1. Shylaja M Email Id: viswa.shailu91@gmail.com
Mobile No: +919848421489
PROFESSIONAL SUMMARY:
 6 years of experience in Software Testing and Quality Assurance in a variety of Domains
and environments
 Experienced in coordinating with on-shore and off-shore teams
CORE ACTIVITIES:
 Strong knowledge of Software Development Life Cycle (SDLC) & Software Testing Life
Cycle (STLC) Concepts
 Proficient in analyzing the FRS/SRS and got involved in analyzing requirements during the
requirements analysis phase of projects
 Assisting QA Manager in the Preparation of Test Plan
 Designing and developing Test Scenarios, Test Cases based on FRS documents and
Wireframes provided
 Creating in Test Data based on requirements
 Arranging software requirement for Test setup
 Performing Smoke, Sanity, Integration, Retesting, Regression, GUI, User Acceptance,
Database, Compatibility and System testing
 Well versed with Bug Life Cycle
 Experience in Defect tracking Tools like SmartPM (Internal Tool) and JIRA for raising and
tracking defects
 Experience in HR – Pay Roll Domain, Project Management Tools ( SmartPM, SmartOPS,
Smart Presence) and E-Learning Domain
 Reporting Daily/Weekly Test Status to Project Manager
 Strong at Ensuring content and structure of all Testing documents/ artifacts is
documented and maintained version wise
 Effective at Tracking all new requirements/ change requirements of the ongoing projects
and updating test scenarios and cases accordingly
 Identifying training requirements and forwarding to Project Manager
 Assigning Task to QA Team members and ensure that all of them have sufficient work in
the project
 Reviewing various reports prepared by QA Engineers
 Exposure to ALM Test Management Tool
 Exposure to Functional Automation Testing tools – Selenium IDE, Selenium Web Driver,
Selenium Grid
 Exposure to Automation Frameworks – Data Driven, Modular Driven, Keyword Driven

2. ORGANIZATION PROFILE:
 Working as Software Tester with Dhanush InfoTech Pvt. Ltd., Hyderabad since January,
2009 to till date
EDUCATIONAL QUALIFICATIONS:
 Master of Business Administration from Osmania University, Hyderabad in the year
 Bachelor of Commerce from Osmania University, Hyderabad in the year 2006
TECHNICAL EXPOSURE:
Operating System : Windows
Bug Tracking Tools : Jira, Smart PM
Test Automation Tools : Selenium IDE/RC/Core
Languages : HTML, XML, JavaScript, Java, SQL
Databases : SQL Server, MySQL
Browsers : Internet Explorer, Firefox, Chrome
PROJECT #1 SMART HR:
Client : Kenya National Assembly, Nairobi Women’ Hospital Duration
Platform : ASP.NET using C#, WebForms, ADO.Net, JavaScript, Ajax
Domain : HR & Payroll
Database : MS-SQL Server 2008
Team Size : 4
Role : QA Engineer
Duration : May 2010-Till Date
Description:
Smart HR is a Human Resource Management application that is designed with an aim to handle
HR operations of a business end-to-end. Smart HR is a web based application; It also helps
eliminate manual tasks that are quite cumbersome, Smart HR thus helps the decision makers of
a business focus on more vital aspects of running a business such as making strategic & business
critical decisions.
Responsibilities:
 Preparing the Software Test Plan
 Analyzing requirements during the requirements analysis phase of projects
 Identifying Scenarios from provides FRS documents and Wireframes

3.  Reviewing the Test Cases prepared by respective QA Engineers in detail
 Arrange the Hardware and software requirement for the Test Setup
 Mentoring complete System Testing process (Functional Testing and Non-Functional
Testing) for every Test cycle
 Participated in User Acceptance Testing
 Forecast / Estimate the Project future requirements and Keep track of the new
requirements from the Project
 Escalate the issues about project requirements (Software, Hardware, Resources) to
Project Manager / Test Manager
 Assign task to all Testing Teammembers and ensure that all of them have sufficient
work in the project
 Attend the regular client call and discuss the weekly status with the client
 Send the Status Report (Daily, Weekly etc.) to the Project Manager /Client
 Frequent status check meetings with the Team
 Act as the single point of contact between Development and Testers for iterations,
testing and deployment activities
 Track and report upon testing activities, including testing results, test case coverage,
required resources, defects discovered and their status, performance baselines, etc
Assist in performing any applicable maintenance to tools used in Testing and resolve
issues if any
 Document, implement, monitor, and enforce all processes and procedures for testing is
established as per standards defined by the organization
 Review various reports prepared by Test engineers
 Log project related issues in the defect tracking tool identified for the project
PROJECT #2 SMART PM:
Client : Dhanush Product
Platform : ASP.NET using C#, WebForms, ADO.Net, JavaScript, Ajax, HTML, IIS
Database : MS-SQL Server 2008
Team Size : 2
Role : QA Engineer
Duration : January 2011-Till Date
Responsibilities:
 Preparing the Software Test Plan
 Analyzing requirements during the requirements analysis phase of projects
 Identifying Scenarios from provides FRS documents and Wireframes

