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Republican Presidential Candidate
Email Marketing “Throwdown”

> An analysis of the email marketing programs of
7 Presidential candidates




January 2012 to …
Overview

• Opted in to candidates email programs
  January 7-9, 2012
• Analyzing various elements of email programs
  from opt-in to opt-out processes, and
  everything in between
• In-progress approach – analyzing email
  programs as they unfold
• Continue to follow programs even as
  candidates drop out of the race.
Candidates Included in Analysis

•   Newt Gingrich
•   Rick Santorum
•   Mitt Romney
•   Ron Paul
•   Jon Huntsman
•   Michele Bachmann
•   Rick Perry
Email Practices: Analysis by Phase

1. Opt-in process (completed)
2. From and subject lines (completed)
3. Content (coming)
4. Design/Layout (coming)
5. Frequency (coming)
6. Overall analysis (coming)
Opt-in Process: Overall Scorecard
Email Opt-in Scorecard
Opt-in Process: Newt Gingrich
Home Page – Email opt-in form very visible
Good use of real estate to encourage sharing of email opt-in
Double opt-in (DOI) confirmation email




                                   DOI link should stand out better


            Inbox view: From & subject line




“info” is unrecognizable from name, which is especially critical in a
  double opt-in confirmation email – should be “Newt Gingrich”
Opt-in Process: Rick Santorum
Combining “email”
                                         signup with
                                         “volunteering” may
                                         reduce conversion
                                         fro those only
                                         interested in
                                         receiving emails




Splash Page – Not being used currently
Home Page – 2 email opt-in promotions + a social sign-up
Facebook Request for Permission
Opt-in form from Home Page “Email Updates” link




                    Email address is only required
                                field
Email opt-in confirmation page




Confirmation page is singularly focused on donations.
But should they have also added some social sharing,
       volunteer recruitment and other CTAs?
Opt-in Process: Mitt Romney
Splash Page




  Email updates are
primary CTA; zip code
   is required field.
Drop down asks for zip code
 Confirmation is also drop down, but
no visible notice to check drop down.
4 Flash screens; 4th is SIGN UP TODAY




      Home Page
Opt-in Process: Ron Paul
Home Page – No email opt-in form, but “Updates” very visible
Sign-Up Page



                     Description, benefit
                     statement

                                                 Sign-up page/form
                                                 linked from home
                                                 page + navigation
                                                 and “Receive
                                                 Updates” button on
                                                 every page




Email address, zip
                                Social sharing
code only required
fields
Subject line: What is a “PCC List” –
                                                     meaningless to a subscriber
                          Good from name




Great use of HTML-based
  button with text that
   displays even when
   images are blocked




                           Double opt-in – Please confirm
                                subscription email
Social follow buttons



                                                   Web site and
                                                     preference
                                                  center buttons
                                                   are good; but
                                                   better would
                                                      be a true
                                                      welcome
                                                    email with a
                                                   call to action.
Double opt-in – subscription
     confirmed email
Subject line: What is a “PCC List” –
                                                meaningless to a subscriber
                  Consistent from name

                     Double opt-in confirmation email
What’s with the
   vCard?




                                             Pre-populates your supplied data




                                           While including opt-out button in DOI
                                            confirmation email is an honorable
                                            practice, perhaps better to explain
                                          process and link to a preference center.
Opt-in Process: Michele Bachmann
Home Page




  2 email opt-in forms; very top asks for email address and zip code; lower
                    form also asks for first and last name.
Facebook Request for Permission
Post submit page /
     Volunteer/
  preference page




After submitting from email form, you are taken
   to this very detailed “Volunteer” page. No
     additional fields are required however.
Email subscription
 confirmation page




Decent confirmation
page using a person
   approach from
 Michelle. Includes
 social links. But no
other call to actions
Subject line: Not horrible, but          Welcome email
               could be more creative,
                        intriguing.
 “info” is
very poor
   from
  name.




                                               Good: Bachman was only
                                                  campaign to use a
                                                   welcome email!

                                                Not so good: Content is
                                                 identical to Web site
                                                confirmation page – no
                                               additional value, so what
                                                    is the purpose?
Opt-in Process: Jon Huntsman
Splash Page – Simple, focused on email opt-ins
Home Page – Email opt-in form very visible
Email opt-in confirmation popover




                                             Missed Opportunity: By redirecting to
  Good: Use of popover provides             confirmation page, Huntsman campaign
immediate confirmation of opt-in.               could have asked for additional
Keeps visitor on home page where           information; incorporated social sharing;
they can then explore/take further               and directed visitor to specific
              action.                      pages/action like “Donate” or how to get
                                                           involved.
Opt-in Process: Rick Perry
Splash Page




No email opt-in or messaging
Home Page


              Email opt-in is
            buried well below
              “the fold” and
            “Help Contribute”
                  form.

             There is no other
            email promotion in
               navigation or
                elsewhere.

                Zip code is
                 required.

            No use of Twitter
            icon with follow
               messaging.
Email subscription confirmation page




                                       Clean page, but no
                                       real call-to-action
                                        copy or buttons.

