1. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
Reasons to attend
this conference:
î Fully complying with CPS 220, RG 209,
IFRS 9, Basel 4, CCR, and NCCP while
remaining competitive
î Techniques for successful data management
and stress testing to minimise risk and
strengthen your credit portfolio
î Understanding your customer to ensure
responsible lending
î Forecasting the direction of the housing
market and how it will impact your credit
lending policies
î Working with senior management to develop
an effective risk appetite and maximise
business performance
Credit Risk Management
2016 will deliver:
Case Studies and best practice examples
from Australia’s leading credit risk
professionals from ANZ, NAB, CBA, Bendigo
Bank, Bank of Queensland and more..
Expert led discussion panels
solution clinics on CPS 220, Stress
Testing, CCR and Basel 4
Countless networking opportunities
including speed networking, discussion
tables, networking breaks, lunches and a
cocktail evening
Interactive discussions to help you work
through the most pressing challenges
around regulations, new risk models,
and develop key strategies that you can
implement back on the job
TACKLING EMERGING REGULATION CHANGES IN A COMPETITIVE
CREDIT LENDING ENVIRONMENT
INTERNATIONAL GUEST SPEAKER
EXPERT SPEAKERS INCLUDE:
î 22 23 March 2016
î Novotel Sydney Central, NSW
Olivier Debliquy
Head Stress Test
Modelling,
ANZ
Paul Taylor
Head of Group Portfolio
Management Policy,
Bank Of Queensland
Jack De Leeuw
Head of Risk
Measurement,
NAB
Peter Urmoneit
Head of Market Risk
Liquidity Oversight,
Bendigo Adelaide
Bank
Pieter Bierkens
Regulatory Strategist,
Commonwealth
Bank
Michael Blacker
Chief Risk Officer,
Police Bank Ltd
Jason West
Executive Manager,
Risk Analytics,
Suncorp
Neil Kenzler
Chief Risk Officer,
Teachers Mutual
Bank
Patrick Ashkettle
Chief Risk Officer,
Bank Australia
Bart Hellemans
Chief Risk Officer,
ING Bank
Damian Paull
CEO, Australasia
Retail Credit
Association
(ARCA)
Campbell Nicoll
Chief Risk Officer,
The Community
Mutual Group
Researched Developed by:
Kevin Moss
Former Chief Risk Officer,
Consumer Lending Group,
Wells Fargo
Solution
Providers:
Media
Partner:
EA
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D
S
PEC
IA
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BEFO
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22
JAN
UARY
2016
AN
D
SAV
E
U
P
TO
$850!*
Earn Continuing Professional Development (CPD) points from the Australasian
Mutuals Institute by attending Credit Risk Management. Contact us to find out more email
enquire@iqpc.com.au or call 02 9229 1000.
Event
Partners:
Lanyard
Sponsor:
2. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
WELCOME
Dear Colleague,
Changing interest rates and a competitive lending
market have prompted the Australian Prudential
Regulation Authority (APRA), and Australian
Securities and Investments Commission (ASIC)
to significantly tighten rules around credit risk.
Key focuses on restrictions include re-evaluating
capital holding, and implementing risk strategies to
ensure responsible lending. To be compliant with
the regulatory changes, while remaining profitable,
requires a step change in the future of credit risk
management.
With this in mind, Finance IQ Credit Risk
Management 2016 will address current and
upcoming regulations, best practices for credit
risk management frameworks, credit portfolio
management tools including stress testing,
forecasting economic trends, credit data
management, and balancing the consumer
relationship with regulatory requirements.
Based on these developments and extensive
industry research, Finance IQ Australia has focused
our programme on the following key challenges:
î Understanding and complying with emerging
regulations while remaining competitive (CPS
220, RG 209, IFRS 9, Basel 4, CCR, NCCP)
î Addressing tools and techniques for minimising
risk and strengthening your credit portfolio
(stress testing, technology, data management)
î Understanding your customer to ensure
responsible lending
î Forecasting the direction of the housing market
and how it will impact your credit lending policies
î Developing an effective risk appetite with
your board members to maximise business
performance
This conference will address current and
upcoming regulations, best practices for credit
risk management frameworks, credit portfolio
management, forecasting economic trends, credit
data management, risk culture, stress testing, and
balancing the consumer relationship. All this will
be presented by national and international leading
credit risk experts and you will take away key
strategies for successful credit management.
