I Asked A Simple Question.... Do You Want To Become A #1 Expert ?.. Can You Imagine Closing Eight out of Ten Customers All The Time and Being the Best At What You Do ?... The Answer Is To Be ON TASK ON POINT ON TIME.... This is Foundation of SEVEN STAR SUCCESS SELLING..... Learn The Secrets of the # 1 Sales Team of A Fortune 100 Corporation.... Seven Star Success Selling Uses Simple Methods That Produce Dynamic Results. Through The Use Of Pictures, Images and Icons This Next Generation In Learning And Professional Development Will Quickly Become Your Go-To Book For Selling Success. Do You Want To Become A # 1 Expert ?... Then Its Time to Discover Your T.P.T Potential.

2. ON CERTIFIED
TASK SELLING
ON EXPERT
POINT SEMINAR
ON SEVEN STAR
SUCCESS
TIME SELLING

3. ON CLOSE
TASK 8
ON OUT OF
POINT 10
SALES
ON
SEVEN STAR
TIME SUCCESS
SELLING

4. ON SESSION I
INTRODUCTION
TASK
ON SELLING
EXPERTS
POINT WANTED !
ON CERTIFIED
SELLING
TIME EXPERT

5. PREFACE
I Asked A Simple Question.
Do You Want To Become A #1 Expert ?
Several years ago I began working with a sales team of experienced professionals at a well known national retailer.
They had seen and heard it all when it came to training and professional development. In fact they possessed a
closed minded attitude to anything new and different. Considering all they had been through, who could
blame them. In fact, one of the team member said to me “ If you ever wondered where the bottom third of the class
ends up– you have arrived at that destination. My immediate response, “What Nonsense !”
In any activity in life we all have the potential to create a masterpiece, be the best and let our actions positively
benefit someone else. It is a simple choice we all can make everyday. More than a matter of skill, excellence is 100%
a matter of our will. So I asked them all such a simple question. How would you like to become the # 1 Scorecard
Team for the entire company ?
In a year‟s time that is exactly what we did. The path was a simple one of advancing a positive Can-Do environment
and consistently coaching-out all cynical and negative behaviors that had accumulated over the many years. Such
behavior was not being your Best Self and more than short changing our customers it was diminishing the many
gifts each of our very talented team possessed. Once these blocks were removed, the team become well attuned to
observing, listening and responding to our customer‟s desires. Almost over night everything came together and the
sweet smell of achievement did the rest, as it fueled this rocket to the #1 Team in our Fortune 100 Corporation with
almost nine hundred locations. Many members of the team were surprised but I never had a doubt, for these experienced
professionals only needed to possess a philosophy and a path to execute them. They surely did ,as they hit the ball out
of the park.. Yet in all honesty so much of what we did was just a matter of simple, honest common sense.

6. As much as the team‟s growth was exciting, the customer response was incredible. The development of these
new relationships were most apparent as customers returned multiple times to purchase many items and we began
to see a growing list of new customers that were directed to our store through their positive referrals. Once again
cumulative good behaviors produced an impact that was felt very far beyond the four walls of our store.
What dynamics created this positive response ? Simply, Our Quality in everything we did was better than our competitors.
This cut above the rest was a new benchmark of excellence that was Seven Star. So from that perspective if you
desire to be number one in your profession you have to care and give more of yourself.
On Task On Point On Time is the foundation of this Seven Star Success Strategy. It is an affirmation statement of the
individual‟s commitment to create an environment where he/she can become the best. So much of today‟s technology
and our pathological obsession with the „Smart Phone‟ has created a blurry operating environment of
Distractions, Disruptions and Distortions which makes it increasingly more difficult to become a critical thinker.
How can anyone be On Task On Point On Time when we have conditioned ourselves to be living life through the
flat screen of the “Dumb Phone” and not actively engaged in the sights and sounds of our daily learning that is
necessary to be a vital and strategic thinker; which is the foundation of all #1 Experts.
This book is a sequential journey of simple images and words that each build upon the other to enlighten your
perception and to re-connect you to Your Best Self. Once this process is begun you will notice the change in your
abilities to observe and respond to your buyer‟s behaviors. T.P.T. brings both clarity and self direction.
So now ask yourself a simple question. Do you want to become a # 1 Expert and enjoy the success of being the
Best? If so…Discover your authentic potential in committing to be On Task On Point On Time. Connecting to your
T.P.T. Potential will create Your Opportunities Moment and the Seven Star Success that you deserve.
Dr. Robert Scott

7. SEVEN STAR SUCCESS SELLING
Create Instant Influence & Trust
Learn Seven Critical Buyer Behaviors
Understand Customer Motivation
Increase Performance – Sustained Results

8. SEVEN STAR SUCCESS SELLING
1. Be Your Best Self
2. Become An Expert Not An Order Taker
3. Turn Your Shoppers Into Buyers
4. Know Your Buyer’s Seven Behaviors
5. Perfect Your Seven Selling Responses
6. Create Your Opportunity Moment
7. Lead A Selling Culture of Relationships

