This ePortfolio belongs to Luciana Smith, who completed her undergraduate degree in Psychology in 2009. She has since worked as a Grants and Contracts Administrator at a university hospital. She is pursuing a Master's degree in Health Administration. The portfolio includes reflections on her strengths and areas for growth, examples of her coursework, and details of her work and volunteer experience in healthcare administration and diabetes advocacy.

1. 1 Undergraduate Studies ePortfolio Luciana Smith Psychology, 2009

2. Personal Statement I am a Grants and Contracts administrator in a University and academic setting. I have been in administration for several years and am going to purse my Master’s in Health Administration through the University of Colorado Denver beginning Spring 2010. My goals include continuing to learn about grants and sponsored projects, in order to successfully support faculty in their research and career endeavors.

3. Resume Community & International Involvement Parent Advocate for the American Association of Diabetes. Coordinated and facilitated Bonfils blood drives within the community, integrating retail establishments. Instituted fund raising through retail sales to benefit breast cancer awareness and research. Avid supporter of the Juvenile Diabetes Research Foundation’s Walk to Cure Diabetes since 2005. Served at the Denver Rescue Mission and participated in Operation Christmas Child. Served in the Dominican Republic for two weeks to help aid local schools and build a youth building.

4. Reflection I have been with Argosy for nearly two years and have gained great insight into myself and also into the academic realm that I continue for pursue. I have met many brilliant people and have experience Professors from all walks of life. Through different pursuits, we are all joined together in a brief moment, or 8 weeks, of time. We learn about each other’s strengths and weaknesses and gather friends and collaborators along the way. In regards to my strengths and weaknesses, my SSAL has provided insight into the depth of work that I have been able to accomplish in my undergraduate. My cognitive and critical thinking skills have allowed me to develop a hypothesized paper outlining the effects of chronic illnesses on the likelihood of depression in adolescents. I have learned how to formulate reasoning and opinions on subjects that I have learned more about and increased my learning. I have also learned how to better collect and arrange information to create a solid presentation. I learned how to properly research and develop a hypothesis and formulate the necessary criteria needed to support my hypothesis. I have also gained insight into my communication skills and how I can better communicate with my peers, counselors, children and those I interact with on a daily basis. I have learned the importance of the APA Ethical Guidelines and what it means to uphold the greatest integrity in what I do and how I treat those around me. I have learned about diversity, culture and disabilities, and the impact that society plays on individuals from all walks of life. Through each piece of these, I have been able to more greatly develop who I currently am, and who I continue to strive to be in my future endeavors and continued academic success.

5. Resume Accomplishments Seven years of Administrator and Coordinator experience in the field of healthcare, with two most recent years being in pediatric endocrinology. Coordinated and developed the 2008 ISPAD Science School through the University of Colorado Denver via industry grant, including creating educational materials and slides and facilitating international travel arrangements and accommodations for attendees and presenters. Knowledgeable in the areas of the University of Colorado Denver procurement and grants and contracts policies and procedures. Procurement training received through the University of Colorado of Denver. Learned fundamentals of NIH and Training grants including educational and research grants. Learned the fundamentals of grant processing at the University of Colorado Denver, including NIH grants, foundation grants, and industry sponsored grants. Ability to pull budgets and reallocate expenses as well as project salaries on grants and ratios of compensation. Learned multiple software programs for scheduling and fiscal management in healthcare. Appointed Supervisor of student workers and other support administrators.

6. Resume Experience The Barbara Davis Center for Childhood Diabetes University of Colorado Denver Pediatric Grants and Contracts Administrator and Executive Assistant October 31, 2007 – Present Key Contributions: Support fellows and mentors on NIH T32, K12 and K23 awards. Work with the National Institutes of Health for program management of career development and mentor awards, as well as submission of new awards and funding opportunities. Worked with the University of Colorado Denver on industry sponsored grant for the 2008 ISPAD Science School, compiling financials through University protocols. Facilitate pre-award process through the University of Colorado Denver Office of Grants and Contracts. Assist with budgeting for NIH and industry sponsored grants. Perform post-award responsibilities such as salary support, funding distributions, financial status reporting and expenditure reporting. Work with Principle Investigators to coordinate multi-center grants and projects. Purchase supplies through University Acard and procurement system and reallocate to appropriate speedtype. Trained in the policies and procedures of the University of Colorado Denver procurement as well as grants and contracts operations. Support pediatric clinic through membership and conference registrations, as well as purchasing and ordering clinic supplies. Specify procedures in clinic on pharmaceutical representatives and events through the University of Colorado Denver policies and procedures. Maintain the provider monthly call schedule for Pediatric providers and coordinate with The Children’s Hospital, Department of Endocrinology, distributing schedules to call services and clinicians. Collaborate across teams to share information and coordinate events and meetings in the clinic. Assist patients and families with prescriptions, FMLA filing and other supporting documents as needed for Patient Assistance Programs and Leaves of Absence. Utilize Reference Manager 11 for journal article publishing, including addition and deletion of references and publications prior to publication of articles.

