Shailja Prakash has worked in business intelligence and analytics roles since 2012, focusing on streamlining intake processes, conducting roadshows for customer participation, and applying process improvement techniques. She has experience with MicroStrategy reporting, mobile dashboards, and defining support processes. Core strengths include adaptability, collaboration, and striking connections to add value to customers and teams.

1. BRM Analytics and Business IntelligenceShailja Prakash
Streamline Customer Approach;
Conduct Roadshows;
Apply Process improvement to best practice techniques
Making a Difference bit-by-bit
Strength – Adaptability, Collaboration
Striking a connection

2. 2012 - 2013 – 2014 - 2015
Professional Value add and growth
October 2012 - October 2013 : MicroStrategy Reporting
At Lowes
Reporting to help Demand and Fulfillment teams Plan and Track Forecast v/s Actual
Performance
October 2013 - March 2014 : MobileDART Dashboard
Helped Store Managers and ASM’s with enhanced mobile devise capabilities for their daily
store walk discussions
March 2014 – August 2014 : MobileDART Dashboard + EIS
August 2014 : EIS + DART Support
Defined process around managing small enhancement Intake from business groups: started
with few teams and grew across Lowes business units.
Defined process around MicroStrategy Support Ticket Management ; gradually transitioning to
in-house teams
2014-2015: EIS + DART Support + Exposure to broader business
community
Managed BI teams for data housing solutions; Enhanced portfolio to Analytics (Big Data) Intake
management
Core Competency : Adaptability, Collaborating and Process improvement
2016 – Current : BRM IT Analytics and Business Intelligence
Streamlined the BI & Analytics Intake Process , conduct Roadshow for customer participation
using Customer satisfaction survey for process improvement ; Facilitating BRM community
best practice process improvement techniques
Making a Difference bit-by-bit
Strength – Adaptability, Collaboration, Striking a connection

3. 2012 - 2013 – 2014 - 2015
Personal Value add and growth
At Lowes
Understanding Situational demands and adopt
Presenting poise in all situations
There is time for everything! Stepping back to rethink options and dealing with situations
Leadership
Being together with the team through successes and failures
Directing team/Client with confidence patience and empathy
Bringing teams together with a sense of participation and goal sharing
Communication/Collaboration Keeping Overall Company’s objectives above all & collaborating with various partnerships to
reach those goals – Add Value to Customers
Team Building
Negotiation There is always a give-n-take
Planning Getting better every day!
Making a Difference bit-by-bit
Strength – Adaptability, Collaboration, Striking a connection

4. Over the years
Personal Value add
Previous to Lowes
Empowering Clients make better faster and accurate decision makingMicroStrategy
Global Cynex Gateway to project management
Advisory Board Managing team and handling Political pressures
Hathaway India
Older
Entrepreneurship
HR and People Management
Making a Difference bit-by-bit
Strength – Adaptability, Collaboration, Striking a connection

5. Value add
Education
Specialization : Industrial PsychologyMasters in Arts : Mumbai University
MSIT : Denver University
Specialization : Data warehouse and BI
PMP : Washington DC
Project Management Professional
MicroStrategy : Certifications
MicroStrategy Boot camp
Lean Six Sigma: Yellow Belt
Attended Training for Process Improvement
Making a Difference bit-by-bit
Strength – Adaptability, Collaboration, Striking a connection