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Why email marketing?
Linda is the owner of an e-commerce company
Why email marketing?
How am I going to solve this
problem?
Customers sign up But, don’t purchase a
product
And she isn’t able to convert her leads into customers
Why email marketing?
Why don’t you try EMAIL
MARKETING? You can boost
your sales funnel with the help
of email marketing
Email campaign
Website visit
Product purchase
Why email marketing?
Also, it is an efficient way to
generate high ROI (Return On
Investment)
Why email marketing?
Is email marketing
expensive?Also, it is an efficient way to
generate high ROI (Return On
Investment)
Why email marketing?
Email marketing is neither
expensive nor time
consuming
GIF credits: Loding.io
Is email marketing
expensive?Also, it is an efficient way to
generate high ROI (Return On
Investment)
Why email marketing?
Email marketing is neither
expensive nor time
consuming
GIF credits: Loding.io
Can you explain email
marketing in detail?Also, it is an efficient way to
generate high ROI (Return On
Investment)
Why email marketing?
Can you explain email
marketing in detail?
Certainly!
.
What’s in it for you?
 What is email marketing?
 Email marketing setup
 Benefits of email marketing
 A/B testing
 Automating emails
 Types of email campaigns
 How to engage new users
 Demo
What is email marketing?
What is email marketing?
What is email marketing?
It is an effective way to convert leads into sales by sending personalized emails to targeted audience
It can also be used to
remarket pre-qualified
leads
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Customers recognize their
problems after which you
can educate them on how
your brand can solve them
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
5 important skincare products
that everyone should have
Learn more on xyz products ->
Example - Share newsletter with
customers
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Customer is focused on
searching for relevant
products (solutions) and
compares the product with
similar ones
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Example – Send relevant emails to
promote your product
Discover the perfect moisturizer
for your skin
This product:
• Smoothens your skin
• Hydrates your skin
• Contains SPF 20
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Encourage your
customers to purchase
the product by giving
offers
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Example – Give discounts via emails
and encourage your customers to
purchase your product
20% off on this moisturizer till
[DATE]!
SHOP NOW!
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Nurture your relationship
with customers to ensure
they remain loyal to your
brand
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Example – Send emails to only
active customers
Buy a combo pack of facial kit at
just $39 and get a sunscreen worth
$10 for free
SHOP NOW!
Exclusive offer just for you
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Note: Customer promotes your brand with friends
Convert your active
customers into brand
advocates
What is email marketing?
Email marketing is effective at every stage of the customer lifecycle
Awareness Consideration Purchase Retention Advocacy
Example – Send emails to customers to promote your products
I’m donating all the profits from the sales of my
website’s Lip care product in order to educate poor
children
If you are interested, buy a lip care product from my
website and help the needy
LET’S FOCUS ON SAVING LIVES TODAY
Share with your friends
What is email marketing?
Email marketing setup
Email marketing setup
Identify target
audience and create
segments
Create campaigns
and set an
appropriate call to
action
Send campaigns
immediately or
schedule a time
Test your emails
before sending
Analyze
performance (open
rate, CTR rate,
response and rate)
and optimize
campaigns
Email marketing setup
• Creating Lists
• Adding Contacts to Lists
• Creating Your Campaign – campaign name and type
• Selecting the list (either we can send it to all contacts or we can select the
recipient list)
• choose a format for your campaign
• Modifying the template and updating the subject line (adjusting line height,
background color, padding, and more by using the “Options” feature)
• Finally, we can send email campaign
We can show a demo on how to create basic email campaign here
Email marketing setup
Identify target
audience and create
segments
Create campaigns
and set an
appropriate call to
action
Send campaigns
immediately or
schedule a time
Test your emails
before sending
Analyze
performance (open
rate, CTR rate,
response and rate)
and optimize
campaigns
???
Email marketing setup
Reply Rate Click-Through RateOpen Rate Response Rate
Open rate =
Emails opened
Emails sent – Emails bounced
Response rate =
Clicks
Open rates
It is the percentage of the total
number of recipients who opened an
email campaign
It is the percentage of the number
of recipients who responded to
the email campaign
Lorem ipsum
CTR=
Clicks
Delivered emails
x 100%
It is the percentage of recipients
that have clicked on CTA in
your email message
Click through rate
Email marketing setup
Reply Rate Click-Through RateOpen Rate Response Rate
Open rate =
Emails opened
Emails sent – Emails bounced
Response rate =
Clicks
Open rates
It is the percentage of the total
number of recipients who opened an
email campaign
It is the percentage of the number
of recipients who responded to
the email campaign
It is the percentage of recipients
that have clicked on CTA in
your email message
Click through rate
CTR=
Number of delivered emails
Number of clicks-throughs
Email marketing setup
Reply Rate Click-Through RateOpen Rate Response Rate
Open rate =
Emails opened
Emails sent – Emails bounced
It is the percentage of the total
number of recipients who opened an
email campaign
It is the percentage of the total
recipients who clicked on the link
of your email campaign and
completed an action
CTR=
It is the percentage of recipients
that have clicked on CTA in
your email message
Click through rate
Response rate =
Number of actions taken
Number of emails delivered
Number of clicks-throughs
Number of delivered emails
What is email marketing?
Benefits of email marketing
Benefits of email marketing
Cost-effective
Benefits of email marketing
Time-savingCost-effective
Benefits of email marketing
Cost-effective Time-saving Real-time
marketing
Benefits of email marketing
Time-saving Less intrusiveCost-effective Real-time
marketing
Benefits of email marketing
Time-saving Less intrusive
Builds credibility
Cost-effective Real-time
marketing
Benefits of email marketing
Time-saving Less intrusive
Builds credibility Increases visibility
and brand
awareness
Cost-effective Real-time
marketing
Benefits of email marketing
Time-saving Less intrusive
Builds credibility Increases visibility
and brand
awareness
Easy way to
track ROI
Cost-effective Real-time
marketing
What is email marketing?
