Government and Education Webinar: Technical Update and Demo of New Features
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In this webinar, our SolarWinds sales engineer discussed new SolarWinds® products and features that are of interest to our federal, state, local, and education customers. Our sales engineer discussed and demonstrated the 2019.4 releases, consisting of Access Rights Manager, Security Event Manager, and the Orion® Platform enhancements, including Server & Application Monitor, Virtualization Manager, Server Configuration Monitor, Network Performance Monitor, Enterprise Operations Console, and more. During this interactive webinar, attendees learned about: Access Rights Manager Updated dashboard Create users and mailboxes in Office365® Security Event Manager (formerly Log & Event Manager) UI updates Customizable email templates Orion Platform enhancements Azure® VM and SQL Database Managed Instance support Orion Map enhancements GER and JPN localization Native SolarWinds Service Desk integration Orion Product Enhancements Server & Application Monitor- improved API support; Nutanix hardware health Virtualization Manager – Nutanix hardware health Server Configuration Monitor – Linux® server and application support Network Performance Monitor – Device Views (technical preview) NetFlow Traffic Analyzer – Cisco® Meraki® flow support Database Performance Analyzer – Updated DB support, table tuning best practices, updated alerts and API VoIP & Network Quality Manager – updated VoIP system support Enterprise Operations Console – Improved workflow and authentication Log Analyzer – Orion Log Viewer replaces legacy Syslog and Traps Storage Resource Monitor – EMC CLARiiON controller and Data Domain support Other product enhancements Web Performance Monitor Network Configuration Manager User Device Tracker IP Address Manager
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Government and Education Webinar: Technical Update and Demo of New Features
- 1. @solarwinds Technical Update and Demo of New Features Government and Education Webinar December 11, 2019
- 2. @solarwinds 2 Introductions Omar Rafik Sr. Manager, Federal Sales Engineering omar.rafik@solarwinds.com 703.386.2626 (office) © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 3. @solarwinds 3 • SolarWinds 2019.4 release overview • Orion® Platform enhancements • Network management product updates • Systems management product updates • Security product updates • Demonstrations • Additional resources • Q&A Agenda © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 4. @solarwinds Orion Platform Updates 2019.4 4 Orion Maps Updates SolarWinds Service Desk Integration With the Orion Platform New Version Format In-Product Evaluation Improved Localization Support Deployment Options © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 5. @solarwinds 5 2019.4 Release Network Management Updates • Network Performance Monitor • PerfStack™ real-time polling widgets • Device views technical preview • Netflow Traffic Analyzer • Meraki® flow updates • New CBQoS interfaces page • Multi-product improvements • Web performance • Other product updates © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 6. @solarwinds 6 2019.4 Release SysMan Updates • Server & Application Monitor • Nutanix® Support and API Poller • Database Performance Analyzer • Updated Database Support • Server Configuration Monitor • Linux® Server and Application Support • Storage Resource Monitor • Additional Device Support • Web Performance Monitor • New Website Engine • Other product updates © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 7. @solarwinds 7 Security Product Release Overview • Access Rights Manager 2019.4 • Updated dashboard • Create users and mailboxes in Office365® • Security Event Manager 2019.4 (formerly Log & Event Manager) • UI updates • Customizable email templates • New product: Identity Monitor 2019.4 • Get notified when your corporate credentials have been leaked © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 8. @solarwinds Orion Map Enhancements • Entity Library enhancements • Bulk administration • Custom images • Manual topology connections • Customizable map refresh rate 8© 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 9. @solarwinds 9 Automated deployment of Orion modules to Azure via the Azure Marketplace Improved Deployment Options for the Orion Platform • Simpler deployment: Form-based and automated deployment of all Orion modules • Faster time to value: Automated deployment in as little as 30 minutes • Support for cloud databases: Option to use Azure SQL Database as the Orion database • Deploys using the latest versions and hotfixes • Requires customers to bring their own license © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 10. @solarwinds 10 Expedite resolution time SolarWinds Service Desk Integration © 2019 SolarWinds Worldwide, LLC. All rights reserved. • Automatically create Service Desk tickets triggered by Orion alerts • Get the right teams of IT pros working on issues faster • Automatic bi-directional synchronization between Service Desk ticket and Orion alerts
- 11. @solarwinds 11 Technical Preview: Available on Cisco Catalyst 2960s; Juniper EX2200 series and EX3300 series only Network Performance Monitor 2019.4 – Device Views © 2019 SolarWinds Worldwide, LLC. All rights reserved. Visually display network switches to check port status, utilization, and position.
