Dashboards By Function Powerpoint Presentation Slides

Dashboards
by Function
Your C ompany N ame

Executive Management KPI Dashboard
2
Revenue and Customer Overview – Q1 2020
Revenue
Compared to Previous Year
Revenue Actual vs Target
$0k
$100k
$200k
$300k
$400k
January February March
Last Period Current Period
# of New Customers
# of New Customers
Actual vs Target
0
10
20
30
40
88
New Customers
110
Target New Customers
80%
Target Achievement
Avg. Revenue per Customer
Avg. Revenue per
Customer Actual vs Target
$0k
$2k
$4k
$6k
$8k
CAC vs Customer Lifetime
Value (CLV)
Customer Acquisitions Cost
(CAC) Actual vs Target
x9.6
$2,144
$20,582
CAC CLV
$2,144
Actual CAC
97%
Target Achievement
$675,706
Actual Revenue
$580,460
Target Revenue
116%
Target Achievement
$2,200
Target CAC
$5,006
Target Revenue
$5,150
Actual Revenue
116%
Target Achievement
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

Executive Financial Overview Dashboard
3
Income Statement
Revenue 1,305,507 $
COGS 208,453 $
Gross Profit 1,097,054 $
OPEX 815,306 $
Sales 279,886 $
Marketing 192,710 $
IT 192,656 $
General and Admin 150,054 $
Other Income 2,130 $
Other Expenses 51,195 $
EBIT 232,684 $
Interest and Tax 38,244 $
Net Profit 194,440 $
Revenue
0%
4%
8%
12%
$0k
$50k
$100k
$150k
Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul 20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20
Growth Target Revenue
Mar 20
Revenue $99k
Operational Expenses
$0k
$50k
$100k
General Marketing Sales IT
Earnings Before Interest and Taxes
$0k
$100k
$200k
EBITA EBITA Target
84% 74% 18% 14%
Gross Profit Margin OPEX Ratio EBIT Margin Net Profit Margin

Executive Investor Relation Dashboard
4
Return on Assets
16.5%*1
Return on Equity
33.6%*2
DEBT – Equity Ratio
48.8%*3
0.20
0.23 0.24
0.18 0.17 0.16 0.16
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
0.26 0.28 0.29 0.31 0.31 0.33 0.34
Q3
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
0.76
0.63 0.59
0.68 0.64
0.72
0.49
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
*1 - Total Annual return on Asset *2 - Total Return on Equity *3 - Total Debt to Equity Ratio
Working Capital Ratio
4.8
Share Price
188 $
P/E Ratio
37.2
14 13
15 16
19
21 31
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
$122
$138 $147
$160 $167 $178 $188
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
47.4 45.3 43.4
40.1 40.2 38.2 37.2
Q3
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
Industry Benchmaric 30.4

Executive SaaS Management Dashboard
5
Paying Customers
2.3%
Chum Rate
354
Total
16 Months
Avg. Contract Duration
14
Net Gained
New and Lost Paying
Customers – Last 12 Month
Lost Paying Customer New Paying Customer
Chum Rate Paying Customer
2%
3%
4%
5
15
25
Chum
Rate
Customer
Monthly Recurring Revenue (MRR)
$356.48K
Total MRR
$26.06K
Net New MRR
$10.30K
Expansion MRR
$8K
Chumed MRR
MRR – Last 12 Month
$0k
$150k
$300k
$450k
$0k
$20k
$40k
$60k
Total
MRR
MRR
New MRR Net New MRR Expansion MRR Chumed MRR
Total MRR
CAC/ ARPU/ CLTV
$3,150
CAC
$12.96K
CLTV
4.11
CLTV to
CAC Ratio
$1,108
ARPU New
Customer
$1,007
APRU All
Customer
ARPU All/New Customers, CAC, CLTV – Last 12 Month
ARPU All Customer ARPU New Customer CAC CLTV
$0
$8,000
$16,000
$24,000
$800
$1,000
$1,200
$1,400
CACI
CLTV
ARPU
MRR Net Growth –
Last 12 Month
9% 9%
8%
5%
6%
7%
9%
8%
7%
8%
7% 7%
Feb-20
Mar-20
Apr-20
May-20
Jun-20
Jul-20
Aug-20
Sep-20
Oct-20
Nov-20
Dec-20
Jan-21
136%
YoY
0 150

