1. Shirley Urbanowicz
965 West Parkway Blvd.,
Aurora, Ohio 44202
Cell 216-409-5476
E-mail: slu @windstream.net
SUMMARY
A 30 year polymer industry sales executive with a proven track record of delivering
profitable growth and developing strong customer relationships. Special skills include
managing large global accounts, new technology/product development introductions,
LEAN practices, implementation, and strategic pricing/margin improvement execution.
A progressive career of promotions, increased responsibility and numerous
performance awards.
PROFESSIONAL ACCOMPLISHMENTS
2012-2016 Regional Account Manager, Valley Processing, Division of Mitchell Rubber
Products, Inc. City of Industry, CA 91744
2011-2012 Observed Non Compete
1981-2011 HEXPOL POLYMERS, Malmo, Sweden (Predecessor companies:
Excel Polymers 2004-2011, Polyone 2000-2004, M. A. Hanna Rubber Processing
1986-2000, Burton Rubber Processing 1981-1986)
1996-2011
Regional Sales Manager, grew a $6 million dollar territory to a $45 million dollar
territory. I maintained this business, grew market share and drove margin improvement.
! Established long term contracts with major accounts, working with senior
! management, chemists, plant operations and sales functions to deliver unique
! value propositions which improved financial performance for both the customer
! and Excel Polymers.
! Facilitated the globalization of a key Ohio automotive account into Mexico
! (2000) and China (2009) . Managed an exclusive supply position at 7 locations,
! supporting growth averaging 6%/ year over a 13 year period.
!
Coordinated a LEAN project with a major Architectural account to automate
! production in the Excel plant, improving productivity by 30%, simplified the

2. ! customer’s product line design and improved supply chain logistics to lower
! customer inventory and delivery costs. Increased market share from 50% to over
! 90%. !
! Directed a chemist and quality team to design compounds to meet requirements
! for a state of the art sealing system for a manufacturer in the water and
! waste/!sewerage segment, allowing Excel Polymers to increase market share
! from 70% to 90%. Maintained this position and continued to support development
! of materials that allowed this customer and Excel to participate in new markets.
Initiated a joint productivity program at a major account in Ohio (Pail Gasket
! & Sweeper Belt Industry) focused on scrap reduction and extruder throughput. In
! addition, worked with development, production, and company leadership to
! establish a new raw material specification to deliver security in a volatile supply
! chain.
!
1994-1996 ! CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Rep., I processed orders, handled customer complaints,
generated and followed up on quotes, managed special projects and followed trials with
customers.
1989-1994 PURCHASING AGENT
I was a raw material buyer for 5 plant locations. I negotiated pricing and terms with
suppliers, driving 5% cost productivity annually. A key function was evaluating new
supplier technologies and moving these products through to the customer.
1981-1989 ADMINISTRATION
Starting as a plant receptionist, was promoted into accounting, where I performed
account receivables, improving DSO from 57 days to 42 days. Promoted again to
supervisor overseeing all cash applications. Promoted to Credit Manager, where I
began my daily interface with customers.
EDUCATION
Bachelor of Science in Industrial Management, Kent State University, Kent, Ohio. 1996
Associates Degree in Business Management, Kent State University, Kent, Ohio 1993
PROFESSIONAL TRAINING
LEAN PRACTICES 2000
VALUE SELLING-2001
MILLER HEIMAN-ACCOUNT MANAGEMENT 2003
KEY ACCOUNT MANAGEMENT STRATEGIES 2005