Presentation delivered during one of the sessions of the Social and Collaboration track at the Enterprise 2.0 conference in Boston on Wednesday, June 19.
2. Collaboration is working with others to accomplish a task
How does it work when the collaborators are not in the
same place ?
- Communication tools
- Collaborative software including intentional group processes
Collaboration
3. Post text, documents, in chat, mail or discussion stream
How do you manage 2 tools ?
1
Need to talk to have a real discussion
and find the right solution 2
Switch
4. What if …
… you could escalate
your conversations
directly from within
your business App
workflow to
contextual video
collaboration without
losing a beat?
5. Customer Experience
From 2 web conferences per week to 6 Weemos per day
More than 80% of video calls initiated within a chat
More than 80% use video if available with one click
6. True or False
Video is only good for personal calls, not for business
Video has value for conference calls, but not for 1:1
Video will overload my network
I can’t have a video session with who I want because of
lack of interoperability
After 10 years, video has failed
to become pervasive
in the enterprise
CLOUD
MEDIA
Signaling Signaling