Finance Cash Management Dashboard
6
Working
Capital
Cash
Conversion
Quick Ratio
0.68
Current Ratio
2.53
Cash Balance
$207,506.14
In $352,760.44
Out $120,353.56
$0k
$10k
$20k
Cash
at end of Month
0
2.5
5
Accounts Receivable Turnover Accounts Payable Turnover
Days Sales Outstanding
26
AR Turnover VS. AP Turnover
49
1k
1.5k
2k
2.5k
Days Inventory Outstanding
Inventory
Days Payable Outstanding
30
Accounts Payable by Payment Target
37k
29k
18k
7k 5k
Not Due <30 Days <60 Days <90 days >90 Days2

Financial KPI Dashboard
7
Current Working Capital
Current Assets $129,000
Cash $34,000
Accounts Receivable $59,000
Inventory $31,000
Pre – Paid Expenses $5,000
Current Liabilities $68,000
Accounts Payable $25,000
Credit Card Debt $2,000
Bank Operating Credit $27,000
Accrued Expenses $9,000
Taxes Payable $5,000
Working Capital $61,000
Current Ratio 1.90
-45 -45 -49 -52
-50
68 65
59 61 59
39 37 42 36 38
0
24
48
72
96
-120
-60
0
60
120
CCC
DSO
I
DIO
I
DPO
2017 2018 2019 2020 2021
+ - =
Cash Conversion Cycle in Days – Last 3 Years
59.0
DSO
38.0
DIO
50.0
DPO
47.0
CCC
0%
1%
2%
3%
Vendor Payment Error Rate Average Vendor Payment Error Rate
Vendor Payment Error Rate - Last 12 Months
Current Quick Stats
Quick Ratio
Current Ratio
Net Profit Margin
1.37
1.90
18%
Current Budget Variance
Projects Actual Budget Variance
Front Fairway $39,770 $36,772 $2,998
Lakeside Appartment $64,323 $72,399 $-8,076
Proactive Company $41,568 $30,290 $11,278
Total $248,532 $200,184 $48,348

Finance Profit and Loss Dashboard
8
Income Statement
Revenue 1,351,50 $
COGS 289,859 $
Gross Profit 1,061,698 $
OPEX 913,015 $
Sales 446,901 $
Marketing 225,951 $
General & Admin 240,117 $
Other Income 7,440 $
Other Expanses 18,804 $
Operating Profit (EBIT) 137,329 $
Interest and Tax 58,943 $
Net Profit 78,386 $
79%
Gross Profit Margin
68%
OPEX Ratio
30%
Operating Profit Margin
12%
Net Profit Margin
0k
100k
200k
Atcual Revenue COGS
Revenue & COGS
Month-to-Month I YTD
OPEX
Year- to- Date
49% 25% 26%
Sales Marketing General & Admin
Earning Before Interest and Taxes
0k
20k
40k
EBIT Actual EBIT Target
OPEX
0K
100K
Sales Marketing General & Admin OPEX Ratio

Financial Performance Dashboard
9
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
19%
Return On Assets
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
29%
Return On Equity
Total Assets
Current Assets
Cash
Accounts Receivable
Long-Term Assets
Total Liabilities
Inventory
Current Liabilities
Accounts Payable
Other Liabilities
Shareholder Equity
Common Stock
Current Earnings
$ 1,993,150
$ 1,433,150
$ 334,327
$ 675,518
$ 560,000
$ 1,993,150
$ 423,304
$ 780,507
$ 467,552
$ 312,955
$ 1,212,643
$ 850,000
$ 362,643
Balance Sheet
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
1.8:1
Working Capital Ratio
Q2
2019
Q3
2019
Q4
2019
Q1
2020
Q2
2020
Q3
2020
Q4
2020
0.7:1
Debt - Equity Ratio