I look forward to seeing you next March in Sydney.
Kind regards,
Sophia Harris
Conference Producer
WHO WILL YOU MEET AT
CREDIT RISK MANAGEMENT?
Head/Director/Manager of:
î Chief Risk Officers
î Credit Risk Officers
î Head of Credit
î Senior Risk Analysts
î Credit Risk Analysts
î Head of Portfolio Insight
THE EXPERT SPEAKER PANEL:
Kevin Moss
Former Chief Risk Officer,
Consumer Lending Group,
Wells Fargo
Chris Irwin
Head of Retail Credit
Risk – Strategy,
Scorecards Policy, Bank
of Queensland
Paul Taylor
Head of Group Portfolio
Management Policy,
Bank Of Queensland
Michael Blacker
Chief Risk Officer,
Police Bank Ltd
Damian Paull
CEO, Australian Retail
Credit Association
(ARCA)
Pieter Bierkens
Regulatory Strategist,
Commonwealth Bank
Campbell Nicoll
Chief Risk Officer,
The Community
Mutual Group
Olivier Debliquy
Head, Stress Test
Modelling, ANZ
Marie-Lise Theys
Head of Credit Risk, Credit
Union Australia Limited
Bart Hellemans
Chief Risk Officer,
ING Bank
Basil Foulkes
Chief Risk Officer,
AMP Bank
Patrick Ashkettle
Chief Risk Officer,
Bank Australia
Neil Kenzler
Chief Risk Officer,
Teachers Mutual Bank
Varun Nakra
Senior Credit Risk Analyst,
NAB
Richard Crawley-Boevey
Senior Specialist –
Quantitative Credit Risk,
Bendigo
Adelaide Bank
Andrew Patterson
Head of Credit
Pepper
Matt Gijselman
Head of Government,
Regulatory Industry
Affairs, Australian Retail
Credit Association
(ARCA)
Stefan Trueck
Professor,
Macquarie University
Poli Konstantinidis
Chief Operating Officer –
Consumer Risk,
Latitude Financial
Services
Jack De Leeuw
Head of Risk
Measurement, NAB
Peter Urmoneit
Head of Market Risk
Liquidity Oversight,
Bendigo
Adelaide Bank
Jason West
Executive Manager,
Risk Analytics, Suncorp
James Haviland
General Manager, Strategic
Risk Program, ME Bank
3. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
CONFERENCE DAY ONE
Tuesday, 22 March 2016
KEYNOTEPANELSESSION
Panelists:
Kevin Moss, Former Chief Risk Officer, Consumer
Lending Group, Wells Fargo
Andrew Patterson, Head of Credit, Pepper
Damian Paull, CEO,
Australasia Retail Credit Association (ARCA)
12:10 How to Develop An Effective Risk Appetite With Your
Board Members to Maximise Business Performance
Join this engaging session to identify what a positive
risk appetite looks like from the perspective of leading
industry professionals and take home strategies to get
the board involved.
• Developing valuable workshops within the organisation
to maximise a strong risk appetite
• Addressing CPS 220 and how this influences your
credit risk framework
• Developing a ‘good’ risk appetite and what the
framework should encompass
• Exploring the importance of efficient top-down
communication
• Addressing tools and techniques for setting a strong
risk appetite aligned with board members
Campbell Nicoll, Chief Risk Officer,
The Community Mutual Group
12:50 NETWORKING LUNCH
13:50 Forecasting The Direction of The Housing Market
And How It Will Impact Your Credit Lending Policies
The housing bubble in Australia is an increasingly hot
topic. House prices are on a rise of 9.8 % with a national
price growth of 4.7 per cent between the March and June
quarter (Sydney Morning Herald, 22 September 2015).
Join this engaging session to understand what this means
to credit lending and how this will affect our economic
market.
• Discussing perspectives on the housing boom-will it be
a soft landing?
• Addressing implications on how banks will deal with
expected losses in mortgage and housing
• Analysing economic indicators to reduce risk
• Addressing the significance of increasing capital to
minimize the risk of a housing downfall
Stefan Trueck, Professor, Macquarie University
14:30 Developing a Working Relationship With Regulators
To Anticipate Future Changes
Forming relationships with financial regulatory agencies
are now almost as important as maintaining customer
relationships. This session will explore strategies for
maintaining a working relationship with regulators to use
them as a tool to define your path to success.