A/B testing
A/B testing
In email marketing,
gaining high open rates
and click-through rates
will result in more website
visitors and sales
That’s great! But how do
you make it possible?
A/B testing
In email marketing,
gaining high open rates
and click-through rates
will result in more website
visitors and sales
It can be done through
A/B testing
That’s great! But how do
you make it possible?
A/B testing
A/B testing is a method to analyze which of the two email campaign strategy is most effective in terms of high
open rates and click rates
A B
A/B testing
A/B testing is a method to analyze which of the two email campaign strategy is most effective in terms of high
open rates and click rates
A B
For better results, A/B testing can be
done on the following
• Subject line
• Email content
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
• The subject line and email content are the most important elements in email marketing
• When a subject line and email content is interesting, it results in high open rates
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
A/B testing
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 1:
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
3 Important
Strategies To
Increase Your Open
Rate
Three Important
Strategies To
Increase Your Open
Rate
A/B testing
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 1:
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
3 Important
Strategies To
Increase Your Open
Rate
Three Important
Strategies To
Increase Your Open
Rate
MEASURING THE SUCCESS OF A/B TEST
A/B testing
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 1:
3 Important
Strategies To
Increase Your Open
Rate
Three Important
Strategies To
Increase Your Open
Rate
Version A has a higher open rate
A/B testing
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
$80 today but $90
tomorrow
$80 today, $90
tomorrow
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 2:
A/B testing
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
$80 today but $90
tomorrow
$80 today, $90
tomorrow
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 2:
MEASURING THE SUCCESS OF A/B TEST
A/B testing
$80 today but $90
tomorrow
$80 today, $90
tomorrow
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 2:
Version B has a higher open rate
A/B testing
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Uh-oh, your
prescription is
expiring
Your prescription is
expiring
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 3:
A/B testing
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Uh-oh, your
prescription is
expiring
Your prescription is
expiring
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 3:
MEASURING THE SUCCESS OF A/B TEST
A/B testing
Uh-oh, your
prescription is
expiring
Your prescription is
expiring
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 3:
Version A has a higher open rate
Version A has a higher open rate
A/B testing
Uh-oh, your
prescription is
expiring
Your prescription is
expiring
Now, let me send 2 different
subject lines to test which one
generates more open rate
A/B test 3:
In order to keep improving your
email rates, you need to do
continuous experiments
Which means continuous
A/B testing
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name
Subject line, email copy, CTA, email design,
image etc.
Continuous A/B test: Version A Version B
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Continuous A/B test:
From: Sam@xyz.com From: noreply@xyz.com
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Continuous A/B test:
From: Sam@xyz.com From: noreply@xyz.com
MEASURING THE SUCCESS OF A/B TEST
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Continuous A/B test:
From: Sam@xyz.com From: noreply@xyz.com
Version A has a higher open rate
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Continuous A/B test:
[Webinar] Increase Your Email Open
Rates
Webinar: Increase Your Email Open
Rates
From: Sam@xyz.com
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Continuous A/B test:
[Webinar] Increase Your Email Open
Rates
Webinar: Increase Your Email Open
Rates
From: Sam@xyz.com
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
MEASURING THE SUCCESS OF A/B TEST
A/B testing
Continuous A/B test: Version A has a higher open rate
[Webinar] Increase Your Email Open
Rates
Webinar: Increase Your Email Open
Rates
From: Sam@xyz.com
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
A/B testing
Continuous A/B test:
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Version B has a higher open rate
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Hi,
Learn some of the easy ways to
increase your email open rates. Join us
on May 10, 2019, 7 PM PST for an
interactive discussion with our experts
Hi Rachel,
Learn some of the easy ways to
increase your email open rates. Join us
on May 10, 2019, 7 PM PST for an
interactive discussion with our experts.
Version A Version B
A/B testing
Continuous A/B test:
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Version B has a higher open rate
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Hi,
Learn some of the easy ways to
increase your email open rates. Join us
on May 10, 2019, 7 PM PST for an
interactive discussion with our experts
Hi Rachel,
Learn some of the easy ways to
increase your email open rates. Join us
on May 10, 2019, 7 PM PST for an
interactive discussion with our experts.
Version A Version B
MEASURING THE SUCCESS OF A/B TEST
Hi,
Learn some of the easy ways to
increase your email open rates. Join us
on May 10, 2019, 7 PM PST for an
interactive discussion with our experts
Hi Rachel,
Learn some of the easy ways to
increase your email open rates. Join us
on May 10, 2019, 7 PM PST for an
interactive discussion with our experts.
A/B testing
Continuous A/B test:
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Version B has a higher open rate
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Version A Version B
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%Continuous A/B test:
Save my seat
Version A Version B
Save my seat
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%Continuous A/B test:
Save my seat
Version A Version B
Save my seat
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
MEASURING THE SUCCESS OF A/B TEST
A/B testing
Consider an example of A/B test, where Linda has set up two variations of the email campaign
Continuous A/B test:
Save my seat
Version A Version B
Save my seat
Version A has a higher open rate
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open rates.
Join us on May 10, 2019, 7 PM PST for an interactive discussion
with our experts.
Save my seat
A/B testing
Continuous A/B test:
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Version B
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version A
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open rates.
Join us on May 10, 2019, 7 PM PST for an interactive discussion
with our experts.
Save my seat
A/B testing
Continuous A/B test:
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Version B
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version A
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
MEASURING THE SUCCESS OF A/B TEST
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open rates.
Join us on May 10, 2019, 7 PM PST for an interactive discussion
with our experts.
