webMethods World: How Can You Innovate Even Faster With the Latest webMethods Platform Capabilities

2. webMethods World Agenda 1. 2. Innovation thru Integration - Mark Herring Architecture and Demos • • • 3. 4. 2 | Social & Mobile BPM – Pete Carlson EDA Underpinnings & Background – Rob Tiberio Intelligent Business Operations – Christoph Rohland webMethods Roadmap - Subhash Ramachandran Customer Panel Interactive Quiz - Mark & Subhash ©2013 Software AG. All rights reserved. For internal use only

4. MOBILE CLOUD Business Processes User Collaboration Intelligent Business Operations Integration Backbone High Performance Messaging SERVICE ENABLEMENT & GOVERNANCE Applications & Partners Databases BIG DATA 4 | ©2013 Software AG. All rights reserved. For internal use only Custom Apps Partners Legacy Cloud/SaaS SOCIAL

5. Coca Cola Enterprises is innovating using integration to improve Cooler operations reducing operating cost and improving customer satisfaction. 5 | ©2013 Software AG. All rights reserved. For internal use only

6. Electrolux has accelerated to the opening of new distribution channel with a BPM and iKnow, eliminating old manual processes and providing the Business with greater Visibility into exceptions 6 | ©2013 Software AG. All rights reserved. For internal use only

7. FedEx Kinkos seamlessly integrated its order-to-pay process at 1500 stores, enabling them to have real-time business visibility and new levels of store automation and customer service 7 | ©2013 Software AG. All rights reserved. For internal use only

8. J&J developed a set of standardized processes to develop and launch products across all regions through workflow, business, and content process integration. 8 | ©2013 Software AG. All rights reserved. For internal use only

9. Israel‘s leading healthcare and health insurance organization delivers unparalleled services to patients and doctors ensuring the best possible treatment ARIS BPM ESB 9 | ©2013 Software AG. All rights reserved. For internal use only CentraSite Insight

10. Outerwall is innovating by taking automated retail services to a new level, achieving exceptional business results using webMethods Integration 10 | ©2013 Software AG. All rights reserved. For internal use only

11. Europe‘s leading airport streamlines all its operations by integrating all its applications, hardware devices and external partners onto a common integration backbone with a lean team of just 4 people! 11 | ©2013 Software AG. All rights reserved. For internal use only

13. MOBILE CLOUD Business Processes User Collaboration Intelligent Business Operations Integration Backbone High Performance Messaging SERVICE ENABLEMENT & GOVERNANCE Applications & Partners Databases BIG DATA 13 | ©2013 Software AG. All rights reserved. For internal use only Custom Apps Partners Legacy Cloud/SaaS SOCIAL

16. Mobile Monitor Architecture Outer Firewall Inner Firewall DMZ Internal Servers REST JSON REST IS #1 JSON wM Monitor REST IS #1 wM Monitor REST Enterprise Gateway JSON iPhone Android 16 | ©2013 Software AG. All rights reserved. For internal use only Process Audit wM Monitor JSON Mobile Designer Client IS #1 Process Audit Process Audit

19. Mobile Inbox Architecture Firewall Mobile Designer Client REST Enterprise Gateway iPhone Android … 19 | DMZ ©2013 Software AG. All rights reserved. For internal use only REST Integration Server Open Presentation Layer REST My webMethods Task Engine

21. Social BPM • Social guidance for tasks in webMethods BPMS • Tag tasks to facilitate expertise location • Search tasks based on expertise • Provide recommendations on the best expert available • Allow process owners to track process performance via definition of milestones, goals and stages 21 | ©2013 Software AG. All rights reserved. For internal use only

26. What is EDA? It is a system that allows information to be “published” so that one or more participants can “subscribe” to what was “published” if they are “interested”. Shipping Delay Support Incident 26 | ©2013 Software AG. All rights reserved. For internal use only Shipping Delay Customer = Acme.com

30. ESB supports EDA Optimize Visualization Event Server Analytics Engine Universal Messaging PPM 3rd Party Various Transports Hard to access this data. EDA Services BPM Rules Integration Server 30 | ©2013 Software AG. All rights reserved. For internal use only B2B CentraSite

31. Unified Architcture Optimize Event Server Visualization Analytics Engine PPM EDA Services EDA Services EDA Services EDA Services EDA Services Event Bus What is happening right now. Universal Messaging Various Transports EDA Services BPM Rules Integration Server 31 | 3rd Party ©2013 Software AG. All rights reserved. For internal use only B2B CentraSite EDA Services

