The document discusses Epicor's real estate management software solution. It provides an overview of the software's key modules for CRM and sales management, property management, lease agreement management, facilities management, financial management, and inventory management. It also lists some common challenges that real estate customers face and how the software helps provide high process efficiency, consistent data, cost control, and compliance support.

1. EPICOR
Real Estate
Management Solution
CRM & Sales Management
Contract Management
Multiple Properties
Financials and Inventory Management
Daily Vacancy Report
Tenant Management & Tracking
Maintenance Management and much more…………………..
RiSOLVE
enabling solutions

2. Real Estate & Property Management Challenges we hear from our Customers
• High manual effort to ensure legal compliance
• Lack of organizational scalability
• No transparent investment planning process in place
• Inconsistent procurement of construction and maintenance
• Projects and maintenance expenditures exceed budgets
• Missed lease and sales opportunities
• Inefficient process flows between involved departments
• Poor cooperation with external service providers and tenants
• Inconsistent reports due to multiple and inaccurate real estate data sources
2

3.  High process efficiency and
visibility
 Full control of operational
spending
 Consistent property and leasing
data
 Close monitoring of critical dates
 Consistent view on prospects,
landlords, tenants, and service
providers3
 Comprehensive legal
compliance support
 Fully organizational
scalability
 Transparent investment
planning
 Consistent construction
and maintenance
procurement
How are we going to help you ?

4. 4
Specially designed for the real estate industry, EREM maintains and manages the entire business process
of a Real estate Developer or a Broker from end to end.
Comprehensive solution for Leasing Managers, Mall Manager and Property Managers to automate their
complex processes handling Multiple Communities and Multi properties.
EPICOR’s property management software lets you manage a property portfolio of any size efficiently and
effectively. Let our solution help you streamline and track all tasks in managing a property while giving you
real-time updates. Designed to enhance communication within your entire network of agents, tenants and
contractors, EREM helps you take care of business.
Our solution remarkably combines commercial property management software, residential property
management software, and real estate agency software into one comprehensive package that brings all of
your property management functions to your fingertips.
Streamline the day-to-day tasks of property management, update your information in real time and enjoy
complete visibility into your property portfolio with EPICOR Real Estate Management software. Get the most
out of your people and properties starting today.
It also provides fast and reliable platform to achieve reporting and analytical requirements as and when
needed.
Solving the issues for Real Estate department with EPICOR Real Estate Management

5. 5
Case
Management
(CRM)
Property
Management
Lease
Agreement
Facilities
Management
Financials
Management
Inventory
Management
EPICOR Real Estate - provides the
ability to:
Plan investments and monitor construction projects
Promote vacant space via campaigns, identify leads, and
provide lease offers to prospective tenants
Manage leases including postings and rent escalations,
sales-based rent and service charge settlement
Manage space including moves and room reservations
Handle work orders for maintenance and repair
Real Estate
Lifecycle
Management

6. 6
Key Highlights
CRM & Sales
Management
•Perform
Opportunity
Management,
Reservation
Analysis, and
measure rental
revenue against
targets
•Generate multiple
Rental Quotations
for single /
multiple units, link
with opportunities
and leads
•CRM for
Marketing
Property
Management
•Maintain
Properties using
by hierarchies
•Building Master
•Unit Master
•Plot Master
•Amenities
•Manage
furnishing
provided with link
to Fixed Assets
•Maintain rent
values, charges
and rates
•Split and Merge
units for leasing
apartments, villas
and commercial
properties
Lease Agreement
•Lease
Management with
Single unit /
merged units,
unfurnished/full
furnished units
•Manage Payment
frequency
•Generate Lease
Contracts
•Renewals and
Cancellation of
Contracts
•Ejari integration
•Maintain rent
appraisals and
revisions with
history
Facilities
Management
•Service Call
(Case
Management)
•Equipment
Maintenance
•Equipment
Location
•Work Orders
(Maintenance)
•Subcontracting
Process
Financials
Management
•Contract Invoicing
•Contract
Reversals
•Monthly Revenue
Recognition
•Cash Collection
(CDC / PDC)
•Security Deposits
•Reports and
dashboards –
occupancy,
vacancy,
collection, rent
per unit area
Inventory
Management
•Material Request
•Approvals
•Request for
Quote
•Material
Purchasing

7. Connecting across departments within your Real Estate portfolio
Construction Sales & Marketing
Lease Management
Maintenance & Repair
Planning
Property
Acquisition
Construction
Project
Construction
Sales & Marketing
Lease Mgmt.
Facility
Management
Accounting
Asset
Accounting
Project
Accounting
Cost
Settlement
Receivables Budget Payables
Cost
Settlement
Space
Management
Move
Management
Unit
Reservation
Work OrderMaster Data
Campaign Lead Opportunity
Master
Data
Lease
Abstract
Real
Estate
Search
Contract
Offer
Lease Rental
Rent
Escalation
Service
Charges

8. Company
• Single point accountability with direct global sales and support
• Supporting customers in 150+ countries, 30+ languages
• Proven rapid ROI and low TCO
• Founded in 1972
• ~ $1B revenue*
• ~ 400 partners
• Customer-centric focus
• Standard tiered solution to global enterprises
• Over 20,000 customers
• Leading business software company based on Microsoft
• .NET and Web services architecture
• Solutions designed for flexibility, extensibility and scalability
• End-to-end solutions focused by industry
• Manufacturing, retail, distribution, services
• World-class functionality
Customers
Products
Technology
Services
EPICOR At a Glance
20,000+
customers
3,900+
employees
150+
countries
~$1 billion
revenue

9. About RiSOLVE Technologies LLC
9
RiSOLVE Technologies is a leading IT and Software Consulting firm providing services in Middles East and Africa. We are committed to
becoming the undisputed leader in professional services in the areas of Consulting and Enterprise Applications space, to public and private
clients spanning multiple industry verticals. RiSOLVE specializes in providing the following services-
• ERP Consulting and Implementation
• CRM Implementation
• Document Management Solution
• Business Consulting
• Business Analytics & Business Intelligence
• SharePoint Consulting & Development
• Be-spoke application development
RiSOLVE is Gold Partner for the award winning ERP solution EPICOR ERP in EMEA region. RiSOLVE has been recognized as “20 Most
Promising Epicor Solution Providers 2015” by the coveted CIO Review magazine. We strive to build long-term relationships based on trust
and foster a strong client service orientation amongst our staff. Our professional, collaborative culture ensures that we bring the best of
RiSOLVE’s unique and distinct approach with each customer.
Readers interested in learning more about the suite of services for RiSOLVE should visit www.risolveit.com
+971 43707778 306-Oblock,Hamsah Building, Khalid Bin Al Waleed Road, 116408, Dubai, UAE info@risolveit.com