Get our thoughts on deployment of smart mobile, or mobility, in the Supply Chain. We explore trends, business value and take a stab at what the future looks like. Also we include thoughts on planning and implementation of your own initiative. Includes checklist.

1. Presented by:
Badri Devanathan
Executive Vice President
Christian Miller
Senior Director
Copyright 2014 Softeon Inc.
www.softeon.com
Deployment of Smart Mobile in the Supply Chain

2. Contents
• Mobility Trends
• What is “Smart Mobile”?
• Business Value
• Planning and Implementation
• Future
• Smart Mobile Demo

3. MOBILITY TRENDS

4. • U.S. Smartphone subscribers increased
99% from two years ago
– Smartphones: 125M
– Tablets: 50M
• Mobile has 40% share of online time
Source: comScore.com
Rise of the Smart Phone & Tablet
(Consumer Driven)

5. Smart Mobile Moves into the
Business Space
• Rise of new devices
– 20% of mobile devices are worn*
• Executive vision
– Seizing mobile business opportunities is a top
priority for CEOs*
• “App” carries over to commercial usage
• Bring Your Own Device (BYOD) to work
• Security concerns can be managed
*Source: Garnter

6. Smart Mobile
Gains Momentum
Capturing a greater share of utility
• Increased capabilities
• Lower price points
• Higher acceptance

7. WHAT IS “SMART MOBILE”?

8. Mobility in the Supply Chain
• Many of us have been using mobile RF
devices for many years
• “Smart Mobile” will not completely replace
legacy mobile but enhance and extend

9. Defining “Smart Mobile”
• Present definition:
– Smart phones and Tablets
• Is current mobile dumb?
• A convergence is inevitable

10. Entrenched Players
Industry defends existing products
• Security
• Ruggedness
“If manufacturers don’t keep up they could lose out to
the iPhone.”
Dwight Klappich
Gartner

11. Where is “Smart Mobile” Now?
• ERP
– Cloud based
• TMS / 3PL
– Shipment track and trace
• Transportation
– OBC, HOS, POD, Geo-fencing, signature capture
• Asset tracking
• General
– Dashboards, Reporting and BI

12. ERP on Smart Phone
User Type
– Executives/Managers
– Sales reps
– Field Techs
Standards
– Security same as PC
– Full record support
– Actionable records
and tasks
– System visibility

13. Direct Store Delivery on Tablet
• Drivers
• Sales
• Supervisors

14. BUSINESS VALUE

15. Execution Opportunities
• Supplement legacy devices
– Activate for seasonal / peak demand
• Extend execution level
– Add scan, voice
• Extend outside four walls
– Driver check in
– Receivers at destination
– Shippers can interact with your system

16. Operations Opportunities
• Use by procurement, planning, billing
– Orders, invoice, shipments
• Use by management
– Supervisors switch simple to complex
– Managers / customer facing personnel
– Access key summary information

17. Value of Smart Mobile
• Expected Value
– Access anywhere
– Productivity gains
– Visibility gains
• Transformative Value
– Enables action before disruption occurs
– Allows context sensitive interactions
– Integrates stakeholders

18. ROI with Smart Mobile
Lower cost with value means better ROI
• Lower initial unit cost
• Reduced third party cost
• Reduced training cost
• Additional process automation

19. PLANNING AND
IMPLEMENTATION

20. Roadmap
• Map out your strategy
– Near, mid and long term goals
– Risk, investment, adoption and security
• Build in reviews
– Technology is constantly changing and its
essential to update your strategy

21. Plan
• Scope
– Don’t do mobile just because it’s cool
– Determine the best task based on value
• Security
– Assure you have an IT mobile plan
– BYOD has opportunities and risks
– Involve IT stakeholders

22. Solution Design
• Find the value
– Explore the value and scope
• Go easy on the data entry
– Remember, you are taking advantage of
Smart Mobile not replacing a PC
• Provide summaries of key data
– Value is making fast decisions not doing
analytical deep dives

23. Solution Design
• Take advantage of mobile functionality
– Capture detailed quality information during receipt
– Report real-time performance
– Improve process (don’t just automate existing ones)
– Utilize proactive push information to avoid
disruptions
– Outside of 4 walls
• Delivery confirmation at store, field, etc.
• Shipment status

24. Checklist for “outside 4 walls”
Management
Search, query
Dashboard display
Operations / back office
Review / Approve
Selection
Research
Catalog / image capture
Customer service
Status, PO, invoice, payment
Transportation
Evaluate your scope

25. Checklist for “inside 4 walls”
Additional functionality
Key
Scan
Voice
Audit
Picture
Document capture
Enable
Picking
Check in / out
Message
GPS / location

26. Partner Selection
• Mobile technology is changing very fast
• Identify partners who can deliver on
current and future technology that you
can’t see yet
• Solution architecture should co-mingle
legacy and smart mobile

27. Future
• Google Glass
• Voice / Sound could jump past touch
• Beyond smart phones and tablets
– Wearable
– Augmented Reality
– Internet of things
– Personal cloud

28. For More Information:
Badri Devanathan: badri@softeon.com
Christian Miller: cmiller@softeon.com
Website: www.softeon.com