Save my seat
A/B testing
Continuous A/B test:
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Version B
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version A
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
A/B testing
Continuous A/B test:
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Version B
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version A
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
A/B testing
Continuous A/B test:
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
Version B
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version A
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
MEASURING THE SUCCESS OF A/B TEST
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version B
Version AFrom: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your
email open rates. Join us on May 10, 2019, 7
PM PST for an interactive discussion with our
experts.
Save my seat
Version A
A/B testing
Continuous A/B test:
Linda sends version A of the email
to 50% of recipients
And version B to the remaining
50%
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
A/B testing
Continuous A/B test:
Final output
From: Sam@xyz.com
[Webinar] Increase Your Email Open Rates
Hi Rachel,
Learn some of the easy ways to increase your email open
rates. Join us on May 10, 2019, 7 PM PST for an interactive
discussion with our experts.
Save my seat
In continuous A/B testing, we can test
various elements of the email campaign
Such as, sender's name,
Subject line, email copy, CTA, email design,
image etc.
What is email marketing?
How to optimize subject line
How to optimize subject line
Include a number in
your subject line
SUBJECT LINE
How to optimize subject line
Include a number in
your subject line
Include an emoji in
your subject line
SUBJECT LINE
According to Experian, subject line with emojis can increase open
rates by 45%.
DID YOU KNOW?
Include a number in
your subject line
Include an emoji in
your subject line
Personalize subject lines for
better open rates
How to optimize subject line
SUBJECT LINE
Personalized email messages can improve CTR and open rates as
well
DID YOU KNOW?
Source: websolutions
Include a number in
your subject line
Include an emoji in
your subject line
Prefer title case subject
lines
Personalize subject lines for
better open rates
How to optimize subject line
SUBJECT LINE
DID YOU KNOW?
For example,
•Title case: Game Of Thrones Is My Favorite Show
•Sentence case: Game of thrones is my favorite show
•Lower case: game of thrones is my favorite show
Watch the length of
your subject line (17-24
characters)
How to optimize subject line
SUBJECT LINE
According to campaign monitor, ideal length of a subject line is 17-24
characters as they are more likely to boost email open rates
Best Good Okay
17-24
characters
25-35
characters
36-48
characters
DID YOU KNOW?
Watch the length of
your subject line (17-24
characters)
Develop a sense of
urgency
How to optimize subject line
SUBJECT LINE
DID YOU KNOW?
For example,
Limited
stocks
Limited time
offer
Hurry up
Offer
expires
What is email marketing?
Optimize your email content
Optimize your email content
Send content that is relevant to customer expectation
Some of the ways to optimize email content are:
Optimize your email content
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Some of the ways to optimize email content are:
Optimize your email content
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Some of the ways to optimize email content are:
Optimize your email content
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Some of the ways to optimize email content are:
Optimize your email content
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Some of the ways to optimize email content are:
Optimize your email content
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Avoid grammatical mistakes
Some of the ways to optimize email content are:
Optimize your email content
Personalize emails for your readers
Some of the ways to optimize email content are:
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Avoid grammatical mistakes
Optimize your email content
Personalize emails for your readers
Choose the right fonts and colors for your
Some of the ways to optimize email content are:
email
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Avoid grammatical mistakes
Optimize your email content
Personalize emails for your readers
Choose the right fonts and colors for your
Build rapport with customers by sharing
insights they value
Some of the ways to optimize email content are:
email
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Avoid grammatical mistakes
Optimize your email content
Personalize emails for your readers
Choose the right fonts and colors for your
Build rapport with customers by sharing
Use recipient names
insights they value
Some of the ways to optimize email content are:
email
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Avoid grammatical mistakes
Optimize your email content
Personalize emails for your readers
Choose the right fonts and colors for your
Build rapport with customers by sharing
Use recipient names
Add a clear call-to-action at the end
insights they value
Some of the ways to optimize email content are:
email
Send content that is relevant to customer expectation
Use bullet points to make the content readable
Follow a logical structure
Use compelling images
Prefer to design emails with responsive designs
Avoid grammatical mistakes
What is email marketing?
Automating emails
• Birthdays
• Anniversaries
• Cart abandonments
• Product
recommendation
• Occasions
Automating emails
Triggered emails are sent to customers based on an event, date or user behaviour
Events User behaviourDate
Automating emails
Events User behaviourDate
Autoresponder emails are sent at frequent intervals based on the behaviour of subscribers
For example,
Triggered emails are sent to customers based on an event, date or user behaviour
Feedback
Your Amazon package has been delivered
What is email marketing?
Types of email campaigns
Types of email campaigns
Newsletter
With email newsletters, subscribers are connected and
informed about the product updates
Types of email campaigns
Newsletter
With email newsletters, subscribers are connected and
informed about the product updates
How to optimize?
• Stack your email content
• Create a compelling header
• Share different variety of useful content (videos, articles,
podcasts, webinars etc.) with recipients
• Follow a consistent schedule
For example,
Types of email campaigns
Promotional emails
Drive revenue by sending special offers through promotional
email
Types of email campaigns
Promotional emails
How to optimize?
• Personalize your campaigns
• Include time sensitive offers
• Prefer to send offer emails on holidays
For example,
Drive revenue by sending special offers through promotional
email
source: Pinterest
Types of email campaigns
Abandoned cart emails
• These emails are shared with customers who have added
products to their cart but failed to complete the
checkout process
• It is an effective way of sales recovery
Types of email campaigns
Abandoned cart emails
• These emails are shared with customers who have added
products to their cart but failed to complete the
checkout process
• It is an effective way of sales recovery
How to optimize?
• Use a simple abandoned cart email template
• Personalize your abandoned-cart recovery emails
• Send a series of email remainder
• In your email remainder, add a product image
Types of email campaigns
Abandoned cart emails
• These emails are shared with customers who have added
products to their cart but failed to complete the
checkout process
• It is an effective way of sales recovery
Email 1
Subject line: [Name], you forgot to complete your
order! 