Sales Performance Dashboard
10
358
New Customers I YTD
930,216$
Profit I YTD
1,180,357 $
Sales Revenue I YTD
12,924 $
Average Weekly Sales Revenue
247,234
Above Sales Target I YTD
Monthly Sales Growth
Accumulated Revenue Last 12 Months
13%
Targeted Sales Growth 15%
Austria,
$394,645
Germany,
$766,324
Switzerland,
$19,388
Sales Country Performance
Customer
Acquisition Cost
364 $
$363
$373
$329
$303
$309
$278
$278
$255
$249
$231
$213
$211
Customer
Lifetime Value
136 $ $46
$135
$209
$154
$232
$256
$370
$304
$303
$328
$372
$322
Average Revenue
Per Unit
100 $
$101
$98
$100
$102
$100
$99
$100
$101
$100
$109
$120
$132

Sales KPI Dashboard
11
Number of Sales New Revenue Cost Profit by Sale
125 178,125 $113,000 $521
4% 14% 8% 49% 10% 50% 49% 6%
New Generated Sales Revenue
$0K
$200K
New Customers Up/Cross-Selling
Cost Breakdown
65%
35%
Sales
$39,375
Marketing
$73,625
UP/Cross Sell
Churn
Revenue $19,594
% of
Revenue
11%
Total 33
Rate 2%
Revenue $54,435
$2,000,000
$2,250,000
$2,500,000
$2,750,000
$3,000,000
Accumulated Revenue Incremental Sales
$0 $10,000 $20,000 $30,000 $40,000
Twitter Instagram
Google Ads Search GDN
Facebook Email
Anna Kruger
Sales Revenue
$58,781
Target of $33,000 met!
Activity Score
Profit
Number of sales
8/10
$16,281
35
Tobi Schmidt
Sales Revenue
$39,188
Target of $33,000 met!
Activity Score
Profit
Number of sales
7/10
$16,933
35
Lisa Fischer
Sales Revenue
$32,063
Target of $33,000
Activity Score
Profit
Number of sales
5/10
$11,071
20
Jakob Wolf
Sales Revenue
$30,281
Target of $33,000
Activity Score
Profit
Number of sales
4.5/10
$11,071
21
Jonas Becks
Sales Revenue
$17,813
Target of $33,000
Activity Score
Profit
Number of sales
3/10
$9,769
14
Percentage above or below target Comparison to previous time period

Sales Cycle Length Dashboard
12
18.3 Days
W53
2020
W1
2020
W2
2020
W3
2020
W4
2020
W5
2020
W6
2020
W7
2020
W8
2020
W9
2020
W10
2020
W11
2020
W12
2020
W13
2020
Average Sales Cycle Length
Sales Funnel & Avg. Length of Sales Stages
3.2 days on average
3.8 days on average
7.0 days on average
4.3 days on average
Opportunities
1,478
Proposal
455
Negotiation
357
Closing
111
7%
Justin
Lead Conversion Rate 3%
3 5 7 3
Sales Cycle Length 18 Days
Jessica
4 4 10 7
Jack
3 3 4 3

Sales Conversion Rate
13
Lead Conversion Ratio
Unqualified Leads Turned into Customers
15:1
1,459
Leads
Opportunities 454
Negotiation 355
212
Proposal
97
Wins
1
3
2
1 1
3
1 1 1
2 2 2 2
1
5
1
2 2
1
2
Converted Leads -Last 30 Days
Daniel
Sales Manager 1
3%
Conversion Rate
Anna
Sales Manager 2
11%
Conversion Rate
Max
Sales Manager 3
7%
Conversion Rate
Lead-to-Opportunity Ratio
35%
Opportunity-to-Win Ratio
22%