4.  Reviewing the Test Cases prepared by respective QA Engineers in detail
 Arrange the Hardware and software requirement for the Test Setup.
 Mentoring complete System Testing process (Functional Testing and Non-Functional
Testing) for every Test cycle
 Participated in User Acceptance Testing
 Forecast / Estimate the Project future requirements and Keep track of the new
requirements from the Project
 Escalate the issues about project requirements (Software, Hardware, Resources) to
Project Manager / Test Manager
 Assign task to all Testing Teammembers and ensure that all of them have sufficient
work in the project
 Attend the regular client call and discuss the weekly status with the client.
 Send the Status Report (Daily, Weekly etc.) to the Project Manager /Client.
 Frequent status check meetings with the Team.
 Act as the single point of contact between Development and Testers for iterations,
testing and deployment activities.
 Track and report upon testing activities, including testing results, test case coverage,
required resources, defects discovered and their status, performance baselines, etc.
Assist in performing any applicable maintenance to tools used in Testing and resolve
issues if any.
 Document, implement, monitor, and enforce all processes and procedures for testing is
established as per standards defined by the organization.
 Review various reports prepared by Test engineers.
 Log project related issues in the defect tracking tool identified for the project.
PROJECT #3 SMART OPS:
Client : Dhanush Product
Platform : ASP.NET using C#, Ajax, Entity Framework
Database : MS-SQL Server 2008
Team Size : 2
Role : QA Engineer
Duration : January 2012-Till Date
Description :
Smart Ops is a complete Integrated Travel Management System that provides benefits of
streamlined operations, enhanced administration, superior Travel arrangements, and Travel
settlements and unified Travel cost management with overall enhanced profitability to both

5. Dhanush Management and all employees leaving to Onsite to handle various assignments as
part of Dhanush business needs.
Responsibilities:
 Preparing the Software Test Plan
 Analyzing requirements during the requirements analysis phase of projects
 Identifying Scenarios from provides FRS documents and Wireframes
 Reviewing the Test Cases prepared by respective QA Engineers in detail
 Arrange the Hardware and software requirement for the Test Setup.
 Mentoring complete System Testing process (Functional Testing and Non-Functional
Testing) for every Test cycle
 Participated in User Acceptance Testing
 Forecast / Estimate the Project future requirements and Keep track of the new
requirements from the Project
 Escalate the issues about project requirements (Software, Hardware, Resources) to
Project Manager / Test Manager
 Assign task to all Testing Teammembers and ensure that all of them have sufficient
work in the project
 Attend the regular client call and discuss the weekly status with the client.
 Send the Status Report (Daily, Weekly etc.) to the Project Manager /Client.
 Frequent status check meetings with the Team.
 Act as the single point of contact between Development and Testers for iterations,
testing and deployment activities.
 Track and report upon testing activities, including testing results, test case coverage,
required resources, defects discovered and their status, performance baselines, etc.
Assist in performing any applicable maintenance to tools used in Testing and resolve
issues if any.
 Document, implement, monitor, and enforce all processes and procedures for testing is
established as per standards defined by the organization.
 Review various reports prepared by Test engineers.
 Log project related issues in the defect tracking tool identified for the project.