Pre-header: You left something in your cart, can we
help?
For example
How to optimize?
• Use a simple abandoned cart email template
• Personalize your abandoned-cart recovery emails
• Send a series of email remainder
• In your email remainder, add a product image
Types of email campaigns
Abandoned cart emails
• These emails are shared with customers who have added
products to their cart but failed to complete the
checkout process
• It is an effective way of sales recovery
Email 1
Subject line: [Name], you forgot to complete your
order! 
Pre-header: You left something in your cart, can we
help?
Email 2
Subject line: Hi [Name], items in your shopping cart
are selling out quickly
Pre-header: A gentle reminder
For example
How to optimize?
• Use a simple abandoned cart email template
• Personalize your abandoned-cart recovery emails
• Send a series of email remainder
• In your email remainder, add a product image
Types of email campaigns
Abandoned cart emails
• These emails are shared with customers who have added
products to their cart but failed to complete the
checkout process
• It is an effective way of sales recovery
Email 1
Subject line: [Name], you forgot to complete your
order! 
Pre-header: You left something in your cart, can we
help?
Email 2
Subject line: Hi [Name], items in your shopping cart
are selling out quickly
Pre-header: A gentle reminder
Email 3
Subject line: [Name], 20% off on your cart! Valid until
[date]
Pre-header: Offer on your favourite product
For example
How to optimize?
• Use a simple abandoned cart email template
• Personalize your abandoned-cart recovery emails
• Send a series of email remainder
• In your email remainder, add a product image
Types of email campaigns
Re-engagement Campaign
• It is a series of emails sent to inactive email subscribers
• It boosts engagement and helps to maintain a high IPR
(Inbox Placement Ratio)
Types of email campaigns
Re-engagement Campaign
• It is a series of emails sent to inactive email subscribers
• It boosts engagement and helps to maintain a high IPR
(Inbox Placement Ratio)
How to optimize?
• Prefer gamification to re-engage subscribers
• Prefer subject lines like “We have been missing you” or “Did
we do something wrong”
• Run a poll or competition to re-engage with your subscribers
For example,
Source: GetResponse
What is email marketing?
How to engage with new subscribers
How to engage with new subscribers
• Thank your subscribers for joining
XYZ
Hi Sam,
Thank you for subscribing.
Below is a discount code for you
Do not forget to use the code when you make a
purchase on our website
If there’s anything we can do to make your experience
better, please let us know and email us here, and if you
want to know our privacy policy, kindly refer to the
link below
Use Promo code *****
Click here
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
XYZ
Poor example: Thanks for joining – Here’s what’s on sale
Good example: Save on your first order
Source: entrepreneur
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
• Know the ideal time to message them
XYZ
Time sent
Received – 09:00 A.M. on weekend
Received – 09:00 A.M. on weekday
x
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
• Know the ideal time to message them
• Avoid the 'no-reply' sender name
XYZ
According to HubSpot, most customers do not open
emails from unfamiliar senders (like
noreply@xyz.com)
??
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
• Know the ideal time to message them
• Avoid the 'no-reply' sender name
• Let your subscribers know your company’s
XYZ
Hi Sam,
Thank you for subscribing.
Below is a discount code for you
Do not forget to use the code when you make a
purchase on our website
If there’s anything we can do to make your experience
better, please let us know and email us here, and if you
want to know our privacy policy, kindly refer to the
link below
Use Promo code *****
Click here
privacy policy
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
• Know the ideal time to message them
• Avoid the 'no-reply' sender name
• Let your subscribers know your company’s
• Personalize your emails
XYZ
Hi Sam,
Thank you for subscribing.
Below is a discount code for you
Do not forget to use the code when you make a
purchase on our website
If there’s anything we can do to make your experience
better, please let us know and email us here, and if you
want to know our privacy policy, kindly refer to the
link below
Use Promo code *****
Click here
privacy policy
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
• Know the ideal time to message them
• Avoid the 'no-reply' sender name
• Let your subscribers know your company’s privacy
policy
• Personalize your emails
• Prefer attractive email design
XYZ
privacy policy
How to engage with new subscribers
• Thank your subscribers for joining
• Create clear and compelling subject line
• Know the ideal time to message them
• Avoid the 'no-reply' sender name
• Let your subscribers know your company’s privacy
policy
• Personalize your emails
• Prefer attractive email design
• Include an unsubscribe link
XYZ
Hi Sam,
Thank you for subscribing.
Below is a discount code for you
Do not forget to use the code when you make a
purchase on our website
If there’s anything we can do to make your experience
better, please let us know and email us here, and if you
want to know our privacy policy, kindly refer to the
link below
Use Promo code *****
Click here Unsubscribe
privacy policy
What is email marketing?
Email marketing tools
Email marketing tools
1
2
3
6
4
5
What is email marketing?
Demo
Email marketing tools
• we can show a basic demo on how to create and send a newsletter
• We can also show a sample email of newsletter (slide 105), promotional emails (slide 107), abandonment cart emails
(slide 112)and re-engagement emails (slide 114)
What is email marketing?
Checklist
Checklist
 Create interesting subject lines as they boost your email open rates
 Keep your content relevant and consistent with your brand
 Check the sender name
 Personalize your subject line and email copy text
 Always include an unsubscribe link in emails
 Use A/B testing for better results
 Use welcome emails to build good customer relationships
 Segment your list (based on user behaviour)
 Ask your subscribers to update their preferences
Checklist
 Include features such as countdown timers and live polls
 Choose the right email frequency
 Reward subscribers
 Optimize your emails for mobile
 Create a time-saving email marketing schedule
 Making email footer and header informative
 Avoid spam filters
 Measure and analyse results
Key Takeaways
Key Takeaways
Email Marketing | Email Marketing Tutorial | What Is Email Marketing & How Does It Work |Simplilearn

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Email Marketing | Email Marketing Tutorial | What Is Email Marketing & How Does It Work |Simplilearn

  • 1.
