Personal Information
Organización/Lugar de trabajo
Macedonia Macedonia, the Former Yugoslav Republic of
Ocupación
Call Center Manager / Customer care officer
Sector
Telecom / Mobile
Acerca de
Many years experience in IT department with detecting and solving computer problems (software and hardware), Network and Domain troubleshooting, Active directory...
I had attend official Microsoft courses for system administrator - MCSA.
I have ability for fast problems detection, as well as solving them in most professional and friendly way, leaving the customers positive impression.
Highly adaptable person who performs well under pressure. Skilled at Customer Relationship Management software, data management and routine reporting that, when coupled with fantastic people skills, allows for the optimization of customer service and sales.
My goal is to constantly reach for the betterment ...