Serv-U: Secure File Transfer from SolarWinds
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Learn how Serv-U can replace bulky attachments, insecure FTP servers and unreliable (or leaky) web sites, and then prepare you for tomorrow’s network and mobility changes. Learn more about the major features of Serv-U: • Virtual folders access local storage, remote shares or both. • Granular control over bandwidth, storage, permissions, and access. • Automatic account maintenance (reset password, disable after X days, etc.). • File integrity checks (MD5, SHA1, SHA256, etc.). • Support for many languages
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Serv-U: Secure File Transfer from SolarWinds
- 1. SolarWinds® Serv-U® ”The Last FTP Server You Will Ever Need” © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 1
- 2. How Businesses Use a File Transfer Server FILES & DOCS File Transfer Email Server Web Server Server FILES & DOCS © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2
- 3. Serv-U: a Complete File Transfer Server » Replaces bulky email attachments FILES & DOCS Serv-U has no file size restrictions Can send email notifications when files arrive or are sent » Replaces error-prone web uploads Serv-U has its own web-based upload/downloads Deployed and tested in thousand of environments » Replaces legacy “FTP servers” File Transfer Server Serv-U works like an FTP server …with more security: SFTP (SSH), FTPS (TLS/SSL) FILES & DOCS and HTTPS (TLS/SSL) …and ease-of-use: web transfers and mobile transfers © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 3
- 4. Serv-U: Secure Product Allow “access from “Which do you prefer?” anywhere” using web and mobile transfers Business Business Some other products may Docs Docs permit copying and reuse, Cloud and your business documents The Internet Storage are stored outside your walls Serv-U’s license makes no claim on your content, and Business Business can be deployed in your Docs Docs hardened datacenter File Transfer Server Your Data Center © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 4
- 5. Serv-U “End User” Demonstration » From my web browser Sign on and browse files Thumbnails and previews Upload and download files …w/ Web Client Pro (multiple files) …w/ FTP Voyager JV (drag-and-drop and sync) » From my FTP client FTP Voyager® (free FTP client from SolarWinds) » From my mobile device © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 5
- 6. Accessing Serv-U: “Use What You Have” Servers, Mainframes and Desktops, Laptops Smart Phones Minicomputers and Netbooks and Tablets “Web-Based Transfers” “Automated Transfers” File Transfer Server “Secure Protocols” © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 6
- 7. Configuring Serv-U: ALSO “Use What You Have” File Transfer File Transfer Server Authenticate to Send logs to SolarWinds Log & Active Directory® Event Manager or other SIEM Access NAS or other shared storage © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 7
- 8. Serv-U “Administrator” Demonstration » Web-Based Management Console Remotely accessible using HTTPS » System > Domain > Group > User Set up license at the system level Each organization (e.g., acme.com) may have its own domain • Also very common to “overload” single domain with multiple names Set up listeners for each domain Set up AD, groups and users within a domain • Single domain can contain both AD and non-AD (often external) users Set up folder permissions within domains, groups or users Set up notifications and other events within domains, groups or users Configure other settings by domain, group or user Monitor at the domain or system level © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 8
- 9. High Availability or Multi-Tier Deployments File Transfer FIREWALL DMZ Network Segment Gateway FIREWALL * * may be same firewall with multiple segments Internet Network File Transfer Server Optional: Active Optional: NAS / shared storage Optional: LEM / SIEM Directory or DB © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 9
- 10. Related Products and Tools » Log & Event Manager (LEM) » Patch Manager Correlates events to find Automates patching of 3rd performance relationships party applications (like Serv-U) Uses the Serv-U FTP Server Log Provides compliance reporting Analysis feature to interpret logs Also consumes Serv-U Event Logs » SolarWinds Free Tools FTP Voyager FTP client » Server & App Monitor (SAM) Event Log Consolidator Watch for new files, more files, Alert Central missing files Watch web availability and available space © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. SERV-U FTP SERVER – PARTNER TRAINING 10
- 11. Questions? Thank you for attending! If you have questions, contact: Joe Labahn Email: servusales@solarwinds.com Phone: 855-498-5154 Visit www.serv-u.com to start your free trial. © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 11
Notas del editor
- Notes: - Audience: NA (probably OK to use NA pricing – check with legal on this) - Presenters: Craig McDonald (PM) and Jonathan Lampe (PMM) (PMM lobs softballs at PM and PM demos the product.) -
- When businesses talk about supporting partners and employees outside the firewall, they are always at least two services in the conversation.One is email, which of course, is how most people communicate throughout the day.The second is the web site, which provides a permanent presence for marketing materials, and may also provide live applications such as a customer portal, quote generator, or web services. But there’s often a third type of dedicated service used by established businesses, and that’s a dedicated file transfer server. This server generally serves three roles in most organizations. First, it offloads large file handling from email attachments and web site uploads, freeing up those services, and making both email and the web more reliable for users and administrators alike. Second, a dedicated file transfer server allows partners and internal groups to quickly automate the submission and retrieval of data. For example, a CSV uploaded via FTP could yield a PDF ten minutes later, or an entire folder full of supporting details could be zipped and sent another company through the file transfer server. Finally, a dedicated file transfer server allows employees and contractors to access their own files back in the office – without having to be in the office, or even needing a VPN.