  • 2. Why email marketing? Linda is the owner of an e-commerce company
  • 3. Why email marketing? How am I going to solve this problem? Customers sign up But, don’t purchase a product And she isn’t able to convert her leads into customers
  • 4. Why email marketing? Why don’t you try EMAIL MARKETING? You can boost your sales funnel with the help of email marketing Email campaign Website visit Product purchase
  • 5. Why email marketing? Also, it is an efficient way to generate high ROI (Return On Investment)
  • 6. Why email marketing? Is email marketing expensive?Also, it is an efficient way to generate high ROI (Return On Investment)
  • 7. Why email marketing? Email marketing is neither expensive nor time consuming GIF credits: Loding.io Is email marketing expensive?Also, it is an efficient way to generate high ROI (Return On Investment)
  • 8. Why email marketing? Email marketing is neither expensive nor time consuming GIF credits: Loding.io Can you explain email marketing in detail?Also, it is an efficient way to generate high ROI (Return On Investment)
  • 9. Why email marketing? Can you explain email marketing in detail? Certainly!
  • 10. . What’s in it for you?  What is email marketing?  Email marketing setup  Benefits of email marketing  A/B testing  Automating emails  Types of email campaigns  How to engage new users  Demo
  • 11. What is email marketing? What is email marketing?
  • 12. What is email marketing? It is an effective way to convert leads into sales by sending personalized emails to targeted audience It can also be used to remarket pre-qualified leads
  • 13. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy
  • 14. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Customers recognize their problems after which you can educate them on how your brand can solve them
  • 15. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy 5 important skincare products that everyone should have Learn more on xyz products -> Example - Share newsletter with customers
  • 16. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Customer is focused on searching for relevant products (solutions) and compares the product with similar ones
  • 17. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Example – Send relevant emails to promote your product Discover the perfect moisturizer for your skin This product: • Smoothens your skin • Hydrates your skin • Contains SPF 20
  • 18. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Encourage your customers to purchase the product by giving offers
  • 19. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Example – Give discounts via emails and encourage your customers to purchase your product 20% off on this moisturizer till [DATE]! SHOP NOW!
  • 20. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Nurture your relationship with customers to ensure they remain loyal to your brand
  • 21. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Example – Send emails to only active customers Buy a combo pack of facial kit at just $39 and get a sunscreen worth $10 for free SHOP NOW! Exclusive offer just for you
  • 22. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Note: Customer promotes your brand with friends Convert your active customers into brand advocates
  • 23. What is email marketing? Email marketing is effective at every stage of the customer lifecycle Awareness Consideration Purchase Retention Advocacy Example – Send emails to customers to promote your products I’m donating all the profits from the sales of my website’s Lip care product in order to educate poor children If you are interested, buy a lip care product from my website and help the needy LET’S FOCUS ON SAVING LIVES TODAY Share with your friends
  • 24. What is email marketing? Email marketing setup
  • 25. Email marketing setup Identify target audience and create segments Create campaigns and set an appropriate call to action Send campaigns immediately or schedule a time Test your emails before sending Analyze performance (open rate, CTR rate, response and rate) and optimize campaigns
  • 26. Email marketing setup • Creating Lists • Adding Contacts to Lists • Creating Your Campaign – campaign name and type • Selecting the list (either we can send it to all contacts or we can select the recipient list) • choose a format for your campaign • Modifying the template and updating the subject line (adjusting line height, background color, padding, and more by using the “Options” feature) • Finally, we can send email campaign We can show a demo on how to create basic email campaign here
  • 27. Email marketing setup Identify target audience and create segments Create campaigns and set an appropriate call to action Send campaigns immediately or schedule a time Test your emails before sending Analyze performance (open rate, CTR rate, response and rate) and optimize campaigns ???
  • 28. Email marketing setup Reply Rate Click-Through RateOpen Rate Response Rate Open rate = Emails opened Emails sent – Emails bounced Response rate = Clicks Open rates It is the percentage of the total number of recipients who opened an email campaign It is the percentage of the number of recipients who responded to the email campaign Lorem ipsum CTR= Clicks Delivered emails x 100% It is the percentage of recipients that have clicked on CTA in your email message Click through rate
  • 29. Email marketing setup Reply Rate Click-Through RateOpen Rate Response Rate Open rate = Emails opened Emails sent – Emails bounced Response rate = Clicks Open rates It is the percentage of the total number of recipients who opened an email campaign It is the percentage of the number of recipients who responded to the email campaign It is the percentage of recipients that have clicked on CTA in your email message Click through rate CTR= Number of delivered emails Number of clicks-throughs
  • 30. Email marketing setup Reply Rate Click-Through RateOpen Rate Response Rate Open rate = Emails opened Emails sent – Emails bounced It is the percentage of the total number of recipients who opened an email campaign It is the percentage of the total recipients who clicked on the link of your email campaign and completed an action CTR= It is the percentage of recipients that have clicked on CTA in your email message Click through rate Response rate = Number of actions taken Number of emails delivered Number of clicks-throughs Number of delivered emails
  • 31. What is email marketing? Benefits of email marketing
  • 32. Benefits of email marketing Cost-effective
  • 33. Benefits of email marketing Time-savingCost-effective
  • 34. Benefits of email marketing Cost-effective Time-saving Real-time marketing
  • 35. Benefits of email marketing Time-saving Less intrusiveCost-effective Real-time marketing
  • 36. Benefits of email marketing Time-saving Less intrusive Builds credibility Cost-effective Real-time marketing
  • 37. Benefits of email marketing Time-saving Less intrusive Builds credibility Increases visibility and brand awareness Cost-effective Real-time marketing
  • 38. Benefits of email marketing Time-saving Less intrusive Builds credibility Increases visibility and brand awareness Easy way to track ROI Cost-effective Real-time marketing
  • 39. What is email marketing? A/B testing
  • 40. A/B testing In email marketing, gaining high open rates and click-through rates will result in more website visitors and sales That’s great! But how do you make it possible?