• Understanding how to engage with regulators when
assessing risk frameworks
• Discussing how to prioritise the regulations when
balancing commercial requirements
• Addressing key areas of focus to maintain a healthy
relationship with regulators
Neil Kenzler, Chief Risk Officer, Teachers Mutual Bank
8:30 Conference Registration and Arrival Coffee
9:00 Opening Remarks by IQPC Australia and the
Conference Chair
Campbell Nicoll, Chief Risk Officer, The Community
Mutual Group
9:10 Addressing Capital Requirements Through
Increasing Equity In a Competitive Environment
The Australian Prudential Regulation Authority (APRA)
have announced an increase in the amount of capital
required for Australian residential mortgage exposures by
authorised deposit-taking institutions (ADIs) accredited
to use the internal ratings-based (IRB) approach to
credit risk. By joining this session you will gain an
understanding of the capital requirements and how they
will impact your risk strategies.
• Addressing the uncertainty on how much capital is
required to hold
• Analysing capital flooring and the implications it poses
• Establishing how the changes will impact mortgages
lenders and tier 2 banks
• Addressing the spiral effect in a competitive environment
Peter Urmoneit, Head of Market Risk Liquidity
Oversight, Bendigo Adelaide Bank
9:50 Solution Provider Thought Leadership Session
*Please contact Damian Pigot on
sponsorbranding@iqpc.com.au for more information
10:20 SPEED NETWORKING SESSION
A structured interactive session designed to help you expand
your network through one-on-one focused conversations
*Facilitated by Conference Chair
11:00 MORNING TEA AND NETWORKING BREAK
11:30 Addressing Changes in Comprehensive Credit
Reporting To Comply With RG 209 And Enable
Responsible Lending
With ASIC’s requirements around comprehensive credit
reporting, credit lenders are to make full use of credit
bureaus to ensure accurate credit risk assessments, and
better judgments on the consumer, while complying with
new legislations to RG 209. This requires assessment
and implementation of new and existing risk models.
Join this interesting discussion to explore comprehensive
credit reporting and how it influences a step change into
the future of credit lending.
• Discussing how the credit bureaus work in the lending
industry and how they can benefit your credit lending
• Exploring the movement into positive credit reporting
and how this will strengthen your risk analysis and
refine your lending criteria
• Debating on how data sharing across lenders will
influence an already competitive market
• Addressing key tools and strategies to perform
comprehensive credit reporting
Moderator:
Campbel Nicoll, Credit Risk Officer, Community
Mutual Group
EXPERTCASESTUDY
4. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
CONFERENCE DAY ONE
Tuesday, 22 March 2016
CASESTUDYSOLUTIONS
CLINIC
15:10 AFTERNOON TEA AND NETWORKING BREAK
15:40 Creating A Successful Credit Portfolio With Effective
Risk Management Models
Now more than ever, organisations need to reduce
exposure to customers at risk. Ensuring credit policies
and monitoring practices are put in place will help spot
potential issues with new opportunities with existing
customers. This session will outline key challenges faced
around creating a credit profile, and how to implement
an effective risk management framework.
• Addressing key tools and techniques to help you
manage your risks
• Exploring examples of effective risk management
models
• Focusing on stress testing models to maximise your
credit portfolio
• Enabling your portfolio to respond more quickly to
volatile market conditions
Richard Crawley-Boevey, Senior Specialist –
Quantitative Credit Risk, Bendigo Adelaide Bank
16:20 Champagne Solutions Clinic
Table 1: A Day In A Life Of A CRO
• Examining key attributes to a successful Credit Risk
Manager
• What are they key challenges you face in Credit Risk
Management?
• How do you prioritise your work load?
Facilitator:
Campbell Nicoll, Chief Risk Officer, The Community
Mutual Group
Table 2: Addressing Key Regulation Challenges -
How to Comply and Prioritise Within Your
Framework
• What are the best strategies for priortising regulatory
changes?
• How do the regulatory changes challenge you?
