The document discusses challenges with implementing new B2B ecommerce technologies and processes. It warns against building old processes around new technologies or assuming digital customers have the same purchase paths as offline buyers. It also recommends going beyond B2C best practices. The document provides poll results on ecommerce topics like important features and challenges. It outlines a strategy for ecommerce projects including defining goals, evaluating processes, working on data, building and releasing in stages, and testing and refining.