Egencia value proposition 2020

EGENCIA VALUE PROPOSITION 2020

Key trends shaping business travel
2
Multi-generational
workforces
Reliance on digital
solutions
Consumer-grade
experiences
Traveler risk
management
Intelligent
Technologies

Lack of scalable
travel solution
Poor user
experience
Inadequate
data & reporting
Unresponsive
traveler support
Manage
traveler risk
& disruption
3
Organizations face
complex travel challenges

4.5
rating
Stay up-to-date
with Travel Center
& real-time alerts
Book your
work trip within
5 minutes
View and share
itineraries for
group trips
Approve from
your desk or
on the go
Get emergency
help during travel
with AssistMe
Your personal travel concierge.
Anytime. Anywhere.
4

2 0 0 2 2 0 2 0 +
Fast,
frictionless
travel
Customers
Global
relationships
Proven
technology
Serving multiple generations of
travelers, arrangers & travel managers
High-growth, born-in-the cloud,
startups, unicorns & mature companies
9000+ customers worldwide
Pioneered Digital
Corporate Travel Management
1st to market mobile app booking
Leader 2019 IDC MarketScape SaaS
and Cloud-Enabled Corporate Travel
Booking Applications
375+ airline carriers globally
Direct deals with major hotels
& car rental companies
Wide variety of rail options
Original Disruptor, Continual Innovator
5

Policy customization to reduce traveler risk
Cap the number of employees on one flight
Configure approvals for high-risk destinations
Proactive alerts & round-the-clock travel news
Egencia Traveler Tracker for desktop & mobile
Third-party security data feeds
Proactive risk
management
6
K E E P Y O U R T R AV E L E R S S A F E

3000Travel consultants
32Languages spoken
24/7Travel support coverage
60Countries with in-country
Support staff
Rapid rebooking
assistance during
disruptions
Same online system
as travelers for
faster support
Executive service for
travelers & arrangers
We’re with you every step of the way
7
9 4 % C U S T O M E R S E R V I C E S AT I S F A C T I O N

40+
LCC, NDC & Major
airline content with EPR
O U R B U Y I N G P O W E R
$72B
combined buying power
of Expedia Group & Egencia
20
Egencia Advantage partners
for in-between moments
Support for
Company-negotiated rates
2,300
Market Managers
35,000+
Egencia Preferred Rate
(EPR) at hotels
U N M AT C H E D C O N T E N T F O R T R AV E L E R S
6+
Avis, Hertz, Enterprise,
Budget, Sixt, National
514,000
properties with prepaid
rates to lower costs
550
new properties per day
We negotiate so you don’t have to
8

Egencia has over 500,000 hotel
options, which is brilliant
Egencia offers all the different hotels that
supplement my preferred hotels. The closest
other company out there has about 70,000;
JJ Giachetti, Corporate Travel Manager, Umpqua Bank
9

Increase awareness
Visual policy enforcement
Urgency messaging
Preferred icons and company-
specific notifications
Automate and monitor
Automated workflows
to streamline approvals
Track out of policy reasons
in Egencia Analytics Studio
Flexible travel policy admin
Preferred suppliers and rate caps
Advance purchase guidelines
Custom travel locations
Acceptable payment types
Customize policy settings toimprove compliance
10
7 0 % O F A P P R O V A L S C O M P L E T E D I N < 1 H O U R

11
Elevate your
travel program
Insights that empower,
partnerships that deliver

Visual insights that empower
program improvement
12
E G E N C I A A N A LY T I C S S T U D I O
Monitor out-of-program booking, reduce leakage
Measure key travel metrics & categories
Visualize all travel data in near-real time
Track total spend, savings and generate reports
Boost online adoption & policy compliance
Measure carbon emissions & SLA performance

Nicole Hohenstein, Global Travel Manager, Newell Rubbermaid
proactive at managing
Egencia reporting tools allow us to be
a very granular and global travel program!
13

Savings throughout the entire travel lifecycle
14
AssistMe
<2 minutes
Receive a live call back
Promotions
5%
discount on
Avis & Hertz
50%
of our hotels run
quarterly promos
Mobile Deals
+20,000
mobile-only deals
Up to 70%
off on last-minute
mobile hotel bookings
EPR
Rates
5-10%
off avg daily rates with
Egencia Preferred Rates
Smart Mix
$500K+
savings for customers YTD
Savings
Finder
$5M+
in savings via
Savings Finder for Air

cost-saving opportunities
in real-time
With Egencia, we’ve been able to
create a multifaceted view into our travel
spend, allowing us to identify and act on
Global Head of Procurement, Nasdaq
15

Account Managers
with deep expertise
in business travel
Regular business
reviews analyze
buying patterns
Advocate for
you as a trusted
partner, promoting
your input
Understand
and adapt to
your travel
culture & needs
Proactive,
data-driven
recommendations
improve adoption
& compliance
16
Power up your travel program
with industry experts

Prepare
Resources to get
ready for launch
Simplified traveler
profile creation
Get Familiar
Welcome Journey email
with important links
Customer Launch Zone
with resources and templates
Self-service online, onsite*
and remote training
Specialized training
for Travel Managers
Engage & Reinforce
On-demand videos for
Travel Managers & Arrangers
Online community
for Travel Managers
Meet your peers
at Egencia Elevate events
Regular newsletters
& trading statements
Customer Advisory Board
87%
Employee
Online Adoption
Onboarding Journey – with you, all the way
17

James Fisher achieved program savings
and a whopping 95% online
adoption rate
their Account Manager to identify
policy compliance opportunities and
a comprehensive training program
by working with
18

Frictionless travel
with a user-friendly,
all-in-one app
Stay in control
with centralized
analytics & reporting
Implement quickly
& easily across your
entire organization
Boost compliance
with in-policy booking
parameters
Optimize spend
with the best global
travel deals
Stress-free travel management
19
E G E N C I A M E A N S …

Egencia value proposition 2020

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