- 12. @solarwinds 12 Other Network Management Product Updates • Network Configuration Manager 2019.4 • Improved support for Palo Alto Panorama, EtherWAN, and Lenovo® Campus NOS devices • NetFlow Traffic Analyzer 2019.4 • Meraki MX 15.13 support and manage flow sources and CBQoS polling • Enterprise Operations Console 2019.4 • Improved workflow and Pass-Through Authentication for users, including AD and SAML support • Log Analyzer 2019.4 • Orion Log Viewer replaces legacy Syslog and Traps © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 13. @solarwinds 13 Continued Other Network Management Product Updates • IP Address Manager 2019.4 • Import/Export functionality and enables the import and export of IPv6 addresses • User Device Tracker 2019.4 • New Device Inventory and User Inventory pages • VoIP Network Quality Manager 2019.4 • Security improvements in communication between VNQM and Cisco® Unified Communications Manager through AXL © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 14. @solarwinds What’s new Server & Application Monitor 2019.4 Nutanix Hardware Health API Poller © 2019 SolarWinds Worldwide, LLC. All rights reserved. 14
- 15. @solarwinds What’s new Database Performance Analyzer 2019.4 Updated Database Support Microsoft Azure® SQL Managed Instance (ASMI), including both hosted SQL Server and database as a service (DaaS). © 2019 SolarWinds Worldwide, LLC. All rights reserved. 15
- 16. @solarwinds What’s new Server Configuration Monitor 2019.4 Linux server and application support Additional scripting Support © 2019 SolarWinds Worldwide, LLC. All rights reserved. 16
- 17. @solarwinds Web Performance Monitor 2019.4 RegEx for text match Responsive design Tab handling © 2019 SolarWinds Worldwide, LLC. All rights reserved. 17 What’s new
- 18. @solarwinds 18 Other Systems Management Product Updates • Virtualization Manager 2019.4 • Basic Nutanix monitoring • Patch Manager 2019.4 • Install Patch Manager Integration Module on the Orion server using the Orion Installer • Storage Resource Monitor 2019.4 • EMC CLARiiON controller and Data Domain support © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 19. @solarwinds What’s new Access Rights Manager 2019.4 Updated dashboard Create users and mailboxes in Office365 © 2019 SolarWinds Worldwide, LLC. All rights reserved. 19
- 20. @solarwinds What’s new Security Event Manager 2019.4 UI updates Customizable email templates © 2019 SolarWinds Worldwide, LLC. All rights reserved. 20
- 21. @solarwinds Get notified when your credentials appear in data breaches Identity Monitor • Monitoring of employee email addresses for exposure to data breaches • Past breach history with timeline and details • Employee private email address monitoring—for high-impact employees or board members • IP address monitoring (available from certain licensing tiers) 21© 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 22. @solarwinds DEMO 22© 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 23. @solarwinds 23 Release Resources New at SolarWinds Includes platform and product release summaries with links to updated release notes for all 2019.4 releases Product blog : Orion Platform 2019.4 and its modules Orion 2019.4 Release Notes Let us know how we can help you © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 24. @solarwinds Q&A 24© 2019 SolarWinds Worldwide, LLC. All rights reserved. Contact federal sales: 877.946.3751 federalsales@solarwinds.com Contact state and local government sales: governmentsales@solarwinds.com Contact education sales: educationsales@solarwinds.com
- 25. @solarwinds 25 Contact Us Let us know how we can help you © 2019 SolarWinds Worldwide, LLC. All rights reserved. • Visit our THWACK® government group: http://thwack.com/government • Watch a short demo video: http://demo.solarwinds.com/sedemo/ • Download a free trial: http://www.solarwinds.com/downloads/ • Visit our government website: http://www.solarwinds.com/government • Call government sales: 877.946.3751 • Email SolarWinds federal government sales: federalsales@solarwinds.com • Email SolarWinds state and local government sales: governmentsales@solarwinds.com • Email SolarWinds education sales: educationsales@solarwinds.com • Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government
- 26. @solarwinds 26 You’ve Changed Through the Years. So Have We. Longevity Counts. 20 years of delivering what you need, when you need it. Learn more: www.solarwinds.com/20th-anniversary © 2019 SolarWinds Worldwide, LLC. All rights reserved.
- 27. @solarwinds THANK YOU! 27© 2018 SolarWinds Worldwide, LLC. All rights reserved.
