1. Diploma Project Management
Captain Cook College
Sharon Boyle

2. 1. Plan communications processes
2. Manage project information
3. Assess communications management
outcomes

3.  Establish requirements & level of authority
the PM has
 Who needs to know what through out project
 What we need to keep
 Establish & maintain project management
information system (PMIS)

4.  PMIS
 Stakeholder analysis
 Data Vs Information Vs Knowledge Vs
Wisdom
 Paper based system
 Databases
 Analysis
 Integrated system

5.  Data are raw facts
 Information is facts with context &
perspective
 Knowledge is information with guidance for
action.
 Wisdom is understanding which knowledge to
use for what purpose.

6.  Complete the questions in LMS
 Prepare a communication management plan
for a specific project- Fred’s shed or similar
 Stakeholder analysis

7.  Activity 1 & 2
 Discuss results for Activity 1 & 2
 Written & Oral sections
 Discussed outstanding assessments
 Discussed & began Communications
Assessment Item due 19 October
 Complete outstanding assessments ?

8.  Read the question –
◦ nice answer but to wrong question!
 Managing Stakeholders expectations
◦ Let’s discuss
 Communication through project lifecycle
◦ Let’s discuss

9. ◦ Stakeholder analysis – find template UTS & others
◦ PMIS – see slide 13 from last week
◦ Appropriate strategies to
 generate,
 gather,
 store,
 retrieve project information –processes related to PMIS
◦ Process to ensure
 quality & accuracy of data
 (think revisions & Quality Control)
◦ Identify communication networks –
 identify the communication networks for Fred’s shed
◦ Project close out and storage procedures
 How are we filing all this information?
◦ Circulated 27 September

11. The questions to be asked of a PMIS
 Where does the information go?
 How do we find it again?
 Is it up to date?
 How will we know if it is up to date?
 Who has to know what?
◦ RACI
◦ Stakeholder analysis
 Who else has to know?

12. How to assess the communications outcomes -
these should be structured into your comms
management plan
◦ Who keeps it?
◦ Where is it kept?
◦ Was it useful?
◦ Can we improve things?
◦ What lessons can we learn from this project & the
processes we applied?
◦ Who else needs to know about these lessons learnt?

13.  Powerpoint pres.
◦ Last week’s revision
◦ Last week’s progress
◦ Some feedback re LMS quizzes
Morning Tea
 More about the Communication Plan Assessment item
 Complete assessment items
 Individual consultations re assessments
Lunch
 Complete assessment items – do what you
haven’t yet finished