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“Hiring the best
   is your most
important task”
Who are YOU hiring?
Who are YOU hiring?

• The only one we could find?

• The first acceptable candidate?

• Best we’ve seen

• Best on the market

• Best in the market?
What Drives Quality of Hire

1. Having options

2. Not losing them

3. Making the right choice
What Drives Quality of Hire

1. Source

2. Engage

3. Hire
Source
Healthy Candidate Inflow

1.   Choice drives quality of hire

2.   Volume, numbers game

3.   Critical timing of 2 weeks

4.   Source of best candidates
     is unknown
1
Clean Job Ad
Clean Job Ad

Informative                                                                                Effective
Company, position,                                                                         Drives conversion with
qualifications, process                                                                    clear Call to Action




Short                                                                                      Social
500 words or less                                                                          Social touch with Poster
                                                                                           and Insider Connections


Clear                                                                                      Viral
Jargon free, easy to                                                                       Easy to share on popular
understand                                                                                 networks




                          The Job Ad is what converts your sourcing dollars into candidates.
                          A good job ad yields 100% more results than a bad one.
2
Jobs on Your Website
Jobs on Your Website

Front and Center                                                              Location
List jobs clearly on                                                          List jobs by location on a
careers page                                                                  webpage or blog




Branding                                                                      Department
Configure jobs list to                                                        List jobs by department on
match corporate branding                                                      a webpage or blog




                           50% of your applicants visit your career website
                           before or after applying
3
Let the Whole Web Know
Let the Whole Web Know

Free Sites                                                      Index Job Ad
Distribute jobs on free                                         Make sure jobs are
sites                                                           indexed by Google, Bing




Job Search Engines                                              SEO Optimized
Distribute jobs on job                                          Optimize job landing page
search engines                                                  URL, tags, description




                          50% of job searches start on Google
4
Ask Your Friends
Ask Your Friends
• Share jobs on LinkedIn, Twitter
  and Facebook

• Ask all employees to share and
  make intros (vs referrals)

• Don’t spam. Take the time to
  personalize messages




     When done properly, social referrals can
     become your #1 source of hire
5
Advertise on Job Boards
Advertise on Job Boards
• Use generalist sites for volume
  (Monster, CB, LinkedIn, Indeed
  Pro)

• Use niche sites for quality
  and precise targeting

• 1 Generalist + 2 Niche boards
  for every job (cost 1% of salary)




     Advertising will give you 10-50 candidates
     within a week with a great ROI
6
Leverage Facebook
Leverage Facebook
• Turn fans into hires with a social
  Career Site on Facebook

• Use Facebook Ads to drive hyper-
  targeted candidates to your job

• Share jobs as posts on your
  personal page (occasionally)



     Facebook is a gold mine for recruiters
7
Source Directly
Source Directly
• Search your existing Talent Pool
  to find people already engaged

• Mine external databases, not just
  LinkedIn, but TalentBin, Entelo,
  Gild, Facebook…

• Don’t Spam. Personal message
  yield better results than standard
  emails



     Assume a 10% conversion, i.e., contact 100
     people to get 10 candidates. Intense but
     effective.
8
Use Agencies
Use Agencies
• Retained if you need results

• Contingent if you’re just being
  opportunistic

• Give a clear brief

• Go for niche/specialized firms




     “If you think hiring top professionals is
     expensive, try hiring amateurs”
Cast a Deep, Wide Net

1.   Clean Job Ad
2.   Jobs on Your Website
3.   Let the Whole World Know
4.   Ask Your Friends
5.   Advertise on Job Boards
6.   Leverage Facebook
7.   Source Directly
8.   Use Agencies
Engage
9
Build Your Brand
Build Your Brand

Culture                                                                               Team
Use candid photos of                                                                  Define roles, display work
employees and workplace                                                               samples




Be Authentic                                                                          Social
Express the benefits of                                                               Use social networks to
your workplace honestly                                                               spread your brand



Video                                                                                 Blog
Show testimonials of                                                                  Inbound marketing,
employees                                                                             personable,…




                          Famous companies receive 10x more candidates. Investing in your
                          employer brand will increase your return on sourcing budget.
10
Easy to Apply
Easy to Apply
• People should be able to express
                                                                     % Conversion on Apply
  interest in less than 1 minute
                                                   70
                                                   60
• Complex forms waste your money                   50                         Who are those
                                                   40                         lost candidates ?
                                                   30