  • 41. A/B testing In email marketing, gaining high open rates and click-through rates will result in more website visitors and sales It can be done through A/B testing That’s great! But how do you make it possible?
  • 42. A/B testing A/B testing is a method to analyze which of the two email campaign strategy is most effective in terms of high open rates and click rates A B
  • 43. A/B testing A/B testing is a method to analyze which of the two email campaign strategy is most effective in terms of high open rates and click rates A B For better results, A/B testing can be done on the following • Subject line • Email content
  • 44. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign • The subject line and email content are the most important elements in email marketing • When a subject line and email content is interesting, it results in high open rates
  • 45. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign
  • 46. A/B testing Now, let me send 2 different subject lines to test which one generates more open rate A/B test 1: Linda sends version A of the email to 50% of recipients And version B to the remaining 50% 3 Important Strategies To Increase Your Open Rate Three Important Strategies To Increase Your Open Rate
  • 47. A/B testing Now, let me send 2 different subject lines to test which one generates more open rate A/B test 1: Linda sends version A of the email to 50% of recipients And version B to the remaining 50% 3 Important Strategies To Increase Your Open Rate Three Important Strategies To Increase Your Open Rate MEASURING THE SUCCESS OF A/B TEST
  • 48. A/B testing Now, let me send 2 different subject lines to test which one generates more open rate A/B test 1: 3 Important Strategies To Increase Your Open Rate Three Important Strategies To Increase Your Open Rate Version A has a higher open rate
  • 49. A/B testing Linda sends version A of the email to 50% of recipients And version B to the remaining 50% $80 today but $90 tomorrow $80 today, $90 tomorrow Now, let me send 2 different subject lines to test which one generates more open rate A/B test 2:
  • 50. A/B testing Linda sends version A of the email to 50% of recipients And version B to the remaining 50% $80 today but $90 tomorrow $80 today, $90 tomorrow Now, let me send 2 different subject lines to test which one generates more open rate A/B test 2: MEASURING THE SUCCESS OF A/B TEST
  • 51. A/B testing $80 today but $90 tomorrow $80 today, $90 tomorrow Now, let me send 2 different subject lines to test which one generates more open rate A/B test 2: Version B has a higher open rate
  • 52. A/B testing Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Uh-oh, your prescription is expiring Your prescription is expiring Now, let me send 2 different subject lines to test which one generates more open rate A/B test 3:
  • 53. A/B testing Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Uh-oh, your prescription is expiring Your prescription is expiring Now, let me send 2 different subject lines to test which one generates more open rate A/B test 3: MEASURING THE SUCCESS OF A/B TEST
  • 54. A/B testing Uh-oh, your prescription is expiring Your prescription is expiring Now, let me send 2 different subject lines to test which one generates more open rate A/B test 3: Version A has a higher open rate
  • 55. Version A has a higher open rate A/B testing Uh-oh, your prescription is expiring Your prescription is expiring Now, let me send 2 different subject lines to test which one generates more open rate A/B test 3: In order to keep improving your email rates, you need to do continuous experiments Which means continuous A/B testing
  • 56. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name Subject line, email copy, CTA, email design, image etc. Continuous A/B test: Version A Version B
  • 57. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign Linda sends version A of the email to 50% of recipients And version B to the remaining 50% In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Continuous A/B test: From: Sam@xyz.com From: noreply@xyz.com
  • 58. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign Linda sends version A of the email to 50% of recipients And version B to the remaining 50% In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Continuous A/B test: From: Sam@xyz.com From: noreply@xyz.com MEASURING THE SUCCESS OF A/B TEST
  • 59. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Continuous A/B test: From: Sam@xyz.com From: noreply@xyz.com Version A has a higher open rate
  • 60. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Continuous A/B test: [Webinar] Increase Your Email Open Rates Webinar: Increase Your Email Open Rates From: Sam@xyz.com Linda sends version A of the email to 50% of recipients And version B to the remaining 50%
  • 61. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Continuous A/B test: [Webinar] Increase Your Email Open Rates Webinar: Increase Your Email Open Rates From: Sam@xyz.com Linda sends version A of the email to 50% of recipients And version B to the remaining 50% MEASURING THE SUCCESS OF A/B TEST
  • 62. A/B testing Continuous A/B test: Version A has a higher open rate [Webinar] Increase Your Email Open Rates Webinar: Increase Your Email Open Rates From: Sam@xyz.com In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 63. A/B testing Continuous A/B test: From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Version B has a higher open rate In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Hi, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Version A Version B
  • 64. A/B testing Continuous A/B test: From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Version B has a higher open rate In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Hi, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Version A Version B MEASURING THE SUCCESS OF A/B TEST
  • 65. Hi, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. A/B testing Continuous A/B test: From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Version B has a higher open rate In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. Version A Version B
  • 66. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign Linda sends version A of the email to 50% of recipients And version B to the remaining 50%Continuous A/B test: Save my seat Version A Version B Save my seat From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 67. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign Linda sends version A of the email to 50% of recipients And version B to the remaining 50%Continuous A/B test: Save my seat Version A Version B Save my seat In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. MEASURING THE SUCCESS OF A/B TEST
  • 68. A/B testing Consider an example of A/B test, where Linda has set up two variations of the email campaign Continuous A/B test: Save my seat Version A Version B Save my seat Version A has a higher open rate In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts.
