These slides compliment the webinar which specifically looks at selection tools, paying particular attention to competency based interviews and questioning.
Joanne Vose discusses how we can get the best from these tools to ensure we make solid recruitment decisions.
The webinar specifically covers:
• An overview of what tools are available - interviews, testing, profiling, group tasks etc
• How to choose the right selection tools for a role
• The competency based interview: structure, questioning, scoring and decisions
This webinar will be full of practical tips and advice to help HR and hiring managers perfect their interview skills and hire the best individual for the job. You can view the full on demand webinar at the end of this slide deck.
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Having Competence at Interview
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Having Competence at Interview
By: Joanne Vose
On: 23rd June 2015 @ 13:00
FREE
WEBINAR
Starting
Soon
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Applicant Tracking
System (ATS)
Careers
websites
Recruitment
Support
Streamline your recruitment processes
Improve recruitment communications
Promote your employer brand
Reduce the costs of recruitment
Tighter control on recruitment decisions
Manage the ROI of recruitment
Attract better quality people, faster
Recruitment
Advertising
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About Your Presenter
Joanne holds an MA in Human Resource Management, is a fully qualified
Member of the Chartered Institute of Personnel & Development and is a
qualified NLP Practitioner. With considerable experience in people
management and training interventions, Joanne’s consultancy and training
is valued by her clients for her practical and business orientated approach,
providing a complete people management solution to support
organisational goals.
Joanne delivers a number of modules for The Business Springboard,
including The 4D Manager and the Leadership & Management
Development Programme, both of which are recognised for progression to
further education.
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Disclaimer & Copyright
These materials are designed solely for the use of participants
on our courses. These materials shall not be copied or
reproduced in any format whatsoever without the prior
consent of The Business Springboard Limited.
The content of these materials does not constitute advice
tailored to any participant’s specific needs and to the
maximum extent permitted by applicable law, The Business
Springboard or any of its employees or associates shall not be
held liable for any direct, indirect or consequential loss or
damage arising as a result of use of these materials.
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Welcome
What do we want to find out an an interview?
What is a competency based interview?
Framework & Structure
Questions
Coaching the Interviewee
Scoring
Questions & Answers
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What do we want to find out?
1. Can they do the job?
2. Will they do it the way we want it doing?
Culture
Soft skills
People mix (don’t mix up with discrimination)
Attitude
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What is a Competency Based
Interview?
Evaluate key competencies
Not about practical experience, more
about behaviours (will they do the job the
way you want it done)
Preferred style of working and predicts
behaviour in future situations
More accurate when reciting a past event
– not a learnt skill??
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Questions
‘Can you tell me about a time…”
Can be scripted
Don’t be afraid to probe, but don’t deviate
from objective
Top tip – 4 questions for each area
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Examples of Competences
Teamwork
Responsibility
Commitment to career
Commercial awareness
Career motivation
Decision making
Communication
Leadership
Trustworthiness & Ethics
Results orientation
Problem Solving
Organisation
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Framework & Structure
Define the competencies that are
important:
For role
For company
Break down each one into 4 questions
Start with ‘Tell me about a time …’
Scoring:
Behaviours looking for
Weighting
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Coaching the Interviewee
They don’t al initially get it!
Language & communication
Patience
Pointers to areas for examples but NOT
leading
What if they can’t answer?
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Scoring
Numerical??
What answers are you looking for?
Demonstration of competence
& behaviours
Making assumptions
Accurate recording & notes
Be absolutely clear in your mind what the
role is and what skills you are looking for
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Inspiring training & development for
real business results
• bespoke in-house training
• off-the-shelf workshops
• seminars and webinars
• business mentoring
•The 4D Manager
•marketing & PR
• finance
• people
• customer service
• leadership & management
www.thebusinessspringboard.co.uk
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Want to Know More?
Following the successes of our in-house
programmes, The Business Springboard is currently
running a serious of Masterclass training courses,
designed to give a focused, bite sized training
session to develop managers in key areas:
Small groups to allow individual mentoring and action
planning
Half day courses
Making real changes by enhancing management skill sets
Topics include Managing Performance, Giving Feedback,
Interview Sills and Attendance Management
See website for schedule
www.thebusinessspringboard.co.uk/open-courses
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Join us
Telephone: 0113 322 7240
Website: www.shorebird-rpo.com
Email: marketing@shorebird-rpo.com
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Lis.wilson@shorebird-rpo.com
https://uk.linkedin.com/in/liswilson