1. Shannon Anderson
9221 Hamilton Circle
Washington, Michigan 48094
Cell: 248.766.9792
Email: shommy96@gmail.com
OBJECTIVE
To obtaina responsibleandchallengingposition thatwill utilize myexperience andbackground, expand
my knowledge, andofferopportunities forprofessionalgrowth.
PROFESSIONAL EXPERIENCE
OpTech LLC, Troy, Michigan April 2015 - Present
Recruiting Coordinator
 Supporta team of fourEngineering/Information Technology Recruiters.
 Clients currently supported: General Motors, Delphi –Engineering, Delphi –IT, DetroitDiesel,
PanasonicAutomotive, Mahle andWhirlpool.
 Receive all new jobordersreleased fromthe above clientsandassigntoourrecruitingteam.
 Inputall new joborders intoour applicanttrackingsoftware Maxhire.
 Submitall candidates forDetroitDiesel, Delphi,Whirlpool, General MotorsandPanasonic.
 Reconcile openinorders inAllegis/Delphi/Whirlpool systemwithmaxhire
 Keep maxhire andotherreportsupto date withterms
 Log all hiresontothe Candidate Sources Spreadsheet
 Run SalesProductivity ReportandSubmitsandPlacementsReport
 Follow upwithBU/AMto ensure all candidates showed upontheirfirstday
 Reformatcandidates resumes before submittingtoclient.
 Provide administrative supporttoteam. Beingpresentonsuppliercallsandgatheringnotes
 Relatedtoupdates fromthe clientsregardingjoborders. Sendingoutthe updatestothe team
and inputtingthe updates intoMax ourATS. Schedulingmeetings.
 Sourcingforcandidates
 Prescreeningcandidates
 Reference verification
 Initiatingbackground checks
 Reportingmetricsforeachclient
 Postingpositions onCareerBuilder, Monster, Dice andZipRecruiter
 Maxhire Administrator
 Maintainforms kepton our internal G:/drive

2. KELLY SERVICES INC. Troy, Michigan July 2012 - July 2013
Engineering Recruiting Coordinator
 Responsible forreportingmetrics(GeneralMotors, FordMotor Company and Nissan) foropen
automotive engineeringpositions.
 Trackingall AutomotiveRecruiters activities (candidatesubmittals, interviews, offers, onboard-
ingof new hires).
 Troubleshootingissuesasneeded
 Sourcingcandidates
 Screeningcandidates
 Coordinatingjobfairs
 Human Resources
 IT inventory
 All around supportof the StrategicAutomotiveOrganization withKelly Services.
MACY’S INC. Troy, Michigan March 2012 - July 2012
Sales Manager
 Employee hiring
 Training
 Interviewing
 Discipline
 Performance coaching
 Productmerchandising
 Employee reviews
 Workplace environmentcleanliness/safety
 Inventory
 Safetyaudits
 Salesreviews
 Goal planningandsetting.
 Employee scheduling
 Administrative andClerical work
 CustomerService.
JONES LANG LASALLE, Contractor General Motors Warren, Michigan April 2001 - May 2005
Project Manager
 Responsible forplanning, preparingandoverseeingthe relocation of 300+ employees forthe
General Motors Worldwide FacilitiesGroup.
 Single pointof contactfor the GM customer.
 Establishedprocess andtimelines formultiplesuccessful moves.
 Conducted weekly meetingwiththe customerandall relatedparties(EDS, HP, Ameritech/SBC,
UAW, Palmer) involved inthe move process.
 Issue resolution
 Maintained opencommunication withthe GMcustomerat all times.