• Screening questions screen out the               20
                                                   10
  best candidates                                   0
                                                         1 3 5 7 9 11 13 15 17 19 21 23 25 27 29
                                                        min min min min min min min min min min min min min min min
                                                                       % that Complete Apply




     Aim for >60% conversion from “Apply Now” to
     “New Candidate Received”
11
Don’t Leave Anyone Behind
Don’t Leave Anyone Behind
• Candidates are customers,
  partners, coworkers…above
  all, they’re human beings

• Provide timely feedback to
  everyone, at every stage

• It’s easy, and not doing so is
  mean and counterproductive




     50% of our rejected candidates end up as
     followers or fans of SmartRecruiters
12
Two Weeks
Two Weeks
• Top candidates have many options.
  You have 2 weeks to close

• If your process takes too long, you
  lose the best candidates first

• Week 1 : Prescreen + 1st Interview
  Week 2 : 2nd Round + Assessment
  Week 3 : Offer and Check




      Top performers stay on the market 4 weeks or less
      and consider 3 offers before making a decision
Engage and Cherish Everyone
9. Build Your Brand

10. Easy to Apply

11. Don’t Leave Anyone Behind

12. Two Weeks
Hire
13
The Science of Assessment
The Science of Assessment
• Assessment is not an art

• Behavioral measures
  attitude, work style, cultural fit, job
  fit

• Skills testing measures aptitude
  for knowledge, skills and abilities

• Reference check provides 360
  degree view of past performance


      Back your evaluation with science and leverage
      it to drive more productive interviews
14
Hire as a Team
Hire as a Team

4 Minimum                                                                                         Feedback
Four interviewers over two                                                                        Trigger
rounds                                                                                            discussion, structure
                                                                                                  feedback




Better for you                                                                                    Better for the candidate
You get more                                                                                      Candidate understands the
perspectives, deeper                                                                              company better and makes
evaluation and buy-in for                                                                         an informed decision
the new hire




                             Collaboration - not automation - is the key to a successful hiring
                             process.
15
Check
Check
• Ensure that the applicant meets the
  minimum requirements for the job and
  company culture

• Meet state requirements for
  employment offers

• Provide a safe work environment for
  all employees

• Verify that applicant is suitable for
  specific tasks on the job


      7 out of 10 companies use background
      checks according to SHRM
Make the Right Choice

13. The Science of Assessment

14. Hire as a Team

15. Check
From Good to Great

Source
Big Bang Multi-Channel Sourcing.
50 Candidates in the first 2 weeks.


Engage
Make everyone feel great and keep
a strict timing. 2 weeks for interview.

Hire
Use Art & Science. Involve your
team and don’t forget to check.
From Good to Great: What Drives Quality of Hire

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From Good to Great: What Drives Quality of Hire