                                        “Invite” and “like”
                                          copy does not
                                            include any
                                       instructions, links or
                                          Facebook icon.
From Names and Subject Lines
Santorum has used 3
different from names




 Romney has used 5
different from names
Huntsman used 5
different from names



   “Jon2012Girls” –
 strangest from name
used by any candidate




   Gingrich used 3
different from names


  Krull is campaign
 manager; Waldeck’s
   title/role is not
       identified
About Silverpop / Contact
About Silverpop
Contact
Loren McDonald: @LorenMcDonald
     Google+: Loren McDonald
    lmcdonald@silverpop.com

    On Twitter: @Silverpop
  www.slideshare.net/silverpop
     www.silverpop.com

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Republican Candidate Email Marketing Analysis

  • 1. Republican Presidential Candidate Email Marketing “Throwdown” > An analysis of the email marketing programs of 7 Presidential candidates January 2012 to …
  • 2. Overview • Opted in to candidates email programs January 7-9, 2012 • Analyzing various elements of email programs from opt-in to opt-out processes, and everything in between • In-progress approach – analyzing email programs as they unfold • Continue to follow programs even as candidates drop out of the race.
  • 3. Candidates Included in Analysis • Newt Gingrich • Rick Santorum • Mitt Romney • Ron Paul • Jon Huntsman • Michele Bachmann • Rick Perry
  • 4. Email Practices: Analysis by Phase 1. Opt-in process (completed) 2. From and subject lines (completed) 3. Content (coming) 4. Design/Layout (coming) 5. Frequency (coming) 6. Overall analysis (coming)
  • 8. Home Page – Email opt-in form very visible
  • 9. Good use of real estate to encourage sharing of email opt-in
  • 10. Double opt-in (DOI) confirmation email DOI link should stand out better Inbox view: From & subject line “info” is unrecognizable from name, which is especially critical in a double opt-in confirmation email – should be “Newt Gingrich”
  • 12. Combining “email” signup with “volunteering” may reduce conversion fro those only interested in receiving emails Splash Page – Not being used currently
  • 13. Home Page – 2 email opt-in promotions + a social sign-up
  • 14. Facebook Request for Permission
  • 15. Opt-in form from Home Page “Email Updates” link Email address is only required field
  • 16. Email opt-in confirmation page Confirmation page is singularly focused on donations. But should they have also added some social sharing, volunteer recruitment and other CTAs?
  • 18. Splash Page Email updates are primary CTA; zip code is required field.
  • 19. Drop down asks for zip code Confirmation is also drop down, but no visible notice to check drop down. 4 Flash screens; 4th is SIGN UP TODAY Home Page
  • 21. Home Page – No email opt-in form, but “Updates” very visible
  • 22. Sign-Up Page Description, benefit statement Sign-up page/form linked from home page + navigation and “Receive Updates” button on every page Email address, zip Social sharing code only required fields
  • 23. Subject line: What is a “PCC List” – meaningless to a subscriber Good from name Great use of HTML-based button with text that displays even when images are blocked Double opt-in – Please confirm subscription email
  • 24. Social follow buttons Web site and preference center buttons are good; but better would be a true welcome email with a call to action. Double opt-in – subscription confirmed email
  • 25. Subject line: What is a “PCC List” – meaningless to a subscriber Consistent from name Double opt-in confirmation email What’s with the vCard? Pre-populates your supplied data While including opt-out button in DOI confirmation email is an honorable practice, perhaps better to explain process and link to a preference center.
  • 27. Home Page 2 email opt-in forms; very top asks for email address and zip code; lower form also asks for first and last name.
  • 28. Facebook Request for Permission
  • 29. Post submit page / Volunteer/ preference page After submitting from email form, you are taken to this very detailed “Volunteer” page. No additional fields are required however.
  • 30. Email subscription confirmation page Decent confirmation page using a person approach from Michelle. Includes social links. But no other call to actions
  • 31. Subject line: Not horrible, but Welcome email could be more creative, intriguing. “info” is very poor from name. Good: Bachman was only campaign to use a welcome email! Not so good: Content is identical to Web site confirmation page – no additional value, so what is the purpose?
  • 33. Splash Page – Simple, focused on email opt-ins
  • 34. Home Page – Email opt-in form very visible
  • 35. Email opt-in confirmation popover Missed Opportunity: By redirecting to Good: Use of popover provides confirmation page, Huntsman campaign immediate confirmation of opt-in. could have asked for additional Keeps visitor on home page where information; incorporated social sharing; they can then explore/take further and directed visitor to specific action. pages/action like “Donate” or how to get involved.
  • 37. Splash Page No email opt-in or messaging
  • 38. Home Page Email opt-in is buried well below “the fold” and “Help Contribute” form. There is no other email promotion in navigation or elsewhere. Zip code is required. No use of Twitter icon with follow messaging.
  • 39. Email subscription confirmation page Clean page, but no real call-to-action copy or buttons. “Invite” and “like” copy does not include any instructions, links or Facebook icon.
  • 40. From Names and Subject Lines
  • 41.
  • 42.
  • 43. Santorum has used 3 different from names Romney has used 5 different from names
  • 44. Huntsman used 5 different from names “Jon2012Girls” – strangest from name used by any candidate Gingrich used 3 different from names Krull is campaign manager; Waldeck’s title/role is not identified
  • 45. About Silverpop / Contact
  • 47. Contact Loren McDonald: @LorenMcDonald Google+: Loren McDonald lmcdonald@silverpop.com On Twitter: @Silverpop www.slideshare.net/silverpop www.silverpop.com