• Discussing key regulation changes and how you are
priortising and working with them
Facilitator:
Chris Irwin, Head of Retail Credit Risk – Strategy,
Scorecards Policy, Bank of Queensland
Table 3: Exploring How New Data is Changing The
Way Credit Risk Operates
• Understanding how new data will impact your credit
risk management framework
• Addressing industry changes in data and how it is
impacting the future of credit risk management
• Exploring how data management will change your
credit lending policies
• Creating value from customers by complying with
privacy legislations and data efficiency
Facilitator:
Matt Gijselman, Head of Government, Regulatory
Industry Affairs, ARCA
17:00 END OF DAY ONE
17:10 NETWORKING DRINKS FOR ALL ATTENDEES
To meet those responsible for managing credit risk in a competitive lending
environment, and avoid missing out on the latest projects, contact the
Credit Risk Management team today to discuss sponsorship opportunities:
Damian Pigot
Ph: 02 9229 1050
E: sponsorbranding@iqpc.com.au
Exhibition and Sponsorship Opportunities are now Becoming Limited!
5. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
CONFERENCE DAY TWO
Wednesday, 23 March 2016
8:30 Conference Registration and Arrival Coffee
9:00 Opening Remarks from the Conference Chair
Campbell Nicoll, Chief Risk Officer, The Community
Mutual Group
9:10 Understanding the Challenges and Implications
of IFRS 9 For the Measurement of Credit Risk
Impairment
For the measurement of impairment on financial assets,
IFRS 9 requires new expected loss based models.
Effective for annual reporting periods beginning on or
after 1 January 2018 (with early adoption permitted),
IFRS 9 poses significant business, financial and technical
challenges. This session reviews the latest considerations
and approaches relating to the adoption of IFRS9 for the
measurement of credit risk impairment by addressing
key challenges, practical experiences and industry
observations.
• Implementation and use of forward looking data in
assessing expected loss;
• Discussion of the challenges in relation to modelling
expected losses for IFRS 9 and weighing up the benefits
relative to the current IAS 39 incurred loss approach to
impairment;
• Discussion of industry approaches to preparing for the
new models;
• Addressing the regulatory view of models for IFRS 9.
Jack de Leeuw, Head of Risk Measurement, NAB
09:50 New Zealand CCR Case Study - are scores really
stable through a CCR transition?
• What has recent international experience revealed?
• How can improved risk discrimination provided by CCR
help with regulatory issues?
• What are the implications of New Zealand experience on
Australia?
Marcus Bruhn, Principal Consultant, Veda Advisory
Services
Stephen Johnson, Consultant, Veda Advisory Services
10:30 Reviewing Stress Testing Models To Determine Your
Risk Appetite
The scale, complexity and scope of stress testing under
the Basel Committee and national regulators all impose
significant demands on banks. The ability to prioritise
effective risk models within your framework is crucial.
This session will overcome questions around stress-
testing and how others are managing their risk appetite.
• Addressing stress testing scenarios and deciding which
one fits your appetite
• Analysing international stress testing models and how
they forecast and respond to scenarios
• Reviewing the prescriptive models to strengthen your
credit-lending practices
• Developing collective provisions and understanding
how to evaluate risk restrictions
Moderator:
Kevin Moss, Former Chief Risk Officer, Consumer
Lending Group, Wells Fargo
EXPERTCASESTUDYEXPERTPANELSESSION
EXPERTPANELDISCUSSION
Panelists:
Olivier Debliquy, Head, Stress Test Modelling, ANZ
Varun Nakra, Senior Credit Risk Analyst, NAB
Bart Hellemans, Chief Risk Officer, ING Bank
Basel Foulkes, Chief Risk Officer, AMP Bank
11:10 MORNING TEA AND NETWORKING BREAK
11:340 Optimising New Technologies To Improve Your
Credit Risk Management
Successful administration of new technologies and
customer data are enablers for efficient risk management.
Data collected at lending origination remains useful for
ongoing stress testing and portfolio risk management and
good practice suggests that this data should be retained
as material value. Join this interesting session to take
home tools and techniques to effectively make use of your
data and new technology platforms.