  • 1.
  • 2. “Hiring the best is your most important task”
  • 3. Who are YOU hiring?
  • 4. Who are YOU hiring? • The only one we could find? • The first acceptable candidate? • Best we’ve seen • Best on the market • Best in the market?
  • 5. What Drives Quality of Hire 1. Having options 2. Not losing them 3. Making the right choice
  • 6. What Drives Quality of Hire 1. Source 2. Engage 3. Hire
  • 8. Healthy Candidate Inflow 1. Choice drives quality of hire 2. Volume, numbers game 3. Critical timing of 2 weeks 4. Source of best candidates is unknown
  • 10. Clean Job Ad Informative Effective Company, position, Drives conversion with qualifications, process clear Call to Action Short Social 500 words or less Social touch with Poster and Insider Connections Clear Viral Jargon free, easy to Easy to share on popular understand networks The Job Ad is what converts your sourcing dollars into candidates. A good job ad yields 100% more results than a bad one.
  • 11. 2 Jobs on Your Website
  • 12. Jobs on Your Website Front and Center Location List jobs clearly on List jobs by location on a careers page webpage or blog Branding Department Configure jobs list to List jobs by department on match corporate branding a webpage or blog 50% of your applicants visit your career website before or after applying
  • 13. 3 Let the Whole Web Know
  • 14. Let the Whole Web Know Free Sites Index Job Ad Distribute jobs on free Make sure jobs are sites indexed by Google, Bing Job Search Engines SEO Optimized Distribute jobs on job Optimize job landing page search engines URL, tags, description 50% of job searches start on Google
  • 16. Ask Your Friends • Share jobs on LinkedIn, Twitter and Facebook • Ask all employees to share and make intros (vs referrals) • Don’t spam. Take the time to personalize messages When done properly, social referrals can become your #1 source of hire
  • 18. Advertise on Job Boards • Use generalist sites for volume (Monster, CB, LinkedIn, Indeed Pro) • Use niche sites for quality and precise targeting • 1 Generalist + 2 Niche boards for every job (cost 1% of salary) Advertising will give you 10-50 candidates within a week with a great ROI
  • 20. Leverage Facebook • Turn fans into hires with a social Career Site on Facebook • Use Facebook Ads to drive hyper- targeted candidates to your job • Share jobs as posts on your personal page (occasionally) Facebook is a gold mine for recruiters
  • 22. Source Directly • Search your existing Talent Pool to find people already engaged • Mine external databases, not just LinkedIn, but TalentBin, Entelo, Gild, Facebook… • Don’t Spam. Personal message yield better results than standard emails Assume a 10% conversion, i.e., contact 100 people to get 10 candidates. Intense but effective.
  • 24. Use Agencies • Retained if you need results • Contingent if you’re just being opportunistic • Give a clear brief • Go for niche/specialized firms “If you think hiring top professionals is expensive, try hiring amateurs”
  • 25. Cast a Deep, Wide Net 1. Clean Job Ad 2. Jobs on Your Website 3. Let the Whole World Know 4. Ask Your Friends 5. Advertise on Job Boards 6. Leverage Facebook 7. Source Directly 8. Use Agencies
  • 28. Build Your Brand Culture Team Use candid photos of Define roles, display work employees and workplace samples Be Authentic Social Express the benefits of Use social networks to your workplace honestly spread your brand Video Blog Show testimonials of Inbound marketing, employees personable,… Famous companies receive 10x more candidates. Investing in your employer brand will increase your return on sourcing budget.
  • 30. Easy to Apply • People should be able to express % Conversion on Apply interest in less than 1 minute 70 60 • Complex forms waste your money 50 Who are those 40 lost candidates ? 30 • Screening questions screen out the 20 10 best candidates 0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 min min min min min min min min min min min min min min min % that Complete Apply Aim for >60% conversion from “Apply Now” to “New Candidate Received”
  • 32. Don’t Leave Anyone Behind • Candidates are customers, partners, coworkers…above all, they’re human beings • Provide timely feedback to everyone, at every stage • It’s easy, and not doing so is mean and counterproductive 50% of our rejected candidates end up as followers or fans of SmartRecruiters
  • 34. Two Weeks • Top candidates have many options. You have 2 weeks to close • If your process takes too long, you lose the best candidates first • Week 1 : Prescreen + 1st Interview Week 2 : 2nd Round + Assessment Week 3 : Offer and Check Top performers stay on the market 4 weeks or less and consider 3 offers before making a decision
  • 35. Engage and Cherish Everyone 9. Build Your Brand 10. Easy to Apply 11. Don’t Leave Anyone Behind 12. Two Weeks
  • 36. Hire
  • 37. 13 The Science of Assessment
  • 38. The Science of Assessment • Assessment is not an art • Behavioral measures attitude, work style, cultural fit, job fit • Skills testing measures aptitude for knowledge, skills and abilities • Reference check provides 360 degree view of past performance Back your evaluation with science and leverage it to drive more productive interviews
  • 39. 14 Hire as a Team
  • 40. Hire as a Team 4 Minimum Feedback Four interviewers over two Trigger rounds discussion, structure feedback Better for you Better for the candidate You get more Candidate understands the perspectives, deeper company better and makes evaluation and buy-in for an informed decision the new hire Collaboration - not automation - is the key to a successful hiring process.
  • 42. Check • Ensure that the applicant meets the minimum requirements for the job and company culture • Meet state requirements for employment offers • Provide a safe work environment for all employees • Verify that applicant is suitable for specific tasks on the job 7 out of 10 companies use background checks according to SHRM
  • 43. Make the Right Choice 13. The Science of Assessment 14. Hire as a Team 15. Check
  • 44. From Good to Great Source Big Bang Multi-Channel Sourcing. 50 Candidates in the first 2 weeks. Engage Make everyone feel great and keep a strict timing. 2 weeks for interview. Hire Use Art & Science. Involve your team and don’t forget to check.

Notas del editor

  1. Do you speak good spanish?Can you use Powerpoint?Are you a good sales person?Can you speak in public?Will you fit in our unstructured collaborative culture?