1. Shauna Gibson201 Cypress Lane. Cedar Park, Texas 78613
512-910-1200 cell
gibson.shauna@yahoo.com
Multi Unit District Management/General Manager
Dynamic, accomplished and results driven management strategist with over 15 years of achievement and
demonstrated success driving multimillion dollar sales growth while providing winning sales in highly competitive
markets. Consistent leader who transforms business plans into workable solutions and benchmarks performance
against key company targets/goals. Adept at exceeding growth of company revenues and improving team
performance. Exceptional mentor and coach, utilizing hard and soft management skills. Tenacious in securing
customer loyalty and forging strong relationships with internal and external business partners. Superb record for
recruiting and developing future leaders. Team-based management style with excellent interpersonal and
communication skills.
Personal strengths include a strong work ethic and commitment to achieving organizational goals by setting an
example for others to follow and inspiring them to maximize their performance. A true self-starter who can work
with very limited direction and takes pride in exceeding customers expectations.
.
Leadership and Staff Development
As a District Sales Manager had P&L responsibility for 10 separate locations with sales budgets in excess of 12
million dollars. In all positions, consistently met or exceeded expense control, this accomplished through payroll
management, shrink control, product selection to capitalize on sales, by establishing standards of performance and
reducing staff turnover.
Have successfully aligned business planning and financial processes with performance improvement. Provide
leadership critical to company growth, forging a strong customer base. Serve as visionary and driving force
behind entire teams, holding everyone accountable for providing top quality customer service and operational
excellence.
Hand-picked as a regional representative for company-wide committees. Valued for performance and expertise.
Developed training materials and conducted programs in both individual and group settings on topics such as
customer service, product knowledge, sales techniques, financial management, business planning and other
professional and management skills.
Successfully recruited and attained high caliber leaders and team members developing them for progression.
Celebrated numerous internal promotions to Management. Proven track record for building bench strength.
Oversaw operations for 10 different locations to include everything from inventory control, security, safety,
facilities management and store audits. Functioned as a liaison between the locations and corporate headquarters
to resolve customer service issues.

2. Employment History
CarMax October 2012 to Present
Position
Sales Manager
St. Edward’s University/TBC February 2012 to October 2012
Position
Sales/Inventory Control Manager
Polo Ralph Lauren April 2010 to December 2011
Position
General Manager
Borders Books, Music, and Café. February 2007 to April 2010
Position
General Manager
Old Navy (A Division of Gap Inc.). September 2005 to October 2006
Position
General Manager
Cracker Barrel Old Country Store and Restaurant. December 2004 to September 2005
Position
Retail Manager
Select Comfort. December 1999 to December 2004
Position
District Sales Manager
Related Accomplishments
3 Regional District Manager of the Month Awards
4 Store Manager of the Month Awards
Identified for MCBB Program with Cracker Barrel (District Manager Succession Plan)
Winner of company sponsored trips to New Orleans and the Dominican Republic
Credentials/Training/Education
Situational Leadership Course
Good to Great Seminar
Leadership Pipeline Seminar (Succession Planning)
Behavioral Interviewing Course
Conflict Management Course (SILBAC)
One Minute Manager Course
Vince Lombardi Jr. Leadership Seminar
Ken Blanchard Sales Mania Seminar
Franklin Covey Course
John Maxwell’s 12 Irrefutable Laws of Leadership Seminar
Successful Recruiting Courses
People Development Training Courses
Graduated – Mt. Whitney High School, California