- (Run through the bullets, reminding people that we’ll “we’ll take a look at this in a moment”)
- Do a demo of:Web ClientSign OnBrowse up/down foldersUpload a fileDownload a fileShow a thumbnail viewPreview some images onlineWeb Client ProEnableSelect multiple files and downloadSelect multiple files and upload(don’t bother with drag-and-drop)FTP Voyager JVEnableShow “side-by-side” viewShow drag-and-drop from pane to pane (both directions)FTP client (FTP Voyager)Sign onBrowse up/down foldersShow “side-by-side” viewShow drag-and-drop from pane to pane (both directions)Note that the webinar won’t cover a demo of mobile devices, but that here are some screenshots, we support most major devices (including iPad, iPhone, Android, Kindle Fire, BlackBerry, Nexus) and that anyone who downloads Serv-U can try their own devices out on their own.
- Between web, mobile and traditional FTP interfaces Serv-U supports 5 different protocols. The reason for supporting this many protocols is that it allows native clients already present on most computers and mobile devices to connect and transfer files with Serv-U – without installing any additional software. Let’s start with our web and mobile transfers. Those use two firewall-friendly protocols: HTTP and HTTPS. Both of those are supported out-of-the-box on nearly every every desktop, server, laptop, netbook, smart phone and tablet. Now let’s look at automated and FTP client transfers. Those use FTP or one of the two most common secure file transfer protocols: SFTP and FTPS. Built-in, and often scriptable, clients for these protocols come with almost servers, mainframes, minicomputers, desktops, laptop and notebooks. And there are dozens of inexpensive or free FTP clients – such as FTP Voyager – that allow you to connect to Serv-U if the built-in clients are not enough.And finally, let’s take a look at our choices if we restrict ourselves only to secure protocols. For Web and mobile transfers, we can use HTTPS, we have secure FTP over SSL, and another secure single-port option in SFTP using SSH.
- On the client side we just saw how easy it is to connect to Serv-U from existing software and devices. And configuring Serv-U is also quite easy too. Serv-U ships with a self-contained repository of user information, but you can just as easily hook it up to a database or your Active Directory. This allows your end users to sign on to Serv-U using the same credentials they use to sign on to their desktops in the morning. Serv-U also works with existing NAS devices and other shared storage. This allows you to manage the files and storage you expose to the Internet, or to share the same files and folders your users access in the office. From a monitoring perspective, Serv-U writes its logs in a format that SolarWinds Log and Event Manager can understand, and it can also write to the Windows Event Log to integrate with other S-I-E-M software.
- If there are no other questions, let’s take a quick tour of the Serv-U administrative interface.
- Those are some of the basics of the Serv-U administrative interface. While we’re not going to go too far into the weeds on advanced configuration, we will also tell you that Serv-U supports both high-availability and high-security architectures. If you need additional capability or you are worried about a single point of failure, deploying multiple nodes of Serv-U in a web farm backed by Active Directory, a database or shared storage will help you safely distribute a load between multiple servers.If you need additional security, particularly to keep “data at rest” out of your DMZ, you can deploy our optional Serv-U Gateway in the DMZ. There, it will terminate incoming connections from external clients and stream data through to the real Serv-U server behind the firewall, all without having to open any inbound connections of its own.