6. PROJECT #4 SERVICE DEVELOPMENT PROTOCOL:
Client : Datec (PNG) Ltd, Papua New Guinea
Platform : C#, ASP.Net, Web Forms, ADO.Net, Ajax, JavaScript
Database : MS-SQL Server 2012
Team Size : 2
Role : QA Engineer
Duration : Jan 2012 to May 2012
Description:
Datec Learning Center Application hence forth called DLC Helps running learning center
operation smoothly, this application helps in Budgeting their operations, marketing and Sales,
taking Business Decision based on data available. And also helps in financial Accounting
practices and Scheduling Courses.
Contribution:
 Preparing the Software Test Plan
 Analyzing requirements during the requirements analysis phase of projects
 Identifying Scenarios from provides FRS documents and Wireframes
 Reviewing the Test Cases prepared by respective QA Engineers in detail
 Arrange the Hardware and software requirement for the Test Setup.
 Mentoring complete System Testing process (Functional Testing and Non-Functional
Testing) for every Test cycle
 Participated in User Acceptance Testing
 Forecast / Estimate the Project future requirements and Keep track of the new
requirements from the Project
 Escalate the issues about project requirements (Software, Hardware, Resources) to
Project Manager / Test Manager
 Assign task to all Testing Teammembers and ensure that all of them have sufficient
work in the project
 Attend the regular client call and discuss the weekly status with the client.
 Send the Status Report (Daily, Weekly etc.) to the Project Manager /Client.
 Frequent status check meetings with the Team.
 Act as the single point of contact between Development and Testers for iterations,
testing and deployment activities.
 Track and report upon testing activities, including testing results, test case coverage,
required resources, defects discovered and their status, performance baselines, etc.

7. Assist in performing any applicable maintenance to tools used in Testing and resolve
issues if any.
 Document, implement, monitor, and enforce all processes and procedures for testing is
established as per standards defined by the organization.
 Review various reports prepared by Test engineers.
 Log project related issues in the defect tracking tool identified for the project.
PROJECT #5 DOMESTIC REQUESTS SYSTEM AND DELTA (DRS & DELTA):
Client : JJ Richards, Australia
Platform : C#, ASP.Net, Web Forms, ADO.Net, Ajax, JavaScript, Entity, Framework and IIS
Database : MS-SQL Server 2012
Team Size : 2
Role : QA Engineer
Duration : April 2012 to Aug 2012
Description:
DELTA application has been designed for entry and processing of docket data. It facilitates for
the reconciliation of tip dockets and fuel dockets against the invoices received from the vendor.
It is also responsible for maintaining required master files and other user responsibilities.
Domestic Requests System application has been designed to log and manage all job requests
made to the contract. The system has various features that can be tailored to suit the
requirements of each of these. Jobs entered are considered ‘open’, where their details can be
edited and changed, until they are closed by an operator. Once closed, no details of the job can
be changed. Each job has the requestor’s details, the type of service and the details of the
request, to which the job is assigned to for auctioning, and the details of the action taken. For
each assignment destination chosen, the system has a default assignment method. This means
that a job that is assigned to the council.
Contribution:
 Understanding project requirements.
 Prepare / Update the Test case document for testing of the application from all aspects.
 Assisting Test lead in preparing the test setup.
 Performing Test Execution with respect to Test Cases prepared
 Update the Test Result document.
 Attend the Regular client calls.
 Log / File the defects in Defect tracking tool / Bug Report.
 Verify defects.

8.  Discuss doubts/queries with BA/Test lead/Development Team
 Attended internal trainings on various products.
 Environment: ASP.NET 4.0, AJAX, SQL Server 2008R2, JavaScript
PROJECT #6 AFCO:
Client : AFCO
Platform : Oracle
Team Size : 6
Role : HRMS Consultant
Duration : July 2009 to April 2010
Description:
AFCO – The Armed Forces Canteen Organization (AFCO) was one of the largest Retail Outlet in
Kenya, It is the official trading organization for the Army, Air Force and Navy and was founded on
the recommendation of a Government committee, and it is a medium sized chain of
supermarkets with 27 shops with a turnover of over a billion shillings. It has more branches than
some of the leading super markets in the country.
Contribution:
 Defined the Business Requirement and Developed Current process Model
 Creating new Users & Responsibilities
 Define work structures, Flex fields, Value sets
 Payroll process
STRENGTHS:
 Possess Problem-Solving Skills, Ability to Follow Industry standards and procedures
 Ability to quickly master in new concepts, applications
 Excellent time management skills with ability to perform under pressure & meet dead
line
 Excellent analytical and problem solving abilities
 Good at providing key design notes and solutions
 Excellent Communication skills & Grasping power
 Ability to work as a team & to coordinate team members

9. PERSONAL PARTICULARS:
Name : Shylaja .M
Date of Birth : 09/09/1985
Language Known : English, Hindi, Telugu
Marital Status : Married
Passport No : G8273056
Nationality : Indian
ADDRESS FOR CORRSPONDENCE:
H.No:3-4-937/74, Ratna Nagar
Bharkathpura
Hyderabad-500027
SHYLAJA.M