Marketing CMO Dashboard
14
$590,333
Revenue
$393,194
Costs
$197,139
Net Income
$432
Net Income Customer
Cost per Lead
Cost per SQL
$0
$250
$500
$750
2020/02/01
2020/02/02
2020/02/03
2020/02/04
2020/02/05
2020/02/06
2020/02/07
2020/02/08
2020/02/09
2020/02/10
2020/02/11
2020/02/12
2020/02/13
2020/02/14
2020/02/15
2020/02/16
2020/02/17
2020/02/18
2020/02/19
2020/02/20
2020/02/21
2020/02/22
Cost per SQL Net Income per SQL
$0
$10
$20
$30
2020/02/01
2020/02/02
2020/02/03
2020/02/04
2020/02/05
2020/02/06
2020/02/07
2020/02/08
2020/02/09
2020/02/10
2020/02/11
2020/02/12
2020/02/13
2020/02/14
2020/02/15
2020/02/16
2020/02/17
2020/02/18
2020/02/19
2020/02/20
2020/02/21
2020/02/22
Cost per Lead Net Income per Lead
Total: $18,13 vs last Month: -5% to Target: 5%
Total: $278.66 vs last Month: -5% to Target: -0%
$0
$100
$200
2020/02/01
2020/02/02
2020/02/03
2020/02/04
2020/02/05
2020/02/06
2020/02/07
2020/02/08
2020/02/09
2020/02/10
2020/02/11
2020/02/12
2020/02/13
2020/02/14
2020/02/15
2020/02/16
2020/02/17
2020/02/18
2020/02/19
2020/02/20
2020/02/21
2020/02/22
Cost per MQL Net Income per MQL
Cost per MQL
$0
$1,000
$2,000
2020/02/01
2020/02/02
2020/02/03
2020/02/04
2020/02/05
2020/02/06
2020/02/07
2020/02/08
2020/02/09
2020/02/10
2020/02/11
2020/02/12
2020/02/13
2020/02/14
2020/02/15
2020/02/16
2020/02/17
2020/02/18
2020/02/19
2020/02/20
2020/02/21
2020/02/22
Cost per Customer Net Income per Customer
Cost per Customer
504,772
Users
21,687
Leads
3,021
MQL
1,411
SQL
456
Customer
vs last Month: 5% to Target: 2% (494,000)
vs last Month: 4% to Target: -6% (23,000)
vs last Month: 9% to Target: -3% (3,100)
vs last Month: 4% to Target: 1% (1,400)
vs last Month: 1% to Target: -3% (470)

Marketing Performance Dashboard
15
$67,619
Total Spend
VS. Total Budget
of $ 105,000
$23,661
Campaign 1
VS. Budget
of $ 25,000
$21,882
Campaign 2
VS. Budget of
$ 30,000
$22,076
Campaign 3
VS. Budget of
$ 50,000
71,680
Impressions
106
Acquisitions
$638
Cost Per Acquisition
2,203
Clicks
3.1
Click Through Rate
$1.19
Cost Per Click
CPA by Campaign
$690
$1,183
$405
Campaign 3
Campaign 2
Campaign 1
$1.37
$1.06
$1.14
Campaign 3
Campaign 2
Campaign 1
CPC by Campaign
CTR by Campaign
3.1
2.5
3.7
Campaign 1 Campaign 2 Campaign 3
Acquisitions by Campaign
Campaign 2
Campaign 3
Campaign 1
54
20
32

Marketing KPI Dashboard
16
$113,225
Total Revenue
$45,606
Profit
$67,619
Marketing Spend
$0
$500
$1,000
$1,500
W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11
By week of year
$1,068
Revenue per Acquisition
106
Acquisitions
2,203
Marketing Qualified Leads
$0k
$5k
$10k
W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11
By week of year
$638
Cost per Acquisition
CPA by channel
Search $813
Display $512
Social $476
TV $735
Fairs $793
$430
Profit per Acquisition
PPA by channel
$266
$636
$137
$266
$636
TV
Social
Search
Fairs
Display
67%
Return on Investment