  • 69. Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat A/B testing Continuous A/B test: Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Version B From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version A In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 70. Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat A/B testing Continuous A/B test: Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Version B From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version A In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. MEASURING THE SUCCESS OF A/B TEST
  • 71. Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat A/B testing Continuous A/B test: Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Version B From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version A In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 72. A/B testing Continuous A/B test: Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Version B From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version A In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 73. A/B testing Continuous A/B test: Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Linda sends version A of the email to 50% of recipients And version B to the remaining 50% Version B From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version A In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc. MEASURING THE SUCCESS OF A/B TEST
  • 74. Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version B Version AFrom: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat Version A A/B testing Continuous A/B test: Linda sends version A of the email to 50% of recipients And version B to the remaining 50% From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 75. A/B testing Continuous A/B test: Final output From: Sam@xyz.com [Webinar] Increase Your Email Open Rates Hi Rachel, Learn some of the easy ways to increase your email open rates. Join us on May 10, 2019, 7 PM PST for an interactive discussion with our experts. Save my seat In continuous A/B testing, we can test various elements of the email campaign Such as, sender's name, Subject line, email copy, CTA, email design, image etc.
  • 76. What is email marketing? How to optimize subject line
  • 77. How to optimize subject line Include a number in your subject line SUBJECT LINE
  • 78. How to optimize subject line Include a number in your subject line Include an emoji in your subject line SUBJECT LINE
  • 79. According to Experian, subject line with emojis can increase open rates by 45%. DID YOU KNOW?
  • 80. Include a number in your subject line Include an emoji in your subject line Personalize subject lines for better open rates How to optimize subject line SUBJECT LINE
  • 81. Personalized email messages can improve CTR and open rates as well DID YOU KNOW? Source: websolutions
  • 82. Include a number in your subject line Include an emoji in your subject line Prefer title case subject lines Personalize subject lines for better open rates How to optimize subject line SUBJECT LINE
  • 83. DID YOU KNOW? For example, •Title case: Game Of Thrones Is My Favorite Show •Sentence case: Game of thrones is my favorite show •Lower case: game of thrones is my favorite show
  • 84. Watch the length of your subject line (17-24 characters) How to optimize subject line SUBJECT LINE
  • 85. According to campaign monitor, ideal length of a subject line is 17-24 characters as they are more likely to boost email open rates Best Good Okay 17-24 characters 25-35 characters 36-48 characters DID YOU KNOW?
  • 86. Watch the length of your subject line (17-24 characters) Develop a sense of urgency How to optimize subject line SUBJECT LINE
  • 87. DID YOU KNOW? For example, Limited stocks Limited time offer Hurry up Offer expires
  • 88. What is email marketing? Optimize your email content
  • 89. Optimize your email content Send content that is relevant to customer expectation Some of the ways to optimize email content are:
  • 90. Optimize your email content Send content that is relevant to customer expectation Use bullet points to make the content readable Some of the ways to optimize email content are:
  • 91. Optimize your email content Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Some of the ways to optimize email content are:
  • 92. Optimize your email content Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Some of the ways to optimize email content are:
  • 93. Optimize your email content Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Some of the ways to optimize email content are:
  • 94. Optimize your email content Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Avoid grammatical mistakes Some of the ways to optimize email content are:
  • 95. Optimize your email content Personalize emails for your readers Some of the ways to optimize email content are: Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Avoid grammatical mistakes
  • 96. Optimize your email content Personalize emails for your readers Choose the right fonts and colors for your Some of the ways to optimize email content are: email Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Avoid grammatical mistakes
  • 97. Optimize your email content Personalize emails for your readers Choose the right fonts and colors for your Build rapport with customers by sharing insights they value Some of the ways to optimize email content are: email Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Avoid grammatical mistakes
  • 98. Optimize your email content Personalize emails for your readers Choose the right fonts and colors for your Build rapport with customers by sharing Use recipient names insights they value Some of the ways to optimize email content are: email Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Avoid grammatical mistakes
  • 99. Optimize your email content Personalize emails for your readers Choose the right fonts and colors for your Build rapport with customers by sharing Use recipient names Add a clear call-to-action at the end insights they value Some of the ways to optimize email content are: email Send content that is relevant to customer expectation Use bullet points to make the content readable Follow a logical structure Use compelling images Prefer to design emails with responsive designs Avoid grammatical mistakes
  • 100. What is email marketing? Automating emails
  • 101. • Birthdays • Anniversaries • Cart abandonments • Product recommendation • Occasions Automating emails Triggered emails are sent to customers based on an event, date or user behaviour Events User behaviourDate
  • 102. Automating emails Events User behaviourDate Autoresponder emails are sent at frequent intervals based on the behaviour of subscribers For example, Triggered emails are sent to customers based on an event, date or user behaviour Feedback Your Amazon package has been delivered
  • 103. What is email marketing? Types of email campaigns
  • 104. Types of email campaigns Newsletter With email newsletters, subscribers are connected and informed about the product updates
  • 105. Types of email campaigns Newsletter With email newsletters, subscribers are connected and informed about the product updates How to optimize? • Stack your email content • Create a compelling header • Share different variety of useful content (videos, articles, podcasts, webinars etc.) with recipients • Follow a consistent schedule For example,
  • 106. Types of email campaigns Promotional emails Drive revenue by sending special offers through promotional email
  • 107. Types of email campaigns Promotional emails How to optimize? • Personalize your campaigns • Include time sensitive offers • Prefer to send offer emails on holidays For example, Drive revenue by sending special offers through promotional email source: Pinterest
