This document discusses several use cases where SnapLogic was used to integrate various systems more quickly and efficiently than alternative approaches like custom coding. These use cases include integrating HR and applicant tracking systems, integrating trouble ticketing across offshore ships, and integrating security data from various sources for risk management. SnapLogic provided hybrid cloud/on-prem integration capabilities, accelerated delivery over custom coding, and established standardized architectures for future integrations.

2. BYOD SaaS
Cloud
Infrastructure
Traditional
desktop support
Packaged
application
support
Infrastructure
support

3. 3

4. N + 1 where N = # of nodes
= 8 connections
Custom Code/Legacy: Point-to-
Point
SnapLogic: Hub-N-Spoke
N (N-1) / 2 where N = # of nodes
8 (8-1) / 2 = 28 connections

5. 5
Hybrid Architecture
• Execute integration
pipelines (workflows) in
cloud, on-premise or both
Secure Operations
• Securely orchestrate
business processes that
traverse cloud & ground
assets

6. 



7. 





SnapLogic accelerates ServiceNow
implementations/expansion when companies need to:

8. 
Hire
Procurement

9. 1200 restaurants and 90,000 employees with 40% annual
turnover
Business Problems
• Restaurant employee hiring/termination occur with little
warning
• Need to make hiring offer in morning and begin working in
afternoon
• On-boarding processes vary by position, promotion, location
• Regulatory changes drive rapid provisioning modifications
Alternative Approaches
• Existing Enterprise Bus integration too complex, rigid
• Custom coding would have taken too long, inflexible

10. Architecture
LMS
Pipeline
Ultipro
Exchange
Pipeline
AD
Pipeline
Travel
Leader
Pipeline
Expense
wire
Pipeline
Comp
Card
Pipeline
Call
appropriate
destination
pipelines
Queue the
event, save
details to DB ,
Set destination
flags
Look at
event type
Database, All Employees
latest data, event Queue,
Logs, Business rules

11. They complete provisioning a new employee within 10
minutes of being hired ie. entered into their HR application
• Delivered integration in identified time frames and exceeded
SLAs
• Now makes integration changes with analyst level skills
• Has established a foundation for new applications and
integrations
• Tracks batch update status from central management console
• Reduced TCO by 4:1 from prior hand coded integration
Future:
• Simplify integration of Financials, Centralized Inventory,
Portion Management, Social Media, Analytics

12. 
Trouble Ticket
Trouble Ticket
Monitoring

13. A cruise line with 15 ships around the world, needed to improve corporate
performance and lower its IT costs with ServiceNow
Business Problems
• Had multiple isolated data silos with on-premise applications
• JIRA was the engineering trouble ticketing/incident manager
• Cruise ships are “off-line” when at sea Each ship tracks on-board
incidents using JIRA
• Needed bi-directional integration between JIRA and ServiceNow
• Needed to reduce costs and improve service by replacing on-shore JIRA
seats with ServiceNow
• Tickets have to be batch updated when ships arrive in and stay in port
Alternative Approaches
• Custom coding by customer personnel or off-shoring development

15. Has bi-directional integration and is able to more quickly identify and fix
problems while ships are en-route and in port
• SnapLogic used for transparent bi-directional incident creation, update
and closure
• Able to track and update in real-time status from central management
console
• Delivered integrations ahead of deadlines
• Has a standardized cloud architecture for additional integrations to Jira,
ServiceNow, Oracle, SAP, Microsoft and other corporate applications
Future:
• Parent company is in process to replicate this architecture to all operating
companies

16. IT Risk manages security information for companies assets (computers, mobile
devices etc.) all over the globe
Business Problems
• IT Risk manages 400,000 PC’s and 1,000’s of edge devices around the globe
• Equipment status log files updated as often as every minute
• Risk management processes evolve rapidly
• Needed to rapidly integrate multiple data sources into a multi-process
risk assessment and management process
• Endpoints included
• Splunk for log file ingestion and alert creation
• ServiceNow for incident creation/management/CMDB
• Airwatch for mobile asset management
Alternative Approaches
• Custom coding by personnel
• Individual scripts/custom code from each vendor

17. Splunk Indexers
Splunk Cloud
Secure Searching
Splunk Forwarders
Internal
Network
Search Head
Data Integration
Log Files
Trouble
Ticketing/
CMDB and
EnrichmentCommercial
Cloud
Splunk Forwarders

18. Estimated SnapLogic at 4x more productive than custom coding
• SnapLogic used for near real-time batch and bi-directional updates
• Agile delivery to accelerate time-to-value
• Standardized architecture for master data connectivity
• Reduced operational maintenance and increased reliability and security
through central management of integrations
• Elastic scaling for future volume and velocity
Future:
• Looking to extend integration processes into separate cloud and on-
prem for increased agility, manageability
• Target applications include Qualys, Veracode, Mozy, ScanSafe, Zscaler
and SkyHigh

19. 


Business Results Achieved

20. • Deployment Flexibility
• Superior Drag-N-Drop
Experience
• Rich Set of Pre-Built
Integrations
• Rapid Time-to-Value
Why SnapLogic?