Marketing Web Analytics Dashboard
17
1,702,946
Visits
92 sec
AVG. Visit Duration
3,018,398
Page Views
58.57%
Bounce Rate
1.81%
Pages Per Visit
11.04%
Goal Conversion
Sessions by Week of Year
Traffic Sources
70%
30%
New Returning
Visitors by User Type
50%
55%
60%
65%
70%
Bounce Rate by Week of Year
0K
25K
50K
75K
100K
17%
1%
49%
9%
5%
21%
Direct
Display
Social
Organic Search
Paid
Search
Referral
Conversion Rates
Channel (Top 3 vs. Bottom 3)
11%
13%
13%
Paid
Search
Referral
Organic
8%
4%
2%
Direct
Email
Display
Campaign (Top 3 vs. Bottom 3)
13%
13%
20%
Campaign 4
Campaign 2
Campaign 7
9%
4%
2%
Campaign 1
Campaign 8
Campaign 6
Landing Page (Top 3 vs. Bottom 3)
12%
14%
15%
Page 3
Page 4
Page 2
7%
4%
2%
Page 7
Page 8
Page 6

Human Resources Employee Performance Dashboard
18
3.4%
Target <3.8%
Avg Absenteeism Rate
7.7 days
Avg Yearly Absenteeism
Overtime Hours
Training Costs Overall Labor Effectiveness (OLE)
Absenteeism
4.1% 3.8%
3.4% 3.6%
3.0% 2.7%
8.6
8.0 7.9 7.8
7.3
6.6
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
10.0
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
8.0%
9.0%
10.0%
2015 2016 2017 2018 2019 2020
Absenteeism Rate Absenteeism in Days
Absenteeism over the last 5 years
$4K
$2K
$11K
$14K
$17K
1 2 3
3 - Year Occupation
$5K $5K
$11K $12K
1 2
2 - Year Occupation
Training costs by training years and duration of training
Net Costs Returns
1.5 Hrs
Avg Overtime Per Week
Yearly Avg Overtime Hours
(Per Employee)
70
75
80
85
2015 2016 2017 2018 2019 2020
2.3
1.6
1.0
1.9
0.8
26-35 36-45 46-54 <25 >55
hours
Avg Overtime by Age Group
75%
77%
79%
81%
83%
2015 2016 2017 2018 2019 2020
OLE over the Last 5 Years OLE by Department
82%
78%
75%
72%
71%
HR Sales Marketing IT Customer
Service

Human Resources Recruiting Dashboard
19
Avg Costs of Hiring by Seniority Level
Recruiting Funnel
267
Applications
134
Interviews
48
Assessments
26
Hires
50%
36%
54%
10%
Mid-Level
25%
32%
43%
Junior
Senior
12%
Add Name
Recruitment Conversion Rate
10%
Add Name Add Name
8%
Turnover Rate by Age Group
20% 16% 11% 9%
19%
27%
8%
7% 9%
12%
0%
10%
20%
30%
40%
50%
<25 26-35 36-45 46-54 >55
Voluntry Loss Involuntry Loss
Avg Time to Fill by Department (in days)
0
25
50
75
Customer Service Engineering & Data
Science
Human Resources,
Finance & Accounting
Marketing Product Management &
Design
Sales
Time to Fill Target

Human Resources Workforce Dashboard
20
Internal Mobility 2020
of all director & managing director
Roles were filled internally
47%
of all vacancies were filled internally.
41%
21 Positions
of 51 open positions were filled through
our internet recruiting initiatives.
0%
20%
40%
60%
2013 2014 2015 2016 2017 2018 2019 2020
Notices
Years at Company
46%
38%
10%
3% 3%
<25 25-35 35-45 45-55 >55
Time to Quit the Job
(Employees are most likely to leave their job
around their one year anniversary)
Notices During First Year by Age Group
(Employees under the age of 25 most likely quit their
job during their first of employment)
(58%)
(42%)
Female Male
133
187
Female to Male Ratio
12%
16%
20%
24%
28%
72%
76%
80%
84%
88%
2013 2014 2015 2016 2017 2018 2019 2020
Part-
time
Full-
time
Full-time Part-time
Part-Time vs. Full-Time Employees