• Underlining best practices for maximising the use of
your technology
• Addressing common technology questions and
misconceptions
• Gaining key understandings of how other organisations
are using their technology sources
• Adapting to new technology changes and tools to
effectively enhance your data collecting
• Exploring how technology can advance credit-decisioning
Jason West, Executive Manager, Risk Analytics, Suncorp
12:20 Exploring Basel 4 Implications To Successfully Apply
The ‘One Size Fits All’ Approach
The global economic crisis has influenced restructuring
in the approach to risk and regulation in the financial
sector, which has required the Basel committee to set
new regulations around credit lending and assessing
risk. The impact of Basel 4 remains unclear, and early
analysis, strategic evaluation and planning is crucial for
successful implementation, and to determine how it will
affect your organisation. Join this insightful discussion on
Basel 4 implications, and how other leading professionals
are preparing for the new models.
• Underlining the impact of Basel 4 developments and
how other companies are preparing for the changes
• Addressing the costs involved in implementing the
standardised approach
• Discussing the imposed calculation of risk-weighted
assets (RWA) and how this will influence banking
competition
• Preparing for Basel 4 - Exploring models to assess what
impact the regulations will have within your company
• Exploring the LVR restrictions and the implications it holds
Moderator:
Patrick Ashkettle, Chief Risk Officer, Bank Australia
Panelists:
Michael Blacker, Chief Risk Officer, Police Banks Ltd
Jack De Leeuw, Head of Risk Measurement, NAB
Paul Taylor, Head of Group Portfolio Management
Policy, Bank of Queensland
Peter Urmoneit, Head of Market Risk Liquidity
Oversight, Bendigo Adelaide Bank
6. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
Table 3: Regulatory Reform and the Management
of Market Liquidity Risk
Facilitator:
Pieter Bierkens, Regulatory Strategist,
Commonwealth Bank
15:10 AFTERNOON TEA AND NETWORKING BREAK
15:40 A Debate: How Will Comprehensive Credit
Reporting Affect Your Competitive Position?
• Exploring the impact of comprehensive credit reporting
and the ability to analyse your data
• Looking into comprehensive credit reporting from an
industry wide perspective and the influence it has on
your risk book
• Collecting data and what this will mean for our future in
credit risk management
• Understanding how bureaus can be a useful tool in
credit scoring
• Sharing data across banks – Exploring thoughts on
how this will effect a competitive advantage or working
together to reduce risk
Moderator:
Damian Paull, CEO,
Australian Retail Credit Association (ARCA)
Speakers:
Poli Konstantinidis, Chief Operating Officer – Consumer
Risk, Latitude Financial Services
James Haviland, General Manager,
Strategic Risk Program, ME Bank
16:20 MAIN CONFERENCE CLOSE
CONFERENCE DAY TWO
Wednesday, 23 March 2016
CRASHCOURSE
13:00 NETWORKING LUNCH
14:00 How are you complying with CPS 220 and
effectively working with your board?
• What are the challenges with communicating with you
board?
• What are the best strategies for implementing a
process to effectively communicate and set frameworks
• How can we ensure that the board is setting the right
appetite?
Michael Blacker, Chief Risk Officer, Police Banks Ltd
14:30 Roundtable discussion
Break into 3 groups and discuss the following topics in
detail. Each discussion topic will focus on the topic they
choose to participate in. After 20 minutes of discussion,
each group will have one member present the major
themes that were discussed in the session.
Moderator:
Conference Chair
Table 1: Exploring the Overall Challenges and
Opportunities Within the Credit Risk Industry
Facilitator:
Andrew Patterson, Head of Credit, Pepper
Table 2: Identifying Modeling Techniques to
Strengthen Your Portfolio
Facilitator:
Neil Kenzler, Chief Risk Officer, Teachers Mutual Bank
Vector Risk provides a cloud-based post-trade risk
management service for banks, corporates and financial
institutions that trade derivatives (ETO/OTC). The service
includes market risk (VaR, stress testing, ES, stress VaR
and FRTB), credit risk (PFE, EPE for IMM and xVA (CVA,
DVA, FVA, etc.), loan impairment, hedge effectiveness and
margining calculations for active risk (limit) management and
regulatory reporting. The service includes integrated market and reference
data and true multitenancy afford unrivalled cost of ownership.
