the final
dashboard to leadership team
• Responsible for approving the timesheets
• Team Handling & Performance Management of the team
Employer : Crestech Software Systems
Project : CMMI SVC LEVEL 3 Implementation
Client: Crestech
Role: SQA
Duration: May’2013–May’2014
Team Size: 3
Role
 Member of SQA & SEPG Team & SEI certified ATM of this project.
 To help design the QMS & all the CMMI Level 3 SVC Processes like RSKM, CAM, DAR,WP, WMC, etc. with the
SEPG members.
 To undergo all the CMMI process trainings, Auditor Trainings & ATM trainings provided by KPMG.
 To design a complete online training management system & upload self recorded trainings on all the CMMI
Process Areas.
 To train all the employees of the CresTech on the newly designed QMS & CMMI Process Areas.
 To design various metrics models & dashboards for the Projects & Support Functions and perform Org level
metrics analysis every month
 To conduct regular audits, analyze data collected & provide suggestions for improvements wherever required
Employer : CresTech Software Systems
Project : OpKey – Keyword based framework
Role: Presales Manager
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4. Duration: Mar’13 –June’14
Team Size: 2 -4
Role
 Worked as Presales Manager for Opkey
 Dealing with various client queries and aligning support for the product
 Was responsible for strategizing solutions , deal structuring , pricing & costing for the product for various clients
 Responsible for showcasing org-wide testing capabilities to prospective customers by delivering presentations and
handling facility walkthroughs during client visits.
Employer : CresTech Software Systems
Project : Vocativ/ Lamaloli
Client: STAR MANAGEMENT/TVM Group
Role: Test Manager
Duration: Mar’13 –May’13
Team Size: 10
Project Overview
A highly innovative web and mobile application which will change the way people read news. This project involves
extensive testing around CMS, Web & Mobile Apps.
Role
 Worked as Test Manager for Vocativ and SPOC for Offshore team.
 Leading the System, Integration, Performance& end –to end testing for the portal.
 Responsible for providing testing project plan, resource forecasting and maintain resource utilization
 Analyze business requirements and interact/coordinate with business analysts and development team to convert
business requirements to testable requirements.
 Responsible for drafting and reviewing test artifacts to End to End testing of the portal, also choosing right devices
to ensure test coverage
 To design Test Strategy and Test Plan for the entire project following the Sprint development methodology.
 To strategically design test cases so as to cover all the Android & iOS based tablets & mobile phones with different
resolutions available in the market.
 To calculate various metrics on Effort Estimates, Schedule variances, P&L, etc. & discuss them in monthly PDR
Achievements
 Trained people on using right devices for right kind of testing
 Developed a model based testing approach which defined model based testing for Vocative
 Developed a sound based KMS for the client
Employer: Steria India Ltd
Client: Boots, UK
Role(s): Test Analyst/Test Manager/ Lead, SME
Duration: Approx 7 years
Team Size: From 5 – 10 Resources
Role: Worked as a Test Analyst/ Lead (Onshore/Offshore Coordinator) for the new/ongoing projects for UK’s largest
Pharmacy Retailer
 Responsible for drafting/reviewing high and detailed Level Test deliverables like Test Plan, Test Report, Test
Progress Reports etc
 Responsible for end to end testing delivery of the program.
 Interacting with Requirements team, Business Analysts and support teams to resolve defects, issues and queries
 Responsible for identifying support from 3rd party vendors and agreeing the support and estimating based on the
same.
 Responsible for testing on ISO , Tills, Docking Stations delivery mechanism, Billing system and Invoicing of the
order
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5.  Responsible for managing onshore – offshore delivery for System Integration Testing from Steria
 Responsibility for supporting Boots user for executing UAT
 Projects Delivered so far includes : ACF – Ad card Future Programme ( Loyalty Card Points Management),
ADOL –Treat street ( Value provided to Loyalty card customers), Boots.com Mobile website, Boots,com
Regression Website, automation of regression test pack (imcludes 1500 test cases to be automated via QTP),
Burton KNAPP, Safe XMAS, Boots.com Performance Testing
Achievements
 Took transition from Infosys , salmon for Boots , when project was acquired by Steria while managing difficult
vendors
 Replayed Back Knowledge acquisition to the Client (Boots)
 Reduced overall review defect logging and review effort by 6% by implement Six Sigma practices
 Reduced the overall Bench utilization by implementing Lean Sigma Methodology
 Few snippets
o “I worked with Seema on a major supply chain project. With multiple IT partners and business
stakeholders, the project required a strong, competent and professional Test Manager and test
team. Seema was a member of such a team joining the project part way through the test phase. The
way she set about her work was very impressive, she was always thorough and completely focused
on each task. I will always be grateful for having had the opportunity to meet and work with
Seema” – Brian Davies – Lead Software Engineer , Boots
o “The Boots Test Manager, Roy Smith (Client Director)and myself have all been very impressed with
how capable Seema is. Her hard work and drive has been a credit to Steria. Also her positive,
personable nature combined with her can do attitude has proved to be a positive attribute to the
team. In fact, I would go so far as to say that Seema's presence probably saved and maintained
Steria's good relationship with the project & Boots during a very difficult time. The Boots test
manager, Mark Wetton, took time to specifically comment on how impressed he was with Seema's
conduct and capability.” - Bryan Jones ,Steria Test Engagement Manager
Employer : Steria India Ltd
Client: British Telecom , UK. ; Learning and Skills Council, UK
Role: Test Analyst
Duration: 1 Year
Team Size: N.A
Role at Client Site: Worked as a Test Analyst in the BT testing team. I was
 Responsible for end to end testing delivery
 Managing stakeholders and third party vendors
 Team mentoring and allocation of work
 Coordination between the Sustain and Test teams.
 Responsible for preparing OAT Test plan, Test Data and Test cases as per the change requests and business
requirements.
 Responsible for drafting Test Strategy, Test Plan, Test Scripts & Test report
 Responsible for coordinating the UAT,OAT and drafting relevant artifacts
 Responsible for Test Execution
 Responsible for sending daily test status report.
Employer : INDIAN COUNCIL OF ARCITRATION UNDER FICCI
Client: NA
Role: Management Trainee
Duration: Aug’03-Apr’04
Team Size: N.A
 Responsible for Managing Arbitration Cases under Indian Council of Arbitration
 Responsible for organizing National and International Events (like Australia-India Legal Dialogue)
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6.  Responsible for sanity testing of the website.
DECLARATION
I hereby state that the information presented here is true and to the best of my Knowledge.
Seema Wadhwa
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7.  Responsible for sanity testing of the website.
DECLARATION
I hereby state that the information presented here is true and to the best of my Knowledge.
Seema Wadhwa
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