Customer Service & Support Team Dashboard
21
Resolutions
Response
Time
First Call Resolution
61%
Unresolved Calls
9%
Best Day to Call
Tuesday
Avg Call Response
Time (sec)
37
0%
20%
40%
60%
Percentage
of
calls First call Second Call
Third Call or more Unresolved
29
22
31
25
36
62
55
Response
time
in
sec
Call Response Time By Weekday
0.00K
2.00K
4.00K
6.00K
Calls E-Mail Chat
Agent
First Call
Resolution
Avg Calls per
HR
Positive
Customer Feed
back
Judy Daniels 69% 4.6 86%
Kurt Boyle 63% 4.1 81%
Matt Dillon 53% 4.3 77%
Naomi White 64% 5.1 79%
Sophie McAdam 58% 4.8 83%
Top 5 Agents
Monthly
Tickets
Top
Agents

Service & Support Customer Satisfaction Dashboard
22
40%
60%
80%
100%
1.6
1.8
2
1.5
1.6
1.4
1.9
2.1
2
1.5
1.6 1.7
Passives (7-8) 171 (18%)
Detractors (0-6) 162 (17%)
Promoters (9-10) 618 (65%)
% promoters %Detractors
- 48
=
-100 100
+48 1.7
0 10
0% 100%
Net Promoter Score
On a scale of 0-10, how likely is it that you
would recommend our service to a friend?
Customer Effort Score
On a scale of 1-10, how much effort was
required to get the help you were looking for?
Customer Retention
Target >= 90%
92%

Customer Service & Support KPI Dashboard
23
Customer Satisfaction 2020
31%
40%
17%
7%
5%
Very Satisfied Satisfied Neutral
Unsatisfied Very Unsatisfied
71%
Positive
Average Time to Solve
an Issue 2020
5%
16%
79%
More than 2 hours
1-2 hours
Less than 1 hour
$62 M $65 M
$71 M $67 M $70 M $74 M
0%
20%
40%
60%
$0
$30
$60
$90
2015 2016 2017 2018 2019 2020
%
of
Support
costs
to
revenue
Revenue
in
millions
Revenue Support Costs
70%
80%
90%
100%
35K
40K
45K
50K
Answered
Calls
Requests
Requests Answered Calls
Customer Retention 2020
92%
Target >=90%
$0.00
$5.00
$10.00
$15.00
Cost Per Support Avg Cost per Support 2020
Cost Per Support 2020
81%
Avg
Requests Ans
1.02M
Total
Requests
$409M
Total
Revenue 2020
7%
% Costs
of Revenue
Request Volume vs. Service Level 2020 Revenue & Costs of Revenue 2015-2020

Procurement KPI Dashboard
24
Procurement
Manager
John Smith
Key Measures
Managed
Suppliers:
67
Managed
Spending:
$240K
New Contacts: 15
Value Added: $16K
Key Actions
Renew partner contracts with
discount
rate lower than 5%
Register top 5
Unlisted Suppliers
Reach compliance
agreement with big
company LLC
Insert
Image
Supplier Compliance Stats
8 Gold Partner
55 Silver Partner
100 Bronze Partner
Total Spending $2,113,507
Savings $96,788
Foregone Savings $52,536
5-Year-Trend
804
Suppliers
Contracted
61%
Unlisted
39%
Rate of Contract Compliance by Supplier Category
610
Category 1
Supplier 0056
15
Category 2
Supplier 0149
105
Category 3
Supplier 0007
20
Category 4
Supplier 0208
29
Category 5
Supplier 0648
25
Category 6
Supplier 0401
Category & Top
Supplier
# Suppliers
74%
75%
33%
47%
74%
9%
Share of Managed Suppliers
Avg. Procurement Cycle Time (in days)
Order
Placement
Confirmation Delivery Invoicing Payment
0.7 d 5.2 d 1.3 d 10.4d
Avg. Procurement Cycle (Supplier Classification)
130
385
289
Nr of Suppliers % of Suppliers
Short 48%
Medium 16%
Long 36%

