6. 6
TALEND
• Founded in 2005
• NASDAQ: TLND
• Global offices around the world
including France, US, UK, Singapore,
Germany, Italy, Spain, India, and
more.
• 600+ Employees
9. 9
PAIN POINTS
•Relied heavily on email communication
•Asked for employees to share or retweets
•Creation of content but no hub to distribute to
employees
•Social selling is hard without automation tool
11. 11
MOVING TO MOBILE
• Any employee could go in and get approved
content
• Social selling automated
• Make employees lives easier
• Showcase and engage community
13. 13
STARTING OUT
• Started out as a communications
amplification focused program
• Goal is to have as many engaged
employees as possible using the
platform
15. 15
MARKETING FOR TALEND IGNITE
• First launch at company SKO in January
2016 to encourage social selling and
personal branding
• Employees downloaded it on the spot
• Lunch n learns to continue education of
employees
• Downloading as a part of onboarding
• Tiered prize program for monthly
participants
16. 16
GAINING EXECUTIVE SUPPORT
•Executive and leadership team on board with
communication strategy is key
•Support from the CEO down
•Coordinating with other departments to
drive success
18. 18
CONTENT FOR TALEND IGNITE
•Communications around
compliance
•Gartner, job openings,
tools for social selling
•Customer stories
•Talend Blog
•Industry Insights
•#TeamTalend
21. 21
PUSH NOTIFICATIONS & EMAILS
•Push notifications for
content such as press
releases or product
announcements
•Twice weekly content
email
22. 22
GLOBAL
#EngageU
•Offices in Europe and Asia
•Channels in Talend Ignite with
specific content for these regions
•Personalization strategy for global
roll-out with Groups and targeted
notifications
•Continued engagement with
localized content for local offices
24. 24
2017 SKO
• New channels and
content strategy for
event
• Scavenger hunt
• Integrated with visual
display boards to show
employee submitted
content, photos and top
advocates
25. 25
THE RESULTS
• Over 1,000 pieces of submitted content in
4 hours
• 100 new advocates joined in the program
in 24 hours (20% increase over average)
• On track for the biggest month of reach,
engagement and active users in program
history in Feb 2017
28. 28
SOCIAL SELLING
• Social selling webinar
clips in app for sales
enablement and
empowerment
• Going beyond sharing
• Gives sales a “one-stop
shop” to get started
successfully
30. 30
BEST PRACTICES
• Getting employees to use the platform in some way and learn
how it works best for them
• Consistent efforts of engagement - monthly or weekly ways to
engage employees
• Executive buy-in from areas of the organization
32. 32
BEST PRACTICES
• Personalization strategy
• Targeted content and push
notifications - more localized
approach of delivering
content to employees
• Develop social selling
33. EMPLOYEE SYSTEMS OF RECORD PERSONALIZED
NOTIFICATIONS & ALERTS
ALIGN
CONNECT
ENGAGE
MOBILE, DESKLESS, GLOBAL
INTEGRATIONSSOCIAL FEEDS
CONTENT & UPDATESINTRANET
YOUR BRAND
POWERED BY
coordinating with sales teams, working with other departments
**clean up slide
localized content
visuals and less words
competitive advantage
getting employees to use platform in some way and learn how it works on their own
consistent in efforts of engagement - monthly or weekly ways to engage employees
executive buy in from all departments
develop social selling
more localized in approach of delivering content to employees
Thanks so much for sharing Jake. It’s great to hear not just how your company uses Talend Ignite, powered by SocialChorus, but also the real, quantifiable business results that you and your team and proving with it.
With that said, I wanted to give the audience a quick overview of SocialChorus and what we do - we’re an employee information platform that personalizes your connection to work. We do that by providing your employees with an intuitive mobile-first front door to the company, giving you the ability to drive outcomes with automated content publishing and targeting from all the sources you already trust, then provide you with actionable insights to improve on your comms strategy.
Sonia: We help communicators tackle these challenges with a communications platform that
makes it easy to cost-effectively source, curate, and control news and information that each employee will find relevant
helps you reach everyone in the org—wherever/however they choose to consume news and information.
measures your impact on engagement, alignment, and advocacy
it’s all about delivering that personal news & information so your employees can do their best work. you can see some examples of how you may use our platform here - go over 2-3 and talk about relationship with other biz stakeholder
You can see here some of our customer, or rather partners, across the globe that leverage SocialChorus to deliver personalized news & info so their employees can thrive. Of course Talend included.
We've been doing this for a while over hundreds of programs, with great customers like Virginia and Forcepoint
In addition to webinars like these, we produce a number of resources to help you get started. You can download our ebook on the study I’ve mentioned today on the technology gap in corporate communications, and you’ll find a number of other resources.
That wraps up our webinar today, before we take questions, I encourage you to visit our website at socialchorus.com or give us a ring to learn more.
And now Jake & I will go ahead and answer some questions