- 28. @solarwinds The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies. 28
Notas del editor
- [please note that we changed the name of from Systems Management (SysMan) to IT Operations Management] Proposed timeline- Intro and release overview (slides 1-5) 5 Release detail slides (slides 6-18) 15 Demonstrations 30 Q&A 5
- New version format: Easily align product compatibility and highlight age of installed versions compared to what’s available (not mentioned in slides other than on this summary slide) Benefits: Help eliminate customer confusion by answering questions, including: What module is compatible with one another? If I want to evaluate a new module, which version do I need to work with my setup? Improve clarity on the age of a release, with goal to drive upgrade motion New versioning scheme will indicate the real ‘gap’ between a version deployed and the latest available Deployment options: support for Azure Marketplace In-Product Evaluation: Customers can download and install directly from the web console (internet access required) (not mentioned in slides other than on this summary slide) Benefits Increase cross sell and attach Accelerate time to value Reduce sales friction Improve customer awareness Simplified ability to allow users to easily evaluate other Orion Product Modules via the Orion web console Requires internet access Custom URL (e.g. email, customer portal, etc.) launches dialog within product for one or more recommended modules Example: /ui/ha/deployment/update?suggested=nta,ncm After selecting desired module(s), the products will be downloaded and installed Download, installation, and configuration takes roughly 30 minutes During installation, Orion is inaccessible to end users Improved localization support for German and Japanese (not mentioned in slides other than on this summary slide)
- NPM: We released real-time polling for PerfStack in a previous Orion Platform release. Now NPM users can add real-time polling widgets for CPU load and memory utilization to dashboards. (not mentioned in slides other than on this summary slide) Device Views we will look at these in more detail on the next slide NTA: Meraki Flow Support: Meraki’s implementation of flow inhibited the common bandwidth hogs use case. NTA can now visualize traffic data on the interfaces. We’ve also built a new CBQoS interfaces page with simpler, more direct navigation [Customers] Web Performance improvements across the NetMan portfolio (not mentioned in slides other than on this summary slide)
- [don’t review all the details here or you won’t have much to say on the individual slides] 03.12.19 – Server & Application Monitor 6.8 AppInsight™ for Active Directory® Provides deeper visibility into Active Directory performance and replication across your environment Cisco® Universal Computing System (UCS) support Extends UCS monitoring functionality and provides hardware heath insight via UCS Manager 03.12.19 – Virtualization Manager 8.4 Near real-time monitoring, alerting, and correlation of events on VMware® environments Helps identify rogue virtual machines before they become sprawl Cisco Universal Computing System (UCS) support 03.12.19 – Storage Resource Monitor 6.8 Dell® Compellent and HPE 3PAR support Gain greater visibility with next-generation array support Kaminario support Monitor your Kaminario devices, including K2 arrays 03.12.19 – Server Configuration Monitor 1.1 “Who made the change” detection Find out who made the change to the configuration of your servers and applications PowerShell™ support Extend server profiles using PowerShell scripts
- Entity Library enhancements Filter and refine your entity list based on any property. Bulk-select entities to add them to the canvas. Quickly identify contextual relationships through the entity library without leaving the editor. Bulk Administration Multi-select from the canvas to move or delete multiple objects in groups. Undo and redo options within the Editor. Custom Images Add custom images and backgrounds to enhance the map. Manual Topology Connections Define topology between any two entities directly from the Map Editor. Customizable map refresh rate From the Advanced Configuration Settings, specify the map refresh rate - in minutes - for the Orion Maps Viewer and Widgets.
- Powered by the Falcon installer- would be great if we had a video of this and can add a link and put it up on SLP BYOL license model Provisioning delays for needed servers can significantly delay an Orion deployment, and introduces the risk of never deploying it at all Customers unable to upgrade on-premises databases, whether due to cost or other issues, are blocked from upgrading to newer versions of Orion Customers want to run a staging Orion deployment to trial new capabilities, test upgrades, and for backup/failover purposes
- Device Views (NPM): Contextual interface views by device, with the ability to filter by status. Limited to a few devices (Cisco Catalyst 2960; Juniper EX2200 series and EX3300 series) Not a key differentiator Demos nicely to demonstrate how we present large amounts of data in a visual manner
- Device Views (NPM): Contextual interface views by device, with the ability to filter by status. Limited to a few devices (Cisco Catalyst 2960; Juniper EX2200 series and EX3300 series) Not a key differentiator Demos nicely to demonstrate how we present large amounts of data in a visual manner
- Device Views (NPM): Contextual interface views by device, with the ability to filter by status. Limited to a few devices (Cisco Catalyst 2960; Juniper EX2200 series and EX3300 series) Not a key differentiator Demos nicely to demonstrate how we present large amounts of data in a visual manner
- Nutanix Support (SAM): SAM now supports Hardware health (fan, temp, disk...) for Nutanix servers joining Dell, HP, IBM, Cisco USC hardware health. This is the same feature supported by VMAN. API Poller (SAM): API poller used to gather performance metrics and status from web-based workloads
- Nutanix Support (SAM): SAM now supports Hardware health (fan, temp, disk...) for Nutanix servers joining Dell, HP, IBM, Cisco USC hardware health API Poller (SAM): API poller used to gather performance metrics and status from web-based workloads
- Nutanix Support (SAM): SAM now supports Hardware health (fan, temp, disk...) for Nutanix servers joining Dell, HP, IBM, Cisco USC hardware health API Poller (SAM): API poller used to gather performance metrics and status from web-based workloads
- Let’s highlight the key benefits users will now experience when using the Chromium web recorder.
- [new product announced this quarter]
- Instructions: Do a quick high level demo (don’t deep dive technically) spend upto or less than 5 minutes doing the demo. Highlight: vSAN, Container, and Maps correlation