  • 108. Types of email campaigns Abandoned cart emails • These emails are shared with customers who have added products to their cart but failed to complete the checkout process • It is an effective way of sales recovery
  • 109. Types of email campaigns Abandoned cart emails • These emails are shared with customers who have added products to their cart but failed to complete the checkout process • It is an effective way of sales recovery How to optimize? • Use a simple abandoned cart email template • Personalize your abandoned-cart recovery emails • Send a series of email remainder • In your email remainder, add a product image
  • 110. Types of email campaigns Abandoned cart emails • These emails are shared with customers who have added products to their cart but failed to complete the checkout process • It is an effective way of sales recovery Email 1 Subject line: [Name], you forgot to complete your order!  Pre-header: You left something in your cart, can we help? For example How to optimize? • Use a simple abandoned cart email template • Personalize your abandoned-cart recovery emails • Send a series of email remainder • In your email remainder, add a product image
  • 111. Types of email campaigns Abandoned cart emails • These emails are shared with customers who have added products to their cart but failed to complete the checkout process • It is an effective way of sales recovery Email 1 Subject line: [Name], you forgot to complete your order!  Pre-header: You left something in your cart, can we help? Email 2 Subject line: Hi [Name], items in your shopping cart are selling out quickly Pre-header: A gentle reminder For example How to optimize? • Use a simple abandoned cart email template • Personalize your abandoned-cart recovery emails • Send a series of email remainder • In your email remainder, add a product image
  • 112. Types of email campaigns Abandoned cart emails • These emails are shared with customers who have added products to their cart but failed to complete the checkout process • It is an effective way of sales recovery Email 1 Subject line: [Name], you forgot to complete your order!  Pre-header: You left something in your cart, can we help? Email 2 Subject line: Hi [Name], items in your shopping cart are selling out quickly Pre-header: A gentle reminder Email 3 Subject line: [Name], 20% off on your cart! Valid until [date] Pre-header: Offer on your favourite product For example How to optimize? • Use a simple abandoned cart email template • Personalize your abandoned-cart recovery emails • Send a series of email remainder • In your email remainder, add a product image
  • 113. Types of email campaigns Re-engagement Campaign • It is a series of emails sent to inactive email subscribers • It boosts engagement and helps to maintain a high IPR (Inbox Placement Ratio)
  • 114. Types of email campaigns Re-engagement Campaign • It is a series of emails sent to inactive email subscribers • It boosts engagement and helps to maintain a high IPR (Inbox Placement Ratio) How to optimize? • Prefer gamification to re-engage subscribers • Prefer subject lines like “We have been missing you” or “Did we do something wrong” • Run a poll or competition to re-engage with your subscribers For example, Source: GetResponse
  • 115. What is email marketing? How to engage with new subscribers
  • 116. How to engage with new subscribers • Thank your subscribers for joining XYZ Hi Sam, Thank you for subscribing. Below is a discount code for you Do not forget to use the code when you make a purchase on our website If there’s anything we can do to make your experience better, please let us know and email us here, and if you want to know our privacy policy, kindly refer to the link below Use Promo code ***** Click here
  • 117. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line XYZ Poor example: Thanks for joining – Here’s what’s on sale Good example: Save on your first order Source: entrepreneur
  • 118. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line • Know the ideal time to message them XYZ Time sent Received – 09:00 A.M. on weekend Received – 09:00 A.M. on weekday x
  • 119. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line • Know the ideal time to message them • Avoid the 'no-reply' sender name XYZ According to HubSpot, most customers do not open emails from unfamiliar senders (like noreply@xyz.com) ??
  • 120. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line • Know the ideal time to message them • Avoid the 'no-reply' sender name • Let your subscribers know your company’s XYZ Hi Sam, Thank you for subscribing. Below is a discount code for you Do not forget to use the code when you make a purchase on our website If there’s anything we can do to make your experience better, please let us know and email us here, and if you want to know our privacy policy, kindly refer to the link below Use Promo code ***** Click here privacy policy
  • 121. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line • Know the ideal time to message them • Avoid the 'no-reply' sender name • Let your subscribers know your company’s • Personalize your emails XYZ Hi Sam, Thank you for subscribing. Below is a discount code for you Do not forget to use the code when you make a purchase on our website If there’s anything we can do to make your experience better, please let us know and email us here, and if you want to know our privacy policy, kindly refer to the link below Use Promo code ***** Click here privacy policy
  • 122. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line • Know the ideal time to message them • Avoid the 'no-reply' sender name • Let your subscribers know your company’s privacy policy • Personalize your emails • Prefer attractive email design XYZ privacy policy
  • 123. How to engage with new subscribers • Thank your subscribers for joining • Create clear and compelling subject line • Know the ideal time to message them • Avoid the 'no-reply' sender name • Let your subscribers know your company’s privacy policy • Personalize your emails • Prefer attractive email design • Include an unsubscribe link XYZ Hi Sam, Thank you for subscribing. Below is a discount code for you Do not forget to use the code when you make a purchase on our website If there’s anything we can do to make your experience better, please let us know and email us here, and if you want to know our privacy policy, kindly refer to the link below Use Promo code ***** Click here Unsubscribe privacy policy
  • 124. What is email marketing? Email marketing tools
  • 126. What is email marketing? Demo
  • 127. Email marketing tools • we can show a basic demo on how to create and send a newsletter • We can also show a sample email of newsletter (slide 105), promotional emails (slide 107), abandonment cart emails (slide 112)and re-engagement emails (slide 114)
  • 128. What is email marketing? Checklist
  • 129. Checklist  Create interesting subject lines as they boost your email open rates  Keep your content relevant and consistent with your brand  Check the sender name  Personalize your subject line and email copy text  Always include an unsubscribe link in emails  Use A/B testing for better results  Use welcome emails to build good customer relationships  Segment your list (based on user behaviour)  Ask your subscribers to update their preferences
  • 130. Checklist  Include features such as countdown timers and live polls  Choose the right email frequency  Reward subscribers  Optimize your emails for mobile  Create a time-saving email marketing schedule  Making email footer and header informative  Avoid spam filters  Measure and analyse results