32. EDA – How it Works Optimize Event Server Visualization Analytics Engine PPM EDA Services EDA Services EDA Services EDA Services EDA Services EDA Services Routing Routing Routing Routing Routing Routing Event Bus Plug-able Transports What is happening right now. Universal Messaging Various Transports EDA Services & Routing BPM Rules Integration Server 32 | 3rd Party ©2013 Software AG. All rights reserved. For internal use only B2B CentraSite

33. EDA – How it Works Optimize Event Server Visualization Analytics Engine PPM EDA Services EDA Services EDA Services EDA Services EDA Services EDA Services Routing Routing Routing Routing Routing Routing Event Bus Plug-able Transports What is happening right now. Universal Messaging Various Transports BPM Rules ©2013 Software AG. All rights reserved. For internal use only Event Persistence Historical Data EDA Services & Routing Integration Server 33 | 3rd Party CentraSite B2B

34. Performance and Scale: New Capabilities L2 Cache L2 Cache Terracotta Server Array Events Task Engine My webMethods Admin/UI L2 Cache L1 Cache LDAP, Active Directory, RDBMS (Users, Groups, Roles) Admin/UI L2 Cache Tamino Task Engine ApplinX Server CentraSite RDBMS webMethods Database Components OneData MDM Event Bus Events Universal Messaging L1 Cache Analytics Engine Events PPM Visualization Events Analytics Platform Process Engine Rules Engine L1 Cache L1 Cache 35 | ©2013 Software AG. All rights reserved. For internal use only Mediator

35. Build Agile Solutions • • • • Use events to create real-time dashboards Correlate, store and analyze events • Build agile solutions that react in real-time • 36 | Start a BPM process or an Integration flow with an Event Emit events from Processes or Integrations See what is happening now and make better decisions ©2013 Software AG. All rights reserved. For internal use only

37. Why Intelligent Business Operations? Business Management Situation awareness for better and faster operational decisions Process Analysis and Design for Process Improvement Intelligent Business Operations Business Operations BPMS/ESB External Sources CRM 38 | ©2013 Software AG. All rights reserved. For internal use only ERP SCM HR Applications

38. Intelligent Business Operations (IBO) D E C I S I O N Observe P R O C E S S Decide Act Context Improve Automate Data Apps & Systems Sensors SaaS APPS Public API Environment and Influencers 39 | ©2013 Software AG. All rights reserved. For internal use only

39. Real Time to Real Value Value Business event Data captured Information delivered Action time Time SOURCE: Richard Hackathorn – The BI Watch: Real Time to Real Value 40 | ©2013 Software AG. All rights reserved. For internal use only Action taken

41. Benefits of webMethods IBO Platform Increase VISIBILITY Increase QUALITY into operations across silos of decisions and processes Improve RESPONSE TIME Increase TRANSPARENCY to issues, problems & opportunities 43 | ©2013 Software AG. All rights reserved. For internal use only into KPIs that matter to you

44. Customer Benefits Faster response to market requirements Customers get features delivered quickly Better input and feedback loop  Customers choose how often to upgrade 46 | ©2013 Software AG. All rights reserved. For internal use only

50. API Developer Portal • API Developer Portal customizable and deployable to public/private cloud • API Browser provides easy search and navigation to find the right APIs • API Description as file format to import API catalog definitions • Automatic provisioning to Developer Portal from CentraSite 52 | ©2013 Software AG. All rights reserved. For internal use only

51. Integration Live • Public Cloud based Integration PaaS designed for subject matter experts • Easy meta-data driven configuration via web based tooling • Community driven content • Secure connection to on-premise ESB 53 | ©2013 Software AG. All rights reserved. For internal use only

53. webMethods World Panelist Discussion Shiva Kolli, Director Application Development, Discovery Communications Brian Chan, Vice President, Information Technology, Corporate Services Group, Avnet Guillaume Hatt, International Senior Program Manager, Business & IT, Alcatel Lucent Chen Wang, Head of Financial Markets Integration, Standard Chartered Subhash Ramachandran, SVP Product Management, Software AG Mark Herring, SVP Product Marketing, Software AG 55 | ©2013 Software AG. All rights reserved. For internal use only

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webMethods World: How Can You Innovate Even Faster With the Latest webMethods Platform Capabilities

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