Veda is a data analytics company and the leading
provider of credit information and analysis in
Australia and New Zealand. From its core credit
bureau business established in 1967, Veda has
expanded to deliver a suite of credit and other analytical products targeted
to consumers and specific industry segments. Veda’s customers use data
intelligence provided by Veda to make decisions on credit risk, verify identity
and employee background, reduce identity theft and fraud, and undertake
digital marketing strategies.
About our sponsors:
Established in 1887, Dun Bradstreet is
Australia and New Zealand's longest-
established credit information bureau. Backed by its extensive database,
Dun Bradstreet helps businesses to make informed credit decisions, and
consumers to access personal credit information. Dun Bradstreet works
across the entire credit lifecycle to deliver data-driven solutions in sales
and marketing, credit reporting and debt management. Through analysis
of financial and behavioural information, Dun Bradstreet also provides
current and predictive assessments of the economy, business conditions
and credit activity.
Established in 2004, Decision Intellect is now one
of the largest providers of credit risk solutions in
the Australasian region. The business provides
its leading Inteflow solution to a wide range of businesses through both a
license and software as a service model. This is complimented with a highly
knowledgeable and experienced analytical team who are leaders in both
credit risk modelling and also comprehensive reporting. Decision Intellect is
part of the Dun Bradstreet group.
Bureau van Dijk are experts in public and private
company information, and offer information on 180
million entities around the globe and domestically.
BvD have tailor-made solutions for helping ADIs (Authorised Deposit-taking
Institutions) and other credit teams manage counterparty credit risk. Our
credit risk platform will ensure you have robust insights to help you meet
regulatory requirements, and run your business with minimal risk.
7. î T: +61 2 9229 1000 î F: +61 2 9223 2622 î registration@iqpc.com.au î www.creditriskmanagement.com.au
PRE-CONFERENCE DAY WORKSHOP
Monday, 21 March 2016
Tackling the Future of
Comprehensive Credit Reporting To
Gain a Competitive Position
Recent changes in legislations and ASICs requirements around
comprehensive credit reporting have enabled credit bureaus to
play a critical role in managing credit risk and how you analyse
your consumer. Comprehensive credit reporting will provide
richer information on a customer’s history around payment
performance and levels of commitment, enabling responsible
lending and reducing credit risk. Join this engaging workshop to
help you gain a deeper understanding into comprehensive credit
reporting and how it will help you survive in a competitive credit
lending environment.
What the workshop will cover:
• Developing strategies to effectively use positive credit scoring
• Analysing and addressing international examples of
comprehensive credit reporting
• Addressing data management and how to successfully collect
and analyse data
• Exploring the costs and benefits involved
• Exploring how positive reporting will impact credit risk
management
How you will benefit:
• Understanding how comprehensive credit reporting will impact
your competitive position
• You will gain strategies to effectively package data for transfer
• You will maximise your engagement with credit beauros in
Australia and use them as a toll to define success
• Understanding RG 209 and how it will affect your credit
reporting
Matt Gijselman, Head of Government, Regulatory Industry
Affairs, Australian Retail Credit Association (ARCA)
Michael Blacker, Chief Risk Officer, Police Bank Ltd
Successfully Complying with CPS
220 – Strategic Steps to Managing
Communication With Your Board
Members
New changes to CPS 220 is to require the Board of Directors of
each APRA-regulated institution to ensure that the organisation
has in place a risk management framework that includes
strategic and business planning, a risk appetite statement, and
a risk management function. Join this engaging workshop to
take home strategies on getting the board involved, and how to
engage in effective communication with key board members to
maximise a strong risk culture.
What the workshop will cover:
• How to ensure that your Board is properly briefed on the
limitations and assumptions relating to any models used to
measure the components of risk
• Approaches to assisting the Board to modify strategy and
business planning to accommodate new requirements in risk
management strategy and risk-sensitive business plans
• Unique methods for supporting the Board to ensure that the
three lines of defence are firmly in place and working properly
with an effective review process
How you will benefit:
• You will gain techniques on how to create valuable workshops
that create meaning and efficiency
• You will take home key strategies on how to communicate
effectively with board members
• You will be able to identify the needs of your board members
and how this is prioritised within your workload
• You will gain valuable review processes that will meet your
board requirements and how this is to be communicated
Campbell Nicoll, Chief Risk Officer,
The Community Mutual Group
C |
1:30PM – 3:30PM
D |
4:00PM – 6:00PM