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The Anatomy of a Successful
Email Marketing Campaign
Nathan
Teplow
And How it Fits Into Your Overall Marketing
Strategy
Today’s Agenda
Why Email Marketing
Keys to Effective Campaigns
Group Workshop
Group Discussion
5 Misconceptions About Email Marketing
Questions
Why Email Marketing?
Why Email Marketing?
 Hyper-targeted
 Personalized
 Measurable
 Quick results
 Reach contacts on-the-go
 Triggerable
Statistics
 73% of marketers agree email marketing is core
to their business
 20% of marketers say that their primary revenue
source is directly linked to email operations
 69.7% of US Internet users prefer to
communicate with businesses using email
Keys to Successful Campaign
Keys to Successful Email
Campaigns
Operational Content
Operational
Keys  Effective
segmentation
 Responsive template
design
72% of all US adults send or
receive personal emails via
their smartphone at least
weekly
Operational
Keys  Effective
segmentation
 Responsive template
design
 No colored
background
 Avoid spam triggers
 “Free”, “Deal”, “Offer”,
shortened links
 Establish tracking
metrics before
Content Keys
 Always deliver value
 Be authentic
 Test, test & test
 Short subject lines
 Get to the point
Workshop
Anatomy of an Effective Email
Campaign
1. Define goals and metrics
2. Determine your segments
3. Map out your email touches
4. Draft your emails
5. Setup & test
6. Track, report & re-visit
Workshop Instructions
Design an email program to help solve the problem
you’ve been assigned. The program should consist of
an overview of your strategy, example email (with
content, subject line, sender name), segmentation
strategy, tracking mechanisms and any other info that
you feel is important.
 Think about what other touch points or marketing
strategies you may be able to complement your
campaign
 30 minutes to design program
 10 minutes for each team to present
Group 1 – Customer Acquisition
You’re on the marketing team for a company that
sells marketing automation software.
(Let’s call them Hubketoqua).
You have a list of names and email addresses of
5,000 people who are subscribed to your blog.
Design an email program over the course of 3
months to convert these contacts to leads, MQLs
and eventually customers.
Group 2 – Upsell Campaign
You’re on the marketing team for a company that
sells marketing automation software.
(Let’s call them MarkeloSpot).
You realize that only 20% of your customers are
using the premium level of your software, which
gives them increased reporting capabilities and
more advanced automation, but costs an extra
$1,000 per month.
Design an email program over the course of 3
months to help drive a greater adoption of this
premium level.
Group 3 – Customer Success
You’re on the marketing team for a company that sells
marketing automation software.
(Let’s call them EloHubketo).
You have a brand new interface for building workflows
that is being launched to all customers in 3 months.
This update also requires your customers to go back
and edit some of their previous workflows.
Design an email campaign leading up to the go-live
date that ensures all customers know of this change,
are prepared to use the new interface to continue
building workflows and that they make all necessary
changes to affected workflows.
5 Misconceptions About Email
Marketing
Misconception #1
More Opens = More Clicks
 Opens: 460 (27.1%)
 Clicks: 64 (3.8%)
 Clicks/open: 13.9%
 Opens: 412 (24.3%)
 Clicks: 80 (4.7%)
 Clicks/open: 19.4%
Misconception #2
Need pretty images
Misconception #3
Need to use marketing-speak
Misconception #4
Avoid unsubscribes at all costs
Misconception #5
You need to do a newsletter
Questions & Thank You!
Nathan Teplow
nteplow@gmail.com
617-872-3348
@nteplow

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The Anatomy of a Successful Email Marketing Campaign