7. References “…Luciana was a most insightful student. She actively engaged her classmates, so much so that she raised the achievement bar for many of the rest of her course cohorts…” Dr. Jill M. Johnson, Ed.D. National Director of General Education Argosy University “…Luciana has learned the roles and is the go-to person for the Barbara Davis Center Pediatric Clinic…her pleasant personality and ability to solve problems has been apparent to staff and patients alike…” Georgeanna J. Klingensmith, M.D. Professor of Pediatric Services The Barbara Davis Center University of Colorado Denver “…she constantly challenged the thinking of her classmates and she was consistently open to hearing their ideas in response…” Dr. Jill M. Johnson, Ed.D. National Director of General Education Argosy University “Luciana is a bright, articulate student with a passion for academic success. I was impressed with her diligence and positive attitude during our course. I feel certain that she will do well in her future academic and personal pursuits…” Amy Hakim, PhD Argosy University

8. Table of Contents SSAL Form and Sample Work: AU_PSY492_W6_A3SSAL_Smith_LMS[1].pdf

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14. Cognitive Abilities Course Project Research Paper Professor Goldston-Blount PSY492 Luciana Smith November 20, 2009 Abstract Every year there are thousands of children diagnosed with diabetes in the U.S. (American Diabetes Association, 2009). Children can be diagnosed at a very young age and after having diabetes for several years, may begin to exhibit signs of depression and anxiety over the fact that they have to deal with this disease for the rest of their lives. The DAISY research (Depression and Anxiety In Specified Youth) will be researching the question “Does depression affect a majority of children with type 1 diabetes as they reach adolescence?” American Diabetes Association (2009). Retrieved Online May 13, 2009 from www.diabetes.org

15. Communication Skills Psychology of Women Course Project: Module 4 Course Code: PSY314 Submitted by: Luciana Smith Date: July 25, 2009 Abstract Managing stress is about a multitude of things which include taking care of yourself and taking charge of your emotions, thoughts, environment and how you handle problems (Helpguide, 2009). Therefore, it is important to understand how women, in particular deal with stressors and their environment and what impact childbearing has on these issues. Many people believe that the natural place for a woman is in the home (Argosy Online, 2009). Trying to steer from this concept and incorporate the idea of women in a full time work environment is not only a guided misperception of men, but also of women. Often times women are torn when returning to the workforce and feel obligated to remain at home raising the children and maintaining the homefront. However, due to the financial constrictions that many families deal with, it is unlikely and unrealistic that all women are able to stay at home after child birth to raise the children. Argosy Online. (2009). Module 4 Lecture. Retrieved July 25, 2009 from https://myeclassonline.com. Helpguide.org. (2009). Stress Management: How to reduce, prevent, and cope with stress.

16. Ethics and Diversity Awareness Disabilities Course Project Course Code: PSY420 Submitted by: Luciana Smith Date: April 11, 2009 Abstract A person’s greatest source of support comes from their friends and family and it is important that Amy and her mother are in agreement, though ultimately it would be Amy’s decision as to whether or not to marry (Argosy Online, 2009). Amy’s mother seems to have her best interests in mind, but is also her mother and can be protective of her daughter. Amy’s mother also sees the day to day struggles and challenges that Amy faces, and can understand the amount of responsibility it takes to run a house and to be married, file taxes, pay the bills. Amy’s mother is correct in trying to influence her decision, simply because she knows the amount of responsibility that being married and living with someone means, not to mention the social challenges that Amy and her husband would face. Argosy Online (2009). Module 6 Lecture. Retrieved online April 9, 2009 from https://myeclassonline.com.