Procurement Supplier Delivery Dashboard
25
Defect Rate
1.9%
Lead Time (days)
5.0
On Time Supplies
85.3%
Text Here
61.7%
Availability
94%
1
1.5
2
2.5
3
Supplier Defect Rate
85%
90%
95%
100%
Supplier Availability
10
12
14
16
18
20
Lead Time (in Days)
Defect Rate
Defect Rate>=2.5
Supplier Availability
Supplier Availability <90%
Lead Time
Lead Time> 19
Supplier Defect Rate & Defect Type Delivery Time
62%
67%
53%
47%
73%
74%
28%
12%
47%
18%
13%
18%
10%
21%
35%
14%
8%
Supplier 6
Supplier 5
Supplier 4
Supplier 3
Supplier 2
Supplier 1
Early On Time Late
Actual
92%
86%
65%
100%
79%
90%
Target
90%
90%
90%
90%
90%
90%
Ranking
Acceptable
Tolerable
Unacceptable
Acceptable
Tolerable
Acceptable
15%
25% 22%
32%
19%
28%
5%
19%
11%
8%
21%
25%
80%
56%
67% 60% 60%
47%
Supplier 1 Supplier 2 Supplier 3 Supplier 4 Supplier 5 Supplier 6
Rejected Impact No Impact
Defect
Type
Defect
Rate
1.0% 2.8% 2.4% 1.8% 0.7% 2.7%

Procurement Cost Dashboard
26
Cost of Purchase Order
$13,144
This Year 5 Years Trend
Cost Reduction
$483,941
Cost Savings
13.5%
Cost Avoidance
7.3%
Procurement ROI
9.2
This Year
5 Years Trend
9,0%
12%
15%
15%
16%
17%
Battery
Sensors
Other
Transitors
Display
Switches
S
A
V
I
N
G
S
4,9%
6,5%
7,0%
8,6%
9,0%
9,8%
Battery
Other
Transitors
Sensors
Switches
Display
A
V
O
I
D
A
N
C
E
Top & Bottom 5 Supplier by Cost Reduction
Top
Supplier 0793 $20,947
Supplier 0635 $18,852
Supplier 0147 $14,244
Supplier 0156 $12.568
Supplier 0789 $10,474
Bottom
Supplier 0543 $2
Supplier 0057 $4
Supplier 0016 $4
Supplier 0022 $4
Supplier 0024 $4
Cost Reduction by Supplier Category
Procurement ROI
1
2
3
4
5
6
7
8
9
10
11
12
13
Battery Display Other Sensors Switches Transitors
ROI Benchmark
$52,536
Cost of Procurement
Transistors $162,315
Switches $89,673
Sensors $79,305
Battery $72,958
Display $46,330
Other $30,361
34%
19%
16%
15%
10%
6%
Cost Savings & Avoidance by
Supplier Category

IT Project Management Dashboard
27
78%
Overall Progress
Projected
Launch Date
Friday, December 15
Days
2 1
1
Testing Waiting
Design Completed
Planning Completed Development
67%
Project Log
Paula finished task
Submit expenses report
Task Finished 3 Days
Georg commented on task
Optimize Drill – Down Filter
New comment 1 Days
Georg finished task
Optimize Drill – Down Filter
Task
Finished
1 Days
Task Status Update for
Board is overdue.
View all Project Logs
Task Overdue 1 Days
8.1%
Current Over
Target Budget
2
Overdue Tasks
(High Risk)
2
Overdue Tasks
(Medium Risk)
Risks
Project Summary
Start Date: 1- May - 2020
End Date: 15- Dec - 2020
Project Date: Georg Danwill
Overall status : In Time
Overdue Task Deadline Employee
1
Day
Status Update
for Board
15 – Aug – 2020 Paula
4
Days
Finish UX
Optimizations
12 – Aug - 2020 Catherine
10
Days
Configure Mobile
View
6 Aug - 2020 Nancy
2
Days
Relational Database
Connections
23 – Jul - 2020 Georg
Overdue Tasks
Upcoming Deadlines
Employee Task Deadline Workload
Catherine
Interactive
Dashboard Features
21 – Aug – 2020 34%
Georg
Facebook API
Connector
30 – Aug - 2020 56%
Nancy
Set – Up Test
Environment
29 – Sep - 2020 15%
Paula
Finalize
Testing Plan
12 – Oct - 2020 11%
Project Budget
$0K
$20K
$40K
$60K
Total Budget
Budget Amount Used
Target Amount Used
Currently
8.1%
Over Target
Remaining $8,770
Total Budget $52,000
5,3%
4,5%
3,7%
7,7%
6,4%
Georg Kate Nancy Paula Richard
Avg. Handle Time (in Days) for Project - Task