  • 1. The Anatomy of a Successful Email Marketing Campaign Nathan Teplow And How it Fits Into Your Overall Marketing Strategy
  • 2. Today’s Agenda Why Email Marketing Keys to Effective Campaigns Group Workshop Group Discussion 5 Misconceptions About Email Marketing Questions
  • 4. Why Email Marketing?  Hyper-targeted  Personalized  Measurable  Quick results  Reach contacts on-the-go  Triggerable
  • 5. Statistics  73% of marketers agree email marketing is core to their business  20% of marketers say that their primary revenue source is directly linked to email operations  69.7% of US Internet users prefer to communicate with businesses using email
  • 7. Keys to Successful Email Campaigns Operational Content
  • 9. 72% of all US adults send or receive personal emails via their smartphone at least weekly
  • 10. Operational Keys  Effective segmentation  Responsive template design  No colored background  Avoid spam triggers  “Free”, “Deal”, “Offer”, shortened links  Establish tracking metrics before
  • 11. Content Keys  Always deliver value  Be authentic  Test, test & test  Short subject lines  Get to the point
  • 13. Anatomy of an Effective Email Campaign 1. Define goals and metrics 2. Determine your segments 3. Map out your email touches 4. Draft your emails 5. Setup & test 6. Track, report & re-visit
  • 14. Workshop Instructions Design an email program to help solve the problem you’ve been assigned. The program should consist of an overview of your strategy, example email (with content, subject line, sender name), segmentation strategy, tracking mechanisms and any other info that you feel is important.  Think about what other touch points or marketing strategies you may be able to complement your campaign  30 minutes to design program  10 minutes for each team to present
  • 15. Group 1 – Customer Acquisition You’re on the marketing team for a company that sells marketing automation software. (Let’s call them Hubketoqua). You have a list of names and email addresses of 5,000 people who are subscribed to your blog. Design an email program over the course of 3 months to convert these contacts to leads, MQLs and eventually customers.
  • 16. Group 2 – Upsell Campaign You’re on the marketing team for a company that sells marketing automation software. (Let’s call them MarkeloSpot). You realize that only 20% of your customers are using the premium level of your software, which gives them increased reporting capabilities and more advanced automation, but costs an extra $1,000 per month. Design an email program over the course of 3 months to help drive a greater adoption of this premium level.
  • 17. Group 3 – Customer Success You’re on the marketing team for a company that sells marketing automation software. (Let’s call them EloHubketo). You have a brand new interface for building workflows that is being launched to all customers in 3 months. This update also requires your customers to go back and edit some of their previous workflows. Design an email campaign leading up to the go-live date that ensures all customers know of this change, are prepared to use the new interface to continue building workflows and that they make all necessary changes to affected workflows.
  • 18. 5 Misconceptions About Email Marketing
  • 20.  Opens: 460 (27.1%)  Clicks: 64 (3.8%)  Clicks/open: 13.9%  Opens: 412 (24.3%)  Clicks: 80 (4.7%)  Clicks/open: 19.4%
  • 22.
  • 23.
  • 24.
  • 25. Misconception #3 Need to use marketing-speak
  • 27. Misconception #5 You need to do a newsletter
  • 28. Questions & Thank You! Nathan Teplow nteplow@gmail.com 617-872-3348 @nteplow

Notas del editor

  1. Quick intro on what I do – partner marketing, building campaigns to drive revenue I’m part of a big marketing team now, but do have startup experience
  2. A lot of people think that email marketing has become too saturated, that’s true to a degree, but it’s still incredibly effective.
  3. You never know what’s going to work well for you and your audience until you test Emails become habits for users – there are some emails I consistently skip over because I know I can, and there’s some that I make a point to read every time I get them. Always ask yourself “does this email create value with the people I’m sending it to” In terms of creating value, one way to do that is segmentation. There are a million ways to segment, make sure to that the email you’re sending creates value to those your segment.
  4. You never know what’s going to work well for you and your audience until you test Emails become habits for users – there are some emails I consistently skip over because I know I can, and there’s some that I make a point to read every time I get them. Always ask yourself “does this email create value with the people I’m sending it to” In terms of creating value, one way to do that is segmentation. There are a million ways to segment, make sure to that the email you’re sending creates value to those your segment.
  5. You never know what’s going to work well for you and your audience until you test Emails become habits for users – there are some emails I consistently skip over because I know I can, and there’s some that I make a point to read every time I get them. Always ask yourself “does this email create value with the people I’m sending it to” In terms of creating value, one way to do that is segmentation. There are a million ways to segment, make sure to that the email you’re sending creates value to those your segment.
  6. Quick intro on what I do – partner marketing, building campaigns to drive revenue I’m part of a big marketing team now, but do have startup experience