17. Knowledge of Foundations Ethics in Psychology Course Project Course Code: PSY430 Submitted by: Luciana Smith Date: April 23, 2009 Abstract The APA Ethical Codes are similar to the ACA in that they specifically state that psychologists are allowed to provide services only in the areas in which they have been trained and are within the boundaries of their competence, based on education, training, supervision and professional experience (APA 2.01, 2002). It is important to note that both guidelines specifically mention that the counselors need to not only have training in these fields but also supervised training and experience. APA Code of Ethics. (2003). Retrieved online March 27, 2009 from http://www.apa.org/ethics/code2002.html.

18. Knowledge of Applied Psychology With healthcare and chronic illnesses also comes the need for education within the scope of treatment. It is important to teach families how to get access to the medications that they require and to provide tools for them to obtain necessary information and supplies in order to help better manager their or their child’s diabetes. Through educational programs and medication programs specific to diabetes we can teach patients how to better manage their risk for complications such as cardiovascular disease and diabetic retinopathy. We need to look beyond the direct need of healthcare and look deeper into the scope of providing tools and resources.

19. Knowledge of Applied Psychology The Health Systems Management and Policy program will provide a strong background on the fiscal management and administration of public and private health sectors. This will provide not only resources for my current position but will also provide new opportunities for academic, research and professional growth. It is an important factor in the administration of grants and awards and an important aspect of administration includes not only the fiscal responsibilities but also includes the management of individuals and teams related to new research and ongoing collaborative projects.

20. Interpersonal Effectiveness PSY430 Ethics in Psychology Module 7_Assignment 2 Community Resources Luciana Smith April 17, 2009 Crisis Intervention: The Denver Children’s Advocacy Center is a crisis intervention facility in Denver, Colorado serving children who have been physically and mentally abused. Licensed mental health counselors and psychologists are on staff. The clinic provides services free of cost. You can set an appointment by calling 303-825-3850. Family Services: The Denver Rescue Mission is a family service center offering shelter and food to families who have been displaced in the Denver Metro area. A full time Chaplain is on staff, and meals are provided daily to families, as well as sleeping beds and showering facilities. There is also a job program that is available to assist adults in finding employment. There is no enrollment process. The doors are open to anyone needing assistance. Drug and Alcohol Treatment: The Center for Recovery is a center based in Denver, Colorado, offering treatment to individuals for drug and alcohol abuse. They focus on re-establishing the support systems, learning healthy boundaries and developing coping skills. There are two licensed clinicians on staff at all times. The program costs $2,875 and can be submitted to certain insurance companies for payment, although individuals are responsible for the costs associated with treatment. People must call the group therapist and intake specialist directly at 303-694-7492 for more information and to set an appointment. Health and Medicine: Denver Health is a health and medicine organization with multiple locations in the Denver Metro area that provide treatment for medical issues as well as preventive medicine. Fees are based on services and submitted to insurance for payment. There are general physicians as well specialists who serve within the organization. Those seeking treatment should contact the main office at (303) 436-6000. Support Groups: Denver Area Counseling is a support group focused on the counseling and support of those who have been sexually abused. They have one licensed psychologist on staff. The have two locations in Colorado and are a fee based service. To make an appointment, call 303-427-2300. Family Counseling: The Denver Counseling Center is a center for family counseling. They have two offices in the Denver Metro Area, with 10 licensed clinical psychologists and eight mental health professionals on staff. Services available include family counseling, sexual addiction counseling, child therapy and grief and loss. They are a fee based service that utilizes health insurance plans for billing. Clients must be referred by a PCP if they are required to use innetwork facilities. To be registered for an appointment call 303-933-5800.

21. My Future in Learning Learning is a lifelong process. How do you envision your future as a lifelong learner? I used to always want to be done with schooling as quickly as possible. I took as many classes at once as I could handle just to get through and be done. I’ve learned over the past several years though, that learning is a continued and life-long process and one that I have grown to enjoy immensely. There is no shortage of routes to take when it comes to education, and every chance I have to better myself and the world around me, is one that I am going to take.

22. Contact Me Thank you for viewing my ePortfolio. For further information, please contact me at the e-mail address below. budandluciana@gmail.com