9. ON SESSION II
DISCOVERING
TASK BELIEVING &
ON BECOMING
YOUR
POINT BEST SELF
ON CERTIFIED
SELLING
TIME EXPERT

10. ON TWO YEARS
OF
TASK RESEARCH
DEVELOPMENT
ON FIELD TESTING…
POINT IT WORKS !
ON CERTIFIED
SELLING
TIME EXPERT

11. YOUR BEST SELF
Excellence is the Sum of Your
Aptitude, Attitude & Appearance
What You Imagine – You Become

12. ON SESSION III
TASK YOUR
ON EXPERT
SELLING
POINT SECRETS
ON CERTIFIED
SELLING
TIME EXPERT

13. ON NATIONAL
RETAILER
TASK
FORTUNE 100
ON
CORPORATION
POINT ENVIRONMENT
ON CERTIFIED
SELLING
TIME EXPERT

14. DEVELOPING ORDER TAKERS
INTO EXPERTS
AN EXPERT IS THAT SPECIAL
SOMEONE WHO BELIEVES THAT
THEIR QUALITY WORK IS AN
EXPRESSION OF THEMSELVES

15. ON SESSION IV
TASK
BUYER-SELLER
ON PSYCHOLOGY
POINT 101
ON CERTIFIED
SELLING
TIME EXPERT

16. ON DIVERSE
TASK DEMOGRAPHIC
RESEARCH
ON TO INSURE
ACCURATE
POINT RESULTS
ON CERTIFIED
SELLING
TIME EXPERT

17. TURNING SHOPPERS
INTO BUYERS
KNOWING YOUR BUYER‟S BEHAVIOR
IS THE NINETY PERCENT SECRET IN
SUCCESSFULLY CLOSING YOUR SALE

18. BUYERS & SELLERS
FACT OR FICTION
SELLING IS AN ART
OF OBSERVING & RESPONDING
TO WHAT IS NOT IMMEDIATELY
OBVIOUS

19. ON SESSION V
TASK KNOW
ON YOUR
BUYER’S
POINT BEHAVIOR
ON CERTIFIED
SELLING
TIME EXPERT

20. ON TARGETED
BUYER
TASK RESEARCH
ON
TO CAPTURE
POINT MOST CURRENT
TRENDS
ON
CERTIFIED
TIME SELLING
EXPERT

21. SEVEN BUYER
BEHAVIORS
OBSERVE & LISTEN FOR WHAT
IS NOT SAID AND NOT DONE
YOUR PERCEPTION IS YOUR SKILL

22. ON SESSION VI
TASK KNOW
ON YOUR
SELLING
POINT RESPONSE
ON CERTIFIED
SELLING
TIME EXPERT

23. ON SPECIFIC
FEEDBACK
TASK FROM
EXPERIENCED
ON
SALES
POINT PROFESSIONALS
ON CERTIFIED
SELLING
TIME EXPERT

24. SEVEN SELLING STYLES
TARGETING YOUR SELLING RESPONSE
TO YOUR BUYER’S BEHAVIOR IS WHAT
TRANSFORMS A SIMPLE TRANSACTION
INTO A PERSONAL PURCHASE EXPERIENCE

25. ON SESSION VII
TASK
CONNECT
ON THE
POINT DOTS
ON CERTIFIED
SELLING
TIME EXPERT

26. ON ON SITE
DEVELOPMENT
TASK &
ON TESTING FOR
MAXIMUM
POINT EFFECTIVENESS
ON CERTIFIED
SELLING
TIME EXPERT

27. CONNECTING
THE RIGHT SELLING STYLE
TO
THE RIGHT BUYER BEHAVIOR

28. ON SESSION VIII
YOUR OPPORTUNITY MOMENT
TASK SEVEN
STAR
ON SUCCESS
SELLING
POINT STYLE
ON CERTIFIED
SELLING
TIME EXPERT

29. ON THE SELLING
STYLE OF THE
TASK #1
SALES TEAM
ON
IN A
POINT FORTUNE 100
CORPORATION
ON
CERTIFIED
TIME SELLING
EXPERT

30. YOUR
OPPORTUNITY MOMENT
GREAT STRATEGY BRINGS
CLARITY, DIRECTION & IMPACT
THAT ONLY IMPROVES
THE MORE YOU USE IT

31. ON SESSION IX
TASK DEVELOPING
A
ON
SUCCESS
POINT SELLING
CULTURE
ON
CERTIFIED
TIME SELLING
EXPERT

32. ON GIVE US
JUST ONE DAY
TASK AND WE WILL
CREATE
ON
CERTIFIED
POINT SALES
PROFESSIONALS
ON
CERTIFIED
TIME SELLING
EXPERT

33. YOUR
SUCCESS LADDER
YOU ARE ONLY WHAT YOU
CAN SIMPLY GIVE TO OTHERS
THIS IS THE ESSENCE THAT ENDURES

34. HAVE A
T.
P.
T.
DAY