IT Issue Management Dashboard
28
Server 1
UP
Last down 52 days ago
Server 2
UP
Last down 2days ago
Server 3
Down
Last up 43 days ago
0
2
4
6
8
10
12
8
9
10
11
12
IT Support Employees per thousand
End-Users over Time
Donald
Eric
Fabio
Jack
Jane
Jessica
Justin
Peter
Sabrina
Tim
219%
24%
72%
88%
52%
109%
71%
59%
103%
87%
Unsolved Tickets 2,025
Solved Tickets 2,589
Solved / Unsolved Percentage 78%
Count & Percentage of unsolved Tickets
Uptime & Downtime Server 1
0
240
480
48,000
72,000
96,000
07/01/2020
07/03/2020
07/05/2020
07/07/2020
07/09/2020
07/11/2020
07/13/2020
07/15/2020
07/17/2020
07/19/2020
07/21/2020
07/23/2020
07/25/2020
07/27/2020
07/29/2020
07/31/2020
08/02/2020
08/04/2020
08/06/2020
08/08/2020
08/10/2020
08/12/2020
08/14/2020
08/16/2020
08/18/2020
08/20/2020
08/22/2020
08/24/2020
08/26/2020
08/28/2020
08/30/2020
09/01/2020
09/03/2020
09/05/2020
09/07/2020
09/09/2020
09/11/2020
09/13/2020
09/15/2020
09/17/2020
09/19/2020
09/21/2020
09/23/2020
09/25/2020
09/27/2020
09/29/2020
Downtime
In
sec
Uptime
in
sec
Uptime Downtime
Issue Occurrence Avg Downtime Avg Repair Time
CMS Issue 1 00:09:20 00:08:20
DNA Issue 2 00:29:10 00:24:55
Hardware Failure 8 00:05:18 00:03:18
Host Provider 4 00:09:30 00:08:11
Downtime Issues – All Servers
99.99%
Uptime
00:18:20
Downtime

IT Cost Dashboard
29
Return on investment of the IT department IT Cost Breakdown IT Costs vs. Revenue
IT ROI
(compared to last month)
153$ (+1%)
120%
140%
160% IT ROI – Trend for the last 12 months
IT Costs vs.
total costs
13.96%
Used IT
Budget
98.32%
IT Costs vs. costs during the last 12 months
0 K
320 K
Total IT Cost2 Budget
IT Costs (compared
to last month)
11,827$ (+5%)
Total IT
costs in 2017
79,952$
Revenue (compared
to last month)
1,706$ (-1%)
Total Revenue
in 2020
1,192,106$
IT costs vs. revenue
in July 2020
7.0%
IT costs vs.
revenue in 2020
6.8%
Revenue and IT spend as a
percentage of revenue
6
7
8
9
144.00 K
160.00 K
176.00 K
192.00 K
%
of
Revenue
Revenue
(in
$)
Revenue (in $) % of Revenue
Software 29.3%
Applications
Depreciation
Infrastructure
Maintenance
Hardware 25.1%
Depreciation
IP/Data
Operations
Voice. Non IP
Service Providers 17.6%
Development
Operations
Support
Personnel 28.0%
Administration
Development
Operations
Support
3.4%
5.6%
8.6%
7.5%
4.7%
6.3%
8.4%
8.7%
9.6%
4.6%
3.4%
12%
4.2%
6.5%
6.8%

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