Walking Thru Information EuroIA17

@acuity_design
WALKING THROUGH INFORMATION
Alastair Somerville
@acuity_design
Slidedeck
goo.gl/DNJfHT
EuroIA 2017

@acuity_design
Let’s go outside

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Alastair
@acuity_design

@acuity_design
Code of Conduct

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Code of Conversation

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Why I care about this subject

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TRANSMODAL MEANING

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COGNITIVE
ACCESSIBILITY

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Dementia Autism

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Sensory
design
Mixed
reality
AR/VR

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AR - Augmented Reality

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VR –Virtual Reality

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Sensory
design
Mixed
reality
AR/VR
Transcendent
UX

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Wonder, awe, vastness

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Elizabeth Buie – UX Week 2017

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Workshop format

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Making
models
Making
maps

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Making
models
Making
maps
Making
more

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Describing problems & solutions

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Human centered design

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Human framed perspective

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Andrew Hinton - contexts
Marsha Haverty - ecologies

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Let’s build a model

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2 2 2 2 4 8 8 84 4 4

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We all perceive differently
We negotiate Consensus Reality

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Proximity matters
Perispace matters

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Thresholds and frames

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Design can enhance
experiences at Thresholds
and Boundaries

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Subjunctive journey

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Jungian Process Theory

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Subjunctive journeys

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That’s it…but…

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The big problem

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Infinite adjacencies
Infinite subjunctive journeys

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The small solution

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The small solution*

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The small solution*
*Other solutions are available

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The small solution
A

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Walk around the model

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Anchor the infinite in yourself

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Being human is the solution

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Being you is the solution

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Researching journeys

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Walking
without
intent

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Walking
without
intent
Stopping

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Walking
without
intent
Stopping
Walking
with
intent

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Walking with intent

@acuity_design
1.Walking without intent

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Walking to hear, to smell, to feel

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Don’t seek meaning
Enjoy being

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Spend time with yourself
Spend time with others
Spend time with life

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Don’t be this guy

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Be the dog
Don’t be this guy

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What did you sense?

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Threshold mapping

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The “first five feet” problem
Elissa Frankle

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-
-
-
-
-
Do the thing they want
Go to the toilet
Sit down & have a drink
Do some shopping
Find an exit

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See
Wee
Tea
Spree
Flee

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Stop
Making sense

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Stand in the hotel entrance

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During the coffee break

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When you stand in the
hotel entrance

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Can you see how to go to:
Café
Toilet
Spa

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3.Walking with intent

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Going somewhere for a reason

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• To go to the city centre
• To go to bed
• To eat a meal

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User journey maps

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Have you ever put a Post It
note on a wall?

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The wrong perspective

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A different perspective

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Write on the sticky
side of notes!

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What information to collect?

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What is
Perceived?
What does
it Mean?

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What is
Perceived?
During the journey:
• Where was the
information?
• When was the
information
• What form was it
in?

@acuity_design
What is
Perceived?
• See a sign post
• Talk to a person
• Look at a webpage
• Use an app

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What does
it Mean?
During the journey:
• What was the
information?
• How did it enable
the intent?

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What does
it Mean?
• A symbol
• A written word
• A spoken word
• A diagram
• An image

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Human perspective map

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Teams of 4 or 5 people
Walking, looking, stopping,
making notes

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Always start at hotel entrance
Use apps, talk to people, look
around

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Journeys to try:
1. Getting a room
2. Getting a meal
3. Going for a swim
4. Going on the ferry
5. Playing boule (closed at moment)
6. Taking the Number 53 bus to city centre

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We will only map ONE
journey fully
Make as many journeys as you
like

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Choose ONE journey to
fully map

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Draw a big map of the
physical space to put the
Post It notes blocks on

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The map sets Boundaries

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Think about Threshold
points
Where did you stop and
look around

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Look at the journey from
human perspective

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Think about how someone
might not perceive
information they need

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Think about how someone
might not be able to use
information for their intent

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2 ways of using human
perspective mapping

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1. Service Design

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Augmented realities
Alternative realities

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Brenda Laurel – Interaction 17

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Augmented realities Alternative realities
Prime reality
AR+1
AR+2
Alt+1
Alt+2

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Prime reality
Consensus
Reality

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Prime reality
Consensus
Reality
A/R
IOT
Smart Cities
V/R
Daydreams
Transcendent
UX

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Augmented reality glasses

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Think of how to use Frame,
Thresholds and Boundaries
to enable experiences

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Add them to your journey

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Improve your journey

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Enabling a huge world of
many experiences

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Anchor to human perspective

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Believe in the vast adaptability
of humans

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And, most importantly,
remember…

@acuity_design
You are the solution

Walking Thru Information EuroIA17

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