1. Who kidnapped Excellence?
What stops us from giving and being our best?
Harry Paul + John Britt +Ed Jent

2. Most companies talk about
excellence on a routine basis. Yet,
they do so without a common
definition. How d we define
excellence?

3. Too often at work and in life, our
perception of excellence is
compromised by rationalization,
by resetting the yardstick of
measuring our performance. We
externalize!

4. Passion
Something that inspires everyone
with energy, enthusiasm and
caring.
Passion turns life into an
adventure

5. Competency
The skills needed to do your best

6. Flexibility
Response to unique situations
whenever they occur

7. Communication in an Orgn
All about roles and expectations

8. Ownership
Giving your best and taking 100%
responsibility for the job

9. If you are indifferent
You will deflate passion of others

10. If you are inflexible
You are choosing policy and
procedure over adaptability and
common sense

11. Avoid competency traps, they are
about staying in areas where you
are good. Move out of that trap to
be challenged and to learn.

12. If you want excellence, always
provide the relevant people the
opportunity to be involved in
solving the problem.

13. “I am looking for a few good men
with an infinite capacity for not
knowing what can be done”-
Henry Ford

14. “The single biggest problem with
communication is the illusion that
it has taken place’ GB Shaw

15. Best employee owner’s manual
• Passion : You get to choose your attitude –
choose the best
• Competency: Know, what, when and how to do
it
• Flexibility: Be willing to accept new ideas and
methods without compromising values
• Communication : Listen intently and speak with
clarity
• Ownership : Take charge of your actions,
behavior and performance.

16. Individuals and companies
become average when they
nurture mediocrity.

17. If you want to be excellent, rate
yourself on
passion,competency,flexibility,
communication and ownership.

18. It takes mastery and practice in all
five areas of the previous slide to
stay excellent.

19. Make the choice each day not to
be burdened by negativity,
instead, rise above it with a zest
for life and desire for personal
excellence.

20. Excellence is a journey, not a
destination