3. LOGICA CMG/GREAT LAKES TECHNOLOGYGROUP Contractor General Motors April 2000
- April 2001
Information Technology Coordinator/Desktop Support Worldwide Purchasing
 Desktop supportfor800 General MotorsWorldwide Purchasingpersonnel.
 IT Procurementfor800 General Motors Worldwide Purchasingpersonnel.
 Customerservice for800 General MotorsWorldwide Purchasingpersonnel.
 Telecommunications coordinatorfor800 General Motors Worldwide Purchasingpersonnel.
 Established strongrelationships withall relatedvendors: EDS/HP, SBC/Ameritech, Compaq, Dell
and AT&T.
 Utilized strongcommunication andorganizationalskills.
COMPUTER HORIZONS Contractor at Ford Motor Company October 1997 - April 2001
Project Lead
 ProjectleadforPeopleSoftHumanResource ManagementSystem/HRdatabase containing
5,000 personnel records, supported andtrained700usersin 20 differentcountries. Resolved
technical issues, supported webinterface module, security administration, leadership develop-
mentand internationalservice data.
 Systems Analyst/TrainingCoordinator- Provided onsite trainingandsupportfor107 U.S. and
CanadianFordplantpayroll locations and53 HP 3000 operatingsystems, provided trainingand
supportfor the Time Work OrderSystem(TWOS) HealthDataAnalysis System(HDA) andOccu-
pational HealthandSafety System(OHS). Subjectmatterexpertrelatedtoissue resolutionand
escalation of issues toonsite technical support.
 Launch Coordinator- AutoAlliance International/Mazda- FlatRock, Michigan- Managedim-
plementations andtrainingonsystems forLaborRelations, SystemOperators, Controllers, Med-
ical Safety, Supervisors andWorkersCompensation employees.
MCLAREN HOSPITAL, Office of Business Development,Flint Michigan Sept 1996 – Dec 1996
Intern
 Conducted focusgroups to gatherfeedback/suggestions fromexistingpatientstobe usedinthe
planningof the new McLaren Women’sCenter.
 Planned andconducted ascavengerhuntwithinMcLarenHospital to evaluate the existing
signage withinthe hospital. The goal of thisprojectwasto improve the hospitals existing
signage tomake navigationeasierforpatientsandvisitors of McLarenHospital.
 Conducted phone surveys togatherfeedback frompatientsregardingtheircare andtreatment
provided byMcLaren Hospital. Inputdataintovariousreportsandpresented the findings tothe
Directorof the Office of Business Development.
TRI COUNTY HOME MEDICAL EQUIPMENT, Flint, Michigan April 1993 – April 1994
Sales Representative (Co-op – University of Michigan – Flint)
 Maintained the established relationships/accounts with50 local physicians forhome medical
equipmentneeds.

4.  Implemented marketingstrategiestocreate new relationships/accounts withphysicians fornew
business opportunities toincrease salesof ourcompanies medical equipment.
DORT MEDICAL CENTER, Flint Michigan March 1991 – April 1993
Medical Office Assistant
 Workedinthe frontoffice of a Family Practice withfive physicians.
 Responsible forcheckinginpatients
 Answeringmultiple phonelines
 Schedulingappointments
 Pullingpatientcharts
 Filing
 Checkingoutpatients/billing
 Gatheringinsurance information
 Settinguppatientreferrals
 Assistingthe physicians andonsite clinical staff
EDUCATION
Bachelorof Science, Healthcare Administration,Minor: Communications (GPA:3.85) 1997
 University of Michigan, Flint, Michigan
NOTE
 Stay at home Motherfor 7 yearsthisisthe reasonthere isa large gap between employment
from2005 to 2012. Laid off fromKelly Services afterone year. Stayedhome withmychildren
afterwards foranotheryearbefore seekingemploymentatOpTech.
SKILLS
 MS Office, Word, Excel, Powerpoint, Access, Outlook,
 Telnet,
 RAS,
 Lotus Notes,
 InternetExplorer
 Google Chrome
 Global TicketingSystem
 Windows
 MAC
 Netware Admin
 AutoCad
 Windows NT
 Bullhorn
 MaxHire

5.  CareerBuilder, Dice, Monster, andZipRecruiter
 Technical writer
 Medical Terminology
 Excellentcustomerservice skills
 Multi tasker
 HP Mainframe systems
 Peoplesoft